Chill
Chill is a 25-year-old Australian temperature-controlled logistics company operating five warehouses nationwide, providing refrigerated transport, cold storage, promotional logistics, and equipment rentals to enterprise customers across food and beverage, healthcare, retail, and events.
- Company typePrivate
- Founded2000
- HeadquartersBrookvale, Australia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Chill does
Chill is an Australian temperature-controlled logistics company founded in 2000, operating a national cold-chain platform from its Brookvale, NSW headquarters through five strategically positioned warehouse facilities in Sydney, Melbourne, Brisbane, Adelaide, and Perth, with state-level operating entities (Chill SYD, VIC, QLD, WA Pty Ltd) and a custom-build subsidiary (Built By Chill Pty Ltd). The company delivers four core service lines: (1) Refrigerated Transport, operating a tech-enabled fleet with calibrated refrigeration units, real-time GPS tracking, and temperature monitoring that supports multi-zone configurations from -20°C to +20°C; (2) Cold Storage, offering HACCP-approved and AQIS-certified warehousing with frozen (-20°C), chilled (0-4°C), and ambient (12-18°C) zones; (3) Promotional Logistics, providing end-to-end experiential marketing support including sampling, kitting, branded packaging, and mass-campaign execution with a $25,000 minimum campaign budget and demonstrated capability of 1M+ unit deliveries; and (4) Refrigerated Rentals, supplying coolrooms, skids, vans, upright fridges, and trucks on short-term and long-term rental models.
The underlying technology stack is conventional IoT and SaaS rather than AI-native: real-time sensor data feeds GPS-embedded proof-of-delivery records, while operations run on Carton Cloud (transport management), Workwave (fleet management), Current Rental Management (rentals), and AWS Sydney-hosted infrastructure, with HubSpot, Xero, and MailChimp handling commercial-side functions. Customers access live tracking and account management through a dedicated Client Portal. Chill's go-to-market is sales-led and consultative, with a three-step quote-to-execution process targeting enterprise and mid-market customers through direct relationships rather than resellers or third-party distribution.
Revenue is generated through four professional-services and managed-services streams — distance-based and hourly transport rates, pallet-based storage fees, equipment rental charges, and project-based promotional logistics contracts — with quote-based pricing and no public rate disclosure. The customer base spans food and beverage (Chobani, Messina, Coca-Cola, Halo Top, Blackmores, Frucor Suntory), retail and eCommerce (David Jones, eBay, PETstock, Lush), healthcare (ResMed), cosmetics, pet retail, government (Northern Beaches Council), and nonprofit (OzHarvest). The company employs 51-100 people, is founder/management-owned with no disclosed institutional capital, and is led by Managing Director Andrew Wade.
Chill firmographics
Firmographics- Name
- Chill
- Legal name
- Chill (SYD) Pty Ltd. ABN 23 126 534 834
- Website
- https://chill.com.au
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Chill is a 25-year-old Australian temperature-controlled logistics company operating five warehouses nationwide, providing refrigerated transport, cold storage, promotional logistics, and equipment rentals to enterprise customers across food and beverage, healthcare, retail, and events.
- Ownership category
- akta.pro rank
Chill industry classification
Industry- Product category
- Temperature-Controlled Logistics
- NAICS
- Refrigerated Warehousing and Storage (493120), Refrigerated Warehousing and Storage (49312)
- SIC
- Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220)
- akta.pro primary industry
- Frozen Goods Transport (Deep-Frozen) (TLADAHAF)
- akta.pro secondary industries
- Temperature-Controlled Cross-Docking & Transload (Cold Chain) (TLALABAJ), Cold‑Chain Same‑Day (Refrigerated/Frozen) (TLAAADAF), Cold-Chain Packaging & Pack-Out Services (Gel Packs, Dry Ice, Insulated Shippers) (TLAIAGAK)
Keywords
Where Chill is headquartered
LocationHeadquarters
- HQ city
- Brookvale
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
Chill business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Refrigerated Transport Services: Temperature-controlled transportation of goods across Australia, including chilled, frozen, and ambient transport. Revenue generated through distance-based, hourly rates or contract pricing for scheduled runs and ad hoc deliveries.
- Cold Storage Warehousing: Temperature-controlled storage solutions including frozen storage to -20°C, chilled storage 0-4°C, and wine/confectionery rooms 12-18°C. Revenue from pallet-based storage fees, handling charges, and long-term contract management.
