Black Creek Community Health Centre

What Black Creek Community Health Centre does

Black Creek Community Health Centre (BCCHC) is a non-profit, community-governed primary care and health promotion organization founded in 1985 and based in Toronto, Ontario. It serves equity-deserving populations in Toronto's North West communities through two mall-based clinic locations — North York Sheridan Mall (2202 Jane Street) and Yorkgate Mall (1 York Gate Boulevard) — delivering an interdisciplinary portfolio that includes primary care, sexual health, mental health counselling, diabetes education, physiotherapy, respiratory therapy, nutrition, foot care, harm reduction, and specialized programs for newcomers, children and youth, and seniors. Service is multilingual (including French and Spanish) and provided at no cost to clients.

BCCHC's underlying technology stack is modest and primarily clinical-administrative: an Electronic Medical Records system built on TELUS Practice Solutions (PSS), a multilingual client experience survey platform implemented with TickitHealth, and standard digital communications (website, email newsletter, social channels). The organization runs an active community-based research program in collaboration with academic and hospital partners including Sick Kids Hospital, Women's College Hospital, York University, Humber River Health, and the Public Health Agency of Canada, focusing on diabetes prevention in Black communities (CANRISK), COVID-19 studies, and mental health.

The operating model is publicly funded rather than commercial. Core revenue comes from Ontario Health and federal/provincial healthcare appropriations supporting an annual operating budget exceeding $20 million CAD, supplemented by research grants (e.g., Public Health Agency of Canada), a $2.4 million CAD FedDev Ontario grant (2025) routed through the Black Entrepreneurship Alliance, and partnerships such as pro bono legal services from Aird & Berlis LLP. BCCHC operates as a key partner within the Northwestern Toronto Ontario Health Team (NWT OHT) and has held full Four-Year Accreditation from Accreditation Canada since March 2024 alongside RNAO Best Practice Spotlight Organization designation.

Name

Black Creek Community Health Centre

Legal name

Black Creek Community Health Centre

Website

https://bcchc.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Black Creek Community Health Centre is a non-profit, community-governed primary care provider delivering free, multilingual interdisciplinary health and wellness services to equity-deserving populations in Toronto's North West across two mall-based clinic locations, funded primarily by Ontario Health.

Ownership category

akta.pro rank

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Healthcare Funding: Publicly funded community health centre model supported by Ontario Health and government healthcare budgets. Annual operating budget exceeds $20 million.
2. Research Grants and Partnerships: Collaborative research with academic and healthcare institutions funded through grants from agencies such as Public Health Agency of Canada.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Black Creek Community Health Centre delivers community-based primary healthcare, health promotion, mental health counselling, diabetes education, sexual health services, and specialized programs for newcomers, seniors, children, youth, and families. Services are provided by an inter-disciplinary care team of physicians, nurse practitioners, nurses, podiatrists, social workers, respiratory therapists, dietitians, health promoters, and harm reduction specialists at two clinic locations in North West Toronto.

Product overview

Black Creek Community Health Centre is a non-profit community-based healthcare organization serving Toronto's North West communities. The organization offers an integrated portfolio of healthcare services delivered through an interdisciplinary team model. Core services include Primary Care, Sexual Health, Diabetes Education, Mental Health Counselling, and various health promotion programs. The centre provides specialized services for populations including newcomers, seniors, children, youth, and families. Additionally, the organization operates the Black Entrepreneurship Alliance for Black business owners and conducts community-based research in partnership with academic institutions and hospitals.

Differentiator

Problem solved

Functional benefit

Brands

• Black Entrepreneurship Alliance: Program focused on supporting Black entrepreneurs through business incubator programs, process improvement, export readiness, and annual forums for Black-led businesses. Operates in partnership with Black Creek CHC.

