What Involve Visual Collaboration does

Involve Visual Collaboration is a UK-based audio visual (AV) system integrator and visual collaboration solutions provider headquartered in Warrington, with operations across Healthcare/NHS, Corporate, Legal & Justice, and Public Sector verticals. Founded in 1993, the company designs, installs, and supports AV environments — meeting rooms, courtrooms, MDT rooms, virtual clinics, and digital signage — combining proprietary and partner technology with engineering services delivered via a UK-wide network of security-cleared technicians.

Its technology stack centers on the proprietary medio.link secure video platform (NHS N3/HSCN connectivity), the Attend Anywhere video consultation platform for which it is the sole UK partner, and the Immedicare joint-venture service with Airedale NHS Foundation Trust that delivers 24/7 telemedicine to 600+ nursing and residential homes. The 2024 launch of ALLDOQ extended the IP footprint into a SaaS workspace for medico-legal experts. Supporting modules include Involve Assist (managed support contracts), Involve Academy (training), and Involve Interpreter (BSL and spoken language interpretation).

The business model blends project-based AV system integration (one-time license/installation) with recurring subscription revenue from medio.link user licences, Involve Assist support contracts, Attend Anywhere implementations, ALLDOQ SaaS subscriptions, and usage-based Virtual Clinic pricing (£2.50 per video consultation). Go-to-market is enterprise field sales through UK public sector procurement frameworks — G-Cloud 14, NHS SBS, and NPS Wales — supplemented by the PSNI Global Alliance referral network. The company holds ISO 9001, ISO 27001, ISO 14001, and Cyber Essentials certifications and serves customers including NHS Trusts (Leeds, Rotherham, Nottingham University Hospitals, Airedale, Great Ormond Street Hospital), Ministry of Justice, HMCTS, HSE Ireland, Vodafone, ITV, Legal & General, EMCOR, and Fred Olsen Cruise Lines.

Name

Involve Visual Collaboration

Legal name

Involve Visual Collaboration Limited

Website

https://involve.vc

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

51–100 employees

Short description

Involve Visual Collaboration is a UK-based audio visual integrator and visual collaboration solutions provider serving NHS Trusts, the Ministry of Justice, and corporate clients. It operates the proprietary medio.link healthcare video platform, is sole UK partner for Attend Anywhere, and runs the Immedicare telemedicine joint venture.

Ownership category

akta.pro rank

Product category

Audio Visual Integration and Collaboration Services

NAICS

Software Publishers (5132), Professional, Scientific, and Technical Services (54)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)

akta.pro secondary industries

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ)

Keywords

• Audio visual integration
• Video collaboration platforms
• Telemedicine solutions
• Healthcare video conferencing
• Unified communications services

Headquarters

HQ city

Warrington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. AV System Integration & Installation: Design, installation and integration of audio visual systems for meeting rooms, courtrooms, healthcare facilities, and corporate environments. One-time project-based revenue.
2. Subscription & Support Contracts (Involve Assist): Ongoing support contracts with dedicated UK-based technical helpdesk and nationwide engineers with security clearance. Annual or multi-year subscription terms.
3. medio.link Platform: Video collaboration platform with user subscriptions and usage-based charging for NHS and healthcare organizations.
4. Attend Anywhere Implementation: Implementation and support services for Attend Anywhere video consultation platform as sole UK partner.
5. Training Services (Involve Academy): Training packages to ensure clients maximize benefits from installed technology solutions.
6. ALLDOQ SaaS: Cloud-based medico-legal workspace with subscription pricing for expert witnesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Involve Visual Collaboration designs, installs, integrates, and supports audio visual and video collaboration solutions across the healthcare, legal, public sector, and corporate markets in the UK. The company operates its own proprietary medio.link secure healthcare video platform alongside AV system integration, telemedicine (Immedicare, Virtual Clinic, Attend Anywhere), Microsoft Teams interoperability, language interpretation (Involve Interpreter), training (Involve Academy), and the ALLDOQ medico-legal SaaS workspace.

