ResHub
ResHub is Person Centred Software's resident-experience platform connecting residents, families, and care staff in 8,400+ UK and Australian care homes through modular FamilyHub, StaffHub and Resident Hub engagement tools.
- Company typePrivate
- Founded2013
- HeadquartersDublin, Ireland
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ResHub does
ResHub is the resident-experience platform module of Person Centred Software (PCS), a UK-headquartered care management software group founded in 2013. The platform is designed as a three-sided hub that connects residents, families, and care staff in residential and nursing care settings, comprising three configurable interfaces — FamilyHub for family engagement (daily updates, video calling, photos/videos, surveys), StaffHub for care-staff operations (reports, live resident insights, proactive family updates), and a Resident Hub for residents themselves — alongside add-on modules for lifestyle calendars, concierge/gifting, CQC-aligned surveys, and digital signage.
Underlying technology is built on Microsoft Azure with geo-replicated data storage and native NHS integration via GP Connect. ResHub operates as the experience layer on top of the wider PCS Connected Care ecosystem, which includes mCare (digital care planning), Camascope eMAR (medication management, acquired June 2026), DepenSys (staffing/dependency), IQ Care Intelligence (analytics), and Oomph On-Demand (wellbeing content). The group is NHS Assured, ISO 27001 certified (ISOQAR UKAS), Cyber Essentials Plus certified, and a PRSB Quality Partner, and processes 13 million daily care notes and 179 billion+ annual care observations. Other revenue and exact ResHub-attributable financials are not publicly disclosed; the broader group scale is 8,400+ care homes, 160,000+ residents cared for, and 80,000 daily care staff users.
The business model is B2B subscription with modular pricing: care providers select and pay for individual modules (ResHub, mCare, eMAR, staffing, intelligence) on annual billing, with quotes customised to home size, module selection, and integration scope. The go-to-market combines direct enterprise field sales into care home operators and integrated care systems, inside sales for mid-market accounts, NHS-driven referrals anchored by Assured Solution/GP Connect status, and a PCS One partner ecosystem. Primary customer segments are residential and nursing care homes, with secondary targets in retirement living, learning disabilities care, and mental health support, across the UK and Australia.
ResHub firmographics
Firmographics- Name
- ResHub
- Legal name
- Person Centred Software Limited
- Website
- https://getreshub.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ResHub is Person Centred Software's resident-experience platform connecting residents, families, and care staff in 8,400+ UK and Australian care homes through modular FamilyHub, StaffHub and Resident Hub engagement tools.
- Ownership category
- akta.pro rank
ResHub industry classification
Industry- Product category
- Social Care Management Software
- NAICS
- Other Residential Care Facilities (623990), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Prepackaged Software (7372), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)
- akta.pro secondary industries
- Family Caregiver Relief & Coaching (Respite-Integrated) (HSABAGAJ), Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays) (HLADAKAB)
Keywords
Where ResHub is headquartered
LocationHeadquarters
- HQ city
- Dublin
- HQ country
- Ireland
- HQ region
- Europe
Offices3 records
Markets served
ResHub business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Subscription (ResHub Platform): Modular software platform where care providers can pick and choose modules to customize their resident experience. Each module provides different capabilities for family members, residents, or care staff. Subscription-based model with various tiers depending on modules selected and home size.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Modular platform with customizable modules - specific tiers not publicly disclosed |
Distribution channels4 records
Marketing channels8 records
ResHub product offering
Product offeringCore offering
ResHub is a modular cloud-based resident experience platform that connects residents, families, and care staff within care homes. It provides family engagement, daily care updates, video calling, lifestyle calendar management, concierge services, survey management, and digital signage through three tailored user interfaces (FamilyHub, StaffHub, and Resident Hub). The platform integrates natively with Person Centred Software's Connected Care ecosystem and is sold as a subscription to care home operators across the UK and Australia.
