What Neofonie does

Neofonie GmbH is a Berlin-based full-service digital agency founded in 1999, originally known as the creator of the first German-language search engine. The firm employs approximately 90 specialists across its German operations, organized around four service pillars: Commerce (Shopware, SAP Commerce, Shopify, SCAYLE), Content Management (Magnolia, TYPO3, Strapi, Contentful), Artificial Intelligence (text mining, semantic search, machine learning consulting via its proprietary TXTWerk platform and the ontolux AI subsidiary), and Mobile/IoT (Flutter cross-platform, native iOS/Android, cloud backends). It serves mid-sized German Mittelstand companies and large enterprises through direct consulting-led sales, supported by tier-one vendor partnerships (TYPO3 Gold, SAP Silver, Shopware, Magnolia, T-Systems) and a Top 50 German agency ranking.

The business operates on a professional services revenue model: project-based, quote-driven engagements billed against scope, team composition and timeline, with multi-year contracts and ongoing managed services for hosting, IT operations (including the T-Systems Government Site Builder) and continuous delivery. Customer roster spans publishing/media (Wort & Bild Verlag, FUNKE Mediengruppe, PMG, Gruner+Jahr), insurance (R+V24, HUK-COBURG), automotive (Audi, ADAC, Fujitsu), retail/CE (Jägermeister, Hama, Gigaset, Bechtle), telecommunications (Deutsche Telekom), sports and public sector. Certified to ISO 27001:2022 in 2024, the firm positions itself as an enterprise-grade German alternative for digital transformation, CMS/commerce implementation, AI-driven text analytics and mobile applications, with a near-shore delivery subsidiary in Poland and an in-house AI subsidiary (ontolux).

Three wholly-owned subsidiaries support execution: Neofonie Mobile GmbH (mobile app development), Neofonie Polska (near-shore delivery), and ontolux (language models and NLP consulting, founded 2021). Revenue is not publicly disclosed; no venture capital funding rounds or parent company are reported. The firm reports a long-tenured executive group including CEO Thomas Kitlitschko, COO Stefan Gerstmeier (Neofonie Mobile and Polska), and Senior Sales Manager Jörg Krahnert. Notable recognition includes the Deep Tech Award 2023, Top 50 Agency ranking 2020, and a Top IT Employer designation in 2022.

Name

Neofonie

Legal name

Neofonie GmbH

Website

https://neofonie.de

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Neofonie is a Berlin-based full-service digital agency with about 90 specialists serving German mid-sized and large enterprises across Commerce, Content Management, AI/text mining (TXTWerk), and Mobile development.

Ownership category

akta.pro rank

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Digital Consulting Services: Strategic consulting for digital transformation, UX design, technology evaluation, and project management. Engages directly with enterprise clients to advise on digital strategy, system selection (CMS, Commerce platforms), and implementation roadmaps.
2. Software Development & Implementation: Custom software development, system integration, and implementation services for E-Commerce, CMS, AI/ML solutions, and mobile applications. Projects delivered in Time & Budget with agile methodology.
3. Managed Services & Operations: Ongoing operational support, hosting, and maintenance services including Managed Hosting partnerships, IT operations support (e.g., Government Site Builder with T-Systems), and continuous delivery pipelines.
4. Research & Development Projects: Collaborative research projects with academic institutions and industry partners on AI, text mining, and digital technologies. Includes projects like AI4SCM (Supply Chain Risks), Text2Tech, TSS MoVe, and partnerships with Humboldt University Berlin and DIPF.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Neofonie is a Berlin-based full-service digital agency that consults, designs, and implements digital solutions for mid-sized and large enterprises. Core offerings span four service pillars: E-Commerce (Shopware, SAP Commerce, Shopify, SCAYLE), Content Management (Magnolia, TYPO3, Strapi, Contentful), Artificial Intelligence (proprietary TXTWerk text mining, semantic/intelligent search, machine learning consulting), and Mobile app development (Flutter, native iOS/Android, IoT). Supporting capabilities include UX design, QA/testing, accessibility, SEO, managed hosting, and research partnerships.

Product overview

Neofonie is a Berlin-based full-service digital agency with over 25 years of experience serving mid-sized and large enterprises. The company operates through several subsidiaries including Neofonie Mobile (mobile app development), ontolux (AI and machine learning), and ION ONE (UX design). Their core service portfolio spans four main areas: E-Commerce (implementing Shopware, SAP Commerce, Shopify, and SCAYLE), Content Management (Magnolia, TYPO3, Strapi, Contentful), Artificial Intelligence (text mining via TXTWerk, semantic search, machine learning consulting), and Mobile Development (Flutter, native iOS/Android, IoT solutions). They also provide supporting services including UX design, QA/testing, accessibility consulting, SEO, managed hosting, and research. The TXTWerk text analysis platform powers semantic content enrichment and intelligent search across customer applications.

