Trustbridge

What Trustbridge does

Trustbridge is a non-profit 501(c)(3) hospice and palliative care provider serving South Florida, founded in 1978 as Hospice of Palm Beach County, Hospice of Broward County, and Hospice by the Sea. Operating from its headquarters in West Palm Beach with 7 inpatient care centers, 8 regional offices, and 2 distribution facilities across Palm Beach and Broward counties, Trustbridge delivers end-of-life care to patients with terminal illness (6-month or less prognosis) primarily in their homes, complemented by inpatient acute symptom management, skilled nursing and assisted-living facility partnerships, and hospital-based palliative consultations. The organization serves a diverse patient population including Medicare and Medicaid beneficiaries, veterans (4-Star We Honor Veterans partner), Jewish patients and families (Tikvah program), and dementia patients and caregivers, supported by specialty programs in music therapy, pet therapy, spiritual care, and bereavement services including Camp Good Grief for children.

The technology stack is operationally focused rather than technology-differentiated: clinical documentation runs on Homecare Homebase, supply chain on McKesson, document management on PowerDMS, and productivity on Microsoft 365. The notable proprietary assets are non-digital: Trustbridge operates Florida's first hospice-owned pharmacy and a medical equipment division providing direct bedside delivery of medications and mobility aids, creating vertical integration that competitors reliant on third-party suppliers lack. Following the April 2024 affiliation and April 2026 full integration with Empath Health, Trustbridge operates as a subsidiary of Florida's largest non-profit post-acute care organization, with the combined entity serving approximately 5,000 hospice patients daily — 1 in 5 Floridians receiving hospice care — and pursuing dementia care expansion through the CMS GUIDE model.

The business model is dominated by per-diem Medicare Part A hospice reimbursement, supplemented by Medicaid and private insurance payments, with no public pricing disclosures. As a non-profit, Trustbridge provides care regardless of ability to pay, with uncompensated and supplemental programs (music therapy, bereavement, charity care, staff education) funded through the Trustbridge Hospice Foundation, a 501(c)(3) philanthropic arm. Go-to-market is enterprise field sales oriented: dedicated physician referral lines, eligibility and admissions lines, palliative consult lines, a Provider Link portal, and a Speakers Bureau educate healthcare providers and community groups, while direct patient/family outreach through community presentations, multilingual resources, social media, and foundation events drives top-of-funnel demand. Revenue figures are not publicly disclosed.

Name

Trustbridge

Legal name

Trustbridge, Inc.

Website

https://trustbridge.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Trustbridge is a non-profit hospice and palliative care provider serving South Florida, delivering end-of-life care to terminally ill patients across homes, care facilities, and seven inpatient centers. Integrated with Empath Health, it serves 1 in 5 Floridians receiving hospice care statewide.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Home Health Care Services (62161), Nursing and Residential Care Facilities (623)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Inpatient Hospice (General Inpatient Care) (HLADAHAB), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Hospital-Based Palliative Care (Inpatient Consult Services) (HLADAHAG), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG)

Keywords

• Hospice care services
• Palliative care
• End-of-life care
• Bereavement support
• Dementia care

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medicare Hospice Benefit: Primary revenue stream from Medicare Part A hospice benefit, covering hospice care for patients with 6-month or less prognosis. Reimbursed for routine home care, continuous home care, inpatient respite, and general inpatient care.
2. Medicaid Hospice Coverage: State Medicaid programs cover hospice services for eligible patients, providing another government reimbursement stream.
3. Private Insurance Reimbursement: Commercial health insurance plans cover hospice services according to contract provisions.
4. Charitable Donations and Foundation: Trustbridge Hospice Foundation (501(c)(3)) raises funds to support unfunded patient programs not covered by Medicare, Medicaid, or private insurance, including charity care, music therapy, bereavement services, and volunteer training.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Trustbridge provides hospice care for patients with a terminal prognosis of six months or less, delivered in patients' homes, partner skilled nursing and assisted living facilities, and seven inpatient care centers. Beyond the core hospice benefit, the organization offers palliative care (Harbor), dementia services with Virtual Dementia Tours, music and pet therapy, spiritual care, veteran-specific care, the Tikvah Jewish Care and Support Program, and bereavement services for adults and children including Camp Good Grief. Care is reimbursed primarily through Medicare, Medicaid, and private insurance, with an in-house pharmacy and medical equipment division enabling direct-to-bedside medication and equipment delivery.

