Kendal Crosslands Communities

What Kendal Crosslands Communities does

Kendal Crosslands Communities (KCC) is a not-for-profit Life Plan Community founded in the early 1970s in Kennett Square, Pennsylvania, established with a founding grant from the Philadelphia Yearly Meeting of the Religious Society of Friends and grounded in Quaker values. The organization operates four residential communities on over 500 acres in Chester County, PA: two Life Plan Communities (Kendal at Longwood and Crosslands) offering Independent Living cottages and apartments with guaranteed access to a full continuum of care, and two 50+ residential communities (Coniston and Cartmel) providing maintenance-free living with shared amenity access. KCC delivers a vertically integrated care continuum that includes Personal Care, Skilled Nursing, Rehabilitation, and Home Care Services, supported by dedicated Health Centers at each campus and approximately 180 culinary staff, with 97.5% overall occupancy and 600+ total employees reported in 2024.

Revenue is generated through three primary streams: recurring monthly service fees for housing, amenities, and services; one-time entrance fees and Life Care contracts that secure access to the full continuum of care; and healthcare services revenue from health center occupancy including skilled nursing and personal care. The go-to-market is sales-led through a dedicated Sales & Marketing team that moves prospects through a Priority List and Ready List pipeline, supplemented by virtual Coffee & Conversation events, virtual tours, digital brochures, blog and content marketing, and community outreach programs. As a charitable organization, KCC reinvests operating surpluses into the campus; 2024 results included approximately $3.2 million in positive cash flow from operations, approximately $92 million in unrestricted net assets, and approximately $93 million in unrestricted cash and investments against approximately $39.4 million in long-term debt, and the organization is CARF accredited.

Name

Kendal Crosslands Communities

Legal name

Kendal Crosslands Communities

Website

https://kendal-crosslands.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Kendal Crosslands Communities is a not-for-profit Life Plan Community in Kennett Square, Pennsylvania, operating four senior living communities on 500+ acres and serving adults 50+ with Independent Living, Personal Care, Skilled Nursing, Rehabilitation, and Home Care.

Ownership category

akta.pro rank

Headquarters

HQ city

Kennett Square

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Monthly Service Fees: Residents pay recurring monthly fees for housing, amenities, and access to services across the continuum of care.
2. Life Care Contract/Entrance Fees: One-time entrance fees and Life Care contracts that provide access to the full continuum of care including Independent Living, Personal Care, Skilled Nursing, and Rehabilitation.
3. Healthcare Services: Revenue from health center occupancy including skilled nursing and personal care services, with healthy per diem census contributing to positive cash flow.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Kendal~Crosslands Communities is a not-for-profit Life Plan Community operating four residential campuses (Kendal at Longwood, Crosslands, Coniston, and Cartmel) in Kennett Square, Pennsylvania. It sells independent living cottages and apartments, 50+ residential living, and a full continuum of healthcare including Personal Care, Skilled Nursing, Rehabilitation, and Home Care services. Residents typically pay an entrance fee plus recurring monthly service fees under a Life Care contract model.

Product overview

Kendal~Crosslands Communities operates a portfolio of senior living communities centered on a Life Plan Community model, encompassing two Life Plan Communities (Kendal at Longwood and Crosslands) and two 50+ Residential Communities (Coniston and Cartmel). The organization offers a continuum of care including Independent Living (cottages and apartments), Personal Care, Skilled Nursing, and Rehabilitation services. Health services are provided through dedicated Health Centers at each campus. Additional offerings include Home Care Services, Virtual Tours, and informational resources such as a Digital Brochure. The communities are set on over 500 acres in Kennett Square, Pennsylvania, and are grounded in Quaker values, with amenities including fitness centers, pools, art studios, woodshops, libraries, and extensive outdoor trails.