Product overview
ResHub is Person Centred Software's resident experience platform—a modular ecosystem that connects residents, families, and care staff to elevate the daily care experience. It is part of PCS's broader Connected Care platform, which provides an integrated suite of solutions covering the full ecosystem of care management within social care. The core product mCare serves as the Digital Social Care Record System, while ResHub (with its FamilyHub, StaffHub, and resident modules) handles family engagement, staff operations, and resident connectivity. Supporting modules include ATLAS eMAR/Camascope for medication management, Staffing and Dependency Tool/DepenSys for workforce planning, Wellbeing & Activities Platform, IQ Care Intelligence for analytics, Digital Reception, Maintenance Management, and Joined-Up Care for NHS integrations. PCS acquired Camascope (medication management) in June 2026 and KareInn (digital care technology) in June 2024. The platform serves 8,400+ care homes and processes over 13 million daily care notes, with data hosted on Microsoft Azure.
Differentiator
Problem solved
Functional benefit
Brands
- ResHub: Easy-to-use, fully integrated 'hub' connecting residents, families, and care staff, elevating the daily resident experience across care home operations.
- mCare
- IQ
- ATLAS eMAR
- PCS One
- DepenSys
Products and services
- ResHub Resident Experience Platform ResHub is a modular cloud-based resident experience platform that connects residents, families, and care staff in care homes through three tailored user interfaces (FamilyHub, StaffHub, and Resident Hub). It provides daily care updates, lifestyle calendar management, engagement and communication tools (with photos, videos, and integrated video calling), concierge services and gifting management, survey management with CQC-aligned templates, and digital signage. Sold as a subscription to care home operators in the UK and Australia, it integrates with Person Centred Software's broader Connected Care ecosystem including mCare care planning.
Quantifiable outcome
- 94% of homes using mCare system are rated Good or Outstanding by CQC
- +3 more outcomes
Companies that use ResHub
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
ResHub technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature8 records
ResHub partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered flagship and core.
- CamascopeflagshipPerson Centred Software acquired Camascope on June 10, 2026, bringing together best-in-class medication management and digital care solutions. Camascope CEO Kehan Zhou appointed Group CEO of PCS. The acquisition connects Camascope's medication data to the full picture of a person's care, extending PCS's care intelligence into medication intelligence. Integration removes previous fees for connecting Camascope with mCare.
- ClearcareflagshipPCS joined forces with Clearcare, the UK's leading provider of children's social care software serving over 800 locations. Together they form the UK's leading software group serving full residential social care spectrum from children's homes through to elderly care. Clearcare continues to operate with its own dedicated team and resources.
- GP ConnectcoreIntegration partnership enabling care homes using PCS to access GP patient data for pre-admission assessments and care planning. Supports the company's NHS Assured Solution status and joined-up care objectives.
- Oomph On-DemandcoreWellbeing and Activities Platform integration providing 24-7 access to specialist activity programmes, wellness content, mental health support, dementia care, and nutrition content created by expert partners.
- NHS DigitalcoreNHS Assured Solution status demonstrating compliance with NHS standards for digital social care record systems. Integration with NHS systems and alignment with NHS Digital Social Care Record (DSCR) standards.
- Microsoft AzurecoreCloud infrastructure provider using Microsoft Azure for data storage with geo-replication and instant backup to multiple servers. Provides fully resilient data storage with no single point of failure.
- ISO 27001 / ISOQAR / UKAScoreCertified to ISO 27001 information security standard through ISOQAR UKAS accredited certification, demonstrating commitment to data security and compliance.
- PRSB (Professional Record Standards Body)corePRSB Quality Partner status demonstrating adherence to professional record standards in health and social care documentation.
- Cyber Essentials PluscoreCyber Essentials Plus certified for cybersecurity standards, ensuring protection against common cyber threats for care data handling.
- CQC (Care Quality Commission)coreSurvey templates aligned with CQC's evidence categories for 'People's experience of health and care services', ensuring regulatory compliance and inspection readiness for care home customers.
