Globetrotter Corporate Travel

What Globetrotter Corporate Travel does

Globetrotter Corporate Travel is a Perth-headquartered, Australian-owned travel management company operating since 1979 (founded as a boutique travel agency in Western Australia). The company organizes its operations around three specialist brands: Globetrotter Corporate (B2B travel management including policy compliance, cost optimization, risk management, and reporting), Globetrotter Lifestyle (consumer leisure travel with Virtuoso luxury network access), and The Incentive Lab (group, incentive, and event travel). Its client base spans Australian businesses of varying sizes (with notable exposure to WA resource-sector accounts referenced by senior staff), individual leisure travellers, and corporate event buyers.

The underlying technology stack combines third-party platforms with proprietary reporting layers. Bookings flow through the Galileo Global Distribution System, while the online booking and expense workflow is delivered via Serko Zeno (Australasia's leading TMC booking/expense tool, with mobile receipt capture and OCR) and Concur (as a TMC Preferred Partner for spend management). The firm operates its own reporting layer, Globetrotter Insight, for real-time travel spend analytics, supplemented by Crystal Reports-based custom BI for corporate clients. The company holds ATAS (ATIA), IATA, and Virtuoso accreditations and is a member of the CT Partners buying group and One Global Travel community, which extend its negotiating leverage and global reach.

Globetrotter earns revenue across four streams: corporate travel management fees (consulting, account management, policy compliance), leisure transaction fees (per-booking service charges plus supplier commissions on flights, cruises, tours, packages), an affiliate distribution arrangement with nib Travel Services (commission on travel insurance products), and professional services fees for incentive and events management via The Incentive Lab. The go-to-market is sales-led and relationship-driven, with dedicated account managers, 24/7 emergency support, and a stated 98% client retention rate. Pricing is quote-based and not publicly disclosed, reflecting the bespoke nature of corporate travel programs.

Name

Globetrotter Corporate Travel

Legal name

THE GLOBE TROTTER UNIT TRUST, ABN 14 696 004 042

Website

https://globetrotter.com.au

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

51–100 employees

Short description

Globetrotter Corporate Travel is an Australian, Perth-headquartered travel management company founded in 1979, serving corporate clients, leisure travellers, and corporate event buyers via three specialist brands (Globetrotter Corporate, Lifestyle, and The Incentive Lab), backed by Galileo GDS, Serko, Concur, and Virtuoso partnerships.

Ownership category

akta.pro rank

Product category

Corporate Travel Management Services

NAICS

Travel Agencies (561510), Travel Arrangement and Reservation Services (5615)

SIC

Transportation Services (4700)

akta.pro primary industry

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

akta.pro secondary industries

Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Luxury Travel Agencies (THAKAFAA), Business Travel & Executive Itinerary Management (HSACAKAJ), Executive, Finance & Stakeholder Reporting Packs (THACAOAK)

Keywords

• Corporate travel management
• Business travel services
• Leisure travel booking
• Incentive travel programs
• Travel expense management

Headquarters

HQ city

Nedlands

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Corporate Travel Management Services: Fees charged for managing corporate travel programs including booking services, account management, and travel policy compliance management. The company provides dedicated consultants, real-time reporting, and strategic cost optimization services to business clients.
2. Leisure Travel Bookings: Service fees charged per person per booking for lifestyle travel arrangements including flights, cruises, tours, holiday packages, and travel insurance. Commission earned from suppliers on bookings.
3. nib Insurance Distribution: THE GLOBE TROTTER UNIT TRUST operates as a distributor of nib Travel Services (Australia) Pty Ltd and receives commission for nib products purchased. Acts as agent for nib and provides advice about nib products.
4. Incentive and Events Management: Fees for organizing incentive travel programs, conferences, events management, employee rewards programs, and promotional events through The Incentive Lab division.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Globetrotter Corporate Travel is an Australian-owned travel management company that books, manages and optimises business, leisure and group/incentive travel for its clients. It delivers corporate travel management (booking, policy compliance, cost optimisation, risk management, reporting via Globetrotter Insight and Serko Zeno), personalised leisure travel (flights, cruises, tours, holiday packages, VIP benefits through Virtuoso), and incentive and corporate events (group travel, conferences, employee rewards) under three brands: Globetrotter Corporate, Globetrotter Lifestyle, and The Incentive Lab. Services are delivered through dedicated account managers, 24/7 emergency support, and global partner networks (CT Partners, One Global Travel, Concur, Galileo GDS).

