Siloam Health

What Siloam Health does

Siloam Health is a 501(c)(3) nonprofit organization founded in 1988 and headquartered in Nashville, Tennessee, that delivers whole-person healthcare services to uninsured and underserved populations, with a focus on immigrants and refugees from more than 80 countries who collectively speak over 50 languages. The organization operates two clinic locations — Siloam Health Melrose, a primary care clinic at 820 Gale Lane serving as headquarters and accepting new patients by appointment, and Siloam Health Antioch, a same-day acute care walk-in clinic at 2717 Murfreesboro Pike. Core service lines are Medical Care (preventive and wellness visits, chronic illness management, women's and men's health, routine labs, and specialty referrals), Community Health (outreach to immigrant communities beyond clinic walls), and Student Education (clinical training partnerships with Belmont University, Vanderbilt University, and Meharry Medical College).

Siloam's revenue model is a hybrid of charitable contributions and patient fees. The organization does not bill health insurance plans; instead, it is funded by individual donors, foundations (BlueCross BlueShield of Tennessee Community Trust, The Community Foundation of Middle Tennessee), corporate partners (United Way of Greater Nashville, Capital One, Bass Berry & Sims), and a network of 45+ church partners that provide volunteers, funding, and referral pathways. Patients contribute on a sliding fee scale determined by proof of household income: a first adult visit costs $40 (covering provider, social worker, and basic labs), Antioch acute care visits cost $50, and subsequent visits are billed monthly on the income-based scale. Go-to-market is community-led, driven through church partnerships, corporate engagement, university collaborations, and a speaker-request program rather than conventional healthcare marketing. Operationally, Siloam holds NAFC Standards Gold certification (2024), ECFA membership in good standing, GuideStar Platinum Transparency status, and a Charity Navigator rating, and is led by President & CEO Katie Richards with a C-suite comprising a Chief Development Officer and Chief Operations Officer.

Name

Siloam Health

Legal name

Siloam Health

Website

https://siloamhealth.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Siloam Health is a Nashville-based 501(c)(3) nonprofit operating two clinics that deliver whole-person primary and acute care to uninsured immigrants and refugees from 80+ countries on a sliding fee scale, funded by donations from churches, foundations, corporations, and individuals.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Community health services
• Primary care clinic
• Nonprofit healthcare
• Immigrant health services
• Charitable medical care

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Donor Contributions: Siloam Health is a nonprofit organization funded primarily through generous donations from individual donors, foundations, and church partners. The organization does not bill health insurance plans.
2. Patient Contributions: Patients contribute financially on a sliding fee scale based on household income. Siloam is not a free clinic; patients are asked to contribute as partners in the healing process.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Siloam Health operates two physical clinic locations in Nashville, Tennessee that deliver whole-person primary medical care to uninsured and underserved residents, particularly immigrants and refugees from 80+ countries. Services include preventive care, chronic illness management, women's and men's health, routine labs, behavioral health, medication assistance, and social work support, supplemented by community outreach and student education programs. Care is provided on a sliding fee scale based on household income and is supported by charitable donations rather than health insurance billing.

Product overview

Siloam Health is a healthcare organization operating two clinic locations (Melrose and Antioch) in Nashville, Tennessee, providing whole-person care to uninsured and underserved populations. The organization offers three core services: Medical Care (primary care with preventative, chronic illness, and specialty services), Community Health (immigrant outreach), and Student Education (training healthcare students). Patients come from over 80 countries and speak 50+ languages. Services are provided on a sliding fee scale subsidized by community donations. The organization is not a free clinic and does not bill health insurance plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Care Whole-person primary care services serving Nashville's uninsured and underserved populations from 80+ countries and 50+ languages. Includes preventative and wellness visits, chronic illness management, women's and men's health, routine labs, and specialty referrals.
• Community Health Community outreach programs that expand care beyond clinic walls, empowering immigrants from around the world who call Nashville home.
• Student Education Education initiatives that train students across various specialties in culturally-sensitive, whole-person care, partnering with universities including Belmont, Vanderbilt, Meharry Medical College, and others.
• Siloam Health Melrose Primary Care Clinic Primary care clinic located at 820 Gale Lane, Nashville, TN 37204 serving uninsured patients. Offers scheduled appointments with services including preventive care, chronic illness management, wellness visits, and specialty referrals on a sliding fee scale.
• Siloam Health Antioch Acute Care Clinic Acute care walk-in clinic at 2717 Murfreesboro Pike, Antioch, TN 37013 providing same-day appointments for minor illnesses and injuries on a first-come, first-served basis for uninsured patients age 2 and up.

