What Caliber Auto Care does

Caliber Auto Care is part of Caliber Holdings LLC, a privately held, multi-brand automotive services platform headquartered in Lewisville, Texas, founded in 1997. The platform operates four core service lines: Caliber Collision (1,800+ auto body repair centers across 41 states), Caliber Auto Glass (windshield and glass repair and replacement across 27 states, with mobile service), Caliber Fleet Solutions (enterprise fleet repair across 1,850+ mapped centers in 41 states), and Protech Automotive Solutions (OEM ADAS calibration at 1,540+ certified bays). With 31,000+ teammates, Caliber is the largest collision repair company in the United States and serves individual consumer drivers, commercial fleet operators from sub-200 vehicles up to 1,000+ vehicle fleets, and the largest U.S. insurance carriers through pre-approved direct-repair partnership programs.

The platform's technical stack combines I-CAR Gold Class certified technician training, OEM-compliant collision and ADAS calibration workflows, AGSC-certified auto glass technicians, the Caliber Fleet digital platform (centralized scheduling, routing, and real-time repair-stage visibility), CCC estimating integration, Caliber Estimatics analytics, and dedicated in-house cybersecurity and risk governance functions. A proprietary 12-18 month Technician Apprentice Program (TAP) has graduated 5,000+ technicians, with a parallel Changing Lanes program transitioning active-duty military into civilian collision careers, addressing industry-wide skilled-trades labor constraints. Caliber's published operational benchmarks include a 97% fleet kept-informed rate, 33% cycle-time reductions, and 3.5 days saved versus dealer ADAS calibration.

Caliber generates revenue primarily through per-job transaction fees for collision and glass services, enterprise fleet contracts under a single nationwide agreement, standalone OEM ADAS calibration services via Protech, and OEM/insurance partnership channels that route pre-approved insured work into Caliber centers. Pricing is quote-based and varies by region; customers may pay via check, debit, credit, financing through Klarna and Affirm integrations, or via insurance carrier claims. The go-to-market combines a B2C direct-to-consumer motion (1,800+ physical storefronts, online estimate and authorization portals, request-an-appointment funnels, 24/7 call centers), a B2B enterprise fleet sales motion (dedicated fleet specialists and a single nationwide contract), and a B2B insurance carrier direct-repair partnership channel. Strategic expansion is driven by a long-running roll-up M&A program (most recently Car Body Lab in September 2025), the May 2026 Fixico digital fleet partnership, and continued build-out of ADAS and fleet capabilities.

Name

Caliber Auto Care

Legal name

Caliber Holdings LLC

Website

https://caliber.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Caliber Auto Care is part of Caliber Holdings LLC, a privately held multi-brand automotive services platform operating Caliber Collision, Caliber Auto Glass, Caliber Fleet Solutions, and Protech ADAS calibration across 1,800+ centers in 41 states, serving individual drivers, commercial fleets, and major U.S. insurance carriers.

Ownership category

akta.pro rank

Product category

Automotive Collision Repair Services

NAICS

Automotive Body, Paint, Interior, and Glass Repair (81112), Automotive Glass Replacement Shops (811122)

SIC

Wholesale-Motor Vehicle Supplies & New Parts (5013)

akta.pro primary industry

Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)

akta.pro secondary industry

Auto Glass Repair & Replacement (TLAKAAAH)

Keywords

• Automotive collision repair
• Auto glass replacement
• Fleet repair services
• ADAS calibration services
• Vehicle maintenance services

Headquarters

HQ city

Lewisville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Collision repair services: Per-job auto body repair charges (labor + parts). Pricing varies by location, city, or region; labor rates and parts costs may change with supply chain conditions. Customers can pay via check, debit card, credit card, or financing (Affirm, Klarna), or through insurance carrier claims (often pre-approved).
2. Auto glass repair and replacement: Windshield repair/replacement, side glass, chip repair, hail damage repair, and ADAS calibration following glass replacement. Priced per job; supported by insurance carrier billing and out-of-pocket payment (debit, credit, financing).
3. Fleet repair services (Caliber Fleet Solutions): B2B fleet repair contracts with one nationwide contract covering collision, glass, calibrations, and mobile repair across 1,850+ centers and 41 states. Includes centralized scheduling, routing, and real-time status visibility for fleet managers.
4. ADAS calibration / Protech Automotive Solutions: Standalone OEM ADAS calibration services performed at 1,540+ OEM ADAS bays across Caliber's network, sold to both Caliber-internal customers and external fleet/insurance/collision partners.
5. OEM and insurance partnership revenue: Pre-approved partner relationships with many of the largest insurance carriers and trusted-by vehicle manufacturers generate a steady inflow of insurance-channel repair work.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels12 records

Core offering

Caliber Auto Care is a consumer-facing automotive service provider offering diagnostic scanning, chip repair, alignments, and general vehicle maintenance. It operates as part of the broader Caliber family of companies (Caliber Holdings LLC), which collectively runs 1,800+ collision and glass service centers across 41 states. Caliber Auto Care customers access the same nationwide I-CAR Gold Class certified technician network, OEM ADAS calibration bays (1,540+), and written limited lifetime warranty that back the full Caliber portfolio of collision, auto glass, and fleet repair services.

