South Riverdale Community Health Centre

What South Riverdale Community Health Centre does

South Riverdale Community Health Centre (SRCHC) is a non-profit Community Health Centre founded in 1975 and headquartered at 955 Queen Street East in Toronto, Ontario. It operates six physical locations across East Toronto and a mobile health clinic, delivering free, team-based primary care, mental health and substance use services, chronic disease management, harm reduction, perinatal care, food security programs, and seniors' services to equity-deserving populations. In fiscal year 2025-26, SRCHC served 16,786 unique clients through 175,193 total visits; 64% of clients come from diverse racial and cultural backgrounds and 62% live on less than C$40,000 annually. Programs include the MATCH midwifery program (Canada's first midwifery-led outpatient early pregnancy clinic in partnership with Michael Garron Hospital), the Diabetes Education Community Network of East Toronto (DECNET), the Diabetes Eye Screening Program (the top-performing tele-ophthalmology program in Ontario since 2017, in partnership with University Health Network using an AI-based handheld retinal camera), the East Toronto HART Hub, the East Toronto Outreach Project, the Toronto Community Hep C Program, and Seniors' Active Living programs delivered in five languages.

SRCHC's revenue model is exclusively public and foundation-based, with no client fees: Ontario Health (Toronto Region) is the principal funder via a Multi-Sector Service Accountability Agreement (April 2023–March 2026), supplemented by the Ontario Ministry of Health, Health Canada, the City of Toronto, the Public Health Agency of Canada, the Ministry for Seniors and Accessibility, United Way Greater Toronto, and Community Food Centres Canada. The organization is governed by a community board and holds CHC designation within the provincial system, operating as an anchor partner of the East Toronto Health Partners Ontario Health Team (a network of 100+ organizations) alongside four other East Toronto CHCs. Core technology is conventional health IT (EHR, OHT coordination infrastructure, teletriage protocols); the single notable AI asset is the retinal camera used within DESP.

The current period is one of simultaneous expansion and contraction. SRCHC has launched a mobile health clinic (2024), the HART Hub (2024), primary care expansion at Health Access Taylor-Massey (2025), and a foot care program extension (2025), while losing two flagship harm reduction sites to provincial funding decisions: KeepSIX CTS closed March 21, 2025, and Moss Park CTS funding was terminated effective June 13, 2026. Leadership transitioned in November 2024 when Shannon Wiens, a 24-year internal veteran, became CEO.

Name

South Riverdale Community Health Centre

Legal name

South Riverdale Community Health Centre

Website

https://srchc.ca

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

101–250 employees

Short description

South Riverdale Community Health Centre is a non-profit community health centre in East Toronto providing free, team-based primary care, mental health, harm reduction, perinatal, and social services to 16,786 equity-deserving clients annually through six locations and a mobile clinic, publicly funded via Ontario Health and government partners.

Ownership category

akta.pro rank

Product category

Community Health Centre Services

NAICS

Other Individual and Family Services (62419), Services for the Elderly and Persons with Disabilities (62412), Community Food Services (62421)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Independent Primary Care Practices (HLAFAGAA)

akta.pro secondary industries

Integrated Primary Care in Behavioral Health Settings (HLAFAGAM), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

Keywords

• Community primary care
• Harm reduction services
• Chronic disease management
• Perinatal midwifery care
• Seniors active living

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Ontario Health (Toronto Region) funding: SRCHC's principal funder is Ontario Health (Toronto Region) through a Multi-Sector Service Accountability Agreement (MSSAA) covering April 1, 2023 to March 31, 2026. This public funding covers core operations, clinical programs, and community services.
2. Government ministry and agency funding: Funded by the Government of Ontario Ministry of Health, Health Canada, the City of Toronto, Public Health Agency of Canada, and the Ministry for Seniors and Accessibility. These grants and transfers support specific programs including harm reduction, diabetes care, senior services, and food security initiatives.
3. Foundation and community partner funding: Funded by United Way Greater Toronto, Community Food Centres Canada, and other community foundation partners. Annual reports list individual donors and organizational sponsors supporting specific programs and services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

SRCHC delivers free, team-based integrated primary healthcare and community services at six locations, at partner sites, and through a mobile health clinic across East Toronto. Core offerings include primary care, mental health and substance use support, chronic disease management (including the DECNET diabetes program and Toronto Diabetes Care Connect), perinatal care via the MATCH Program, harm reduction and supervised consumption services, seniors' active living programming, and food security programs through the Harmony Community Food Centre.

