What MQMR does

MQMR (Mortgage Quality Management and Research, LLC) is a U.S.-based, founder-led professional services firm founded in 2011 by Benjamin Madick and Michael Steer to help mortgage lenders and servicers manage regulatory and operational risk. The company delivers a vertically integrated suite that bundles deep mortgage domain expertise with audit, advisory, and managed-service offerings. Core service lines include Compliance Support, Internal Audit, Servicing QC (operated through its wholly-owned SQC sub-brand), Specialty Audits and Consulting (MERS, document custodian, subservicer, warehouse, Fair Lending, AML, and GSE application audits), and Social Media Compliance Monitoring delivered via an ActiveComply partnership.

The company's primary proprietary technology asset is HQ Vendor Management (HQVM), a platform that centralizes vendor documentation, automates workflow for risk assessments and due diligence, issues automated notifications for renewals, and applies attorney-vetted questionnaires across multiple tiers. It is delivered through three commercial modes: fully outsourced managed services, technology licensing for in-house programs, and consulting. AI and systems integrations are referenced as efficiency and quality enablers, and the firm operates a dedicated Systems and Automation function to execute on them.

Commercially, MQMR runs an enterprise field-sales motion targeting mortgage lenders, servicers, banks, and credit unions across the U.S. All engagements are governed by signed, custom-priced contracts with multi-year terms; no product is sold directly from the website. The firm is privately held, 100% remote across 13 states, and serves marquee clients including loanDepot, American Financial Network, Skyline Home Loans, Sterling National Bank, and Sierra Pacific Mortgage.

Name

MQMR

Legal name

Mortgage Quality Management and Research, LLC

Website

https://mqmresearch.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

MQMR is a U.S. mortgage industry services firm providing compliance support, internal audit, servicing QC, specialty audits, and a proprietary vendor management platform (HQVM) to lenders, servicers, banks, and credit unions under custom enterprise contracts.

Ownership category

akta.pro rank

Product category

Mortgage Compliance and Audit Services

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)

akta.pro secondary industry

Fraud Detection, Identity & KYC/AML for Mortgages (FSALALAH)

Keywords

• Mortgage compliance services
• Mortgage audit services
• Vendor risk management
• Servicing quality control
• Internal audit solutions

Headquarters

HQ city

Beaverton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel

Revenue model

1. Professional Services - Compliance Support: Ongoing compliance support including monthly compliance assistance, policy and procedure development, regulatory examination preparation, and CMS development. Provided through contract engagements.
2. Professional Services - Internal Audit: GSE and CFPB compliant risk assessments and ongoing internal audit support. Services include identifying credit, regulatory, operational, financial, and reputational risks, evaluating risk management effectiveness. Provided through custom engagement contracts.
3. Professional Services - Servicing QC: Comprehensive loan-level servicing QC audits and operational reviews of subservicers and internal servicing departments. Delivered through SQC (Subsequent QC), a sister company dedicated to servicing oversight.
4. Vendor Management Services: Fully outsourced vendor management including technology platform plus managed services. Also offers technology licensing for self-managed approaches, and consulting services. Covers vendor risk tiering, due diligence, risk assessments, performance reviews, contract reviews, and policy/procedures review.
5. Specialty Audits and Consulting: Operational reviews and audits including MERS audits, document custodian audits, subservicer audits, warehouse due diligence audits, compliance/CMS audits, Fair Lending audits, independent QC test audits, AML audits, and GSE application assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

MQMR (Mortgage Quality Management and Research) provides mortgage lenders and servicers with compliance support, internal audit, servicing QC, vendor management, and specialty audit and consulting services. The firm operates the proprietary HQ Vendor Management (HQVM) technology platform for vendor risk assessments and ongoing monitoring. Services are delivered remotely through customized multi-year contracts to clients across the U.S.

Product overview

MQMR (Mortgage Quality Management and Research) is a mortgage industry partner offering audit, risk, and compliance solutions. The company provides a suite of integrated services centered around five core offerings: Compliance Support, Internal Audit, Servicing QC, Specialty Audits and Consulting, and HQ Vendor Management (HQVM). The HQVM platform operates as a technology-enabled vendor management solution available through fully outsourced managed services, technology licensing, or consulting delivery models. An affiliated sub-brand, Subsequent QC (SQC), provides dedicated servicing quality control audit solutions. MQMR also delivers Social Media Compliance Monitoring as an add-on capability through an ActiveComply partnership. The company does not offer products directly from its website; all engagements are governed by customized contracts.

Differentiator

Problem solved

Functional benefit

Brands

• HQ Vendor Management (HQVM): Vendor management platform and division offering vendor risk assessment, due diligence, performance reviews, and ongoing monitoring services.