Differentiator

Problem solved

Functional benefit

Products and services

• Kendal at Longwood A Life Plan Community offering Independent Living cottages and apartments, Personal Care, and Skilled Nursing on over 500 acres in Kennett Square, Pennsylvania. Targeted at adults 50+ seeking a continuing care retirement community with a full continuum of care.
• Crosslands A Life Plan Community offering Independent Living cottages and apartments, Personal Care, and Skilled Nursing nestled on over 500 acres in Kennett Square, Pennsylvania. Targeted at older adults seeking intellectual engagement in a Quaker-grounded community.
• Coniston A 50+ residential community offering maintenance-free living with access to all campus amenities and healthcare services if needed. Targeted at active adults 50+ who want community without a full Life Care contract.
• Cartmel A 50+ residential community offering maintenance-free living with access to all campus amenities and healthcare services if needed. Targeted at active older adults who want security and access to multiple care levels.
• Personal Care Personal care services providing assistance with daily activities such as bathing, dressing, medication management, and meals while promoting independence and dignity. For residents needing help with activities of daily living.
• Skilled Nursing Comprehensive skilled nursing care services delivered by licensed healthcare professionals on the Health Centers at each campus. For residents and patients requiring 24/7 medical management.
• Rehabilitation Rehabilitation services including physical, occupational, and speech therapy to help residents regain independence following hospitalization, illness, or surgery.
• Home Care Services In-home care services providing support for residents who need occasional or regular assistance to remain in their homes safely and age in place.
• Virtual Tours Virtual tour offerings providing video tours of the Main Centers on both Kendal at Longwood and Crosslands campuses, allowing prospective residents to explore communities remotely before visiting in person.

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Philadelphia Yearly Meeting of the Religious Society of FriendscoreStrategic or Co-development Partner · 1 January 1970Initial founding grant provider in the early 1970s that made the community possible. The Quaker values continue to guide residents and staff, forming the foundation of the organization's mission and values.
• Meals on WheelsminorOthersKendal Crosslands' culinary teams prepare 20-30 meals per day, nearly 500 meals per month, for the local Meals on Wheels program supporting community members in need.
• Kennett Area Community Service (KACS)minorOthersResidents volunteer at KACS and participate in donation drives including toys, food, coats, and other necessities for local families in need.
• Osher Lifelong Learning Institute (OLLI) - University of DelawareminorStrategic or Co-development PartnerPartnership with University of Delaware offering lifelong learning classes for people 50+ at OLLI campus in Wilmington, DE. Kendal Crosslands provides regular transportation for residents to attend classes.
• Area Hospitals and Healthcare SystemsminorOthersClinical training partnerships with nursing, rehabilitation, and vocational schools. More than 100 local students receive clinical training annually at Kendal Crosslands.

Scale indicators7 records

Recent moves10 records

Expansion highlights4 records

Broad incumbents

• Sunrise Senior Living: Large for-profit operator of assisted living and memory care communities across the U.S. Comparable in offering personal care and senior housing, though Sunrise is broader and for-profit rather than a Life Plan Community with a healthcare continuum.
• Brookdale Senior Living: Largest U.S. senior living operator with a broad portfolio including independent living, assisted living, memory care, and continuing care. Competes with Kendal Crosslands for residents in the Philadelphia suburbs but lacks the single-site, mission-driven, continuum-of-care focus.

Direct peers

• Presbyterian Senior Living: Pennsylvania-based non-profit operator of continuing care retirement communities across multiple counties. Operates a comparable faith-grounded, mission-driven Life Plan Community model in overlapping regional markets.
• Brethren Village: Pennsylvania-based non-profit Life Plan Community affiliated with the Church of the Brethren. Kendal Crosslands' VP of Community Operations previously led maintenance, renovations, and grounds teams at Brethren Village, evidencing operational overlap.
• Acts Retirement-Life Communities: One of the largest non-profit Life Plan Community operators in the Mid-Atlantic and Southeast, headquartered in PA. Closest comparable to Kendal Crosslands in terms of non-profit status, CCRC model, and Pennsylvania footprint.
• Kendal at Oberlin: A separate Kendal-affiliated Life Plan Community in Ohio. While Kendal Crosslands is independently operated (not part of The Kendal Corporation), it shares the Quaker heritage, Life Plan model, and brand association, making it a meaningful structural peer.
• Waverly Heights: Non-profit Life Plan Community in Gladwyne, PA, serving the Philadelphia Main Line. Comparable non-profit CCRC serving a similar demographic in an adjacent sub-region to Kendal Crosslands' Chester County market.
• Friends Life Care: Quaker-affiliated, Pennsylvania-based organization providing aging-in-place services, life care at home, and coordination of care. Mission-aligned peer that shares Kendal Crosslands' Religious Society of Friends heritage and continuum-of-care orientation.
• White Horse Village: Non-profit Life Plan Community located in Edgmont, PA (also Chester County / Delaware County area), offering independent living, personal care, and skilled nursing. Kendal Crosslands draws staff from White Horse Village, indicating direct labor market and geographic overlap.
• Meadowood: Life Plan Community in Worcester, PA, also serving the Philadelphia suburbs. Kendal Crosslands' Director of Sales and Marketing previously ran sales at Meadowood maintaining 98%+ occupancy, underscoring direct operational comparability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/kendalcrosslan2
• Facebookfacebook.com/KendalCrosslands

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kendal Crosslands Communities