SOFTTAILOR
SOFTTAILOR GmbH is a Darmstadt-based Managed Service Provider specializing exclusively in Endpoint Management and Security for DACH enterprise IT departments managing 200 to 10,000+ endpoints, delivering Microsoft-centric managed services, patch management, software packaging, and migration services to a 200k+ endpoint customer base.
- Company typePrivate
- Founded2007
- HeadquartersDarmstadt, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What SOFTTAILOR does
SOFTTAILOR GmbH is a privately held, Darmstadt-based Managed Service Provider specializing exclusively in Endpoint Management and Security for enterprise IT environments. The firm manages 200,000+ endpoints across its customer base with a team of 20+ endpoint specialists, serving organizations with 200 to 10,000+ endpoints in the DACH region (Germany, Austria, Switzerland) with stated global delivery capability. Named customers span banking, energy, insurance, healthcare, manufacturing, chemicals, and IT services, including Atruvia AG, Computacenter, RheinEnergie, and WEMAG AG.
The company's core offering is structured around a proprietary 'Endpoint Strategie' framework covering four pillars: Unified Endpoint Management (UEM), System Hardening, Patch Management, and Endpoint Protection Platform. Service delivery is built on a Microsoft-centric technology stack (Intune, MECM/SCCM, Microsoft Defender for Endpoint, Microsoft Entra ID) complemented by baramundi, Ivanti, Patch My PC, Advanced Installer, and PSADT. The portfolio consists of three managed services (Endpoint Management, Patch Management, Software Packaging) plus professional services for migration, design and implementation, support, and consulting, alongside a productized training and workshop business.
SOFTTAILOR operates a direct enterprise field sales motion anchored by free initial consultation, with annual subscription billing on custom quotes. The firm is founder/management-led under Co-CEO Thore Lenz and Managing Director Dorian Garbe, with no disclosed institutional investment or parent company. Marketing is content-driven through a technical blog, whitepapers (including the proprietary DACH 2025/26 study), webinars, and SEO, supplemented by deep partnerships with Microsoft, baramundi, Patch My PC, and co-founding membership in the IAMCP Business Circle Endpoint Management.
SOFTTAILOR firmographics
Firmographics- Name
- SOFTTAILOR
- Legal name
- SOFTTAILOR GmbH
- Website
- https://softtailor.de
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SOFTTAILOR GmbH is a Darmstadt-based Managed Service Provider specializing exclusively in Endpoint Management and Security for DACH enterprise IT departments managing 200 to 10,000+ endpoints, delivering Microsoft-centric managed services, patch management, software packaging, and migration services to a 200k+ endpoint customer base.
- Ownership category
- akta.pro rank
SOFTTAILOR industry classification
Industry- Product category
- Endpoint Management & Security Services
- NAICS
- Computer Systems Design and Related Services (54151), Business Support Services (5614)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)
- akta.pro primary industry
- Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)
- akta.pro secondary industries
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where SOFTTAILOR is headquartered
LocationHeadquarters
- HQ city
- Darmstadt
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
SOFTTAILOR business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed Services (Endpoint Management as a Service): Recurring managed service contracts providing comprehensive endpoint management and security. Delivered as modular services or all-inclusive 'Rundum-Sorglos' packages. Revenue is generated through ongoing service fees with automation and best practices reducing operational costs.
- Managed Patch Management Services: Automated third-party application patching and vulnerability management as a continuous service. Part of the managed services portfolio with recurring revenue characteristics.
- Software Packaging Services: Custom software packaging services creating MSI packages following industry best practices. One-time project-based revenue with potential for ongoing packaging needs.
- Consulting and Implementation Services: Professional services including Endpoint Strategy conception, Migration services (UEM solution, OS, Endpoint Protection), Microsoft Intune Consulting, Microsoft 365 Consulting, and Ivanti DSM Migration. Time-and-materials or project-based engagement.