Product overview

South Riverdale Community Health Centre is a community-based healthcare organization providing integrated health and social services across East Toronto. The organization operates as a single unified health centre offering multiple interconnected programs and services including primary care, mental health and substance use support, chronic disease management, and community wellness programs. Key programs include the East Toronto HART Hub for homeless and addiction recovery, MATCH Program for perinatal care, Toronto Diabetes Care Connect for diabetes referral services, Hepatitis C Virus Care programs, Harmony Community Food Centre for food security, and Seniors' Active Living Programs. Services are delivered at multiple locations across East Toronto including the main site at 955 Queen St E, partner sites, and through mobile outreach. The organization serves approximately 16,786 people annually through over 175,000 visits, providing low-barrier, team-based care rooted in harm reduction, health equity, and community partnership.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care

Quantifiable outcome

• 16,786 people served in fiscal year 2025-26
• +8 more outcomes

Named customers5 records

Segments10 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

24 partnerships are on record, tiered core and minor.

• East Toronto Health Partners (ETHP) Ontario Health TeamcoreStrategic or Co-development PartnerSRCHC is an anchor partner within the ETHP, one of Ontario's Ontario Health Teams serving East Toronto. ETHP brings together over 100 health, social, and community service providers working together to improve how community members find and receive care. SRCHC represents one of five CHCs in East Toronto within ETHP and contributes to system transformation initiatives including falls prevention toolkits, chronic disease pathway redesign, and equity and anti-racism work.
• Parkdale Queen West Community Health Centre (PQWCHC)coreStrategic or Co-development PartnerPQWCHC is a key partner in the Primary CONNECT (Collaborative Navigation Network for Connected Treatment) program alongside SRCHC and CAMH. This Interprofessional Primary Care Team (IPCT) works across multiple sites to enhance support for people experiencing mental health and substance use challenges, prioritizing marginalized, racialized, Indigenous, and low-income individuals.
• Centre for Addiction and Mental Health (CAMH)coreStrategic or Co-development PartnerCAMH is a partner in the Primary CONNECT program alongside SRCHC and Parkdale Queen West CHC, contributing psychiatric expertise, addiction medicine, and clinical leadership to the integrated primary care team serving marginalized populations with complex mental health and substance use needs.
• Michael Garron Hospital (MGH)coreStrategic or Co-development PartnerMGH is a key hospital partner for the MATCH Program (Midwifery and Toronto Community Health). SRCHC midwives staff and lead the Early Pregnancy Clinic at MGH — the first midwifery-led outpatient early pregnancy clinic in Canada. Strong collaborative relationships exist with MGH's obstetric, midwifery, internal medicine, endocrinology, nursing, and paediatric teams for seamless perinatal care.
• University Health Network (UHN)coreStrategic or Co-development PartnerUHN partners with SRCHC on the Diabetes Eye Screening Program (DESP), providing specialist review of retinal images captured using AI-based handheld cameras. UHN research enabled home-based eye screening for mobility-limited clients. DESP is the top-performing tele-ophthalmology program in Ontario with 4,600+ people screened since 2017.
• Toronto Community HousingcoreStrategic or Co-development PartnerToronto Community Housing is a key partner for the Toronto Community Hep C Program (TCHCP). SRCHC provides Hep C testing, treatment, and support services directly within Toronto Community Housing buildings, reaching individuals who face significant barriers to accessing mainstream healthcare.
• Diabetes Action CanadacoreStrategic or Co-development PartnerSRCHC became Diabetes Action Canada's first official Knowledge User partner, enabling SRCHC to access DAC network resources to inform policies related to provincial diabetes eye screening and limb preservation work, and to advance diabetes management and care for clients.
• Oakridge Health and Harm Reduction Hub partnerscoreStrategic or Co-development PartnerThe Oakridge Health and Harm Reduction Hub at Cataraqui Recreation Centre operates as a multi-partner initiative including East Toronto Health Partners (ETHP), Comprehensive Treatment Clinic, COTA Health, Gerstein Crisis Centre, Sound Times Support Services, St. Michael's Homes, The Neighbourhood Group, and WoodGreen Community Services. Provides one-stop low-barrier access to health care, harm reduction, crisis support, housing, and social services.
• East Toronto HART Hub partnerscoreStrategic or Co-development PartnerThe East Toronto HART (Homeless and Addiction Recovery Treatment) Hub is co-led by SRCHC and St. Michael's Homes, bringing together 13 partner organizations including 2-Spirited People of the 1st Nations, Alpha House Recovery Community, Anishnawbe Health Toronto, Comprehensive Treatment Clinic, COTA Health, Fontbonne Ministries, Gerstein Crisis Centre, Michael Garron Hospital, TNG Community Services, The Neighbourhood Organization, The Salvation Army, and WoodGreen Community Services. Provides low-barrier healthcare, social supports, and housing services.
