Chandler Hall

What Chandler Hall does

Chandler Hall Health Services, Inc. is a nonprofit, Quaker-based Continuing Care Retirement Community (CCRC) founded in 1973 and headquartered on a 13-acre campus at 99 Barclay Street in Newtown, Pennsylvania. The organization operates a full continuum of senior care services across eight interconnected product lines: Independent Living (cottages, lofts, and apartments), Personal Care (Jordan and Phelps Manor Houses), Memory Care (Hicks Memory Support Residence), Skilled Nursing and Rehabilitation (Friends Nursing Home), Short-Term Rehabilitation, Respite Care, Palliative Care, and Hospice Services. The Skilled Nursing facility carries a CMS 5-star rating and the hospice program holds a CMS Deficiency-Free designation, placing both in the top decile of their respective peer groups nationally.

The business model combines recurring monthly residential fees for campus-based living with fee-for-service healthcare revenue billed through Medicare, Medicaid, and private insurance for skilled nursing, rehabilitation, hospice, and palliative care. A community-based palliative care program serves over 100 patients daily and a home hospice program serves an average of 70 patients daily across Bucks County, Montgomery County, and portions of Philadelphia County, with 700+ families served annually. Revenue is supplemented by philanthropy — including memorial gifts, planned giving, and an annual Golf Classic fundraiser — which underwrites benevolent care for residents who cannot afford full cost. Operations are supported by 200+ staff and 50+ regular volunteers.

The go-to-market motion is primarily direct, comprising family-initiated admissions, hospital and physician referrals, community outreach (including a 30-year partnership with the Alzheimer's Association for caregiver support groups), and digital presence via the website, blog, and social channels. Recent strategic activity has emphasized organic service-area expansion (11 new zip codes added in March 2025) and service-line deepening (dedicated hospice rooms with General Inpatient Level of Care launched in March 2024), partially offset by the September 2023 closure of the standalone 8-bed Hospice Pavilion due to economic pressures on small inpatient hospice programs.

Name

Chandler Hall

Legal name

Chandler Hall Health Services, Inc.

Website

https://chandlerhallhealthservices.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

251–500 employees

Short description

Chandler Hall is a nonprofit Quaker-based Continuing Care Retirement Community in Newtown, PA, offering a full continuum of senior care — independent living, personal care, memory care, skilled nursing, rehab, hospice, and palliative care — to residents across Bucks County and surrounding Philadelphia-area counties.

Ownership category

akta.pro rank

Product category

Continuing Care Senior Living Community (CCRC)

NAICS

Continuing Care Retirement Communities (623311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120), Nursing and Residential Care Facilities (623), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Active Adult (55+) Independent Living Communities (HLADAAAD)

akta.pro secondary industries

Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Senior living community
• Continuing care retirement
• Hospice care services
• Memory care support
• Palliative care services

Headquarters

HQ city

Newtown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Residential Living Fees: Monthly fees for independent living cottages/lofts, personal care, memory care, and skilled nursing accommodations. Pricing varies by level of care and accommodation type.
2. Healthcare Services: Skilled nursing, short-term rehabilitation, hospice, and palliative care services billed through Medicare, Medicaid, and private insurance.
3. Philanthropy and Donations: Memorial gifts, honor gifts, and charitable contributions support benevolent care for those who cannot afford costs. Golf Classic annual fundraiser.
4. Planned Giving: Bequests, planned gifts including percentage of estate residue, specific dollar amounts, stock gifts, supporting Chandler Hall's mission financially.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Chandler Hall is a non-profit Quaker-based Continuing Care Senior Living Community that delivers a full continuum of aging-care services on its 13-acre Newtown, PA campus and in patients' homes. Offerings span Independent Living (cottages, lofts, apartments), Personal Care, Memory Care, Skilled Nursing and Short-Term Rehabilitation, Hospice Services, Palliative Care, and Respite Care, allowing residents to transition between care levels as needs evolve.

Product overview

Chandler Hall is a non-profit Quaker-based Continuing Care Senior Living Community (CCRC) offering a comprehensive continuum of care across multiple levels. The organization operates on a 13-acre campus in Newtown, PA and provides eight distinct but interconnected service lines: Independent Living (cottages, lofts, and apartments), Personal Care (assisted living equivalent with manor houses), Memory Care (Hicks Memory Support Residence), Skilled Nursing and Rehabilitation (Friends Nursing Home), Palliative Care, Hospice Services, Respite Care, and Short-Term Rehabilitation. This integrated approach allows residents to transition seamlessly between care levels as their needs evolve over time, with the advantage of familiar staff and environment throughout their journey.

