RobotWorx
RobotWorx (operated as Robots.com by T.I.E. Industrial) sources, refurbishes, and resells new and used industrial robots, cobots, and 150,000+ automation parts from FANUC, KUKA, ABB, Yaskawa, and Universal Robots, serving North American industrial manufacturers with 50–75% cost savings versus OEM pricing.
- Company typePrivate
- Founded1993
- HeadquartersMarion, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What RobotWorx does
RobotWorx operates as Robots.com, a North American distributor and refurbisher of industrial robots and automation components owned since 2022 by T.I.E. Industrial. The company sources, refurbishes, and resells new and used industrial robots and collaborative robots (cobots) from major original equipment manufacturers including FANUC, KUKA, Yaskawa/Motoman, ABB, and Universal Robots, alongside a catalog of more than 150,000 robot parts (servo motors, drives, teach pendants, controllers, PCBs, and power supplies) covering 275+ automation brands. Its integration-ready preparation process restores used equipment to OEM-equivalent load and repeatability specifications through durability testing, repeatability testing, component repair or replacement, bodywork, and load testing under simulated operating conditions.
The business operates five revenue streams: new and refurbished robot sales, parts sales, customer-owned robot repair, customer-owned robot refurbishment, and field service and technical support. Pricing is primarily quote-based, with the core value proposition being 50–75% cost savings versus OEM list pricing, backed by a one-year in-service warranty, same-day shipping on most parts, and a Core Exchange Program providing up to 50% additional discount on trade-in of repairable units. The Quick Ship Robots program addresses OEM lead-time pain points with delivery as fast as two weeks on selected FANUC and ABB units. Pre-configured robotic system cells for welding, palletizing, machine tending, and grinding extend the offering from individual robots into higher-value integrated solutions, with a certified Integrator Referral Program providing third-party deployment services.
Go-to-market is digital-first through the robots.com website, supported by phone-based inside sales (877-466-2927), a content marketing library of 1,000+ articles targeting organic search traffic, and email/newsletter programs. The customer base spans automotive, electronics manufacturing, metal fabrication, and packaging/logistics, with primary end users being industrial manufacturers of varied sizes. Authorized ABB Value Provider status, the breadth of FANUC legacy inventory spanning from the System 5 era through i Series controls, and 35+ years of operating history with 30,000+ lifetime customers establish the company as an established aftermarket channel in North American industrial automation.
RobotWorx firmographics
Firmographics- Name
- RobotWorx
- Legal name
- Robots.com
- Website
- https://robots.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RobotWorx (operated as Robots.com by T.I.E. Industrial) sources, refurbishes, and resells new and used industrial robots, cobots, and 150,000+ automation parts from FANUC, KUKA, ABB, Yaskawa, and Universal Robots, serving North American industrial manufacturers with 50–75% cost savings versus OEM pricing.
- Ownership category
- akta.pro rank
RobotWorx industry classification
Industry- Product category
- Industrial Robotics
- NAICS
- All Other Industrial Machinery Manufacturing (333248)
- SIC
- Special Industry Machinery (No Metalworking Machinery) (3550)
- akta.pro primary industry
- Industrial Robots (Articulated, SCARA, Delta, Cartesian) (IMAHAHAA)
- akta.pro secondary industries
- Collaborative Robots (Cobots) (IMAHAHAB), Robot Hardware, Actuators & Components (sensors, grippers, motors) (HDAAAIAL), Industrial Robotics & Cobots (IMAIAMAB)
Keywords
Where RobotWorx is headquartered
LocationHeadquarters
- HQ city
- Marion
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RobotWorx business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- New and Refurbished Robot Sales: Sale of industrial robots from major OEMs (Fanuc, KUKA, Motoman, ABB) in both new and expertly refurbished conditions. Robots are integration-ready and backed by warranty. Revenue generated from direct sales transactions with manufacturers seeking automation equipment.
- Robot Parts Sales: Extensive inventory of over 100,000 different parts including servo motors, drives, spindle motors, controls, monitors, power supplies, PCBs, I/O, teach pendants, robot wrists, and other electronic and mechanical robot parts. Parts available at up to 70% discount off OEM pricing with same-day shipping on most items.
