IT Corporation

What IT Corporation does

IT Corporation is a privately-held South African managed IT services provider founded in 2003 by Byron Sack and headquartered in Durban (IT Corp House, 20D Church Road, Dawncliffe, Westville), with regional branches in Johannesburg (Sandton) and Cape Town (partner-operated). The firm operates with a 12-person team across the three locations and reports serving over 536 customers, ranging from SMBs with 10-250 computers to enterprise accounts across industries including pharmaceuticals, cosmetics, packaging, marine, insurance, defence, and sports.

The company's core offering is fixed-fee monthly SLA-managed retainer contracts that bundle remote and onsite IT support, 24/7 monitoring (via N-able), patch management, anti-virus management, vulnerability scanning, virtual CTO services, business continuity planning, and monthly reporting — effectively delivering an outsourced IT department. Layered on top of the retainer is a portfolio of cloud, security, voice, and infrastructure services: cloud migration and virtual servers on Microsoft Azure and AWS with 99.9% uptime guarantees; managed firewall and SD-WAN anchored on Sophos (Platinum Partner) and Fortinet, including Sophos Sandstorm cloud sandboxing for zero-day and ransomware protection; cloud backup and disaster recovery; Office 365 deployment and migration; 3CX-based cloud-hosted PBX / VoIP sold at published tiered pricing (R750-R2,750/month for 5/10/20 user plans) with bundled IP phones and WhatsApp integration; email continuity with advanced threat protection and DLP; and Dell/HP hardware and software supply.

Revenue is generated through six streams: (1) recurring monthly SLA retainers (largest by strategic weight), (2) managed IT services delivered against those SLAs, (3) recurring VoIP subscriptions, (4) one-time hardware/software sales, (5) Microsoft 365 and Azure/AWS setup/migration plus ongoing management, and (6) ad-hoc IT audits and consulting (45-point IT audits). Go-to-market is sales-led (direct account management, custom-quote retainers for enterprise, dedicated Technical Account Manager per client) with a secondary product-led motion for the self-purchase VoIP tiers. The firm holds multiple Microsoft partner certifications, Sophos Platinum status, Dell Certified Partner, 3CX Advanced Certified Partner, and BBBEE Level 4 Contributor status, and markets primarily through SEO, blog content, LinkedIn/Facebook, email newsletter, and partner-led webinars. Pricing on the retainer and enterprise services is quote-based; no financial revenue figures have been publicly disclosed.

Name

IT Corporation

Legal name

IT Corporation

Website

https://itcorp.co.za

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

IT Corporation is a South African managed IT services provider (founded 2003, Durban) offering SLA-based IT retainers, cloud migration on Azure/AWS, 3CX VoIP, Sophos/Fortinet managed security, and Office 365 to over 536 SMB and enterprise customers across KZN, Gauteng, and the Western Cape.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Asset Management (ITAM) Platforms (HDAEALAD)

Keywords

• Managed IT services
• Cloud migration solutions
• IT support retainers
• Cloud hosted PBX
• Network security services

Headquarters

HQ city

Durban

HQ country

South Africa

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. SLA Managed Retainers: Fixed-fee monthly IT support retainer contracts providing proactive IT support, server/backup monitoring, helpdesk access, patch management, anti-virus management, vulnerability scanning, vCTO services, business continuity planning, and monthly reporting. These represent the primary recurring revenue stream.
2. Managed IT Services: Comprehensive managed IT services including 24-hour coverage, on-site staff, remote support, and network administration. Delivered through service desk staffed by certified professionals with guaranteed SLA response times.
3. VoIP / Cloud Hosted PBX Subscriptions: Monthly subscription fees for cloud telephony packages (R750-R2,750/month depending on user tier), including bundled hardware (IP phones), with cost savings of up to 60% on telephony bills vs traditional lines.
4. Hardware & Software Sales: Supply of hardware and software from brand partners including DELL, HP and other major brands, generating one-time and periodic revenue from product sales.
5. Microsoft 365 & Cloud Services: Office 365 deployment, migration, and management services, as well as cloud infrastructure (Azure/AWS) consulting, virtual servers, and cloud migration services. Revenue from setup/migration professional services and ongoing management.
6. IT Audits & Consulting: 45-point IT site audit and network assessment services including onsite consultation, senior engineer assessment, and detailed report with solutions and costings.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