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Black Entrepreneurship Alliance (BEA)coreStrategic or Co-development PartnerAlliance delivering programs for Black-led businesses including business process improvement, export readiness, and annual forums. BCCHC hosts the Black Entrepreneurship Alliance as one of its group programs.
• Aird & Berlis LLP/Aird & McBurney LPminorStrategic or Co-development PartnerLaw firm partnership providing pro bono legal support to Black entrepreneurs to protect and drive innovation.
• Sick Kids HospitalcoreStrategic or Co-development PartnerResearch partnership on COVID-19 Response Project (SeroMARK), Stop COVID-19 in Kids Study, and COVID-19 Vaccine Hesitancy research in Black communities.
• Humber River HealthminorStrategic or Co-development PartnerPartnership on mixed methods study examining symptoms and experience of Long-COVID among racialized communities.
• Women's College HospitalminorStrategic or Co-development PartnerResearch partnership for evaluation of Trauma Therapy Program (Resourced and Resilient) delivery at Black Creek CHC.
• Access Alliance Multicultural and Community ServicesminorStrategic or Co-development PartnerPartner in CANRISK diabetes prevention research collaboration for African, Caribbean, and Black communities.
• Rexdale Community Health CentreminorStrategic or Co-development PartnerPartner in CANRISK diabetes prevention research collaboration for African, Caribbean, and Black communities.
• Taibu Community Health CentreminorStrategic or Co-development PartnerPartner in CANRISK diabetes prevention research collaboration for African, Caribbean, and Black communities.
• York UniversityminorStrategic or Co-development PartnerAcademic partnership on mental health research including Jane and Finch Wellness Advocates for Youth project and Let s Talk About Sex photovoice research.
• Northwestern Toronto Ontario Health Team (NWT OHT)coreStrategic or Co-development PartnerBCCHC is a key partner within the NWT OHT, advancing coordinated, community-based approaches to improving health outcomes across the region.
• University of Ottawa Heart InstituteminorStrategic or Co-development PartnerPartner providing evidence-based Ottawa Model for Smoking Cessation (OMSC) program at BCCHC.
• 211 OntariominorGTM or Marketing PartnerCommunity resource referral partnership providing 24/7 information about financial assistance, mental health support, employment support, childcare, housing, food, clothing and shelter in 150 languages.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Taibu Community Health Centre: Toronto community health centre serving Black communities in the Malvern area. Directly comparable as a CHC with a Black-focused equity mandate and a research partner of BCCHC on CANRISK diabetes prevention. Both operate under the same Ontario CHC funding model.
• Access Alliance Multicultural and Community Services: Toronto CHC focused on newcomer and immigrant health access. Highly comparable mission and service mix to BCCHC's 'New to Canada' programming, and a confirmed research partner on diabetes prevention in Black communities.
• Sherbourne Health Centre: Toronto CHC providing primary care and health programs to equity-deserving populations including LGBTQ+ communities and newcomers. Comparable in interdisciplinary model, scale, and equity-driven mandate.
• Parkdale Queen West Community Health Centre: Toronto CHC offering primary care, harm reduction, and community health services to underserved downtown populations. Directly comparable in CHC operating model and breadth of integrated services.
• South Riverdale Community Health Centre: Toronto CHC providing primary care and health promotion in East Toronto. Comparable in scale, service mix, and Ontario CHC funding model, with similar focus on equity-deserving populations.
• Rexdale Community Health Centre: Toronto-based CHC serving a diverse, equity-deserving population in the Rexdale area. Directly comparable in operating model, scope of services, and Ontario Health funding framework, and an existing research partner of BCCHC.

Broad incumbents

• Women's College Hospital: Toronto ambulatory academic hospital and research partner of BCCHC (Trauma Therapy Program evaluation). Comparable in equity and ambulatory care focus, but operates at significantly larger scale and broader scope as a hospital.
• Humber River Health: Large acute care hospital in North West Toronto and a research partner with BCCHC on Long-COVID studies in racialized communities. Comparable in geography and equity research focus, but operates as a hospital rather than a CHC.
• SickKids (The Hospital for Sick Children): Major pediatric academic hospital and research partner of BCCHC on COVID-19 studies in Black communities. Comparable in research collaboration model and child/youth health focus, but operates at vastly larger scale as a specialty hospital.

Regional players

• Centretown Community Health Centre: Ottawa-based CHC serving equity-deserving populations. Comparable CHC operating model and interdisciplinary service mix, but operates in a different Ontario region (Ottawa vs. Toronto).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/BlackCreekCHC
• Facebookfacebook.com/BlackCreekCHC
• Instagraminstagram.com/blackcreek_chc/?hl=en

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Black Creek Community Health Centre