Product overview

Involve Visual Collaboration operates as an audio visual integrator and visual collaboration solutions provider with a platform-plus-modules architecture. The core offerings include medio.link (their proprietary secure video meeting platform for healthcare), Attend Anywhere (as sole UK partner for video consultations), and Immedicare (24/7 NHS telemedicine service). Supporting modules include Involve Assist (maintenance/support), Involve Academy (training), and Involve Interpreter (language services). Additional services span video conferencing, audio visual integration, Microsoft Teams Room solutions, digital signage, and installation. The company also offers Virtual Clinic (built on medio.link) for appointment booking, MDT Rooms for multidisciplinary healthcare meetings, and ALLDOQ (a SaaS platform for medico-legal experts). Services are delivered across Healthcare, Corporate, Legal & Justice, and Public Sector verticals.

Differentiator

Problem solved

Functional benefit

Brands

• MEDIO (medio.link): Healthcare video consultation and collaboration platform. medio.link is described as the #1 meeting platform for security and reliability in healthcare, connecting NHS and healthcare professionals.

Products and services

• medio.link Healthcare-focused secure video and audio meeting platform providing NHS-based video communication with interoperability support for connecting various devices and room systems. Currently connects 25,000 NHS and healthcare professionals monthly.
• Attend Anywhere Implementation Implementation and support services for the Attend Anywhere web-based video consultation platform enabling secure video appointments between clinicians and patients, with Involve as sole UK partner for Primary Care, Dentists, Private Healthcare and Public Sector organisations.
• Immedicare NHS telemedicine service providing 24/7 video-enabled clinical support to nursing and residential homes across the UK from a multi-disciplinary team based in the Digital Care Hub. Delivers over 40,000 virtual calls per annum to more than 600 nursing and residential homes.
• Virtual Clinic Video-based consultation platform built on medio.link with online booking portal allowing healthcare organisations to run their own virtual clinic appointments, priced at £2.50 per video consultation on a pay-as-you-go basis.
• Involve Assist Support contract delivering expert technical advice and service via dedicated UK-based technical helpdesk and nationwide network of qualified engineers with security clearance, available on annual subscription terms to NHS, public sector, corporate, and legal clients.
• Involve Academy Training programmes delivered following AV technology installations to ensure users maximise benefits from new technology solutions, available across corporate, healthcare, legal, and public sector clients.
• Involve Interpreter British Sign Language, Spoken Language, Lipspeaking and Deaf Communication services using qualified interpreters and best-in-class video technology, delivering interpreting services covering over 130 languages.
• MDT Rooms Multi-Disciplinary Team room solutions for healthcare with reliability-focused design, connecting clinicians across locations for secure video communication. Designed to minimize downtime which is identified as the biggest cost of an NHS MDT room.
• Audio Visual System Integration Audio visual system integration combining best-in-class technology with customer-focused implementation and support for corporate, healthcare, legal, and public sector meeting and collaboration environments.
• Video Conferencing Solutions Secure video conferencing solutions with 25+ years of experience delivering reliable solutions and best-in-class support for businesses, including boardroom AV, huddle spaces, and video conferencing rooms.
• Microsoft Teams Room Solutions Solutions connecting existing meeting room equipment to Microsoft Teams meetings with full interoperability capabilities, including the medio Teams Gateway for calendar-integrated native Teams calls.
• AV Installation Services Audio visual installation services delivered by qualified engineers including those with security clearance for NHS and public sector deployments, covering boardrooms, courtrooms, healthcare facilities, and corporate environments.
• ALLDOQ SaaS platform for medico-legal experts providing secure case management, conflict of interest checking, radiology file review, DOQ builder for court-approved reports, DOQ Exchange for secure document transfer, and time recording and invoicing. GDPR compliant.

Quantifiable outcome

• 25,000 NHS and healthcare professionals connected monthly via medio.link
• +5 more outcomes

Named customers27 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered strategic, core and supporting.