- Refrigerated Equipment Rentals: Rental of mobile refrigeration equipment including coolrooms, fridges, freezers, vans, and trucks for events, locations, or emergency backup. Short-term (1-14 days) and long-term (1+ month) rental options.
- Promotional Logistics: End-to-end promotional logistics including product sampling, brand activations, influencer drops, and mass sampling campaigns. Services include kitting, packing, labelling, branded packaging, and event logistics. Minimum budget requirement of $25,000 for sampling campaigns.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Pallet-based storage pricing |
| Unit Pricing | Pay-as-you-go | Short-term equipment rentals (1-14 days) |
| Unit Pricing | Monthly | Long-term equipment rentals (1+ month) |
| Other | Multi-year contract | Promotional sampling campaigns |
| Other | Pay-as-you-go | Hourly transport and logistics services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Chill product offering
Product offeringCore offering
Chill provides end-to-end temperature-controlled logistics services across Australia, including refrigerated transport (chilled, frozen, and ambient), cold storage warehousing (frozen to -20°C, chilled 0-4°C, wine/confectionery 12-18°C), promotional and experiential marketing logistics, and rental of mobile refrigeration equipment. The offering combines a tech-enabled fleet with real-time GPS and temperature monitoring, a network of HACCP-certified warehouses, and value-added services such as refrigerated couriers and bespoke white-glove handling for high-value or fragile products.
Product overview
Chill is an Australian temperature-controlled logistics company operating since 2000, offering a unified suite of cold chain services organized around four core offerings: Refrigerated Transport (tech-enabled fleet with GPS and temperature monitoring), Cold Storage (warehousing with frozen, chilled, and controlled-temperature zones), Promotional Logistics (experiential marketing and campaign management), and Refrigerated Rentals (mobile equipment hire). These core services are supported by specialized add-on modules including Refrigerated Couriers (smaller deliveries), Bespoke Logistics Solutions (white-glove handling for high-value or sensitive goods), and platform features such as the Client Portal and Order Tracking system. The company operates five strategically located warehouse sites across Australia in Sydney, Melbourne, Brisbane, Adelaide, and Perth, serving diverse industries including food and beverage, pharmaceuticals, healthcare, retail, and events.
Differentiator
Problem solved
Functional benefit
Brands
- Built By Chill: Specialist division handling custom vehicle builds, food trucks, and brand vehicle conversions for marketing roadshow events nationally.
- CHILL Refrigerated Courier Service
Products and services
- Refrigerated Transport Tech-enabled temperature-controlled transportation services with real-time GPS tracking and temperature monitoring for chilled, frozen, and ambient cargo across Australia, including multi-zone configurations precise to one decimal place from -20°C to +20°C.
- Cold & Frozen Storage Temperature-controlled warehousing services including frozen storage to -20°C, chilled storage 0-4°C, and dedicated wine and confectionery rooms at 12-18°C, with HACCP approval, AQIS import/export approval, and AACA air cargo accreditation, plus real-time inventory tracking and FEFO/FIFO stock rotation.
- Promotional Logistics End-to-end promotional and experiential marketing logistics including product sampling, mass sampling, influencer drops, branded deliveries, kitting, packing, labelling, branded packaging, and campaign management from concept to consumer, with a minimum budget of $25,000 for sampling activations.
- Refrigerated Equipment Rentals Mobile refrigeration equipment rental including coolrooms, skids, vans, upright fridges, and freezer trucks for events, locations, or emergency backup, with temperature ranges from -20°C to +20°C and flexible 1-14 day or 1+ month rental terms.
- Refrigerated Couriers Fast, reliable refrigerated courier service for smaller deliveries including same-day and express options, handling temperature-sensitive products ranging from pet food to pharmaceuticals.
- Bespoke Logistics Solutions White-glove custom logistics services tailored for unique handling requirements, fragile products, high-value goods, and complex supply chain needs including pharmaceuticals and clinical trial materials.
- Built By Chill Custom Vehicle Builds Specialist division providing custom vehicle builds, food trucks, and brand vehicle conversions for marketing roadshow events, delivered through subsidiary Built By Chill Pty Ltd.