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• National Association of Free and Charitable ClinicscoreStrategic or Co-development PartnerNAFC membership provides accreditation, resources, and best practices for free clinic operations. Siloam holds NAFC Gold Standards certification.
• Meharry Medical CollegecoreStrategic or Co-development PartnerUniversity partnership for training medical students in culturally-sensitive, whole-person care for diverse populations.
• Vanderbilt UniversitycoreStrategic or Co-development PartnerUniversity partnership for student education and training in healthcare for underserved populations.
• Belmont UniversitycoreStrategic or Co-development PartnerUniversity partnership providing student education and training opportunities in healthcare.
• Ascension HealthminorStrategic or Co-development PartnerService partner providing healthcare services and referrals for uninsured patients.
• Direct ReliefminorStrategic or Co-development PartnerMedical supplies and medications donations for clinic operations serving uninsured patients.
• Vanderbilt University Medical CenterminorStrategic or Co-development PartnerHealthcare partner providing specialty care referrals and collaboration for patient services.
• HCA Healthcare/TriStar HealthminorStrategic or Co-development PartnerHealthcare system partner supporting mission to serve underserved populations.
• Belmont ChurchcoreOthersFounding church partner supporting Siloam's mission through volunteers, funding, and community outreach.
• Brentwood Baptist ChurchcoreOthersChurch partner providing volunteers, financial support, and community connections for healthcare outreach.
• Bass, Berry & Sims PLCminorOthersCorporate partner supporting Siloam through professional services and awareness.
• Capital OneminorOthersCorporate partner supporting healthcare mission for underserved communities.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Neighborhood Health: Nashville-based nonprofit community health provider serving uninsured and underserved populations with primary care, behavioral health, and social services. Operates multiple clinic locations in Middle Tennessee with a sliding-fee model and serves a large immigrant and refugee patient base, making it the closest direct peer in both geography and mission.
• Church Health: Memphis-based faith-based nonprofit that provides whole-person healthcare to uninsured working poor and their families. Closely comparable to Siloam in its integration of medical, behavioral, and social services within a faith-driven mission and sliding-fee/reliance on donations model.
• Christ Community Health Services: Federally qualified health center network headquartered in Memphis, TN serving uninsured and underinsured populations across multiple clinic sites. Comparable in mission, Tennessee footprint, primary care focus, and sliding-fee patient model targeting underserved communities.
• Mercy Community Healthcare: Franklin, TN-based nonprofit healthcare organization providing primary medical, dental, and behavioral health care on a sliding-fee scale to uninsured and underinsured residents. Direct peer in the Tennessee market with similar faith-rooted, whole-person, community-clinic model.
• CrossOver Healthcare Ministry: Richmond, VA-based nonprofit faith-driven clinic providing free medical, dental, vision, and mental health care to uninsured patients. Highly comparable in its faith-based mission, volunteer-supported model, and comprehensive primary care services to uninsured populations.
• Good Samaritan Health Center: Atlanta-based nonprofit charitable clinic providing affordable medical, dental, and behavioral health services to uninsured and underinsured residents on a sliding-fee scale. Comparable faith-rooted safety-net clinic model serving a diverse urban immigrant population.

Broad incumbents

• HealthNet: Indianapolis-based nonprofit community health center network (FQHC) providing primary care, behavioral health, and social services to underserved populations. A larger, more institutionalized safety-net operator that overlaps with Siloam's mission but at greater scale and with federal funding.

Regional players

• Matthew 25 AIDS Services: Nashville-based faith-driven nonprofit providing free medical care, medications, and support services to people living with HIV/AIDS. Comparable in faith-based mission and Nashville location, though its clinical focus is narrower (specialty infectious disease rather than general primary care).

Others

• National Association of Free and Charitable Clinics (NAFC): National nonprofit membership organization that supports and accredits free and charitable clinics across the U.S. Siloam is a NAFC Gold-certified member; the association itself is a peer ecosystem enabler representing the broader peer set of safety-net clinics that share Siloam's operating standards.
• Volunteers in Medicine (national network): National network of 90+ free clinics built on a volunteer-medical-staff model serving uninsured patients across the U.S. Comparable in its volunteer-staffed, donation-funded, safety-net clinic model, and provides a network of analogous peers to Siloam.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Siloam Health