What Informa Business Systems does

Informa Business Systems, Inc. is a privately held financial-technology provider founded in 1965 and headquartered in Flushing, Michigan. The company sells, services, and integrates operational technology for banks and credit unions across six U.S. states (Michigan, Ohio, Illinois, Indiana, Wisconsin, and Florida), with a sales and service model built on direct field engagement and in-house personnel — explicitly no subcontractors.

Its product portfolio spans ATMs and Interactive Teller Machines (ITMs), teller cash recyclers (TCRs) and smart safes, branch banking equipment (pneumatic tubes, night depositories, currency counters), access control and alarm systems, and two proprietary software platforms: PIKO, an open-architecture IP video management system (VMS) with centralized health monitoring and 90-day video retention, and InformaShield, a tiered ATM anti-jackpotting protection system with real-time detection, sirens, strobe deterrents, and AI-assisted analytics at the higher tier. Following a June 2026 strategic partnership with Hanwha Vision, the company also distributes AI-powered video surveillance cameras and analytics. It holds NCR-Atleos Partner Network Platinum status and is the exclusive distributor of Magner and Carnation currency equipment in its territory, and it received the 2026 NCR Growth Award.

Informa generates revenue across five streams: equipment sales (ATMs, ITMs, TCRs, smart safes, banking equipment, pneumatic tube systems, currency counters); maintenance and service contracts (first- and second-line maintenance, preventative maintenance, managed services with remote diagnostics); software subscriptions (remote device management, electronic journals, analytics, encryption, marketing screen deployment); professional services (strategic planning, branch transformation, deployment and implementation, security consulting); and supplies (ATM ribbons, receipt paper, ink cartridges, cleaning cards, pneumatic canisters, coin bags). Pricing is quote-based and tailored to each financial institution's needs; the company does not publicly disclose pricing tiers. Its core customer segment is U.S. banks and credit unions of all sizes, with named accounts including First Reliance Bank and Viridian Credit Union.

Name

Informa Business Systems

Legal name

Informa Business Systems, Inc.

Website

https://informabusiness.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

51–100 employees

Short description

Informa Business Systems, founded in 1965 and headquartered in Flushing, Michigan, is a private financial-technology provider that sells, services, and integrates ATMs, cash recyclers, video surveillance, and security solutions for banks and credit unions across six U.S. states.

Ownership category

akta.pro rank

Product category

Banking Equipment and Financial Institution Technology Services

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Engineering, Accounting, Research, Management (8700), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ATM Deployers & Managed ATM Services (IAD/ISO) (FSAMAOAC)

akta.pro secondary industry

Professional Monitoring (Burglar/Intrusion) (HSAHAAAA)

Keywords

• ATM equipment sales
• Banking branch security
• Cash recycling solutions
• Financial institution services
• Video surveillance systems

Headquarters

HQ city

Flushing

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Equipment Sales: Sale of ATMs, ITMs, teller cash recyclers, smart safes, banking equipment, currency counters, pneumatic tube systems, and related hardware.
2. Maintenance and Service Contracts: First line and second line maintenance, preventative maintenance, and managed services for ATMs, ITMs, and TCRs including remote diagnostics and monitoring.
3. Software Subscriptions: Software maintenance and support, remote management for ATM/ITM and TCR devices, electronic journals and analytics, hard drive encryption and backup, and marketing screen deployment.
4. Professional Services: Strategic planning, branch transformation, deployment and implementation, and security consulting services.
5. Supplies: ATM supplies including encoder ribbons, receipt paper, ink cartridges, cleaning cards, coin machine supplies, pneumatic canisters, and coin bags.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Informa Business Systems is a full-service provider of ATMs, Interactive Teller Machines, teller cash recyclers, smart safes, branch banking equipment, and proprietary security software (PIKO VMS, InformaShield) to banks and credit unions. The company sells hardware, delivers first- and second-line maintenance and managed services for NCR and other equipment, distributes consumable ATM supplies, and provides risk assessment, branch transformation, and security consulting. Services span Michigan, Ohio, Illinois, Indiana, Wisconsin, and Florida with in-house, non-subcontracted technicians.

