What Consein does

Consein (Consultores e Ingenieros CONSEIN, C.A.) is a Venezuelan-founded IT solutions and digital transformation integrator, established in 1987 in Caracas and operating across Venezuela, Panama (regional headquarters since 2010), the Dominican Republic, the United States (Miami), and Spain (Madrid). The company is a Microsoft Gold Partner and has been named Microsoft Country Partner of the Year for six consecutive years (2018-2023), winning the global Microsoft Partner of the Year in 2023. Its core technology stack is the full Microsoft enterprise ecosystem — Azure, Microsoft 365, Power Platform (Power Apps, Power Automate, Power BI, AI Builder, Copilot Studio), Dynamics GP, Microsoft Defender, Intune, Entra ID, and Purview — on which it layers proprietary solutions such as SIMC (capital markets management) and SIAC (shareholder management) for the regulated financial sector, and AI-powered applications including the YOSI chatbot, ARIA inclusive banking assistant, Regis-Pro supplier automation, and the PREDICTION churn-prediction strategy.

Consein earns revenue through four primary streams: project-based professional and consulting services for digital transformation, cloud migration, cybersecurity, and process automation engagements; recurring managed services for Microsoft 365, Azure, and hybrid environments; hardware resale (primarily Dell desktops, laptops, servers, and peripherals) bundled with configuration and support; and one-time licensing of proprietary financial software (SIMC, SIAC) and Microsoft Dynamics GP. Pricing is fully quote-based with no public list, and distribution is exclusively direct and consultative through account managers and a VP of Commercial Services, augmented by Microsoft partner-channel referrals. The customer base is concentrated in Latin American financial institutions (Bancaribe, Banco Mercantil, Banco Plaza), telecom and media (Digitel, Simple TV), and consumer electronics (Aiwa Latam), with a 10-15 major-client portfolio and an emerging vertical push into government, agriculture, and smart-city projects through its Ecosistema portfolio.

Name

Consein

Legal name

Consultores e Ingenieros CONSEIN, C.A.

Website

https://consein.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

51–100 employees

Short description

Consein is a Venezuelan-founded Microsoft Gold Partner and IT integrator delivering cloud, AI, cybersecurity, and proprietary financial systems (SIMC, SIAC) to Latin American enterprises, with six consecutive Microsoft Country Partner of the Year wins.

Ownership category

akta.pro rank

Product category

IT Consulting and Systems Integration

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Enterprise Architecture & IT Operating Model (BPAHAEAB), Video Conferencing & Meetings (HDAIAHAI)

Keywords

• Cloud migration services
• Microsoft 365 integration
• Cybersecurity consulting
• Business process automation
• IT infrastructure services

Headquarters

HQ city

Caracas

HQ country

Venezuela

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. Professional and Consulting Services: Advisory services, project management, technology consulting, and implementation services for digital transformation, cloud migration, cybersecurity, and process automation engagements. These are typically project-based or retainer engagements with enterprise clients.
2. Managed Services: Ongoing platform administration, proactive monitoring, and operational support for Microsoft 365, Azure, and hybrid infrastructure environments. Delivered as recurring service contracts with monthly or annual billing.
3. Hardware Sales: Sale of computing hardware including desktops, laptops, tablets, printers, accessories, and servers from Dell and other leading brands, with configuration and technical support services bundled.
4. Proprietary Software Licensing (SIMC/SIAC): Licensing of proprietary financial systems (SIMC for capital markets, SIAC for shareholder management) and Microsoft Dynamics GP ERP to financial institutions and corporate clients in regulated markets.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Consein is a Microsoft-focused IT consulting and systems integration firm that delivers enterprise digital transformation through six solution categories: cloud infrastructure and Microsoft 365 collaboration, AI and process automation (Power Platform, Copilot, Cognitive Services), financial and corporate governance (proprietary SIMC/SIAC platforms and Microsoft Dynamics GP), cybersecurity (Zero Trust, Microsoft Defender, Intune, Entra ID, Purview), ecosystem vertical solutions (Smart City, Smart Agro, Smart Acuicultura, Industry 4.0), and Dell hardware. The firm combines advisory, implementation, managed services, and proprietary products such as YOSI, ARIA, and Regis-Pro, targeting mid-to-large enterprises in Latin America and the Caribbean.