- Robot and Part Repair Services: Repair services for customer-owned robots and parts. Highly trained electronic and motor repair staff perform diagnostics and restoration. All parts tested under load to simulate real operating environments. One-year in-service warranty on all repairs.
- Robot Refurbishment Services: Comprehensive refurbishment of customer-owned robots to restore like-new performance. Process includes durability testing, repeatability testing, inspection, cleaning, component repair/replacement, bodywork, painting, and load testing. Extended robot lifespan and cost savings for customers.
- Field Service and Technical Support: On-site robot diagnostics, repairs, and support. Technical support hotline for troubleshooting. Emergency response and preventative maintenance services. Complimentary tech support included with robot purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | One time | Refurbished robots at significant savings |
| Unit Pricing | One time | Refurbished parts with Core Exchange option |
| Other | Multi-year contract | Robot refurbishment services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
RobotWorx product offering
Product offeringCore offering
RobotWorx (operating as Robots.com) is an industrial robotics integrator and refurbisher that buys, restores, and resells new and pre-owned industrial robots from leading manufacturers (FANUC, KUKA, Motoman, ABB, Universal Robots), along with a 150,000+ SKU parts inventory, repair services, and integration solutions for industrial automation customers.
Product overview
RobotWorx (operated by T.I.E. Industrial) operates Robots.com as a comprehensive industrial robotics marketplace and service provider. The core offering consists of new and expertly refurbished industrial robots and collaborative robots (cobots) from major OEM brands including FANUC, KUKA, Motoman (Yaskawa), ABB, and Universal Robots. The product portfolio includes over 846 robots across multiple series (ARC Mate, CR, CRX, LR Mate, M, R, S, Spider for FANUC; Heavy Duty, High Accuracy, High-Payload, LBR IIWA for KUKA; various series for Motoman and ABB). Complementary offerings include a catalog of 150,000+ robot parts (servo motors, drives, PCBs, teach pendants, power supplies, cables, wrist assemblies), robotic systems (cobot machine tending, palletizing cells, welding packages, welding cells, grinding cells), and services (robot refurbishment, repair, preventive maintenance, field service, robot evaluation). Integration-ready robots come fully tested with one-year in-service warranty. The company also offers a Quick Ship program for fast delivery and a Core Exchange Program for cost savings on parts.
Differentiator
Problem solved
Functional benefit
Products and services
- New and Refurbished Industrial Robots
Quantifiable outcome
- Save up to 75% off OEM robot pricing
- +3 more outcomes
Companies that use RobotWorx
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles2 records
RobotWorx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
RobotWorx partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- T.I.E. IndustrialcoreRobots.com was acquired by T.I.E. Industrial in 2022, bringing additional expertise and over 100 experts on staff. T.I.E. Industrial portfolio includes Robots.com, FanucWorld.com, and TIEIndustrial.com brands serving automation markets.
- ABB (as ABB Value Provider)coreT.I.E. Industrial is an authorized ABB Value Provider, delivering tested parts, expert repairs, and responsive support for ABB robot systems. Status as authorized provider ensures access to ABB genuine parts and technical support resources.
- FanuccorePrimary supplier of new Fanuc robots and source for Fanuc parts inventory. Extensive coverage of Fanuc product line including legacy controllers and latest i Series controls. Fanuc World sister brand focuses on Fanuc parts specifically.
- Yaskawa/MotomancoreSupplier and buyer of Yaskawa/Motoman robot products. Maintains large inventory of Motoman robot models and parts.
- KUKAcoreSupplier of KUKA industrial robots. Large inventory of KUKA models from small robots to heavy-duty Titan series robots.
- Certified Robot IntegratorsminorNetwork of third-party robot integrators participating in Integrator Referral Program. Integrators receive referral fees for qualified customer leads seeking installation and integration services.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
RobotWorx competitors and assessment
Company assessmentEmerging players
- AutomationDirect: Direct-to-customer industrial automation components retailer with extensive online catalog. Comparable as a digital-first industrial automation supplier with strong cost-leadership positioning, though focused on PLCs, drives, and controls rather than robots.
