Viatec Business Solutions
Viatec Business Solutions is an Irish managed IT services and business software partner delivering SAP Business One, Microsoft 365, Sage, cybersecurity, VoIP, and Modern Workplace solutions to small and mid-sized enterprises across Ireland from offices in Sligo, Donegal, Dublin, and Cork.
- Company typePrivate
- Founded1984
- HeadquartersDonabate, Ireland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Viatec Business Solutions does
Viatec Business Solutions is an Irish managed IT services and business software partner that has served small and mid-sized enterprises for over 40 years from a four-office footprint spanning Sligo (headquarters), Donegal, Dublin/Donabate, and Cork. The company operates as a certified partner for major enterprise software vendors — primarily SAP Business One, Microsoft 365, Sage (50 Cloud, Payroll, TotalCare), and Pegasus Opera — and layers its own managed services, cybersecurity offering (SecureEdge 365), Modern Workplace bundle, VoIP telephony, and IT procurement on top. It targets Irish SMEs across manufacturing, wholesale & distribution, food & beverage, chemical manufacturing, financial services, professional services, construction, hospitality, insurance, and increasingly the education sector (Google Workspace for Education, Promethean ActivPanels, HP Chromebooks).
The business model is hybrid: subscription-based recurring revenue from managed IT, cloud productivity (Microsoft 365, Google Workspace), cybersecurity (SecureEdge 365), and per-user VoIP is combined with project-based ERP implementation, customization, training, and ongoing support for SAP Business One, Sage, and Pegasus. Pricing is quote-based across services, with a monthly managed-IT subscription model and per-user monthly VoIP billing; hardware and licensing procurement generate transactional margin. Distribution is sales-led and consultative, with website CTAs (demo requests, 'Build Your Quote'), named account management, a structured Business Referral Program, and partnership-derived leads from vendor ecosystems.
Viatec's positioning rests on local presence, longevity, and multi-vendor accreditations — including Approved Digital Consultant status for the Longford and Leitrim Local Enterprise Office (LEO) Digital for Business Programme, which embeds the firm in government-referred SME digitization pipelines with access to Grow Digital Vouchers of up to €5,000. Its stated customer base spans 'hundreds of companies' including Hygeia2, Galmere, Clonakilty, McSharry Foley (and its whoops.ie insurance subsidiary), Boyle Construction, Hamilton Young Architects, Silvers Door Store (20+ year relationship), MCM Spirits, Ferm Engineering, Killybegs Fishermen's Organisation, and Decarb Connect, indicating a distributed customer portfolio rather than anchor-account dependency.
Viatec Business Solutions firmographics
Firmographics- Name
- Viatec Business Solutions
- Legal name
- Viatec
- Website
- https://viatec.ie
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Viatec Business Solutions is an Irish managed IT services and business software partner delivering SAP Business One, Microsoft 365, Sage, cybersecurity, VoIP, and Modern Workplace solutions to small and mid-sized enterprises across Ireland from offices in Sligo, Donegal, Dublin, and Cork.
- Ownership category
- akta.pro rank
Viatec Business Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Strategy & IT Advisory (BPAEAAAA)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Cybersecurity & Identity Consulting (BPAHAEAG)
Keywords
Where Viatec Business Solutions is headquartered
LocationHeadquarters
- HQ city
- Donabate
- HQ country
- Ireland
- HQ region
- Europe
Offices4 records
Markets served
Viatec Business Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed IT Services: Recurring managed IT services including IT support, cybersecurity, network infrastructure, and Modern Workplace solutions. Subscription-based model with flexible service plans that scale with client needs.
- ERP Implementation and Support: SAP Business One and Sage software implementation, customization, training, and ongoing support services. Includes SAP Business One Partner services and Sage Business Partner services.
- Cloud and Productivity Solutions: Microsoft 365 deployment, Google Workspace, and related cloud collaboration tools with associated licensing and support.
- Business Phone/VoIP Services: Cloud-based phone system with per-user monthly pricing including unlimited calls. Fixed monthly rate per user.
- IT Procurement: Hardware and software procurement services for clients, generating margin on equipment and licensing sales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT services with flexible service plans |
| Subscription | Annual | ERP Solutions (SAP Business One, Sage) |
| Subscription | Monthly | Business VoIP Phone System |
| Other | Multi-year contract | Grow Digital Voucher (for eligible SMEs) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Viatec Business Solutions product offering
Product offeringCore offering
Viatec Business Solutions is an Irish managed IT services and business software partner that resells, implements, and supports enterprise platforms such as SAP Business One, Sage 50 Cloud, Sage Payroll, Pegasus Opera, Microsoft 365, and cloud-based VoIP. The company bundles these vendor products with its own managed services, including cybersecurity, IT support, network infrastructure, Modern Workplace enablement, and digital transformation consulting, primarily targeting Irish SMEs across manufacturing, wholesale distribution, food and beverage, chemical, financial services, and professional services verticals.
Product overview
Viatec Business Solutions is an Irish managed IT services and business software provider operating a multi-product portfolio organized into three main categories: ERP Solutions (SAP Business One with support and add-ons, Pegasus Opera, XRL Reports), Managed IT & Modern Workplace (Microsoft 365, SecureEdge 365, Cybersecurity, IT Support, Network Infrastructure, IT Procurement, ICT For Schools, VoIP for Business), and Accounts & Payroll (Sage 50 Cloud, Sage Payroll, Sage Training, Sage Support). The company also provides Digital Transformation Consulting including LEO-approved Digital Audits. As a Microsoft Partner and Sage Partner, Viatec resells, implements, and supports these platforms alongside its own managed services.
