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PFS

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uuid000f6s8

Namestring
PFS
Legal namestring
GXO Logistics, Inc.
Websiteurl
pfscommerce.com
Company typeenum
Public
Founded yearint
2020
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1,001–5,000
akta.pro rankint
HeadquartersAllen, United States
HQ citystring
Allen
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
e-commerce operations, order fulfillment services, commerce operations, logistics services, distribution services
Product category
E-commerce Fulfillment Services
Social media profiles3 records
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model1 record
1Contract Logistics and Fulfillment Services
TypeManaged Services
Description

Third-party logistics (3PL) services including multi-client warehousing, order fulfillment, transportation, and value-added services. Revenue generated from long-term contracts with enterprise customers across diverse industries including aerospace, automotive, consumer goods, and defense.

in.investing.com
Marketing channels3 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels2 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Pricing details1 tier
1Multi-client fulfillment with flexible capacity
ModelUsage-basedBilling cadencePay-as-you-go
Notes

Pay-as-you-grow pricing model. Flex capacity up or down with demand without major upfront or long-term capital investment. Transparent pricing structure.

gxo.com
GTM typeB2B
B2B
Offering typeServices
Services
Brand1 of 2 records shown
1GXO Direct
Description

Multi-client fulfillment solution offering flexible logistics solutions for brands at various growth stages, including warehousing, transportation, and value-added services

gxo.com
+1 more record
Core offering1 text field

PFS is an e-commerce services company that offers e-commerce operations services for brands and retailers. The company delivers outsourced commerce operations including order fulfillment, customer care, and related commerce support functions across multiple geographies through subsidiaries such as PFSweb and Supplies Distributors.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 4 values shown
  • $1 billion in new business wins for third consecutive year
+3 more records
Product overview1 text field

GXO Logistics operates a platform-plus-services model centered on GXO Direct, a multi-client fulfillment platform offering flexible warehousing, transportation, and value-added services for brands at any growth stage. The platform is enhanced by proprietary AI technologies including GXO IQ (warehouse operating system) and Physical AI (humanoid and robotic automation). Value-added services include kitting, customization, personalization (engraving, embroidery), and branded packaging.

Product and service6 records
1E-commerce Operations Services
CategoryE-commerce Operations Services
Description

End-to-end e-commerce operations services for brands and retailers, including order fulfillment and customer care delivered through subsidiaries such as PFSweb and Supplies Distributors across the United States, Canada, and Europe.

2CrossView
CategoryE-commerce Operations Services
Description

Acquired service line integrated into PFS's e-commerce operations services portfolio.

3Conexus
CategoryE-commerce Operations Services
Description

Acquired service line integrated into PFS's e-commerce operations services portfolio.

4MODA Superbe
CategoryE-commerce Operations Services
Description

Acquired service line integrated into PFS's e-commerce operations services portfolio.

5REV Solutions
CategoryE-commerce Operations Services
Description

Acquired service line integrated into PFS's e-commerce operations services portfolio.

6eCOST.com
CategoryE-commerce Operations Services
Description

Acquired service line integrated into PFS's e-commerce operations services portfolio.

Scale indicator9 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight3 records

Each record includes

Type, Description

Peers10 records
1RXO
TypeBroad incumbent
Description

Tech-enabled North American freight broker and logistics provider spun off from XPO alongside the subject; comparable customer base and contract logistics exposure in adjacent verticals.

2ShipBob
TypeEmerging player
Description

Tech-enabled fulfillment network targeting digitally native and growth-stage brands; competes for the same mid-market customers and uses a comparable pay-as-you-grow pricing structure.

3CEVA Logistics
TypeBroad incumbent
Description

Global 3PL provider majority-owned by CMA CGM, offering contract logistics and fulfillment services to enterprise customers in similar aerospace, consumer and industrial verticals as the subject.

4XPO Logistics
TypeBroad incumbent
Description

Former parent of the spun-off entity and major North American LTL and contract logistics operator; directly comparable contract-logistics capabilities and shared institutional DNA with the subject.

5Radial
TypeDirect peer
Description

E-commerce-focused fulfillment and omnichannel commerce provider; the most direct competitor for the same brand and enterprise client base seeking flexible multi-channel fulfillment.

6DSV
TypeBroad incumbent
Description

Global transport and logistics group that recently integrated DB Schenker, materially expanding its contract logistics presence; competes for the same enterprise 3PL RFPs as the subject.

7DHL Supply Chain
TypeBroad incumbent
Description

Global contract logistics leader and the source of CEO Patrick Kelleher's prior experience; directly comparable multi-client 3PL model with global scope that competes for the same enterprise RFPs.

8Kuehne+Nagel
TypeBroad incumbent
Description

Switzerland-based global logistics group with substantial contract-logistics footprint in Europe and North America; competing for the same enterprise 3PL mandates in automotive, consumer and industrial verticals.

9UPS Supply Chain Solutions
TypeBroad incumbent
Description

Contract logistics arm of UPS offering warehousing, fulfillment and supply chain services to global enterprises; matches the subject's multi-client fulfillment model and brand-aligned service portfolio.