• Second HarvestminorStrategic or Co-development PartnerSecond Harvest partners with SRCHC's Oakridge Health and Harm Reduction Hub to address food insecurity by distributing food donations through a weekly food bank, complementing harm reduction and health services with food access.
• Toronto Humane SocietyminorStrategic or Co-development PartnerThe East Toronto Outreach Project (ETOP) partners with the Toronto Humane Society to help service users access veterinary care for their pets. Recognizing pets as family, this partnership opens doors to healthcare engagement — when people are supported with their pet's health, they are more likely to engage with their own care.
• Toronto RideminorStrategic or Co-development PartnerHarmony Hall Seniors Transportation operates in partnership with Toronto Ride to provide accessible transportation services for seniors 55+ and adults with disabilities within East York, supporting access to Harmony Hall programs and other destinations.
• Ontario HealthcoreStrategic or Co-development PartnerOntario Health (Toronto Region) is SRCHC's principal funder through a Multi-Sector Service Accountability Agreement. Ontario Health also partners with SRCHC through Toronto Diabetes Care Connect as a system-level partner working to improve diabetes care delivery across Toronto.
• Ontario Ministry of HealthcoreStrategic or Co-development PartnerGovernment of Ontario Ministry of Health provides core funding to SRCHC as a community health centre, supporting the full range of primary care, mental health, and harm reduction programs.
• Health CanadacoreStrategic or Co-development PartnerHealth Canada provides funding to support SRCHC programs including harm reduction, substance use services, and community health initiatives. SRCHC is one of Ontario's first organizations to operate supervised consumption services with Health Canada support.
• City of TorontocoreStrategic or Co-development PartnerThe City of Toronto provides funding and operational support for SRCHC programs including public health initiatives, harm reduction services, and community health programming. SRCHC worked with the City to install a needle kiosk at Jimmie Simpson Park.
• United Way Greater TorontocoreStrategic or Co-development PartnerUnited Way Greater Toronto is a key funder of SRCHC's community health and social programs, supporting initiatives that address social determinants of health including food security, seniors' services, and community development in East Toronto.
• Community Food Centres CanadacoreStrategic or Co-development PartnerCommunity Food Centres Canada partners with SRCHC to support the Harmony Community Food Centre, a hub for community meals, food skills programs, and food security initiatives. This partnership enables programs like Kids Can Cook, Mind Your Food, and the Good Food Market.
• Regent Park Community Health CentreminorStrategic or Co-development PartnerRegent Park CHC is a partner in the Toronto Community Hep C Program (TCHCP), hosting Hep C treatment group sessions on Tuesdays. As part of the network of CHCs collaborating on Hep C care, it extends SRCHC's reach within the Toronto CHC system.
• Sherbourne HealthminorStrategic or Co-development PartnerSherbourne Health is a partner in the Toronto Community Hep C Program (TCHCP), hosting the Continuing Care Support Group on Mondays. It also partners with SRCHC on inclusive health services for 2SLGBTQ+ communities.
• Downtown East Ontario Health TeamcoreStrategic or Co-development PartnerSRCHC works closely with the Downtown East OHT alongside the East Toronto Health Partners OHT to plan and coordinate services, extending collaborative care across the East Toronto and Downtown East geography.
• Ontario Health Teams across East Toronto (multiple CHC partners)coreStrategic or Co-development PartnerSRCHC represents East Toronto's five CHCs within the ETHP OHT, alongside Access Alliance, East End Community Health Centre, Flemingdon Community Health Centre, and Vibrant Healthcare Alliance. These five CHCs have a long history of collaborative, integrated work focused on health equity, health promotion, community governance, and team-based care for socially vulnerable and medically complex residents.
• Downtown East Ontario Health TeamminorStrategic or Co-development PartnerSRCHC works with the Downtown East OHT on falls prevention programming and other system-level quality improvement initiatives, contributing to organizational fall prevention programs across partner organizations.
• Mark's (Mark's Work Wearhouse)minorStrategic or Co-development PartnerSRCHC partners with Mark's to provide free, well-fitted footwear to clients experiencing homelessness or underhoused status, many of whom have diabetes. Clients receive a 'prescription' for properly fitted shoes and boots through the foot care program, supporting foot health and preventing complications.