Scale indicators13 records
Recent moves8 records
Expansion highlights7 records
ResHub competitors and assessment
Company assessmentDirect peers
- Nourish Care: UK-based digital care planning and management software for residential and domiciliary care providers. Directly comparable to PCS's mCare and ResHub stack, competing for the same UK care home customers on similar cloud-based, mobile-first functionality.
- Log my Care: UK digital care planning platform for care homes and home care providers. Overlaps with mCare on care notes, eMAR-style medication workflows and family-facing features, making it a close substitute for PCS's ResHub/mCare offering.
- Radar Healthcare: UK health and social care quality, compliance and risk management software. Competes with PCS on the regulated side of care home software (CQC compliance, incident management) and increasingly in integrated care planning workflows.
- Care Vision: UK care home management software covering care planning, medication, residents and reporting. Sells into a similar UK care home customer base as PCS with overlapping core functionality around digital care records.
Emerging players
- Birdie: UK-based care management platform focused on home care providers, with growing functionality for family engagement and care notes. Overlaps with ResHub's family-engagement and care-documentation value proposition, particularly for home-based and live-in care settings.
- Sekoia: Nordic-origin digital care planning platform now expanding into the UK care home market. Overlaps with PCS on mobile-first care documentation, family engagement and integration with national health record systems (NHS-style).
- AlayaCare: Cloud-based home and community care platform with family portal and care worker mobile apps. Comparable to ResHub's family-engagement and care-coordination functionality, particularly in home and community-based care segments served by PCS's HCBS-adjacent offering.
Broad incumbents
- Access Group (Health & Social Care): Large UK software conglomerate with health and social care modules including care planning, eMAR and compliance. Provides overlapping functionality to PCS across the care home technology stack as part of a much broader portfolio aimed at UK regulated industries.
- WellSky: International healthcare and social care software provider with modules spanning care coordination, analytics and interoperability. Comparable to PCS's Connected Care platform in scope and target buyer, with broader geographic reach but less UK-specific specialization.
- PointClickCare: North American leader in cloud-based care management software for senior care and skilled nursing facilities. Closest international analogue to PCS at scale, providing an integrated EHR, eMAR and family-engagement stack for residential care operators.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ResHub social profiles
Digital presenceResHub compliance and trust
Trust signalCompliance5 records
ResHub financial estimates
Financial estimateRevenue estimate
Valuation estimate
ResHub leadership team
Management profileNumber of profiles
Profiles1 record
ResHub subsidiaries and ownership
Company hierarchySubsidiaries4 records
ResHub funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ResHub M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ResHub
What does ResHub do?
ResHub is a modular cloud-based resident experience platform that connects residents, families, and care staff within care homes. It provides family engagement, daily care updates, video calling, lifestyle calendar management, concierge services, survey management, and digital signage through three tailored user interfaces (FamilyHub, StaffHub, and Resident Hub). The platform integrates natively with Person Centred Software's Connected Care ecosystem and is sold as a subscription to care home operators across the UK and Australia.
Is ResHub a public or private company?
ResHub is a private company. It is classified as private equity controlled and is currently operating.
When was ResHub founded?
ResHub was founded in 2013. It employs 1 to 10 people.
Where is ResHub based?
ResHub is headquartered in Dublin, Ireland, in the Europe region.
How does ResHub make money?
One revenue line is on record: software Subscription (ResHub Platform).
Who are ResHub's main competitors?
Direct peers on record are Nourish Care, Log my Care, Radar Healthcare and Care Vision. Emerging players are Birdie, Sekoia and AlayaCare. Broad incumbents are Access Group (Health & Social Care), WellSky and PointClickCare.
Does ResHub have an API?
No public API is recorded for ResHub.
What industry is ResHub in?
ResHub's product category is Social Care Management Software. Its primary akta.pro industry code is HSABAIAM, Home & Community-Based Services (HCBS) Coordination & Case Management, with a secondary code of HSABAGAJ, Family Caregiver Relief & Coaching (Respite-Integrated). Its NAICS code is 623990 and its SIC code is 7372.