Product overview

Trustbridge is a community nonprofit hospice care provider offering a comprehensive suite of end-of-life and supportive care services across Palm Beach and Broward counties, Florida. The core offering is Hospice Care — end-of-life support for patients with a terminal prognosis of six months or less, delivered in homes, care facilities, or inpatient settings. This is supported by a portfolio of specialized programs including Palliative Care (Harbor) for symptom management at any stage of serious illness, Dementia Services with Virtual Dementia Tours and caregiver support, Music Therapy, Pet Therapy, Spiritual Care, Veterans Programs (4-Star We Honor Veterans partner), and Grief Support services for adults, children, and teens (including Camp Good Grief and the Sea Star Children's Program). The organization also operates Tikvah, a Jewish Care and Support Program honoring Jewish traditions. Beyond direct patient care, Trustbridge provides educational programs through its Medical Fellowship Program (in partnership with HCA Florida Healthcare JFK Hospital and University of Miami), an Internship Program for social work, music therapy, and divinity students, a Volunteer Program with hundreds of community volunteers, and Community Presentations and Education for healthcare professionals and the public. Trustbridge Hospice Foundation serves as the philanthropic arm raising funds for uncompensated patient programs. The organization completed its integration with Empath Health in April 2026, forming Florida's largest non-profit hospice network. Trustbridge operates seven inpatient care centers and multiple regional offices throughout South Florida.

Differentiator

Problem solved

Functional benefit

Brands

• Tikvah Jewish Care and Support Program: A specialized program providing care that respects Jewish beliefs, customs, and traditions, offering Shabbat services, holiday programming, kosher meals, rabbi visits, and support for Holocaust Survivors.

Products and services

• Hospice Care End-of-life care for individuals with terminal illness and a prognosis of six months or less, delivered in homes, partner care facilities, or Trustbridge inpatient care centers. Includes 24-hour caregiver support, pain and symptom management, medication delivery, medical equipment, and emotional and spiritual care.
• Palliative Care (Harbor) Specialized medical care for patients at any stage of serious illness that focuses on relieving pain and symptoms while working alongside the patient's primary doctor to develop a living-well care plan based on needs, priorities, and goals.
• Dementia Services Specialized dementia care program including Virtual Dementia Tours, caregiver support and workshops, Memory Cafes, community education, and first responder training, with expanded 2026 participation in the CMS GUIDE (Guiding an Improved Dementia Experience) model and a specialized dementia adult day center in Ocala.
• Music Therapy Music intervention service that uses techniques such as music-assisted relaxation, movement, songwriting, singing, and recording songs to relieve physical symptoms, enhance mood, stimulate memory recall, and provide emotional intimacy for patients and families.
• Pet Therapy Animal-assisted therapy program in which certified therapy dogs visit hospice patients to provide companionship, with documented health benefits including reduced blood pressure, pain relief, decreased stress, and reduced depression, anxiety, and loneliness.
• Spiritual Care Emotional and spiritual support services for the entire family facing serious illness, provided by ordained ministers and rabbis who help people of all traditions find meaning, provide counseling, assist with advance directives and living wills, and facilitate legacy-building and reconciliation.
• Tikvah Jewish Care and Support Program Specialized program providing end-of-life care that honors Jewish beliefs, customs, and traditions, including Shabbat services, holiday programming, kosher meals, rabbi visits, Holocaust Survivor support, and bereavement resources for the Jewish community.
• Veterans Programs Veteran-specific end-of-life care program operating as a 4-Star We Honor Veterans partner with NHPCO and the VA, providing Veteran-to-Veteran volunteer visits, recognition and pinning ceremonies, and specialized staff training on veterans' unique needs.
• Grief Support (Bereavement Services) Bereavement counseling and support services for adults, children, and teens provided free of charge to anyone in the community who has lost a loved one, including individual and group counseling, support groups, grief workshops, and remembrance events.
• Sea Star Children's Program Grief support program for children and teens who have experienced the death of a loved one, providing individual, family, and group counseling, school-based support groups, Camp Good Grief, family fun events, and caregiver workshops.
• Camp Good Grief Annual grief support camp for children ages 8–17 residing in Palm Beach or Broward County who are grieving the death of a loved one, providing a safe environment for sharing stories and engaging in music, art, outdoor activities, and games. Free to families with lunch and snacks provided.
• Bereavement Services for Adults Adult grief support services including The Nature of Grief workshop, open support groups, loss-specific support groups, individual and family grief counseling for Trustbridge families, grief workshops, and remembrance events.
• Trustbridge Hospice Foundation 501(c)(3) philanthropic arm of Trustbridge dedicated to raising funds for unfunded patient programs and services not covered by Medicare, Medicaid, or private insurance, supporting music therapy, bereavement services, charity care, and extraordinary patient comfort measures.

