Mount Auburn Hospital

What Mount Auburn Hospital does

Mount Auburn Hospital is a non-profit community hospital founded in 1889 in Cambridge, Massachusetts, and one of three original teaching hospitals of Harvard Medical School. The hospital operates as a member of the Beth Israel Lahey Health (BILH) network, which provides integrated care coordination, shared physician networks, and system-wide digital infrastructure including the MyBILH Chart patient portal and the BILH text messaging platform for patient communications. John Cenepa serves as Chairman of the Board of Trustees.

The hospital delivers a full portfolio of clinical services across nine major service lines: cancer care, heart and vascular, orthopedics, pregnancy and birth, digestive care, surgery, primary care, emergency care (24 hours), and specialty care. Care is delivered at the main 330 Mount Auburn Street campus, a 24-hour emergency department, and seven outpatient and university-affiliated locations across Cambridge, Arlington, and Waltham, including embedded Harvard University Health Services and MIT Medical Department sites. Digital touchpoints include the MyBILH Chart portal for medical records, scheduling, and bill pay, and an interactive online cost calculator providing price transparency for 300 shoppable services as required by CMS. The hospital holds Joint Commission accreditation, a Leapfrog Group 'A' safety grade (2026), and U.S. News Best Hospital for Maternity Care recognition (2026).

Revenue is generated primarily through patient care services reimbursed by commercial payers, Medicare, MassHealth, and direct patient cost-sharing, with supplemental financial assistance programs including the Health Safety Net. The hospital markets through its website, Instagram, classes and events, and a dedicated physician referral phone line. Revenue figures are not publicly disclosed.

Name

Mount Auburn Hospital

Legal name

Mount Auburn Hospital

Website

https://mountauburnhospital.org

Company type

Private

Founded year

1889

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industry

Campus/School-Based Urgent Care & Student Health Centers (HLAFADAI)

Keywords

• Acute care hospital
• Emergency medical services
• Primary care services
• Specialty healthcare
• Maternity and birthing care

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Mount Auburn Hospital generates revenue through providing direct patient healthcare services including emergency care, primary care, specialty care, surgery, maternity services, and diagnostic services. Revenue is collected through insurance reimbursements from commercial payers, Medicare, MassHealth, and direct patient payments including copayments, coinsurance, and deductibles.
2. Financial Assistance Programs: The hospital provides financial assistance through MassHealth, Children's Medical Security Plan, Connector Care Plans, Premium Tax Credits, and Health Safety Net (HSN/Free Care) programs for qualifying patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Mount Auburn Hospital is a Harvard Medical School-affiliated community teaching hospital that delivers comprehensive inpatient, outpatient, and emergency healthcare services. Its core offerings span primary care, specialty care (cancer, heart and vascular, orthopedics, digestive care, neurology, pulmonary), surgery, maternity and birth services, and 24-hour emergency care. As a member of the Beth Israel Lahey Health (BILH) system, the hospital also provides digital patient engagement tools (MyBILH Chart patient portal, text-based communications), price transparency tools, and financial assistance programs.

Product overview

Mount Auburn Hospital is a Harvard-affiliated teaching hospital offering comprehensive healthcare services across multiple specialties. The hospital provides a unified portfolio of clinical services including Cancer Care, Heart & Vascular, Orthopedics, Pregnancy & Birth, Digestive Care, Surgery, Primary Care, Emergency Care, and Specialty Care. As part of the Beth Israel Lahey Health (BILH) network, the hospital also supports patients through digital tools such as the MyBILH Chart patient portal, price transparency calculators, and financial assistance programs. The institution combines direct patient care with academic medical education and research programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Cancer Care World-class cancer diagnosis and treatment delivered in a personalized, compassionate manner for patients with cancer.
• Heart & Vascular Full range of preventative, diagnostic, and surgical care for heart and vascular conditions.
• Orthopedics Expert orthopedic care for conditions affecting the knee, shoulder, hip, hand, wrist, and other areas.
• Pregnancy & Birth Comprehensive services for the duration of pregnancy, delivery, and postpartum care.
• Digestive Care Leading-edge treatments and personalized digestive health care provided by trusted gastroenterology specialists.
• Surgery Expert surgical services by experienced Board Certified surgeons in a comfortable environment close to home.
• Primary Care Go-to partner for everyday care including regular check-ups, physicals, immunizations, and screenings for preventative care.
• Emergency Care Treatment for life-threatening conditions including abdominal pain, difficulty breathing, chest pains, and signs of heart attack or stroke. Available 24 hours.
• Specialty Care Extensive network of specialists for personalized care including cancer care, cardiology, gastroenterology, maternity, neurology, orthopedics, and pulmonary services.
• Financial Assistance Program Emergency and medically necessary care at low or no cost for qualifying patients, including assistance with MassHealth, Connector Care Plans, and Health Safety Net (HSN/Free Care).
• Price Transparency Tools Interactive online treatment cost calculator providing estimates of out-of-pocket costs for common exams, tests, and procedures, including 300 shoppable services as required by CMS.
• Patient Portal (MyBILH Chart) Online portal for patients to access medical records, schedule appointments, pay bills, and communicate with healthcare providers within the Beth Israel Lahey Health system.