Product overview

Informa Business Systems is a full-service technology provider serving financial institutions with a comprehensive portfolio of banking products and services. The offering consists of core hardware products (ATMs, ITMs, Cash Recyclers, Smart Safes, Banking Equipment), proprietary software platforms (PIKO Video Surveillance, Software Solutions, InformaShield), and professional/managed services. The company also distributes partner products (Hanwha Vision cameras) and provides supplies. Services include maintenance, professional services, and security consulting. The company operates as a value-added reseller and service provider, combining its own solutions with third-party hardware and software to deliver integrated financial institution solutions across Michigan, Ohio, Illinois, Indiana, Wisconsin, and Florida.

Differentiator

Problem solved

Functional benefit

Brands

• InformaShield: Tiered ATM anti-jackpotting protection solution that detects, deters, and disables jackpotting attempts in real time with three protection tiers.
• PIKO

Products and services

• ATMs and ITMs Self-service Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs) for financial institutions, offered in drive-up, walk-up, and through-the-wall configurations with branding capabilities.
• InformaShield Tiered ATM anti-jackpotting protection system offering real-time detection, on-site deterrence via sirens and strobe lights, and three protection tiers including AI-assisted analytics with 24/7 human verification.
• Banking Equipment Comprehensive range of branch banking equipment including pneumatic tube systems, night depositories, deal drawers, coin counters, currency counters, currency discriminators, LED signage, vision windows, and undercounter steel products.
• Cash Recyclers and Smart Safes Teller Cash Recyclers (TCRs) and Smart Safes from ARCA, ATEC, LTA, CIMA, and AST brands for automated cash authentication, secure storage, and efficient cash handling in branch environments.
• Software Solutions Self-service and digital banking software for marketing campaigns on ATMs/ITMs, digital signage, interactive teller with video and tablet integration, and a digital banking platform for online and mobile engagement.
• PIKO Video Surveillance Open-architecture IP video management system (VMS) providing unified real-time monitoring, recording, and management of video surveillance across multiple locations, with a centralized health monitor, hardened endpoints, and 90-day video retention.
• Access Control Access control systems ranging from single-door standalone configurations to multi-facility deployments, integrated with surveillance, alarms, and managed services for unified financial branch security.
• Alarm Systems Alarm systems from leading manufacturers with current software, professional installation, and ongoing maintenance services tailored to financial institutions.
• Risk Assessment and Security Consulting Security consulting services including on-site vulnerability assessments, threat identification, and tailored recommendations based on industry best practices and latest security technologies.
• Maintenance Services Full-service maintenance offering first-line, second-line, and preventative maintenance, software subscriptions, and managed services for ATMs, ITMs, and TCRs, with guaranteed response times of typically 2.5 hours within a 4-hour window.
• Professional Services Strategic consulting covering branch transformation, deployment and implementation, and strategic planning to help financial institutions maximize ROI and customer satisfaction.
• ATM Supplies Consumable supplies for ATMs and branches including thermal paper rolls, encoder ribbons (SDM1/SDM2), ink cartridges, cleaning cards, deposit envelopes, currency card cleaners, coin machine supplies, pneumatic canisters, and coin bags.