Scale indicators32 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Vibrant Healthcare Alliance: West Toronto CHC focused on primary care, chronic disease management, and health equity. Direct peer because it is one of the five East Toronto CHCs in the ETHP OHT, sharing the CHC governance and funding model with SRCHC.
• Anishnawbe Health Toronto: Toronto Indigenous health centre providing traditional healing, primary care, and mental health services. Direct peer because it partners with SRCHC in the East Toronto HART Hub and Moss Park CTS, serving overlapping Indigenous client populations with a focus on culturally-safe care.
• Flemingdon Community Health Centre: East Toronto CHC delivering primary care, settlement services, and seniors' programs to immigrant-rich communities. Direct peer because it is one of the five East Toronto CHCs under ETHP alongside SRCHC, serving geographically overlapping populations with similar model.
• Regent Park Community Health Centre: Toronto CHC providing primary care, harm reduction, and settlement services to diverse urban populations. Direct peer because it co-hosts the Toronto Community Hep C Program with SRCHC and operates the same CHC model within the East Toronto ecosystem.
• Sherbourne Health: Toronto health centre specializing in primary care for 2SLGBTQ+ communities and people experiencing homelessness. Direct peer because it collaborates with SRCHC on the Toronto Community Hep C Program and 2SLGBTQ+ inclusive health services, serving overlapping populations.
• East End Community Health Centre: East Toronto CHC providing primary care, diabetes education, and community programs to underserved populations. Direct peer because it is one of the five East Toronto CHCs working collaboratively with SRCHC through the ETHP Ontario Health Team.
• Access Alliance Multicultural Health and Community Services: Toronto CHC delivering primary care, settlement services, and language-specific programming to newcomers and refugees. Direct peer because it is one of the five East Toronto CHCs in the ETHP partnership and serves similar refugee/immigrant populations with overlapping service offerings.
• Parkdale Queen West Community Health Centre: Toronto-based CHC delivering team-based primary care, harm reduction, and community services to equity-deserving populations. Direct peer because it is a co-lead in the Primary CONNECT interprofessional care team with SRCHC and CAMH, serving overlapping populations in downtown Toronto.

Broad incumbents

• Michael Garron Hospital: East Toronto acute care hospital providing emergency, inpatient, and outpatient services. Broad incumbent because it hosts SRCHC's MATCH Early Pregnancy Clinic and is a core clinical partner, but operates a much broader hospital portfolio rather than focusing on community primary care.
• Centre for Addiction and Mental Health (CAMH): Toronto specialty mental health and addiction hospital offering inpatient and outpatient psychiatric services. Broad incumbent because it is a core partner in Primary CONNECT with SRCHC, providing psychiatric expertise, but operates as a much larger specialty institution rather than a community health centre.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SRiverdaleCHC
• Facebookfacebook.com/SRCHC
• LinkedInlinkedin.com/company/south-riverdale-community-health-centre
• Instagraminstagram.com/southriverdalechc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about South Riverdale Community Health Centre