Product overview

Globetrotter Corporate Travel operates as a unified platform comprising three core brands: Globetrotter Corporate (Corporate Travel Management), Globetrotter Lifestyle, and The Incentive Lab. The company offers a complete suite of travel solutions through these specialized divisions—Globetrotter Corporate handles strategic business travel with solutions for cost optimization, policy compliance, risk management, and technology/booking (via Serko Zeno); Globetrotter Lifestyle curates leisure experiences including cruises, flights, tours, and VIP benefits; and The Incentive Lab delivers incentive travel programs, events management, and employee rewards. The platform is underpinned by technology partners including Serko Zeno for booking/expense management, Concur for spend management, and Galileo GDS for travel data processing, supported by real-time reporting through Globetrotter Insight.

Differentiator

Problem solved

Functional benefit

Brands

• Globetrotter Corporate: Strategic business travel solutions backed by global buying power and personalised account management.
• Globetrotter Lifestyle
• The Incentive Lab

Products and services

• Globetrotter Corporate (Corporate Travel Management) Strategic business travel solutions for Australian companies, providing booking, dedicated account management, policy and compliance management, risk management, technology/booking integrations (Serko Zeno, Concur), and data and analytics through Globetrotter Insight. Services include Travel Solutions, Strategic Cost Optimisation, Travel Policy and Compliance, Risk Management, Technology and Booking Solutions, and Data and Analytics.
• Globetrotter Lifestyle Tailored leisure travel service for individual travellers seeking personalised experiences, including flights, cruises, tours and activities, holiday packages, gift vouchers, health/insurance products and VIP benefits. Leverages Globetrotter's Virtuoso membership to provide exclusive amenities such as room upgrades, daily breakfast, resort/dining/shipboard credits, early check-in and late check-out at top hotels, resorts and cruises.
• The Incentive Lab Expertly curated group travel and corporate incentive/event programmes for organisations seeking to engage and reward teams. Services include incentive travel, immersive study tours, conferences and events management, employee rewards programmes, promotions and product launches, and creative branding, design and production solutions. Delivered from the Melbourne office.

