Neighborhood Health

What Neighborhood Health does

Neighborhood Health is a private nonprofit Federally Qualified Health Center (FQHC) that operates a network of 12 clinic locations across the greater Nashville region, including sites in Wilson County (Lebanon) and Sumner County (Gallatin/Salvus Center). Founded in 1976 as United Neighborhood Health Services through two volunteer-operated clinics in Cayce Homes and south Nashville, the organization serves approximately 30,000+ patients annually and delivers 94,000+ encounters per year. Its patient base is concentrated among uninsured and underinsured individuals, families with children, homeless patients (with a dedicated walk-in site near Room in the Inn), LGBTQ patients, seniors on Medicare, and reproductive health patients. The organization is led by CEO Brian Haile (with Mary Bufwack, PhD serving as CEO Emeritus) and is governed by a board where at least 51% of members must be patients of the health center.

The service line is built around three integrated pillars — medical primary care, behavioral health (including a Medication Assisted Treatment program for opioid use disorder), and dental health — supplemented by telehealth/virtual consultations, women's health and family planning (including free long-acting contraception), LGBTQ-inclusive care, homeless services, diabetes and hypertension management, and pediatric programs such as the Cavity Crusaders kids dental clinics. Technology infrastructure relies entirely on third-party platforms: NextGen PXP Portal for the patient portal and electronic health records, Doximity for secure video visits, Phreesia for payment processing, and Constant Contact for email communications. All centers are continuously accredited by The Joint Commission (since 2000), hold Joint Commission PCMH certification (most recently re-certified November 2024), and have NCQA PCMH recognition (earned August 2018).

Revenue is generated through three streams: (i) patient service revenue from insurance billing — all TennCare plans, Medicare and Medicare Advantage, and most commercial plans — plus out-of-pocket payments from uninsured patients on the sliding fee scale; (ii) federal Title X and HRSA grants supporting reproductive and community health services; and (iii) charitable donations and fundraising, principally an annual "Nurturing Hope & Health as One" breakfast event drawing sponsorships from Pinnacle Financial Partners, HCA Healthcare/TrisStar Health, and Mental Health Cooperative. FQHC status confers structural cost advantages including FTCA malpractice liability coverage (deemed organization status since 1995), 340B drug pricing, and prospective payment system reimbursement. Services are accessible via walk-in, phone scheduling, online booking, and telehealth.

Name

Neighborhood Health

Legal name

Neighborhood Health

Website

https://neighborhoodhealthtn.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

Neighborhood Health is a Nashville-based Federally Qualified Health Center operating 12 clinics that deliver integrated medical, dental, and behavioral health services to over 30,000 uninsured, underinsured, Medicaid, and Medicare patients annually across greater Nashville.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Community health services
• Primary care clinics
• Behavioral health services
• Dental health services
• Federally qualified health center

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Service Revenue: Revenue from patient services billed to insurance providers including TennCare, Medicare, and commercial insurance plans, as well as out-of-pocket payments from uninsured patients using sliding fee scale
2. Federal Title X Funding: Federal grants for reproductive health services, approximately $286 million annually distributed to clinics nationwide; Neighborhood Health in Nashville is a recipient dependent on this funding for reproductive health services
3. Donations and Fundraising: Charitable contributions and sponsorship revenue from annual fundraising breakfast events supporting operations and community programs

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Neighborhood Health is a Federally Qualified Health Center (FQHC) that delivers integrated medical, dental, and behavioral health services through 12 clinic locations in the Greater Nashville region, including Wilson and Sumner Counties. Services are offered on a sliding fee scale based on household income, ensuring no patient is denied care due to inability to pay, with supplemental programs in telehealth, HIV/PrEP care, opioid addiction treatment, women's health, and homeless outreach.

Product overview

Neighborhood Health operates as a Federally Qualified Health Center (FQHC) providing integrated healthcare services through a network of 12 health centers in the Greater Nashville region. The organization offers a unified healthcare delivery model combining Medical Health Services (primary care, preventive care, women's health, senior care), Behavioral Health (mental health counseling and MAT program for opioid use disorder), and Dental Health services. Additional specialized offerings include LGBTQ Health Services, Homeless Health Services, and Telehealth/Virtual Consultations. The organization uses NextGen PXP Portal for patient access and Phreesia for payment processing. All services are supported by a sliding fee scale program ensuring affordability regardless of insurance status, with care available at 12 convenient locations including Saturday and evening hours at the Madison clinic.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Health Services Comprehensive primary care services including medical exams, lab tests, medication management, physicals, and preventive care for people of all ages across 12 locations.
• Behavioral Health Mental health and counseling services including Medication Assisted Treatment (MAT) program for opioid use disorder, integrated behavioral health consultations, and co-occurring disorder case management.
• Dental Health Dental care services available at Cleveland Park, Napier Place, Welshwood, and Lebanon locations offering emergency care, X-rays, cleanings, extractions, fillings, and partial dentures.
• Telehealth / Virtual Consultations Phone and video visit services enabling patients to consult with healthcare providers remotely using the Doximity secure platform, supporting follow-up visits, medication advice, and clinical consultations.
• Women's Health and Family Planning Women's health services including breast and cervical cancer screenings, prenatal care, pediatric care, and family planning with free long-acting reversible contraceptives (IUDs and implants).
• Sexual Health Services STI testing and treatment, PrEP (pre-exposure prophylaxis) for HIV prevention, and HIV support services including treatment, testing, and counseling.
• LGBTQ Health Services Inclusive healthcare services welcoming all individuals including LGBTQ patients, with PrEP and HIV support services tailored to unique community needs.
• Homeless Health Services Healthcare services for unhoused individuals at all 12 locations plus a dedicated Downtown clinic near Room in the Inn, offering addiction treatment, case management, transportation assistance, and dental services without appointments.
• Diabetes and Hypertension Management Virtual Disease Case Management Program providing free diabetes education, nurse care managers, virtual pharmacy consultations, and patient navigator support for medication cost assistance.