Products and services

• Compliance Support Ongoing mortgage compliance expertise and support to assist lenders of all sizes in developing, building, and maintaining a comprehensive compliance program to reduce compliance risk. Includes monthly compliance assistance, policy and procedure development, regulatory examination preparation, and CMS development.
• Internal Audit GSE and CFPB compliant risk assessments and ongoing internal audit support to lenders, identifying credit, regulatory, operational, financial, and reputational risks and evaluating the effectiveness of risk management, control activities, and governance processes.
• Servicing QC Comprehensive loan-level servicing QC audits and performing operational reviews of subservicers and internal servicing departments. Provided through Subsequent QC, LLC (SQC), a sister company dedicated to servicing and sub-servicing surveillance oversight, servicing audits, and servicing consulting.
• HQ Vendor Management (HQVM) Comprehensive vendor management platform and service offering fully outsourced technology plus managed services, technology licensing for self-managed approaches, and consulting. Includes vendor risk tiering, due diligence, risk assessments, performance reviews, contract reviews, policy/procedures review, and attorney-vetted questionnaires.
• Specialty Audits and Consulting Operational reviews and audits including MERS audits, document custodian audits, subservicer audits, warehouse due diligence audits, compliance/CMS audits, Fair Lending audits, independent QC test audits, AML audits, GSE application assistance, and counterparty/lender administration approval and ongoing monitoring.
• Social Media Compliance Monitoring Automated social media compliance monitoring solution delivered through ActiveComply partnership, enabling discovery and continuous monitoring of company and loan officer social media accounts, detection of unauthorized activity, online reputation protection, archival of content for regulatory record retention, and image analysis.
• Subsequent QC, LLC (SQC) Premier provider of Servicing Quality Control Audit solutions for mortgage lenders and servicers; sister company dedicated to servicing and sub-servicing surveillance oversight, servicing audits, and servicing consulting.

Quantifiable outcome

• Client grew from 5 states to 45 states and from 50 MLOs to 755 MLOs over 10 years of partnership
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Mortgage Collaborative (TMC)coreStrategic or Co-development PartnerMortgage Collaborative is shown as a partner on MQMR's About page. TMC is a mortgage industry collaborative organization. The partnership appears to be a strategic alliance supporting MQMR's position as a mortgage industry partner of choice for audit, risk, and compliance.
• ActiveComplycoreTechnology or IntegrationMQMR delivers social media compliance monitoring through a partnership with ActiveComply's technology platform. ActiveComply provides the underlying technology for social media monitoring and web archival services while MQMR provides the compliance expertise and client relationship management. The platform was created by mortgage bankers for mortgage bankers.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SitusAMC: SitusAMC is a large incumbent in residential and commercial real estate services including mortgage due diligence, securitization, valuation, and surveillance — overlapping with MQMR's warehouse due diligence, subservicer audits, and servicing QC, but operating at significantly larger scale across broader real estate.
• Wolters Kluwer Compliance Solutions: Wolters Kluwer provides regulatory compliance, risk management, and audit software for financial services including mortgage — comparable to MQMR's HQVM and compliance support, but as part of a much larger global compliance software portfolio.
• ServiceLink (Black Knight/LKQ): ServiceLink provides mortgage and real estate services including title, default, and valuation, with adjacent offerings in vendor oversight and audit support relevant to MQMR's risk management practice.
• Black Knight (now part of ICE Mortgage Technology): ICE Mortgage Technology (formerly Black Knight) is the dominant mortgage technology platform, offering loan origination, servicing, and adjacent compliance/audit-adjacent tools; competes indirectly by embedding audit and quality control workflows into its enterprise software suite.
• Radian Group: Radian provides mortgage insurance and real estate services including title, valuation, and asset management — overlapping with MQMR's due diligence and document custodian audit services as a much larger diversified mortgage services incumbent.

Direct peers

• ComplianceEase (part of Compliance Systems): ComplianceEase provides automated compliance review and regulatory reporting technology for mortgage lenders — directly comparable to MQMR's compliance support and HQVM platforms for ongoing regulatory compliance.
• ACES Quality Management: ACES provides mortgage quality control and audit services including pre-funding and post-closing QC, compliance reviews, and operational audits to lenders — the closest direct competitor to MQMR's internal audit and specialty audit offerings.
• Quality Mortgage Services: Quality Mortgage Services provides mortgage quality control, compliance reviews, and due diligence audits to lenders and investors, directly overlapping with MQMR's internal audit and specialty audit practice.
• The Barr Group (Compliance and Audit): Independent mortgage compliance and audit firm providing regulatory compliance reviews, QC, and consulting services to lenders — direct overlap with MQMR's compliance support and internal audit offerings.
• Mortgage Connection (now part of Real Estate Technology Solutions): Provides mortgage QC, compliance, and operational review services to lenders and investors, comparable in service mix to MQMR's audit and specialty audit offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MQMR