Quantifiable outcome

• 98% client retention rate demonstrating exceptional customer satisfaction and loyalty
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• VirtuosocoreStrategic or Co-development PartnerGlobetrotter is a Virtuoso member, an invitation-only global network of the world's best luxury travel agencies, advisors, destinations, and premium travel brands. This membership provides clients with exclusive access to preferred rates, room upgrades, daily complimentary breakfast, resort/dining/shipboard credits, early check-in/late check-out, and exclusive amenities at the world's finest hotels, resorts, cruises, and tour operators.
• CT PartnerscoreStrategic or Co-development PartnerAs a member of CT Partners, Globetrotter is part of one of Australia's most influential independently owned travel buying networks. The group includes over 30 of the country's largest independent corporate travel management companies and premium leisure agencies. This provides greater buying power and shared industry insights from like-minded travel experts.
• One Global Travel CommunitycoreStrategic or Co-development PartnerGlobetrotter is a proud member of the One Global Travel community, a true global partnership delivering sustainable benefits to both clients and service providers across local markets worldwide. Provides global reach with personalized service backed by local expertise.
• Galileo (Global Distribution System)coreTechnology or IntegrationGlobetrotter processes travel data through Galileo, their Global Distribution System. Galileo is a hosted system with operations in Denver, CO, USA. The US has a safe-harbor/privacy shield provision compliant with GDPR principles, allowing cross-border services and data transfer.
• SerkocoreTechnology or IntegrationSerko is Australasia's leading Online Travel Booking and Expense Management solution provider with more than 3 million people across 25 countries accessing their technology. Serko Online brings together local and global airlines, hotel providers, hire cars and taxi companies, offering a policy-managed door-to-door booking experience. Also provides Serko Expense and Serko Mobile for integrated travel and expense management.
• ConcurcoreTechnology or IntegrationConcur is the global leader in travel and expense management. Globetrotter is a Concur TMC Preferred Partner. Concur provides a completely connected spend management solution encompassing travel, expense, invoice, compliance and risk. Globetrotter has the people, technology and expertise to help clients get the most from Concur.
• nib Travel Services (Australia) Pty LtdminorChannel Partner/ Reseller/ DistributorTHE GLOBE TROTTER UNIT TRUST, ABN 14 696 004 042 is a distributor of nib Travel Services (Australia) Pty Ltd and receives commission for nib products purchased. THE GLOBE TROTTER UNIT TRUST acts as an agent for nib and not as the customer's agent, providing advice about nib products. Insurance is underwritten by Pacific International Insurance Pty Ltd.
• ATIA (Australian Travel Industry Association)coreStrategic or Co-development PartnerGlobetrotter is a proud member of the Australian Travel Industry Association (ATIA) and the ATIA Travel Agents Accreditation Scheme (ATAS). This means Globetrotter has met strict financial and customer service criteria, providing clients confidence in planning and booking travel.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Corporate Travel Management (CTM): ASX-listed Australian TMC providing corporate travel management, conference and events, and leisure travel. Direct competitor in the Australian mid-market and enterprise TMC space, and a fellow CT Partners member, making it the closest comparable for Globetrotter Corporate.

Broad incumbents

• FCM Travel: Global corporate travel management division of Flight Centre, headquartered in Australia. Competes with Globetrotter Corporate across mid-market and enterprise accounts with a much larger global footprint and technology stack.
• Flight Centre Travel Group: ASX-listed Australian-headquartered global travel retailer with corporate, leisure and wholesale divisions. Overlaps with Globetrotter's lifestyle, corporate and incentive offerings, though at a vastly larger scale.
• CWT (Carlson Wagonlit Travel): Global corporate travel management company. The CEO of Globetrotter previously held State/Regional Manager roles at CWT, indicating direct head-to-head competition for Australian corporate travel programs.
• American Express Global Business Travel (Amex GBT): Global corporate travel and expense management company. Competes with Globetrotter Corporate in enterprise and mid-market TMC RFPs, especially for clients already using Amex GBT's ecosystem.
• BCD Travel: Global corporate travel management company with strong presence across Asia-Pacific. Competes with Globetrotter for mid-market and enterprise corporate accounts in the region.
• HRG (an Amex GBT company): Global corporate travel management brand within Amex GBT. Direct competitor for mid-to-large corporate travel programs, particularly multinationals with Australian operations.

Regional players

• Webjet: ASX-listed Australian online travel agency with both consumer OTA and corporate (Webjet B2B / WebBeds) operations. Comparable to Globetrotter Lifestyle's consumer-facing bookings and to the technology layer underpinning its corporate platform.

Others

• Serko: NZX-listed Australasian online travel booking and expense management technology provider. Globetrotter integrates Serko Zeno for corporate bookings, making Serko both a key technology partner and an adjacent comparable in corporate travel technology.
• Concur (SAP Concur): Global leader in travel, expense and invoice management software. Globetrotter is a Concur TMC Preferred Partner; Concur is the strategic platform competitor for self-service corporate booking that TMCs like Globetrotter must integrate with or compete against.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC7pNlAp3Q-f4et1Mnvmn8fQ
• Facebookfacebook.com/globetrottercorporate
• LinkedInlinkedin.com/company/globetrotter-corporate-travel
• Instagraminstagram.com/globetrottertravel.corporate
• Xx.com/globetrotterCT

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Globetrotter Corporate Travel