Quantifiable outcome

• Serving over 31,000 patients annually with more than 90,000 visits per year
• +2 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Belmont UniversitycoreStrategic or Co-development Partner · 30 September 2026Host venue for Neighborhood Health's Annual Fundraising Breakfast 'Nurturing Hope & Health as One' on September 30, 2026 at Maddox Grand Atrium, 1900 Belmont Blvd, Nashville. Provides community partnership for health events.
• Nashville Diaper ConnectioncoreStrategic or Co-development Partner · 30 September 2026Honoree at 2026 Annual Breakfast. The Nashville Diaper Connection is the sole Diaper Bank serving Middle Tennessee, supporting 7,000 infants and toddlers across 28 counties monthly. Partnership in community health initiatives.
• Nashville Rescue MissioncoreStrategic or Co-development PartnerCo-sponsor of Annual Breakfast. Provides hope for people who are hungry, hurting, and experiencing homelessness. Founded in 1954, serves over 800 men, women, and children daily. Partnership in homeless services outreach.
• Pinnacle Financial PartnersminorGTM or Marketing Partner$10,000 sponsor of Annual Fundraising Breakfast
• HCA Healthcare and TrisStar HealthminorGTM or Marketing Partner$10,000 sponsor of Annual Fundraising Breakfast
• Mental Health CooperativeminorGTM or Marketing Partner$2,500 sponsor of Annual Fundraising Breakfast
• Tennessee Department of HealthcoreStrategic or Co-development PartnerDr. John R. Dunn, Commissioner, serves as Keynote Speaker at Annual Breakfast. Department provides executive leadership for Tennessee's public health services.
• Milbank Memorial FundminorStrategic or Co-development PartnerDr. Morgan McDonald, MD FACP FAAP, leads state health policy programming at Milbank Memorial Fund. Previously held leadership positions at UNC and Vanderbilt University School of Medicine.
• Meharry Medical CollegeminorStrategic or Co-development PartnerMedical student placements accepted at Neighborhood Health. Students from Meharry can request institutional contact for placement.
• Planned Parenthood North Central StatesminorStrategic or Co-development PartnerMentioned alongside Neighborhood Health as clinic networks developing contingency plans due to potential Title X funding lapse. Both are recipients of federal reproductive health funding facing similar challenges.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Others

• HCA Healthcare:
• Planned Parenthood of Tennessee and North Mississippi: Reproductive health provider in Tennessee with shared Title X funding exposure; comparable in reproductive and sexual health service delivery but narrower scope than Neighborhood Health's integrated medical home.

Direct peers

• Cherokee Health Systems: Tennessee FQHC operating an integrated medical, dental, and behavioral health network across rural and urban East Tennessee; closest statewide FQHC peer with comparable scope and PCMH accreditation.
• Matthew Walker Comprehensive Health Center: FQHC in Nashville providing comprehensive medical, dental, and behavioral health services to underserved populations; directly comparable FQHC model, patient base, and Middle Tennessee geography.
• Christ Community Health Services: Federally qualified health center in Memphis and West Tennessee providing medical, dental, behavioral, and pharmacy services to underserved populations; comparable FQHC scale and service mix.
• Connectus Health (now part of Neighborhood Health legacy): Former Nashville-area FQHC serving diverse populations including immigrants and refugees with primary care and support services; overlapping Nashville FQHC ecosystem and patient demographics.
• Siloam Health: Nashville-based FQHC look-alike serving uninsured and immigrant/refugee populations with medical, behavioral, and case management services; comparable primary care + behavioral integration model in the same metro.
• Hope Clinic: Tennessee FQHC serving uninsured and underinsured patients with primary care, behavioral health, and chronic disease management; similar community-health-center delivery model in a Tennessee market.

Broad incumbents

• Ascension Saint Thomas Health: Large regional health system operating multiple hospitals and clinics across Middle Tennessee; overlaps with Neighborhood Health on primary care and behavioral health but as part of a much broader inpatient/ambulatory portfolio.
• Vanderbilt University Medical Center: Academic medical center and health system in Nashville with extensive primary care, behavioral, and specialty services; competes for the same metro patient pool as a broad incumbent rather than as a community health center.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/neighborhealth
• Facebookfacebook.com/NeighborhoodHealthTN
• Instagraminstagram.com/neighborhoodhealthtn
• LinkedInlinkedin.com/company/neighborhoodhealthtn

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neighborhood Health