Product overview

Consein is a technology integrator and consulting firm offering a multi-solution portfolio organized into six solution categories: (1) Infraestructura y Colaboración (cloud infrastructure and collaboration using Microsoft Azure and Microsoft 365), (2) IA y Automatización de Procesos (AI and process automation using Power Platform and generative AI/Copilot), (3) Financieras y de Gobierno Corporativo (financial and corporate governance solutions including SIAC and SIMC for the capital markets, and Microsoft Dynamics GP for ERP), (4) Ciberseguridad (cybersecurity using Microsoft Defender, Intune, Entra ID, Purview, and Zero Trust), (5) Ecosistema (vertical solutions for Smart City, Smart Agro, Smart Acuicultura, Industry 4.0, Hotel Intelligence, and Education via Student First), and (6) Hardware (Dell hardware with configuration and support). Within the AI/automation portfolio, the flagship proprietary products are YOSI (AI chatbot for 24/7 customer service), ARIA (inclusive AI banking assistant with voice and multi-language support), Regis-Pro (automated vendor management with AI Builder), Adology HR (HR transformation with Microsoft 365), and Beyond Office 365 (organizational transformation methodology). The financial products SIAC (shareholder management) and SIMC (capital markets) serve the regulated financial sector. All solutions are delivered through professional services including managed services, project management, advisory, and consulting, positioning Consein as a comprehensive digital transformation partner rather than a single-product vendor.

Differentiator

Problem solved

Functional benefit

Products and services

• YOSI (AI Chatbot) AI-powered chatbot for automated customer service and complaint management developed on Microsoft Azure. Handles 24/7 customer interactions via voice and text, routing complaints through configurable paths and collecting user data for personalized service. Used by Bancaribe to reduce customer service team from 10 to 5 people.
• ARIA (Inclusive AI Banking Assistant) Inclusive AI banking assistant built on Microsoft Azure with Cognitive Services and Microsoft Translator. Provides accessible banking services for visually impaired, elderly, and non-Spanish-speaking customers through voice commands, automatic language detection, and 24/7 availability.
• Regis-Pro Automated vendor data management solution built with Microsoft Power Apps and AI Builder. Automates supplier data updates, verifies fiscal information, and stores documents in SharePoint, increasing update capacity from fewer than 5 to up to 20 vendors per month at Bancaribe.
• SIMC (Sistema Integrado de Mercado de Capitales) Proprietary integrated capital markets management solution providing securities operations management, client compliance, order placement, custodian account definition, comprehensive reporting, back-office control, and market price loading for financial institutions.
• SIAC (Sistema Integrado de Accionistas) Integrated shareholder management system for financial institutions covering share and bond issuances, shareholder registry, buy/sell operations, dividends, coupons, shareholder assembly management, and transfer book generation.
• Azure Infrastructure Services Cloud infrastructure services on Microsoft Azure including migration from on-premise systems using Azure Migrate, modernization, on-premise data center design, cloud storage/compute/networking, infrastructure health evaluations, incident remediation, and hybrid architecture solutions.
• Zero Trust Security Implementation Security implementation services based on the Zero Trust 'never trust, always verify' principle with continuous access controls, implemented using Microsoft Entra ID, Intune, Microsoft Defender XDR, Defender for Cloud, Defender for Identity, Entra ID Protection, Microsoft Purview, SharePoint Advanced Management, and BitLocker encryption.
• SOC (Centro de Operaciones de Seguridad) 24/7 Security Operations Center service with AI and Machine Learning-based monitoring for proactive threat detection and incident response. Includes forensic analysis and Zero Trust strategy implementation for enterprise security posture.
• Microsoft Copilot Studio Implementation Implementation and customization services for Microsoft Copilot Studio, enabling enterprises to develop, test, and deploy custom AI assistants (Copilots) tailored to specific business needs with collaborative environments, integration modules, and real-time monitoring for performance optimization.
• Smart City Platform Smart city solution covering digital city vision development, centralized SMART management, cybersecurity, public Big Data, energy services (Smart Grid, efficient lighting), water management, clean city services, urban security with video surveillance, digital cadastre, environment monitoring, citizen services, and telemedicine for municipal and government clients.
• Smart Agro (Precision Agriculture and Livestock) Precision agriculture and livestock management solution covering crop management, pathogen management, storage, distribution, IoT-based irrigation water optimization, livestock tracking devices, pregnancy/birth alerts, breeding campaign statistics, and aquaculture water-quality monitoring (pH, temperature, turbidity, oxygen).
• Managed Services Recurring managed services for platform administration with proactive approach and continuous improvement, covering Microsoft 365, Azure, and hybrid infrastructure environments with monthly or annual billing cycles.
• Technology Advisory and Consulting Services Technology infrastructure advisory and consulting services that create clear evolution roadmaps aligned with business objectives, and custom solution design based on diagnostic assessment and tailored technology implementations.
• Dell Hardware Resale Sale of computing hardware including Dell desktops, laptops, tablets, printers, accessories, and servers, with configuration and technical support services bundled. Available as part of broader technology integration and managed services engagements.