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Empath HealthflagshipStrategic or Co-development Partner · 7 April 2026Full integration completed after two-year affiliation period. Legacy operations rebranding as Empath Trustbridge Hospice with digital/physical branding rolling out summer 2026. Combined organization is Florida's largest nonprofit hospice network. Strategic focus on dementia care expansion through caregiver education and GUIDE model participation.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Amedisys: Major US hospice provider acquired by UnitedHealth/Optum. Directly comparable in hospice and palliative care delivery model, with similar home-based care infrastructure and Medicare reimbursement dependence; Amedisys's scale and capital access via Optum make it both a peer and a competitive benchmark.
• AccentCare: National home health, hospice, and palliative care provider (parent of Seasons Hospice & Palliative Care). Directly comparable as a multi-state operator offering integrated hospice, palliative, and bereavement services with both home and inpatient delivery channels.
• Enhabit: Hospice and home health provider spun off from Encompass Health. Directly comparable hospice clinical and operating model with multi-state geographic reach and similar Medicare hospice benefit dependency.
• VITAS Healthcare: Largest US hospice provider (a subsidiary of CHEMED Corp), operating across ~14 states with daily census measured in thousands. Directly comparable as a multi-site Medicare-driven hospice network with both home-based and inpatient hospice capacity, serving similar terminal-illness patient profiles.
• BAYADA Home Health Care: Large nonprofit home health and hospice provider operating across multiple US states with specialty programs and a focus on serious-illness and end-of-life care. Comparable as a similarly mission-driven organization with hospice and home health services at meaningful scale, though operating model differs as a private-pay and referral-mix hybrid.
• Hospice of the Valley: Largest nonprofit hospice in Arizona (serving roughly 1 in 3 Arizona hospice patients) and one of the largest US nonprofit hospices by daily census. Most structurally comparable peer as an established regional nonprofit hospice with comparable specialty programs and Medicare-dominated revenue model.
• Compassus: National hospice, palliative, and home health provider operating across more than 30 states. Directly comparable in hospice and palliative care clinical model, including specialty programs (veterans, bereavement) and Medicare-driven reimbursement structure.
• Gentiva: Large national hospice and palliative care provider (formerly Kindred at Home's hospice operations, now under Humana/CenterWell ownership). Directly comparable multi-state hospice operator with similar Medicare Part A hospice benefit reimbursement dependence and complementary palliative and bereavement services.

Broad incumbents

• BrightSpring Health Services: Large diversified home and community health services platform with a hospice segment. Comparable hospice services within a much broader portfolio (pharmacy, home health, behavioral health); broader incumbent rather than pure-play hospice peer.
• CenterWell Hospice: Humana's home health and hospice business (formerly Kindred at Home hospice operations). Comparable as a large incumbent hospice operator with similar reimbursement model and broad multi-state footprint; broader portfolio than Trustbridge given Humana's insurance and primary care integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hospicepbc
• YouTubeyoutube.com/user/HospicePBC
• Facebookfacebook.com/trustbridgehealth
• LinkedInlinkedin.com/company/trustbridge-health
• Instagraminstagram.com/trustbridgecare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trustbridge