Broad incumbents
- Genesis Systems Group: Robotic integration specialist focused on welding, cutting, and material handling systems. Comparable as a robotic systems integrator for industrial manufacturers, though its primary model is custom engineering rather than equipment resale.
- Motion Industries: Large industrial parts distributor with extensive automation and motion control product lines. Comparable as an industrial MRO parts supplier serving manufacturers, though broader in product scope and not focused exclusively on robotics.
- FANUC America: U.S. arm of the largest global industrial robot OEM. Comparable as a primary supplier of new FANUC robots and parts; RobotWorx is both a customer and channel partner, but FANUC's direct-sales capabilities and certified pre-owned programs increasingly overlap with RobotWorx's offering.
- Applied Industrial Technologies: Large publicly-traded industrial distributor with broad motion control, fluid power, and automation product lines. Comparable as a multi-line industrial parts and equipment supplier serving manufacturers, though its automation offerings are more diversified than RobotWorx's robotics specialization.
- Acieta: Established robotic integration and automation solutions provider serving North American manufacturers. Comparable as a robot integrator and automation solutions provider, though its core business is custom integration rather than resale of refurbished equipment.
Direct peers
- RobotShop: Online robotics retailer selling both new industrial and consumer robots, parts, and components. Most directly comparable to RobotWorx as a digital-first multi-brand robotics distributor, though RobotShop has a broader consumer robotics mix.
- Global Robots: UK-based used and refurbished industrial robot and parts supplier. Closely comparable business model focused on selling pre-owned FANUC, ABB, KUKA, and Motoman robots and components, with similar customer base of cost-conscious manufacturers.
- Eurobots: European-based used and refurbished industrial robot reseller offering FANUC, KUKA, ABB, and Motoman robots with warranty. Direct peer in the refurbished robot resale model, though operating primarily in European geography.
- Surplus Record: Online marketplace and print publication for used industrial equipment including machine tools, robots, and fabrication equipment. Comparable as a channel for secondary-market industrial automation equipment, though broader in scope beyond robotics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
RobotWorx social profiles
Digital presenceRobotWorx financial estimates
Financial estimateRevenue estimate
Valuation estimate
RobotWorx leadership team
Management profileNumber of profiles
Profiles1 record
RobotWorx subsidiaries and ownership
Company hierarchySubsidiaries3 records
RobotWorx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RobotWorx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RobotWorx
What does RobotWorx do?
RobotWorx (operating as Robots.com) is an industrial robotics integrator and refurbisher that buys, restores, and resells new and pre-owned industrial robots from leading manufacturers (FANUC, KUKA, Motoman, ABB, Universal Robots), along with a 150,000+ SKU parts inventory, repair services, and integration solutions for industrial automation customers.
Is RobotWorx a public or private company?
RobotWorx is a private company. It is classified as corporate owned and is currently operating.
When was RobotWorx founded?
RobotWorx was founded in 1993. It employs 11 to 50 people.
Where is RobotWorx based?
RobotWorx is headquartered in Marion, United States, in the North America region.
How does RobotWorx make money?
Five revenue lines are on record. New and Refurbished Robot Sales are the primary driver. The others are robot Parts Sales, robot and Part Repair Services, robot Refurbishment Services and field Service and Technical Support.
Who are RobotWorx's main competitors?
AutomationDirect is listed as an emerging player. Broad incumbents are Genesis Systems Group, Motion Industries, FANUC America, Applied Industrial Technologies and Acieta. Direct peers are RobotShop, Global Robots, Eurobots and Surplus Record.
Does RobotWorx have an API?
No public API is recorded for RobotWorx.
What industry is RobotWorx in?
RobotWorx's product category is Industrial Robotics. Its primary akta.pro industry code is IMAHAHAA, Industrial Robots (Articulated, SCARA, Delta, Cartesian), with a secondary code of IMAHAHAB, Collaborative Robots (Cobots). Its NAICS code is 333248 and its SIC code is 3550.