Quantifiable outcome

• ROI of 12% in 5 years for Bancaribe through Beyond Office 365 transformation
• +6 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration41 records

AI capability13 records

Feature10 records

Partnerships

Four partnerships are on record, tiered flagship, core and supporting.

• MicrosoftflagshipStrategic or Co-development PartnerConsein is a Microsoft Gold Partner and the leading Microsoft technology integrator in Venezuela and Latin America. As a six-time Microsoft Country Partner of the Year (2018-2023) and Microsoft Partner of the Year 2023 globally, Consein implements the full Microsoft ecosystem including Azure, Microsoft 365, Power Platform, Dynamics GP, Cognitive Services, AI Builder, and security solutions. The partnership involves joint solution development, co-selling, and technology deployment across financial services, enterprise, and government sectors.
• DellcoreChannel Partner/ Reseller/ DistributorConsein is an official Dell partner in Venezuela, offering sales, configuration, and technical support for Dell computing hardware including desktops, laptops, tablets, printers, accessories, and servers. The partnership provides a reliable hardware supply chain for Consein's broader technology integration and managed services engagements.
• VU SecuritysupportingTechnology or IntegrationVU Security's biometric recognition and identity validation technology is integrated into Consein's digital onboarding platform for financial institutions. The partnership enables secure, compliant customer identity verification including biometric authentication and real-time document validation for banks and financial service providers.
• CitrixsupportingTechnology or IntegrationConsein operates the SIMC (Sistema Integrado de Mercado de Capitales) platform through Citrix Gateway/XenApp, providing secure remote access to financial systems for capital market participants. This infrastructure enables clients to access the SIMC platform securely from any location.

Scale indicators12 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft focused exclusively on Microsoft ecosystem services. Direct competitor to Consein for Azure, Microsoft 365, and Dynamics enterprise engagements in Latam, but with vastly larger global delivery capacity and Microsoft co-sell leverage.
• Slalom: US-headquartered consultancy with deep Microsoft partnership and rapidly expanding Latam presence. Competes head-to-head with Consein on Microsoft 365, Azure, Power Platform, and Copilot enterprise transformation engagements.
• Globant: Argentina-founded global digital transformation and IT services firm with extensive Latam presence. Competes with Consein on enterprise digital transformation, AI/data, and cloud engagements, though at much larger scale and broader industry coverage.
• Insight Enterprises: Global technology solutions integrator with strong Microsoft partnership providing hardware, software, and services. Overlaps with Consein on Dell/Microsoft hardware resale, Azure migration, and managed services for mid-market and enterprise.

Direct peers

• Softtek: Mexico-founded global IT services firm with significant Latam operations providing managed services, application development, and digital transformation. Closest peer to Consein by region, scale (thousands of employees), and Microsoft-aligned delivery model.
• Stefanini Group: Brazil-headquartered global IT services and consulting company with strong presence across Latin America and a Microsoft partnership. Offers similar managed services, cloud migration, and enterprise application services to Consein's portfolio.

Regional players

• Inetum (formerly GFI): France-headquartered IT services group with significant Latam presence (particularly in Brazil, Colombia, and Mexico). Competes in financial-services IT services, ERP, and digital transformation where Consein's SIAC/SIMC and Dynamics GP offerings also play.
• Logicalis: UK-headquartered global IT solutions and managed services provider with strong Latam operations (Logicalis Latin America). Overlaps with Consein on Azure infrastructure, managed services, and enterprise networking/security for mid-to-large organizations.
• everis (NTT Data): Spanish-headquartered (now NTT Data) IT consultancy with deep Latam footprint, particularly strong in financial services. Competes directly with Consein in banking digital transformation, Microsoft implementations, and proprietary financial platforms in the Latam and Iberian markets.

Emerging players

• Avant (formerly Avant Communications): Master agency and technology services distributor focused on Microsoft, security, and cloud solutions. Comparable to Consein in Microsoft-centric solutions delivery but operates as a channel enabler for thousands of US MSPs rather than direct enterprise delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@conseinlatam
• Facebookfacebook.com/ConseinLatam
• LinkedInlinkedin.com/company/consein
• Instagraminstagram.com/conseinlatam/?igsh=Z2JxbGtkZjJueGdh

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consein