IT Corporation provides managed IT services to South African businesses, anchored by SLA-based IT support retainers with guaranteed 60–120 minute response times and 98% immediate remote-resolution rates. The portfolio spans cloud migration and virtual servers (Microsoft Azure, AWS), cloud-hosted PBX and VoIP powered by 3CX, managed firewall and security (Sophos Sandstorm, Fortinet), email continuity and protection, Office 365 deployment, IT audits, network and cabling, and hardware/software supply from Dell and HP. Each client is assigned a dedicated Technical Account Manager to operate as an outsourced IT department for businesses with 10–250 computers and selected enterprise accounts.

Product overview

IT Corporation is a managed IT services provider offering a comprehensive portfolio of IT solutions for businesses in South Africa. The core offering consists of managed IT support with SLA retainers, backed by 24/7 monitoring and dedicated account management. The company provides cloud services including migration and datacentre (Azure/AWS), virtual servers, and Cloud Hosted PBX powered by 3CX for VoIP telephony. Security offerings encompass managed firewalls with Sophos Sandstorm for zero-day protection, email continuity with Advanced Threat Protection, and IT audits. Additional services include Office 365 deployment, network and cabling infrastructure, and hardware/software supply from DELL and HP. The product portfolio operates as a unified managed services offering rather than individual software products, with services designed to work together as an outsourced IT department solution.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Services

Quantifiable outcome

• 98% of remote support calls resolved immediately
• +6 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Certified Partner with multiple certifications including MCSE, MCSA, MCP, AER, MCTP, Small Business Specialist, and Cloud Accelerate Partner (MCAP). Provides Microsoft 365, Azure, AWS (as cloud alternatives), Teams Premium, and Windows 11 solutions to clients.
• SophoscoreTechnology or IntegrationSophos Security Platinum Partner — the highest partner tier — with certified sales, engineering, and architecture capabilities. Provides Sophos Sandstorm (cloud sandboxing for zero-day threats), managed firewall, and unified threat management solutions.
• 3CXcoreTechnology or Integration3CX Advanced Certified Partner providing cloud-hosted PBX and VoIP solutions. The company resells and manages 3CX phone systems featuring IVR, call routing, mobile extensions, video conferencing, and WhatsApp integration.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Sizwe Africa IT Group: South African IT services and managed services provider offering cloud, infrastructure, and end-user support to public and private sector clients — directly comparable in scope and target market.
• Datacentrix: Listed South African IT infrastructure and managed services provider with comparable offerings across datacentre, cloud, security, and end-user managed support — competes for similar enterprise and mid-market clients.
• Sintrex: South African managed services and cloud provider delivering outsourced IT support, cloud migration, and security services to mid-market clients — directly comparable in service mix.
• BUI: South African IT solutions provider focused on Microsoft cloud, security, and managed services for mid-market clients — overlapping Azure, Microsoft 365, and security managed-service offerings.
• Trinity Corporate Solutions: South African managed IT services and cloud provider targeting SMBs with comparable outsourced IT, cloud migration, and VoIP offerings.
• Vox Telecom: Major South African ICT and managed services provider offering cloud, connectivity, voice/VoIP, and IT support to SMB and enterprise customers — a directly comparable managed-services competitor in the same domestic market.

Broad incumbents

• Tarsus Technologies: South African technology distributor and IT services arm (Tarsus Onsite) offering hardware supply, managed services, and cloud solutions — adjacent competitor in the same SA SMB/enterprise IT services space.
• BCX (Business Connexion): Large established South African ICT services group (within Telkom) delivering managed services, cloud, networking, and datacentre at scale — a much broader incumbent competing for the same enterprise slice.
• Altron: Diversified South African technology group with managed services, cloud, and security capabilities via subsidiaries — a broad incumbent that competes for the same enterprise IT services wallet.

Regional players

• Mecer Inter-Ed: South African IT distribution, services, and managed support provider with overlapping hardware supply and IT support offerings to the same regional SMB/enterprise base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ITCorporationza
• LinkedInlinkedin.com/company/itcorporation

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Corporation