PFS
- Company typePublic
- Founded2020
- HeadquartersAllen, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
PFS firmographics
Firmographics- Name
- PFS
- Legal name
- GXO Logistics, Inc.
- Website
- https://pfscommerce.com
- Company type
- Public
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Where PFS is headquartered
LocationHeadquarters
- HQ city
- Allen
- HQ country
- United States
- HQ region
- North America
Markets served
PFS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Contract Logistics and Fulfillment Services: Third-party logistics (3PL) services including multi-client warehousing, order fulfillment, transportation, and value-added services. Revenue generated from long-term contracts with enterprise customers across diverse industries including aerospace, automotive, consumer goods, and defense.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Multi-client fulfillment with flexible capacity |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
PFS product offering
Product offeringCore offering
PFS is an e-commerce services company that offers e-commerce operations services for brands and retailers. The company delivers outsourced commerce operations including order fulfillment, customer care, and related commerce support functions across multiple geographies through subsidiaries such as PFSweb and Supplies Distributors.
Product overview
GXO Logistics operates a platform-plus-services model centered on GXO Direct, a multi-client fulfillment platform offering flexible warehousing, transportation, and value-added services for brands at any growth stage. The platform is enhanced by proprietary AI technologies including GXO IQ (warehouse operating system) and Physical AI (humanoid and robotic automation). Value-added services include kitting, customization, personalization (engraving, embroidery), and branded packaging.
Differentiator
Problem solved
Functional benefit
Brands
- GXO Direct: Multi-client fulfillment solution offering flexible logistics solutions for brands at various growth stages, including warehousing, transportation, and value-added services
- GXO IQ
Products and services
- E-commerce Operations Services End-to-end e-commerce operations services for brands and retailers, including order fulfillment and customer care delivered through subsidiaries such as PFSweb and Supplies Distributors across the United States, Canada, and Europe.
- CrossView Acquired service line integrated into PFS's e-commerce operations services portfolio.
- Conexus Acquired service line integrated into PFS's e-commerce operations services portfolio.
- MODA Superbe Acquired service line integrated into PFS's e-commerce operations services portfolio.
- REV Solutions Acquired service line integrated into PFS's e-commerce operations services portfolio.
- eCOST.com Acquired service line integrated into PFS's e-commerce operations services portfolio.
Quantifiable outcome
- $1 billion in new business wins for third consecutive year
- +3 more outcomes
Companies that use PFS
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
PFS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
PFS partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights3 records
PFS competitors and assessment
Company assessmentBroad incumbents
- RXO: Tech-enabled North American freight broker and logistics provider spun off from XPO alongside the subject; comparable customer base and contract logistics exposure in adjacent verticals.
- CEVA Logistics: Global 3PL provider majority-owned by CMA CGM, offering contract logistics and fulfillment services to enterprise customers in similar aerospace, consumer and industrial verticals as the subject.
- XPO Logistics: Former parent of the spun-off entity and major North American LTL and contract logistics operator; directly comparable contract-logistics capabilities and shared institutional DNA with the subject.
- DSV: Global transport and logistics group that recently integrated DB Schenker, materially expanding its contract logistics presence; competes for the same enterprise 3PL RFPs as the subject.
- DHL Supply Chain: Global contract logistics leader and the source of CEO Patrick Kelleher's prior experience; directly comparable multi-client 3PL model with global scope that competes for the same enterprise RFPs.
- Kuehne+Nagel: Switzerland-based global logistics group with substantial contract-logistics footprint in Europe and North America; competing for the same enterprise 3PL mandates in automotive, consumer and industrial verticals.
- UPS Supply Chain Solutions: Contract logistics arm of UPS offering warehousing, fulfillment and supply chain services to global enterprises; matches the subject's multi-client fulfillment model and brand-aligned service portfolio.
- Maersk Logistics & Services: Ocean-carrier-integrated end-to-end logistics provider expanding its North American warehouse and fulfillment footprint; competes for enterprise 3PL contracts and increasingly for e-commerce fulfillment mandates.
Emerging players
- ShipBob: Tech-enabled fulfillment network targeting digitally native and growth-stage brands; competes for the same mid-market customers and uses a comparable pay-as-you-grow pricing structure.
Direct peers
- Radial: E-commerce-focused fulfillment and omnichannel commerce provider; the most direct competitor for the same brand and enterprise client base seeking flexible multi-channel fulfillment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
PFS social profiles
Digital presencePFS financial estimates
Financial estimateRevenue estimate
Valuation estimate
PFS leadership team
Management profileNumber of profiles
Profiles7 records
PFS subsidiaries and ownership
Company hierarchySubsidiaries1 record
PFS funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PFS M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PFS
What does PFS do?
PFS is an e-commerce services company that offers e-commerce operations services for brands and retailers. The company delivers outsourced commerce operations including order fulfillment, customer care, and related commerce support functions across multiple geographies through subsidiaries such as PFSweb and Supplies Distributors.
Is PFS a public or private company?
PFS is a public company. It is classified as corporate owned and is currently operating.
When was PFS founded?
PFS was founded in 2020. It employs 1,001 to 5,000 people.
Where is PFS based?
PFS is headquartered in Allen, United States, in the North America region.
How does PFS make money?
One revenue line is on record: contract Logistics and Fulfillment Services.
Who are PFS's main competitors?
Broad incumbents on record are RXO, CEVA Logistics, XPO Logistics, DSV, DHL Supply Chain, Kuehne+Nagel, UPS Supply Chain Solutions and Maersk Logistics & Services. ShipBob is listed as an emerging player. Radial is listed as a direct peer.
Does PFS have an API?
No public API is recorded for PFS.