10Maersk Logistics & Services
TypeBroad incumbent
Description

Ocean-carrier-integrated end-to-end logistics provider expanding its North American warehouse and fulfillment footprint; competes for enterprise 3PL contracts and increasingly for e-commerce fulfillment mandates.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers3 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment3 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature2 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles7 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries1 record

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds2 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors1 record

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

PFS

E-commerce Fulfillment Servicespfscommerce.com

PFS firmographics

Firmographics
Name
PFS
Legal name
GXO Logistics, Inc.
Website
https://pfscommerce.com
Company type
Public
Founded year
2020
Operating status
Operating
Headcount range
1,001–5,000 employees
Ownership category
akta.pro rank

Where PFS is headquartered

Location

Headquarters

HQ city
Allen
HQ country
United States
HQ region
North America

Markets served

PFS business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

  1. Contract Logistics and Fulfillment Services: Third-party logistics (3PL) services including multi-client warehousing, order fulfillment, transportation, and value-added services. Revenue generated from long-term contracts with enterprise customers across diverse industries including aerospace, automotive, consumer goods, and defense.

Pricing tiers

ModelBillingPrice
Usage-basedPay-as-you-goMulti-client fulfillment with flexible capacity

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

PFS product offering

Product offering

Core offering

PFS is an e-commerce services company that offers e-commerce operations services for brands and retailers. The company delivers outsourced commerce operations including order fulfillment, customer care, and related commerce support functions across multiple geographies through subsidiaries such as PFSweb and Supplies Distributors.

Product overview

GXO Logistics operates a platform-plus-services model centered on GXO Direct, a multi-client fulfillment platform offering flexible warehousing, transportation, and value-added services for brands at any growth stage. The platform is enhanced by proprietary AI technologies including GXO IQ (warehouse operating system) and Physical AI (humanoid and robotic automation). Value-added services include kitting, customization, personalization (engraving, embroidery), and branded packaging.

Differentiator

Problem solved

Functional benefit

Brands

  • GXO Direct: Multi-client fulfillment solution offering flexible logistics solutions for brands at various growth stages, including warehousing, transportation, and value-added services
  • GXO IQ

Products and services

  • E-commerce Operations Services End-to-end e-commerce operations services for brands and retailers, including order fulfillment and customer care delivered through subsidiaries such as PFSweb and Supplies Distributors across the United States, Canada, and Europe.
  • CrossView Acquired service line integrated into PFS's e-commerce operations services portfolio.
  • Conexus Acquired service line integrated into PFS's e-commerce operations services portfolio.
  • MODA Superbe Acquired service line integrated into PFS's e-commerce operations services portfolio.
  • REV Solutions Acquired service line integrated into PFS's e-commerce operations services portfolio.
  • eCOST.com Acquired service line integrated into PFS's e-commerce operations services portfolio.

Quantifiable outcome

  • $1 billion in new business wins for third consecutive year
  • +3 more outcomes

Companies that use PFS

Customer profile

Named customers3 records

Segments3 records

Ideal customer profiles1 record

PFS technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

PFS partnerships and signals

Strategic signal

Scale indicators9 records

Recent moves6 records

Expansion highlights3 records

PFS competitors and assessment

Company assessment

Broad incumbents

  • RXO: Tech-enabled North American freight broker and logistics provider spun off from XPO alongside the subject; comparable customer base and contract logistics exposure in adjacent verticals.
  • CEVA Logistics: Global 3PL provider majority-owned by CMA CGM, offering contract logistics and fulfillment services to enterprise customers in similar aerospace, consumer and industrial verticals as the subject.
  • XPO Logistics: Former parent of the spun-off entity and major North American LTL and contract logistics operator; directly comparable contract-logistics capabilities and shared institutional DNA with the subject.
  • DSV: Global transport and logistics group that recently integrated DB Schenker, materially expanding its contract logistics presence; competes for the same enterprise 3PL RFPs as the subject.
  • DHL Supply Chain: Global contract logistics leader and the source of CEO Patrick Kelleher's prior experience; directly comparable multi-client 3PL model with global scope that competes for the same enterprise RFPs.
  • Kuehne+Nagel: Switzerland-based global logistics group with substantial contract-logistics footprint in Europe and North America; competing for the same enterprise 3PL mandates in automotive, consumer and industrial verticals.
  • UPS Supply Chain Solutions: Contract logistics arm of UPS offering warehousing, fulfillment and supply chain services to global enterprises; matches the subject's multi-client fulfillment model and brand-aligned service portfolio.
  • Maersk Logistics & Services: Ocean-carrier-integrated end-to-end logistics provider expanding its North American warehouse and fulfillment footprint; competes for enterprise 3PL contracts and increasingly for e-commerce fulfillment mandates.

Emerging players

  • ShipBob: Tech-enabled fulfillment network targeting digitally native and growth-stage brands; competes for the same mid-market customers and uses a comparable pay-as-you-grow pricing structure.