Differentiator
Problem solved
Functional benefit
Products and services
- SAP Business One
Quantifiable outcome
- Enterprises report saving up to 60% on phone costs compared to traditional systems with VoIP
- +3 more outcomes
Companies that use Viatec Business Solutions
Customer profileNamed customers15 records
Segments10 records
Ideal customer profiles4 records
Viatec Business Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Viatec Business Solutions partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- SAPcoreSAP Business One Partner providing ERP implementation, customization, add-ons, and ongoing support services. Certified partner status enabling delivery of SAP solutions to Irish SMEs.
- MicrosoftcoreMicrosoft 365 Partner providing cloud solutions, Modern Workplace, Intune, and Azure AD services. Certified Microsoft partner delivering Microsoft ecosystem solutions.
- SagecoreSage Software Business Partner providing Sage 50 Cloud, Sage Payroll, and related accounting solutions. Award-winning Sage partner status in Ireland.
- GoogleminorGoogle Workspace Partner providing Google Workspace for Education solutions particularly for Irish schools.
- PegasusminorPegasus Opera partner providing XRL Reports and related reporting tools for Opera ERP users.
- PrometheanminorPromethean ActivPanel partner providing interactive display solutions for Irish schools and classrooms.
- Longford and Leitrim Local Enterprise OfficescoreApproved Digital Consultants for LEO Digital for Business Programme. Conducts independent digital audits on behalf of LEOs and supports SME clients in accessing Grow Digital Vouchers up to €5,000.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Viatec Business Solutions competitors and assessment
Company assessmentDirect peers
- Trilogy Technologies: Irish managed IT services and cloud provider serving enterprise and SME clients across Ireland. Overlaps directly with Viatec on Microsoft 365, managed IT, and ERP-adjacent services for Irish mid-market customers.
- Ergo: Irish IT managed services and cybersecurity specialist supporting SMEs and mid-market firms. Directly competes with Viatec on managed IT, Microsoft 365, security, and hybrid-workplace deployments in the Irish market.
- Version 1: Irish IT consulting and digital transformation firm, an established SAP and Microsoft partner. Closely comparable to Viatec on enterprise application and cloud services in Ireland, though typically serves larger accounts.
- Codec (Ireland): Part of the Codec group operating in Ireland, providing managed IT, ERP, and cloud services. Comparable to Viatec in offering SAP/Microsoft-aligned IT services to Irish enterprises and SMEs.
- Softcat: UK-based IT infrastructure provider and Microsoft partner delivering licensing, managed services, and cybersecurity to mid-market and SME customers. Highly relevant comparable on vendor-channel economics and subscription services.
- Bytes Technology Group: UK IT solutions reseller and managed services provider with Microsoft, SAP, and security vendor partnerships. Comparable in business model and SME focus, though serving a UK customer base.
Broad incumbents
- Computacenter: Large UK-headquartered IT infrastructure and managed services provider with broad enterprise and mid-market reach. Overlaps with Viatec on Microsoft, SAP, security, and managed workplace offerings but operates at materially greater scale.
- SCC: Pan-European IT services and solutions provider with strong Microsoft and SAP partnerships. Comparable in offering portfolio (managed services, ERP, cloud, security) but as a much larger established incumbent.
- Kyndryl: Global IT infrastructure services provider with an Irish presence. While not a direct SME MSP competitor, it is the broad incumbent against which mid-market managed-services positioning is benchmarked.
Emerging players
- Bridewell: UK-based cybersecurity-focused managed services provider serving regulated and mid-market clients. Comparable to Viatec's SecureEdge 365 and cybersecurity practice, though tilted more heavily toward security services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Viatec Business Solutions social profiles
Digital presenceViatec Business Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Viatec Business Solutions leadership team
Management profileNumber of profiles
Viatec Business Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Viatec Business Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Viatec Business Solutions
What does Viatec Business Solutions do?
Viatec Business Solutions is an Irish managed IT services and business software partner that resells, implements, and supports enterprise platforms such as SAP Business One, Sage 50 Cloud, Sage Payroll, Pegasus Opera, Microsoft 365, and cloud-based VoIP. The company bundles these vendor products with its own managed services, including cybersecurity, IT support, network infrastructure, Modern Workplace enablement, and digital transformation consulting, primarily targeting Irish SMEs across manufacturing, wholesale distribution, food and beverage, chemical, financial services, and professional services verticals.
Is Viatec Business Solutions a public or private company?
Viatec Business Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Viatec Business Solutions founded?
Viatec Business Solutions was founded in 1984. It employs 11 to 50 people.
Where is Viatec Business Solutions based?
Viatec Business Solutions is headquartered in Donabate, Ireland, in the Europe region.
How does Viatec Business Solutions make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are ERP Implementation and Support, cloud and Productivity Solutions, business Phone/VoIP Services and IT Procurement.
Who are Viatec Business Solutions's main competitors?
Direct peers on record are Trilogy Technologies, Ergo, Version 1, Codec (Ireland), Softcat and Bytes Technology Group. Broad incumbents are Computacenter, SCC and Kyndryl. Bridewell is listed as an emerging player.
Does Viatec Business Solutions have an API?
No public API is recorded for Viatec Business Solutions.
What industry is Viatec Business Solutions in?
Viatec Business Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAA, Strategy & IT Advisory, with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 5415 and its SIC code is 7370.