• Award-winning chamber of clinical expert witnessesstrategicStrategic or Co-development Partner · 1 January 2024Partnership to create ALLDOQ - a first-of-its-kind specialist workspace for medico-legal experts. ALLDOQ is proven to increase productivity by 30% and is GDPR compliant.
• ISfTeH (International Society for Telemedicine and eHealth)strategicStrategic or Co-development Partner · 1 January 2021Corporate membership to facilitate international dissemination of knowledge and experience in Telemedicine and eHealth, providing access to recognized experts in the field worldwide.
• Attend AnywherecoreStrategic or Co-development Partner · 1 March 2020Involve are the sole UK partner for Attend Anywhere for Primary Care, Dentists, Private Healthcare and Public Sector organisations, providing secure video consultations across the UK. Successfully supported HSE Ireland with 100,000+ virtual consultations.
• Enable2strategicStrategic or Co-development Partner · 1 January 2017Partnership to create virtualinterpreter.org - a virtual interpreting service providing high quality interpreting services using video technology. Interpreters cover over 130 languages and can be accessed 24/7 from any device. Partnership won Technical Innovation of the Year award.
• Airedale NHS Foundation TrustcoreStrategic or Co-development PartnerJoint venture partnership delivering Immedicare - an NHS service providing 24/7 video-enabled clinical support to nursing and residential homes across the UK, from a multi-disciplinary team based in the Digital Care Hub. Delivers over 40,000 virtual calls per annum to 600+ nursing and residential homes.
• PSNI (Professional Systems Network International)strategicStrategic or Co-development PartnerGlobal Alliance membership connecting Involve with 4000+ professionals in 127 locations. Extends capabilities through best-in-class international network of AV/IT integrators, reducing project risk and enabling consistent project experiences globally.
• AdvantechsupportingTechnology or IntegrationPartnership to enhance Involve's healthcare portfolio with Advantech technology solutions.
• MERITEC (Dublin, Ireland)supportingChannel Partner/ Reseller/ DistributorPartnership with Meritec (Dublin, Ireland) on international projects, leveraging PSNI Global Alliance network.
• Macmillan Cancer SupportsupportingStrategic or Co-development PartnerStudy partnership with Macmillan and Nottingham University Hospitals NHS Foundation Trust on the effects of video appointments on cancer patients.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Cisco (Webex): Enterprise video conferencing incumbent frequently integrated into NHS and corporate estates by Involve. Competes at the platform level and sets pricing/standards that shape Involve's integration economics.
• Microsoft (Teams Rooms): Hyperscaler vendor whose Teams Rooms platform is the principal competing standardized VC suite in the same NHS and corporate buyers; Involve's medio.link interoperability layer exists partly to bridge non-Teams estates into Teams.

Emerging players

• Lifesize: Cloud video conferencing and meeting room platform historically used in NHS and enterprise deployments. Overlaps with Involve's VC integration services as an alternative platform choice for NHS Trusts.
• Accurx: UK NHS-focused clinical communication and patient messaging platform that acquired Attend Anywhere. Overlaps with medio.link and Virtual Clinic as a software-native alternative to Involve's healthcare collaboration stack.

Direct peers

• Specialist Audio Visual: Mid-sized UK AV integrator competing for NHS, MoJ and corporate AV/video conferencing projects. Direct peer in framework-led public sector AV work.
• Kinly (formerly AVMI): Large UK and Nordic-headquartered AV integration and collaboration services firm with deep enterprise and public sector footprint. Closest scale-comparable peer in AV system integration and managed services.
• Visavvi: UK-headquartered AV integrator and visual collaboration specialist serving corporate, healthcare, legal and public sector clients. Most direct comparable in product mix and vertical focus to Involve's AV integration business.
• Pure AV: UK AV integrator with strong presence in healthcare, higher education and corporate sectors. Direct competitor for NHS Trusts, university, and corporate AV/video conferencing deployments.
• Airwave Healthcare: UK AV and media technology integrator with significant NHS and healthcare vertical exposure. Comparable in framework participation, healthcare focus and end-to-end AV project delivery.
• proAV: UK-based AV integrator delivering design, integration and managed services across corporate, public sector and healthcare. Comparable in GTM (enterprise field sales into UK frameworks) and solution scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/involve-visual-collaboration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Involve Visual Collaboration