What AirMed does

AirMed is an Australian aeromedical and patient transport provider headquartered at Bankstown Airport, New South Wales. The company operates company-owned, medically configured aircraft (approximately 8-10 fixed-wing assets, including piston pressurised, piston non-pressurised, and pressurised jet variants) and coordinates with sister company GroundMed for a fleet of 15-18 ground transport vehicles, allowing it to deliver integrated bed-to-bed patient transfers across NSW and Australia-wide. Distinctive operational features include GPS-tracked fleets, electric Stryker stretchers rated up to 318kg for bariatric transfers, and in-house aviation-medicine training conducted by retained medical consultant Dr John Affleck. Services span urgent and non-urgent medevac, rescue flights, organ transport, international patient retrieval, and commercial-airline medical escorts, alongside specialty transfers for mental health, paediatric/neonatal, bariatric, and infectious-disease patients.

The business serves three primary customer segments: NSW Health under a long-standing managed-services contract spanning 12-20+ years for aeromedical transfers across NSW; private patients and families purchasing fee-for-service medevac and bed-to-bed transport on a custom quote basis; and channel partners Qantas, Emirates, and Virgin Australia for in-flight medical escort services on domestic and international flights. Pricing is quote-based, calibrated to flight distance, clinical staffing, and ground-vehicle support requirements, with no standardised published rate card. Marketing is light-touch: a website, online booking and quote forms, a 24/7 operations phone line, and hospital referrals, with hospital and healthcare-provider referrals functioning as the primary mid-funnel channel.

AirMed is privately held under holding company Aviation Logistics, co-founded in 2012 by Joint CEOs Matthew Kline and Mark Wardrop per the company-history source, with the founders also investing in Northern Territory operator Chartair in 2015. The firm maintains operational bases in 14+ NSW locations (Bankstown headquarters plus Tamworth, Port Macquarie, Williamtown, Coffs Harbour, Lismore, Moree, Dubbo, Wagga Wagga, Orange, Griffith, Bourke, Lightning Ridge, and Cobar) and added COVID-era services including infectious patient transfer and travel-exemption coordination. The advisory board brings external clinical depth, including Geoffrey Anthony Ramin (former Medical Director of Aeromedical and Critical Care Services for RFDS Qld and CareFlight Qld) and capital-markets operator David Rampa. No public revenue, funding rounds, mobile app, or external API is disclosed.

Name

AirMed

Legal name

AirMed

Website

https://airmed.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

AirMed is an Australian aeromedical and patient transport provider operating company-owned medical aircraft and ground vehicles to deliver bed-to-bed medevac, specialty clinical transfers, and commercial-airline medical escorts for NSW Health, private patients, and airlines across Australia.

Ownership category

akta.pro rank

Product category

Aeromedical Patient Transport

NAICS

Nonscheduled Air Transportation (4812), Ambulance Services (621910)

SIC

Air Transportation, Nonscheduled (4522)

akta.pro primary industry

Air Medical Transport (Helicopter/Fixed-Wing) (HLAFANAD)

akta.pro secondary industries

Medical Air Transport (Air Ambulance/Patient Transfer) (TLAFABAG), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)

Keywords

• Air ambulance services
• Aeromedical patient transport
• Medical evacuation services
• Patient transfer services
• Ground medical transport

Headquarters

HQ city

Bankstown

HQ country

Australia

HQ region

Oceania

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Healthcare Contracts: Long-term service agreements with NSW Health for aeromedical patient transport services
2. Private Patient Medical Transport: Fee-for-service medical evacuation and patient transfer services for private individuals and families
3. Commercial Airline Patient Escorts: Medical escort services accompanying patients on commercial airline flights including ticket coordination and in-flight care

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

AirMed provides aeromedical (air ambulance) patient transport services across Australia and internationally, operating a fleet of 8-10 company-owned medically configured aircraft and 15-18 ground patient transport vehicles. The company delivers a true bed-to-bed service that coordinates air and ground transport from the patient's pickup location to the receiving facility, with specialty capabilities in mental health, paediatric/neonatal, bariatric, and infectious disease transfers, plus commercial airline medical escort services via Qantas, Emirates, and Virgin partnerships.