Differentiator

Problem solved

Functional benefit

Brands

• ontolux: AI agency specializing in language models, text analysis, and machine learning solutions
• ION ONE
• ION ONE

Products and services

• TXTWerk
• Digital Consulting Services
• Software Development & Implementation
• Mobile App Development (Neofonie Mobile)
• Machine Learning & AI Consulting
• Managed Services & Hosting
• UX & Web Design (ION ONE)
• Research & Development Projects

Quantifiable outcome

• R+V24 Magnolia CMS Relaunch completed successfully under pandemic conditions with live launch in June 2020
• +2 more outcomes

Named customers24 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• TYPO3 AssociationcoreTechnology or IntegrationGold member of TYPO3 Association. Neofonie actively participates in TYPO3 community events including TYPO3 Camp Berlin-Brandenburg, demonstrating expertise in TYPO3 CMS implementation.
• SAPcoreTechnology or IntegrationSAP Silver Partner with TXTWerk integration. Neofonie implements SAP Commerce/SAP Hybris solutions for enterprise clients.
• ShopwarecoreTechnology or IntegrationExtensive Shopware implementation experience with multiple successful e-commerce projects including Jägermeister, noelani, KISAG, and others.
• MagnoliacoreTechnology or IntegrationMagnolia CMS implementation partner with extensive enterprise experience including Bechtle, R+V24, and Elvaston projects.
• T-SystemscoreImplementation/ SI/ Consulting PartnerNeofonie supports T-Systems with IT operations of the Government Site Builder, providing ongoing technical maintenance and development services for public sector digital infrastructure.
• datangominorStrategic or Co-development PartnerJoint partnership to strengthen modern Learning Experience solutions, combining Neofonie's digital expertise with datango's learning management capabilities.
• KI Bundesverband (German AI Federal Association)minorStrategic or Co-development PartnerMember of the German AI Federal Association for networking, industry influence, and advocacy in AI policy and standards.
• ontoluxcoreStrategic or Co-development PartnerNeofonie-founded AI agency focused on language models, text mining, and NLP. Operates as a specialized subsidiary for AI consulting and solutions.
• Neofonie PolskacoreOthersPolish subsidiary providing additional development capacity and Nearshore resources for project delivery.
• ION ONEminorStrategic or Co-development PartnerUX-focused service brand for user experience consulting, workshops, and design services. Particularly focused on Food-Branche and industrial sectors.
• Füchse BerlinminorGTM or Marketing PartnerOfficial partner of Füchse Berlin handball club, developing their fan app and supporting through sponsorship/partnership.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• dmcgroup: German digital agency group with comparable Magnolia, Shopware and TYPO3 implementation capabilities, serving similar mid-market and enterprise clients across DACH.
• SinnerSchrader (now Accenture Song): Long-standing Hamburg/Berlin full-service digital agency offering Commerce, CMS, mobile and platform engineering to German enterprises — historically Neofonie's closest head-to-head peer before its 2017 acquisition by Accenture.
• denkwerk: Cologne/Berlin full-service digital agency with comparable service breadth across strategy, UX, Commerce and custom software for German enterprise clients including media and retail.
• TWT Interactive (part of TWT Group): Düsseldorf-based digital agency delivering CMS, Commerce, mobile and digital marketing solutions to mid-sized and large German enterprises — directly overlapping with Neofonie's service portfolio and target customers.
• netz98 new media GmbH: Mannheim-based TYPO3 Gold partner and digital agency specializing in CMS, Commerce and custom web development — direct competitor for TYPO3-centric projects in the DACH enterprise market.
• Scholz & Volkmer: Wiesbaden-based digital agency with similar full-service profile (strategy, UX, development) serving large German brands across commerce and content experiences.
• Triplesense Reply: Frankfurt digital agency (part of Reply group) combining commerce, content and CRM implementations for German enterprise clients — comparable size and DACH mid-market focus.
• Fork Unstable Media: Hamburg digital agency delivering CMS, commerce and custom platform engineering — comparable scale and DACH mid-market enterprise focus to Neofonie.

Broad incumbents

• Accenture Song (formerly Accenture Interactive): Global consultancy's creative and digital experience arm — already dominant in DACH after SinnerSchrader acquisition; competes with Neofonie for the largest enterprise transformation RFPs.
• IBM iX (IBM Consulting): Global experience design and digital transformation arm of IBM offering overlapping CMS, commerce and AI services to large enterprises including German DAX-level clients.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/neofonie
• Facebookfacebook.com/Neofonie
• LinkedInlinkedin.com/company/neofonie-gmbh

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neofonie