Data Based Development Systems

What Data Based Development Systems does

Data Based Development Systems (DBDS) is a privately held managed services provider headquartered in Glastonbury, Connecticut, operating since 1987 as a subsidiary of HKA (Howe, Kelliher & Associates). The company serves regulated industrial enterprises, delivering end-to-end IT services centered on SAP managed services, IT infrastructure management, cybersecurity, cloud enablement (AWS, Azure, GCP), data management and business intelligence, IT staffing, and application services including legacy modernization and DevOps/CI-CD. Its technology stack is a service-delivery stack rather than a productized platform: it integrates third-party enterprise tooling (VMware, Hyper-V, SIEM, EDR, DLP) and applies DevOps practices across hybrid and multi-cloud environments, with an AI & Automation add-on for process automation and predictive analytics.

DBDS generates revenue through recurring managed service contracts and project-based professional services, with custom quote-based pricing and multi-year contracts typical of enterprise MSP engagements. Its go-to-market is direct enterprise sales, relationship-led, with no disclosed channel partners. Customer segments are horizontal within regulated industrial enterprises — mid-market to large organizations requiring mission-critical system uptime, compliance, and SAP expertise — supported by a stated 95% customer retention rate and a 4.8-star customer rating. The company employs 51-100 staff and operates from a single Connecticut location, with no disclosed international footprint.

Name

Data Based Development Systems

Legal name

Data Based Development Systems

Website

https://dbds.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

51–100 employees

Short description

DBDS is a privately held Glastonbury, CT-based managed services provider founded in 1987, delivering SAP support, cybersecurity, cloud, infrastructure, and IT staffing to regulated industrial enterprises on multi-year contracts.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

Data Platforms & Modern Data Stack Services (Lakehouse, DW, MDM) (BPAEAHAC), Cloud Data Security (DSPM, Cloud DLP) (HDADADAJ)

Keywords

• Managed IT services
• SAP managed services
• Cloud enablement services
• IT staffing solutions
• Cybersecurity compliance

Headquarters

HQ city

Glastonbury

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive managed services including IT infrastructure management, cybersecurity, cloud management, and 24/7 support. Revenue is generated through recurring service contracts, typically structured as subscription or retainer arrangements with enterprise clients.
2. IT Staffing: Providing skilled IT professionals including project managers, systems administrators, network engineers, cloud architects, developers, QA analysts, cybersecurity specialists, and DBAs. Staffing revenue is generated through contract placements and consulting engagements.
3. Third-Party Support: SAP third-party support services providing maintenance and support for SAP environments, helping businesses reduce costs compared to vendor support.
4. Professional Consulting Services: IT strategy and Virtual CIO services, cloud enablement, security consulting, and digital transformation services delivered as project-based or ongoing consulting engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

DBDS provides end-to-end managed IT services for regulated industrial enterprises, covering SAP application management, third-party SAP support, IT infrastructure management, cloud enablement across AWS/Azure/GCP, cybersecurity and compliance, data management and business intelligence, and IT staffing. Services are delivered as recurring managed engagements and consulting projects under multi-year enterprise contracts.

Product overview

DBDS operates as a full-service Managed Services Provider (MSP) offering a portfolio of interconnected IT services. The core offerings include Managed IT Services (providing comprehensive IT support, monitoring, cybersecurity, and cloud management), Application Services (covering SAP enterprise application management, custom development, and integration), Data Management and Business Intelligence (encompassing data warehousing, analytics, and reporting), IT Infrastructure Management (managing hardware, networks, virtualization, and security), IT Staffing (providing skilled IT professionals across multiple disciplines), Security & Compliance Services (offering identity management, SIEM, EDR, penetration testing, and incident response), Cloud Enablement (including cloud migration, DevOps, and managed services for AWS, Azure, and GCP), and AI & Automation Services. The company also provides strategic services including Virtual CIO support and IT project management. These services work together to provide end-to-end IT solutions for regulated industrial enterprises.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• 95% customer retention rate demonstrating reliable service delivery
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Effectus Group: Smaller managed services and SAP consulting firm targeting mid-market industrial and manufacturing clients; niche overlap with DBDS in the same customer segment but with a narrower geographic footprint.
• IT-Conductor: Provider of automated SAP Basis monitoring and managed services for enterprises running SAP; competes with DBDS's 24/7 SAP monitoring and managed services offerings with a more software-centric delivery model.

Broad incumbents

• Capgemini: Global systems integrator with deep SAP, cloud, and industrial sector practices; competes with DBDS for large industrial SAP and cloud engagements but typically operates at a different scale and tier of customer.
• SHI International: Large privately-held IT solutions and services provider offering managed services, cloud, cybersecurity, and staffing to enterprise customers; overlaps with DBDS on managed IT and SAP-adjacent services, but with thousands of employees and a global footprint.
• Insight Enterprises: Global Fortune 500 IT solutions and managed services provider with deep SAP, cloud, and cybersecurity practices serving enterprise and industrial clients; comparable to DBDS across managed IT, cloud enablement, and SAP services, but at vastly greater scale and global reach.
• Accenture: Largest global SI with extensive SAP, cloud, cybersecurity, and managed services offerings; competes with DBDS at the enterprise tier of regulated industrial customers and increasingly moves down-market.
• CDW: Public Fortune 500 provider of integrated IT solutions including managed services, cloud, security, and infrastructure for mid-market and enterprise customers; comparable to DBDS across the full managed IT stack but with nationwide delivery and broader vendor relationships.

Direct peers

• Lemongrass Consulting: Specialist consultancy focused exclusively on running SAP workloads on AWS and other hyperscalers; directly competes with DBDS for SAP cloud migration and managed services engagements in regulated industrial enterprises.
• Slalom Consulting: Technology and business consulting firm with strong SAP, cloud, data/analytics, and security practices serving mid-market and enterprise clients; competes with DBDS on the consulting and digital transformation side of the same buyer relationships.
• Symmetry (an SAP company): Provider of SAP managed services and third-party SAP support helping enterprises reduce SAP support costs; head-to-head competitor with DBDS's SAP third-party support and managed services practices among mid-market and industrial customers.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/DBDSCT
• Facebookfacebook.com/DBDSCT
• LinkedInlinkedin.com/company/768344

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Data Based Development Systems