Quantifiable outcome
- OzHarvest delivered nearly 205,000kgs of healthy food in 18 months through Chill's Mobile Market sponsorship
- +3 more outcomes
Companies that use Chill
Customer profileNamed customers21 records
Segments8 records
Ideal customer profiles5 records
Chill technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Chill partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OzHarvestcoreMajor sponsorship of OzHarvest's Mobile Market program since February 2021, providing refrigerated vans and cool rooms to help volunteers keep produce fresher for longer. The mobile market visits regional NSW towns delivering fresh fruit, vegetables, and groceries to families in need. In 18 months, Chill's contribution helped OzHarvest deliver nearly 205,000kgs of healthy food, sustaining a critical food relief program.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Chill competitors and assessment
Company assessmentDirect peers
- Linfox: Australia's largest privately-owned logistics company, operating a national cold chain transport and storage network alongside broader freight services. Linfox competes directly with Chill for enterprise refrigerated transport, storage, and distribution contracts across Australia.
- Toll Group: Major Australia-headquartered global logistics provider with dedicated temperature-controlled transport and cold storage services. Toll competes with Chill for national refrigerated freight contracts and storage customers across food, pharmaceutical, and retail verticals.
- Americold Realty Trust: World's largest publicly-traded temperature-controlled warehouse operator with Australian facilities. Americold competes with Chill on dedicated and multi-client cold storage capacity, particularly for food manufacturers and distributors requiring long-term pallet storage.
- Lineage Logistics: Global cold storage leader with Asia-Pacific operations including Australia. Lineage competes with Chill on multi-temperature warehousing, transport, and value-added cold chain services for food retailers and producers.
- Bidfood Australia: Australia's leading foodservice distribution company operating a national refrigerated distribution network. Bidfood competes with Chill for ambient, chilled, and frozen foodservice and retail delivery contracts across Australia.
Broad incumbents
- DHL Supply Chain: Global contract logistics leader offering temperature-controlled warehousing and transport as part of a broader end-to-end supply chain portfolio. DHL competes with Chill on multi-national enterprise contracts requiring integrated cold chain capability in Australia.
- Kuehne+Nagel: Global logistics provider with a specialized cold chain vertical (KN Cold Chain) covering pharma and perishable goods. Kuehne+Nagel competes with Chill for international and cross-border cold chain customers operating in Australia.
- CEVA Logistics: Global third-party logistics provider offering temperature-controlled transport and storage as part of its contract logistics portfolio. CEVA competes with Chill for enterprise customers requiring integrated cold chain services within Australia and across the Asia-Pacific region.
- XPO Logistics: Global logistics provider offering temperature-controlled transport and last-mile services across North America and Europe with growing cold chain capabilities. XPO is a comparable incumbent in cold chain contract logistics, though it has limited Australia presence today.
Regional players
- Yusen Logistics: Asia-Pacific focused logistics provider offering temperature-controlled transport and warehousing across the region. Yusen is a relevant regional peer for cross-border Asia-Australia cold chain flows that Chill currently services through AQIS-approved facilities.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Chill social profiles
Digital presenceChill compliance and trust
Trust signalCompliance3 records
Chill financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chill leadership team
Management profileNumber of profiles
Profiles1 record
Chill subsidiaries and ownership
Company hierarchySubsidiaries1 record
Chill funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chill M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chill
What does Chill do?
Chill provides end-to-end temperature-controlled logistics services across Australia, including refrigerated transport (chilled, frozen, and ambient), cold storage warehousing (frozen to -20°C, chilled 0-4°C, wine/confectionery 12-18°C), promotional and experiential marketing logistics, and rental of mobile refrigeration equipment. The offering combines a tech-enabled fleet with real-time GPS and temperature monitoring, a network of HACCP-certified warehouses, and value-added services such as refrigerated couriers and bespoke white-glove handling for high-value or fragile products.
Is Chill a public or private company?
Chill is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Chill founded?
Chill was founded in 2000. It employs 51 to 100 people.
Where is Chill based?
Chill is headquartered in Brookvale, Australia, in the Oceania region.
How does Chill make money?
Four revenue lines are on record. Refrigerated Transport Services are the primary driver. The others are cold Storage Warehousing, refrigerated Equipment Rentals and promotional Logistics.
Who are Chill's main competitors?
Direct peers on record are Linfox, Toll Group, Americold Realty Trust, Lineage Logistics and Bidfood Australia. Broad incumbents are DHL Supply Chain, Kuehne+Nagel, CEVA Logistics and XPO Logistics. Yusen Logistics is listed as a regional player.
Does Chill have an API?
No public API is recorded for Chill.
What industry is Chill in?
Chill's product category is Temperature-Controlled Logistics. Its primary akta.pro industry code is TLADAHAF, Frozen Goods Transport (Deep-Frozen), with a secondary code of TLALABAJ, Temperature-Controlled Cross-Docking & Transload (Cold Chain). Its NAICS code is 493120 and its SIC code is 4210.