Direct peers

  • Radial: E-commerce-focused fulfillment and omnichannel commerce provider; the most direct competitor for the same brand and enterprise client base seeking flexible multi-channel fulfillment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

PFS social profiles

Digital presence

PFS financial estimates

Financial estimate

Revenue estimate

Valuation estimate

PFS leadership team

Management profile

Number of profiles

Profiles7 records

PFS subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

PFS funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

PFS M&A and investment

M&A and investment

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PFS

What does PFS do?

PFS is an e-commerce services company that offers e-commerce operations services for brands and retailers. The company delivers outsourced commerce operations including order fulfillment, customer care, and related commerce support functions across multiple geographies through subsidiaries such as PFSweb and Supplies Distributors.

Is PFS a public or private company?

PFS is a public company. It is classified as corporate owned and is currently operating.

When was PFS founded?

PFS was founded in 2020. It employs 1,001 to 5,000 people.

Where is PFS based?

PFS is headquartered in Allen, United States, in the North America region.

How does PFS make money?

One revenue line is on record: contract Logistics and Fulfillment Services.

Who are PFS's main competitors?

Broad incumbents on record are RXO, CEVA Logistics, XPO Logistics, DSV, DHL Supply Chain, Kuehne+Nagel, UPS Supply Chain Solutions and Maersk Logistics & Services. ShipBob is listed as an emerging player. Radial is listed as a direct peer.

Does PFS have an API?

No public API is recorded for PFS.

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Live signals
PfscommerceCross-Border eCommercePFS promotes its cross-border eCommerce fulfillment services, highlighting a multi-node distribution network in North America and Western Europe designed to facilitate international expansion for brands. The company cites a case study with Wimbledon, noting that 46% of orders were international and shipments reached 77 countries within two months of launch.Pulse 2.0Why GXO Is Buying PFSweb For $181 MillionGXO Logistics agreed to acquire PFSweb for $7.50 per share, an equity value of about $181 million. The deal is expected to close in Q4 2023, adding PFSweb's fulfillment services and client relationships to GXO's portfolio.PR NewswireShareholder Alert: Ademi LLP investigates whether PFSweb, Inc. has obtained a Fair Price in its transaction with GXOMilwaukee-based Ademi LLP announced on September 14, 2023 that it is investigating PFSweb, Inc. for possible breaches of fiduciary duty and other legal violations in its transaction with GXO. PFSweb stockholders are expected to receive $7.50 per share in cash, an equity value of about $181 million and enterprise value of $142 million including $39 million in cash. The firm alleges the deal unreasonably limits competing bids and that insiders receive substantial change-of-control benefits.BenzingaNasdaq Surges 100 Points; First Wave BioPharma Shares Spike Higher - Clearmind Medicine (NASDAQ:CMND)U.S. equities closed higher on Thursday, with the Nasdaq Composite gaining over 100 points and the S&P 500 rising 0.77%, supported by positive retail sales data. First Wave BioPharma shares surged 23% following a license agreement for capeserod from Sanofi, while PFSweb jumped 48% after GXO Logistics announced its acquisition of the company.GlobeNewswirePFSweb, Inc. to be Acquired by GXO Logistics, Inc.GXO Logistics agreed to acquire PFSweb for $7.50 per share, a 58% premium to PFSweb's 20-day VWAP, for an equity value of about $181 million. The tender offer is expected to close in the fourth quarter of 2023, with PFSweb becoming a GXO division.GlobeNewswirePFSweb, Inc. to be Acquired by GXO Logistics, Inc.GXO Logistics agreed to acquire PFSweb for $7.50 per share, a 58% premium to PFSweb's 20-day VWAP, for an equity value of about $181 million. The transaction is expected to close in the fourth quarter of 2023, with PFSweb becoming a GXO division.GxoGXO to acquire PFSwebGXO Logistics has entered into a definitive agreement to acquire PFSweb, a U.S.-based eCommerce order fulfillment platform, for $7.50 per share in cash, representing an equity value of approximately $181 million. The transaction is expected to close in the fourth quarter of 2023 and aims to expand GXO’s presence in North America while adding key service capabilities in high-growth verticals such as health & beauty and luxury goods.GlobeNewswireKosas Cosmetics Selects PFS for Fulfillment OperationsPFS launched a global order fulfillment solution for Kosas Cosmetics from the United States, covering DTC and B2B channels. The program went live from PFS' Memphis campus in March 2023, and PFS also provides transportation management services for Kosas' freight.GlobeNewswirePFS Continues Expansion in the United KingdomPFS signed a lease for a new 70,000-square-foot fulfillment center in Fareham, England, 10 miles from its Southampton facility. The first client is scheduled to go live in Q2 2023, supporting existing clients and new ones, particularly health and beauty brands.GlobeNewswirePFS Reports Record Order Fulfillment Volume for Third Year in a RowPFS reported record order fulfillment volumes for 2022, fulfilling over 30 million orders and shipping nearly 132 million units, a 21% increase from 2021. The company fulfilled over $3.2 billion in gross merchandise value and set new quarterly and holiday-week records. It expects 2023 revenue growth of 5-10% SFE.