Adjusters International

Name

Adjusters International

Legal name

Adjusters International, Ltd.

Website

https://adjustersinternational.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Public Insurance Adjusting Services

NAICS

Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Catastrophe Claims & Loss Adjustment Services (FSAOACAO)

Keywords

• Public insurance adjusting
• Property claims management
• Disaster recovery services
• Insurance claim advocacy
• FEMA assistance programs

Headquarters

HQ city

San Juan

HQ country

Puerto Rico

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Public Adjusting Services: Public adjusters typically charge a small percentage of the total claim amount they help collect, making fees contingency-based and aligned with client outcomes. Adjusters International offers free initial consultations to assess claims before engagement.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

Adjusters International is a national network of licensed public adjusting firms that represents policyholders (businesses and homeowners) in property damage insurance claims. The company provides claim evaluation, documentation, negotiation with insurance companies, and settlement optimization. It also supports government agencies and non-profits with FEMA disaster recovery grants and operates an extensive content publishing operation to educate policyholders.

Product overview

Adjusters International is a national network of licensed public adjusting firms providing property insurance claims management and disaster recovery services. The core offering is public adjusting services for both residential and commercial policyholders, supplemented by FEMA assistance programs. The company distributes educational content through two publications (Adjusting Today® and Insights for Your Industry®) and two podcast series (Property Insurance Roundtable and Adjusting Today Podcast). Services cover specific claim types including fire, water damage, storm, wildfire, hurricane, business interruption, builder's risk, earthquake, tornado/windstorm, hail, collapse, flood, and cybersecurity.

Differentiator

Problem solved

Functional benefit

Brands

• Tidal Basin: Disaster recovery consulting services related to Adjusters International

Products and services

• Public Adjusting Services

Quantifiable outcome

• 40,000+ property losses successfully settled since 1985
• +1 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Rising Phoenix Holdings Corporation (RPHC)coreOthersParent company of Adjusters International Ltd. RPHC also operates Tidal Basin and provides corporate services including finance, HR, IT, and marketing support. The corporate leadership team and board members serve both RPHC and its subsidiaries including Adjusters International.
• Tidal BasincoreStrategic or Co-development PartnerSister company under Rising Phoenix Holdings providing complementary disaster recovery consulting services. Marketing team supports both Adjusters International and Tidal Basin. Companies share resources and expertise during major disasters.
• The Community Foundation of Herkimer and Oneida CountiesminorOthersRPHC has worked with the Community Foundation to support local initiatives in the Utica area through various capacities, including sponsorship of the Leadership Mohawk Valley program run in partnership with Mohawk Valley Community College.
• Mohawk Valley Community College (MVCC)minorOthersRPHC partners with MVCC's Center for Leadership Excellence to support the Leadership Mohawk Valley program, a ten-month community leadership development initiative.
• The InstitutesminorStrategic or Co-development PartnerThe Institutes, the leading provider of knowledge solutions for risk management and property casualty insurance, uses content from Adjusting Today publications as the basis for continuing education courses including 'Valuing a Property Insurance Claim' and 'Natural Disasters: Coverage Issues'.
• Port Authority of New York and New JerseycoreOthersTurned to Adjusters International twice for major disaster response: 1993 World Trade Center bombing and 2001 9/11 terrorist attacks. Adjusters International handled assessment of extensive building/property losses and large business interruption claims.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Crawford & Company: Global claims management and loss adjusting company; works largely for insurers rather than policyholders but operates broadly in the same claims-adjusting and catastrophe-response space.
• Sedgwick: Large global claims and loss-adjusting administrator across property and casualty lines; overlapping claims-handling capabilities at much greater scale, though primarily carrier-side.

Others

• Tidal Basin: Sister company under Rising Phoenix Holdings providing disaster recovery and emergency management consulting; adjacent and complementary to Adjusters International's claims advocacy.

Emerging players

• Greenleaf Public Adjusters: Regional public adjusting firm advocating for policyholders on fire, water, storm and hurricane claims, overlapping directly with the subject's claim-type specializations.
• Stellar Public Adjusting Services: Fast-growing public adjusting firm focused on residential and commercial property claims in catastrophe-prone states, competing in the same policyholder-advocacy niche.

Direct peers

• Globe Midwest: Long-established Midwest public adjusting firm handling complex multimillion-dollar property claims for policyholders, operating in the identical public-adjusting category.
• Goodman Gable Gould: A century-old public adjusting firm specializing in property loss claims advocacy for policyholders; it is in fact a member firm of the Adjusters International network and directly represents the same service line.
• Adjusters International / MBC: Regional public adjusting firm in the same network serving the Plains/Mountain states with FEMA flood and property claims expertise, identical service category.
• The Greenspan Co. West Coast public adjusting firm handling large-loss and wildfire property claims for policyholders, a direct member-peer in the public adjusting business.
• Alex N. Sill Company: Independent public adjusting firm representing residential and commercial policyholders in property damage and business interruption claims, the same core offering and contingency model.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/adjustersintl
• YouTubeyoutube.com/c/adjustersinternational
• Facebookfacebook.com/adjustersinternational
• LinkedInlinkedin.com/company/adjusters-international
• Pinterestpinterest.com/adjustersintl

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adjusters International