Differentiator

Problem solved

Functional benefit

Products and services

• Independent Living Independent living options including detached cottages, lofts, and apartments at Llenroc for seniors who want maintenance-free living with access to community amenities, dining, and social activities while retaining autonomy.
• Personal Care Personal care services providing assistance with daily activities, medication management, meals, and personalized support while maintaining independence, delivered in manor houses such as Jordans and Phelps.
• Memory Care (Hicks Memory Support Residence) Specialized secure memory care for individuals with dementia and Alzheimer's disease, offering personalized care and cognitive stimulation in a safe environment staffed by certified dementia practitioners.
• Skilled Nursing and Rehabilitation (Friends Nursing Home) Long-term skilled nursing care and short-term post-hospitalization rehabilitation services delivered at Friends Nursing Home, which holds a 5-star CMS rating (top 10% of nursing facilities) and a Deficiency-Free PA Department of Health designation; accepts Medicare and Medicaid.
• Palliative Care Community-based palliative care providing pain and symptom management, emotional support, and care coordination for individuals with serious or life-limiting illnesses alongside curative treatment; currently serves over 100 patients daily and now accepts Keystone65.
• Hospice Services Comprehensive hospice care including home hospice delivered across Bucks County, Montgomery County, and portions of Philadelphia County, plus dedicated inpatient hospice rooms within the Skilled Care Facility. One of only two original residential hospices in Pennsylvania, with a 2024 Hospice CAHPS Honors Award and Deficiency-Free CMS designation. Serves over 700 families annually with a 24-hour hospice hotline (267-291-2270).
• Respite Care Short-term temporary care services providing relief for family caregivers, allowing seniors to experience the community while receiving safe, professional care including a private room, meals, activities, and therapies.
• Short-Term Rehabilitation Intensive rehabilitation services including physical, occupational, and speech therapy to help individuals recover strength, mobility, and function after hospitalization, surgery, or a fall.

Quantifiable outcome

• Served over 700 families per year with hospice and palliative care
• +3 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Acts Retirement-Life Communities: Acts Retirement-Life Communities operates CCRCs across the Mid-Atlantic and Southeast, offering the same full continuum (independent living through skilled nursing) on single campuses. It is the closest comparable CCRC operator by structure and philosophy.
• Brandywine Living: Brandywine Living is a regional assisted living, memory care, and independent living provider concentrated in New Jersey, Pennsylvania, and Delaware — directly overlapping Chandler Hall's service area and product mix at the personal care and memory care levels.
• Compassus: Compassus is a national hospice, palliative, and home health provider offering the same home hospice and community-based palliative care services that anchor Chandler Hall's growth strategy, including in the same Pennsylvania markets.
• Amedisys: Amedisys is a major home health and hospice operator with active Pennsylvania coverage, directly comparable to Chandler Hall's home hospice and skilled nursing offerings, and well-capitalized to compete on referral relationships in Bucks and Montgomery counties.
• Bayada Home Health Care: Bayada is a large, mission-driven home health and hospice provider headquartered in the Mid-Atlantic with deep operational reach in Pennsylvania. It directly competes with Chandler Hall's home hospice and community-based palliative care offering, and shares a similar non-profit heritage.

Broad incumbents

• Sunrise Senior Living: Sunrise Senior Living operates assisted living and memory care communities nationwide, including Pennsylvania locations. It serves the same resident population as Chandler Hall's personal care and memory care lines but as part of a broader national portfolio rather than a single-campus CCRC.
• Brookdale Senior Living: Brookdale is the largest U.S. senior living operator across independent living, assisted living, memory care, and skilled nursing. It overlaps Chandler Hall across multiple product lines but does not match its non-profit, single-campus CCRC structure or hospice depth.
• Atria Senior Living: Atria Senior Living operates assisted living and memory care communities across the U.S., with several Mid-Atlantic locations. It competes for the same resident demographic at the personal care and memory care levels but is broader rather than a full CCRC operator.
• Encompass Health: Encompass Health operates inpatient rehabilitation hospitals and a home health and hospice segment that overlap Chandler Hall's short-term rehab, hospice, and palliative lines. It is a broad incumbent with significant scale advantages in care coordination.

Regional players

• Peter Becker Community: Peter Becker Community is a non-profit CCRC in Harleysville, PA (Montgomery County) offering independent living, personal care, skilled nursing, and rehabilitation — directly comparable to Chandler Hall in mission, footprint, and continuum offering within adjacent Pennsylvania territory.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/chandlerhallhealth
• LinkedInlinkedin.com/company/chandler-hall-health-services-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chandler Hall