Product overview

AirMed operates as a unified medical transportation service combining air and ground transport under a bed-to-bed service model. The core offerings include AirMed Aeromedical Services (8-10 company-owned medical aircraft for Australia-wide and international medevac), GroundMed Ground Patient Transport (15-18 ground vehicles), and Commercial Patient Escorts on major airlines. Specialty services cover Mental Health, Paediatric/Neonatal, and Bariatric patient transfers, plus a Transit Care Facility. Partner companies Chartair and Air Link extend charter capabilities, particularly in the Northern Territory. The company has served NSW Health for over 20 years and is the only independent aeromedical specialist offering a true bed-to-bed service.

Differentiator

Problem solved

Functional benefit

Products and services

• AirMed Aeromedical Services (Medevac)

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• ChartaircoreStrategic or Co-development PartnerNorthern Territory-based aviation business with over 40 aircraft and many long-term government contracts, operating since 1974. AirMed founding investors Matthew Kline and Mark Wardrop hold board positions in Chartair. Provides additional charter capacity for patient transport.
• GroundMedcoreStrategic or Co-development PartnerSister company providing ground patient transport vehicles. Operates to same levels of efficiency and safety as aeromedical operations. Fleet of patient transport vehicles located in key areas, many staff previously worked with ambulance and paramedic services.
• QantasmajorChannel Partner/ Reseller/ DistributorMajor commercial airline partner for patient escort services on domestic and international flights. AirMed coordinates ticket bookings, ground transport and in-flight medical care.
• Virgin AustraliamajorChannel Partner/ Reseller/ DistributorCommercial airline partner for patient escort services on domestic flights. AirMed provides medical escorts and coordinates stretcher facilities.
• EmiratesmajorChannel Partner/ Reseller/ DistributorInternational airline partner for patient escort services on international flights.
• NSW HealthcoreStrategic or Co-development PartnerGovernment health department contract holder for aeromedical patient transport services. AirMed has served NSW Health for over 12 years providing both urgent and non-urgent medevac services.
• Angel Flight AustraliaminorOthersMark Wardrop serves as a volunteer pilot for Angel Flight Australia, a charity providing non-emergency flights for rural patients.
• Air LinkminorChannel Partner/ Reseller/ DistributorPartner company offering charter services in conjunction with AirMed and Chartair for extended reach.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Air Methods: Largest air medical transport provider in the United States, operating rotor-wing and fixed-wing EMS aircraft across hospital systems. Comparable in core aeromedical mission profile but at significantly larger scale, US-focused, and predominantly hospital-contracted.
• PHI Air Medical: US-based air medical transport company providing helicopter and fixed-wing emergency medical services, including international air ambulance. Comparable mission profile and asset ownership model but at US-focused scale and predominantly helicopter operations.
• Aspen Medical: Australian healthcare services provider delivering aeromedical, primary care, and clinical workforce solutions to government and resource-sector clients. Adjacent competitor in government-contracted medical services with overlapping customer base in NSW Health and resource sector.

Direct peers

• CareFlight: Australian aeromedical charity operating helicopters and fixed-wing aircraft for emergency medical retrieval, inter-hospital transfers, and roadside response. Directly competes with AirMed for NSW and Queensland government contracts and patient referrals.
• Royal Flying Doctor Service: Australia's largest aeromedical operator providing fixed-wing patient transport across remote and rural Australia, including government contract work. Direct competitor to AirMed for state health department contracts and inter-facility transfers, though RFDS operates at significantly larger national scale.
• Babcock Australasia (Aeromedical): Operates helicopter emergency medical services (HEMS) and fixed-wing aeromedical retrieval contracts across multiple Australian states. Comparable in delivering contracted aeromedical services to state health departments, with broader multi-state footprint.
• LifeFlight Australia: Community- and government-funded aeromedical retrieval and patient transport operator across Queensland and other states. Directly comparable to AirMed in offering fixed-wing and helicopter medevac services with government and private patient streams.

Others

• International SOS: Global medical and travel security services firm that arranges and sometimes operates aeromedical evacuations for corporate and government clients. Comparable in delivering commercial patient escort and medical repatriation services, particularly for cross-border cases AirMed handles via Qantas/Emirates/Virgin partnerships.
• Aviation Logistics: AirMed's own parent holding company, with sister entities GroundMed and Chartair. Included as a structurally related entity that controls capital allocation across AirMed, ground transport, and Northern Territory charter operations; useful for understanding group-level strategic context.

Regional players

• REVA Air Ambulance: International fixed-wing air ambulance operator providing medical repatriation between countries. Comparable to AirMed's commercial patient escort and international medevac product lines but primarily serves the Americas-to-Europe corridor rather than the Australasian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/airmedaustralia

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AirMed