- Workshops and Training: Educational offerings including Endpoint Strategy Workshop, Intune Workshop, Systemhärtung Workshop, Advanced Installer Training, PSADT Training, and MECM Training. One-time or recurring training engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom quote-based pricing tailored to customer requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
SOFTTAILOR product offering
Product offeringCore offering
SOFTTAILOR is a German managed service provider specializing exclusively in Endpoint Management & Security. Its portfolio centers on three managed services (Endpoint Management as a Service, Patch Management as a Service, and Software Packaging as a Service), complemented by professional services such as migration, design & implementation (Konzeption), and support/advisory, plus specialized consulting on Microsoft Intune, Microsoft 365, and Ivanti DSM migrations, and a series of instructor-led workshops. The entire service delivery is structured around the company's proprietary Endpoint Strategie Framework covering UEM, system hardening, patch management, and endpoint protection.
Product overview
SOFTTAILOR is an IT service provider specializing exclusively in Endpoint Management & Security, offering a full-service portfolio built around their proprietary Endpoint Strategie framework. The core offerings consist of three managed services: Endpoint Management as a Service for comprehensive device management and security, Patch Management as a Service for automated third-party application patching, and Software Packaging as a Service for creating deployment-ready software packages. These are complemented by professional services including Migration, Design & Implementation (Konzeption), and Support & Advisory services. SOFTTAILOR provides specialized consulting for Microsoft Intune, Microsoft 365, and Ivanti DSM migrations, alongside instructor-led workshops covering Endpoint Strategy, Intune, System Hardening, Advanced Installer, MECM/SCCM, Ivanti Neurons, and PSADT. The company implements and manages a curated portfolio of third-party tools including Microsoft Intune, MECM/SCCM, baramundi Management Suite, Patch My PC, Robopack, Advanced Installer, and Microsoft Defender for Endpoint to deliver their managed services.
Differentiator
Problem solved
Functional benefit
Products and services
- Endpoint Management as a Service
Quantifiable outcome
- Organizations with Best-Practice Endpoint Management are demonstrably better protected against cyber threats
- +3 more outcomes
Companies that use SOFTTAILOR
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles3 records
SOFTTAILOR technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability1 record
Feature4 records
SOFTTAILOR partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcorePrimary technology partner. SOFTTAILOR is a specialized provider focused exclusively on Microsoft Endpoint Management & Security technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Defender for Endpoint, and Microsoft Entra ID. These Microsoft platforms form the core technology stack for all service delivery.
- baramundicoreTechnology partnership for baramundi Management Suite (UEM and real-time software distribution 'Made in Germany') and baramundi Proactive Hub (Digital Employee Experience). Offered as alternative or complement to Microsoft solutions for customers requiring German-made technology.
- Patch My PCcoreTechnology partnership for Patch My PC, described as the market leader in patch management for Intune and MECM. Used as part of managed patch management services. Customer testimonials confirm successful deployment and ongoing use.
- IAMCP (International Association of Microsoft Channel Partners)coreFounding Member of the IAMCP Business Circle Endpoint Management. Active participation in the Microsoft partner ecosystem with co-founding of the Endpoint Management expert circle. Thore Lenz is a co-founder of this expert circle.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
SOFTTAILOR competitors and assessment
Company assessmentDirect peers
- Bechtle AG: One of Europe's largest IT services and trading groups, headquartered in Germany, with a managed services portfolio that explicitly includes endpoint management and Microsoft 365 workplace services — directly comparable to SOFTTAILOR's offering at significantly greater scale.
- Allgeier SE: German IT services group operating across enterprise software, managed services, and Microsoft/Workplace practices; comparable to SOFTTAILOR in delivering Microsoft-centric endpoint and workplace services to mid-market and enterprise customers in DACH.
- msg group: Germany-based IT services and consulting group with a substantial managed services and workplace practice; competes for the same enterprise IT budgets, particularly in regulated industries where SOFTTAILOR also has reference customers (insurance, banking, healthcare).