Quantifiable outcome

• Service repairs completed in typically 2.5 hours within a 4-hour guarantee window.
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature3 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Hanwha VisioncoreStrategic or Co-development Partner · 5 June 2026Strategic partnership combining Informa's financial industry expertise with Hanwha Vision's AI-powered video surveillance technology. Hanwha Vision provides advanced AI-enabled cameras, video management software, and intelligent analytics for financial institutions, including ATM monitoring and proactive threat detection.
• NCR-AtleoscoreChannel Partner/ Reseller/ DistributorNCR Partner Network Platinum status partner. Informa resells and services NCR ATMs, ITMs, and cash recycling equipment, providing first-line and second-line maintenance, preventative maintenance, software subscriptions, and managed services for NCR hardware.
• Financial & Security Products AssociationminorOthersMember of the Financial & Security Products Association, an industry organization supporting companies in the financial security equipment and services sector.
• Michigan Bankers AssociationminorOthersProud member of the Michigan Bankers Association, a leading banking and financial industry organization in Michigan.
• Michigan Credit Union LeagueminorOthersProud member of the Michigan Credit Union League, supporting credit unions in Michigan.
• Community Bankers of MichiganminorOthersProud member of the Community Bankers of Michigan, an organization serving community banking institutions.
• Community Bankers Association of OhiominorOthersProud member of the Community Bankers Association of Ohio, serving community banks in Ohio.
• Illinois Bankers AssociationminorOthersProud member of the Illinois Bankers Association, supporting banking institutions in Illinois.
• Wisconsin Bankers AssociationminorOthersProud member of the Wisconsin Bankers Association, serving banks in Wisconsin.
• Florida Bankers AssociationminorOthersProud member of the Florida Bankers Association, supporting banking institutions in Florida.
• Indiana Bankers AssociationminorOthersProud member of the Indiana Bankers Association, serving banks in Indiana.
• Illinois Credit Union LeagueminorOthersProud member of the Illinois Credit Union League, supporting credit unions in Illinois.
• Ohio Credit Union LeagueminorOthersProud member of the Ohio Credit Union League, supporting credit unions in Ohio.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• NCR Atleos: NCR Atleos is the primary ATM, ITM, and self-service banking hardware OEM that Informa resells and services under Platinum partner status. They are the upstream supplier and a direct competitor to integrators on large enterprise deals.
• Diebold Nixdorf: Diebold Nixdorf is one of the largest global manufacturers of ATMs, ITMs, and branch-banking equipment and competes with NCR-Atleos across the same installed base Informa services. Comparable as a primary OEM/peer for ATM and branch-automation hardware.
• Hyosung TNS: Hyosung TNS is a major ATM and ITM manufacturer with a strong U.S. presence serving community banks and credit unions — the same customer segment Informa targets. Comparable as a competing OEM in the ATM/ITM resale channel.
• Triton Systems: Triton manufactures ATMs and self-service banking equipment commonly deployed at community banks and credit unions — Informa's core customer segment. Comparable as an alternative ATM OEM that competes for the same end customers.
• Genmega: Genmega manufactures ATMs, kiosks, and related banking self-service hardware sold through reseller channels into community banks and credit unions. Comparable as a competing ATM OEM with a similar channel-driven go-to-market.
• Tidel (a Loomis company): Tidel manufactures smart safes and cash-recycling equipment used by retailers and financial institutions. Informa distributes ARCA, ATEC, LTA, CIMA, and AST-brand cash recyclers/smart safes, putting Tidel in direct competition for the same product category.
• Payment Alliance International (PAI): PAI is one of the largest independent ATM operators and ISO/deployers in the U.S., serving many of the same financial-institution customers Informa serves. Comparable as a competing ATM-as-a-service and managed-services provider.

Broad incumbents

• Convergint Technologies: Convergint is a large-scale national security systems integrator offering access control, video surveillance, and alarm solutions across multiple verticals including financial services. Comparable as a larger incumbent competing for integrated branch-security deployments.
• ADT Commercial: ADT Commercial provides intrusion, video surveillance, access control, and managed monitoring services with national reach. Comparable to Informa's PIKO VMS and alarm-systems business but with significantly broader geographic and segment coverage.
• Stanley Security (now Securitas Technology): Securitas Technology (formerly Stanley Security) is a large national integrator of intrusion, video, and access-control solutions with substantial financial-institution exposure. Comparable as a larger incumbent competing for branch-security work that overlaps Informa's PIKO/access-control offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/InformaBusiness
• LinkedInlinkedin.com/company/informa-business-systems-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Informa Business Systems