Quantifiable outcome

• Leapfrog Group 'A' Hospital Safety Grade achieved
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Beth Israel Lahey Health (BILH)coreStrategic or Co-development PartnerMount Auburn Hospital is a member of the Beth Israel Lahey Health network, a major healthcare system in Massachusetts. This affiliation provides access to integrated care coordination, shared resources, coordinated physician networks, and broader specialty services across the BILH hospital network including Beth Israel Deaconess Medical Center, Lahey Hospital & Medical Center, and other affiliated hospitals.
• Harvard Medical SchoolcoreStrategic or Co-development PartnerMount Auburn Hospital is one of three original teaching hospitals of Harvard Medical School. Medical students and residents train at the hospital, and Harvard-affiliated physicians provide care, ensuring academic-level medical expertise in a community hospital setting.
• Mothers' Milk BankminorStrategic or Co-development PartnerMount Auburn Hospital has partnered with Mothers' Milk Bank to provide donor milk to patients, expanding newborn care options for mothers who may have difficulty breastfeeding.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Beth Israel Deaconess Medical Center: Flagship academic medical center of the BILH system in Boston, providing tertiary and quaternary care. Directly comparable as a Harvard Medical School teaching hospital within the same parent system, competing for specialty referrals in the Cambridge/Boston market.
• Lahey Hospital & Medical Center: Another flagship BILH member hospital in Burlington, MA, providing comprehensive academic-level specialty care. A direct peer within the BILH network offering overlapping service lines including cancer, heart & vascular, and orthopedics.
• Cambridge Health Alliance: Community-based safety net health system serving Cambridge and surrounding communities. A direct local competitor for primary care, emergency, and behavioral health services in the same geographic catchment.
• Newton-Wellesley Hospital: Mass General Brigham-affiliated community hospital in Newton, MA. Closely comparable community teaching hospital with overlapping service lines and competing for suburban patient flow west of Boston.
• Winchester Hospital: BILH-affiliated community hospital in Winchester, MA, providing similar primary, specialty, and emergency care. A direct peer within the same parent system, competing for patients in adjacent northwest suburban communities.
• St. Elizabeth's Medical Center: Steward Health Care-affiliated hospital in Brighton, MA. A direct community teaching hospital peer providing similar primary, specialty, and emergency care services to nearby suburban populations.

Broad incumbents

• Massachusetts General Hospital: One of the most prestigious Harvard-affiliated academic medical centers in Boston, part of Mass General Brigham. A broader incumbent offering significantly more specialty depth and research capacity, competing for tertiary referrals in the same Cambridge/Boston market.
• Brigham and Women's Hospital: Major Harvard-affiliated academic medical center within Mass General Brigham. Competes with Mount Auburn for specialty referrals and physician talent in the same metro market, with deeper research and subspecialty capabilities.
• Boston Medical Center: Major Boston academic medical center and safety net hospital affiliated with Boston University. A broader incumbent serving a different patient population but competing for tertiary referrals and academic physician talent.
• Tufts Medical Center: Academic medical center in downtown Boston affiliated with Tufts University. A broader incumbent offering comparable specialty services and competing for complex cases in the Boston metropolitan area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/mountauburnhospital
• Xx.com/mountauburnhosp
• Facebookfacebook.com/mountauburnhospital
• LinkedInlinkedin.com/company/mount-auburn-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mount Auburn Hospital