- SVA System Vertrieb Alexander GmbH: Germany-based IT system house and managed services provider with deep Microsoft, datacenter, and workplace practices; serves mid-market and enterprise customers across DACH with comparable endpoint and workplace managed services.
- CANCOM SE: German-headquartered hybrid IT and managed services provider with a strong Microsoft alignment and dedicated managed workplace / endpoint practice — competes for the same enterprise IT departments that SOFTTAILOR targets in DACH.
Emerging players
- 1E: Endpoint management and digital employee experience vendor with strong Microsoft Intune / ConfigMgr alignment; competes for the same enterprise IT decision-makers, particularly those modernizing endpoint estates toward Microsoft-centric stacks.
- Aagon GmbH: German UEM and client management software vendor with a similar 'Made in Germany', Microsoft-adjacent positioning; serves many of the same DACH mid-market and enterprise customers SOFTTAILOR targets and is a relevant adjacent competitor in endpoint management tooling.
- Matrix42 AG: German endpoint, workspace, and IT service management software vendor; relevant adjacent competitor in the same DACH endpoint management category, with overlapping enterprise customer targets and a comparable Microsoft-friendly positioning.
- baramundi software AG: German UEM software vendor and a named SOFTTAILOR technology partner; while a vendor rather than a service provider, its 'Made in Germany' positioning overlaps with SOFTTAILOR's DACH-focused, data-residency-friendly endpoint offering and they occasionally compete for the same customer wallets.
Broad incumbents
- Computacenter plc: Large UK-headquartered but DACH-heavy IT infrastructure and managed services provider; broad portfolio that includes enterprise endpoint management, and is also a named SOFTTAILOR customer via its system-house relationships.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SOFTTAILOR social profiles
Digital presenceSOFTTAILOR financial estimates
Financial estimateRevenue estimate
Valuation estimate
SOFTTAILOR leadership team
Management profileNumber of profiles
Profiles2 records
SOFTTAILOR funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SOFTTAILOR M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SOFTTAILOR
What does SOFTTAILOR do?
SOFTTAILOR is a German managed service provider specializing exclusively in Endpoint Management & Security. Its portfolio centers on three managed services (Endpoint Management as a Service, Patch Management as a Service, and Software Packaging as a Service), complemented by professional services such as migration, design & implementation (Konzeption), and support/advisory, plus specialized consulting on Microsoft Intune, Microsoft 365, and Ivanti DSM migrations, and a series of instructor-led workshops. The entire service delivery is structured around the company's proprietary Endpoint Strategie Framework covering UEM, system hardening, patch management, and endpoint protection.
Is SOFTTAILOR a public or private company?
SOFTTAILOR is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SOFTTAILOR founded?
SOFTTAILOR was founded in 2007. It employs 11 to 50 people.
Where is SOFTTAILOR based?
SOFTTAILOR is headquartered in Darmstadt, Germany, in the Europe region.
How does SOFTTAILOR make money?
Five revenue lines are on record. Managed Services (Endpoint Management as a Service) is the primary driver. The others are managed Patch Management Services, software Packaging Services, consulting and Implementation Services and workshops and Training.
Who are SOFTTAILOR's main competitors?
Direct peers on record are Bechtle AG, Allgeier SE, msg group, SVA System Vertrieb Alexander GmbH and CANCOM SE. Emerging players are 1E, Aagon GmbH, Matrix42 AG and baramundi software AG. Computacenter plc is listed as a broad incumbent.
Does SOFTTAILOR have an API?
No public API is recorded for SOFTTAILOR.
What industry is SOFTTAILOR in?
SOFTTAILOR's product category is Endpoint Management & Security Services. Its primary akta.pro industry code is BPAEAKAO, Managed DevOps / Platform Operations (Run & Operate), with a secondary code of BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.). Its NAICS code is 54151 and its SIC code is 7370.