Product overview

Caliber Auto Care is part of Caliber's multi-brand automotive services platform — not a single unified product but a portfolio of complementary service brands operated under Caliber Holdings LLC (corporate office: 2941 Lake Vista Drive, Lewisville, TX). The platform combines three primary service lines — Caliber Collision (auto body and collision repair), Caliber Auto Glass (glass repair, replacement, and ADAS recalibration), and Caliber Fleet Solutions (connected fleet repair) — supported by the Protech Automotive Solutions ADAS calibration sub-brand. Workforce development is delivered through the Technician Apprentice Program (TAP) and Changing Lanes military transition program, while Caliber Insights and Shop Talk serve as content platforms that document industry trends (notably ADAS) and consumer repair education. Together these offerings form an integrated, warranty-backed national network of 1,800+ collision and glass centers across 41 states.

Differentiator

Problem solved

Functional benefit

Brands

• Caliber Collision: Largest collision repair provider in America, offering collision repair, paintless dent repair, paint, fender, hail damage repair, ADAS calibration and diagnostic scanning at 1,800+ centers across 41 states.
• Caliber Auto Glass
• Caliber Auto Care
• Caliber Fleet Solutions
• Protech Automotive Solutions

Products and services

• Caliber Auto Care Consumer-facing automotive service brand within the Caliber family offering diagnostic scanning, chip repair, alignments, and general vehicle maintenance services for individual drivers.
• Caliber Collision Auto body and collision repair service delivering paint, paintless dent repair, hail damage repair, fender repair, glass repair, diagnostic scanning, and ADAS calibration across 1,800+ centers, backed by a written limited lifetime warranty.
• Caliber Auto Glass Auto glass repair and replacement service with in-shop and mobile options, including windshield repair and replacement, side glass repair, chip repair, hail damage support, and post-replacement ADAS calibration, backed by AGSC-certified technicians.
• Caliber Fleet Solutions B2B connected fleet repair ecosystem providing centralized scheduling, routing, OEM-compliant collision and glass repairs, in-bay ADAS calibration, and real-time return-to-service visibility for commercial fleet operators across 1,850+ centers.
• Protech Automotive Solutions Specialized ADAS calibration service operating at 1,540+ OEM ADAS bays across the Caliber network, serving both internal Caliber repair quality and external fleet, insurance, and collision partners requiring OEM-compliant calibration.

Quantifiable outcome

• 3.5 days faster than dealer for fleet ADAS calibrations
• +10 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature6 records

Partnerships

13 partnerships are on record, tiered flagship, core and minor.

• FixicoflagshipTechnology or Integration · 27 May 2026Caliber announced a partnership with Fixico (technology leader) to expand fleet capabilities and simplify repair complexity. Fixico brings digital fleet repair solutions that complement Caliber's 1,850+ center network and real-time stage visibility platform. The announcement frames Fixico as a tech partner that strengthens Caliber Fleet's European-style digital repair orchestration layer.
• Jason MonacoflagshipOthers · 4 May 2026Press release on May 4, 2026 announced Jason Monaco's appointment as Caliber's Chief Financial Officer (not a partner relationship, but a leadership transition covered in the newsroom). Listed here for completeness of the newsroom press-release trail.
• Forbes / StatistacoreGTM or Marketing PartnerForbes and Statista co-produce the America's Best Large Employers 2026 list, in which Caliber was named based on an independent survey of over 217,000 U.S. employees. The Forbes recognition is featured prominently on Caliber's homepage and used as a brand/employer credibility asset.
• American Heart AssociationcoreGTM or Marketing PartnerLong-running community partnership. Caliber has worked with the AHA to train its 24,000+ teammates and local communities in hands-only CPR, raise money for cardiovascular health research, and run co-branded campaigns (Move More Month, Heart Month). The relationship is foundational to the Restoring You community platform.
• National Auto Body Council (NABC) — Recycled Rides programcoreStrategic or Co-development PartnerThrough NABC's Recycled Rides® program, Caliber provides fully restored vehicles to veterans, active-duty service members, first responders, and others in need of reliable transportation. 609+ vehicles gifted to date. GEICO is spotlighted as a Recycled Rides partner alongside Caliber.
• GEICOminorGTM or Marketing PartnerGEICO is spotlighted as a 'Restoring You' Recycled Rides® partner alongside Caliber. Recurring press coverage positions GEICO and Caliber as co-sponsors of the program.
• Enterprise Rent-A-CarcoreStrategic or Co-development PartnerEnterprise is Caliber's onsite rental car partner for collision repair customers; during the repair-process playbook, customers 'arrange a rental car from onsite partner, Enterprise.' Provides seamless replacement-vehicle experience during repair.
• KlarnacoreTechnology or IntegrationKlarna is integrated at Caliber Auto Glass checkout for customer financing — split repair into 4 interest-free payments, pay in 30 days, or finance up to 36 months. Monthly financing through Klarna issued by WebBank, APR 0.00%–35.99%.
• AffirmcoreTechnology or IntegrationAffirm powers Caliber Collision's financing option: 'Pay at your own pace with as low as 0% APR financing.' Used alongside Klarna for collision repair customers paying out of pocket.
• Snap-oncoreStrategic or Co-development PartnerSnap-on is a corporate partner of the Technician Apprentice Program (TAP). Logo appears in the TAP 'Thank You to Our Corporate Partners!' section alongside Car-O-Liner.
• Car-O-LinercoreStrategic or Co-development PartnerCar-O-Liner is a corporate partner of the Technician Apprentice Program (TAP). Logo appears in the TAP 'Thank You to Our Corporate Partners!' section alongside Snap-on, supplying collision repair equipment/training context.
• TechForce FoundationminorGTM or Marketing PartnerTechForce Foundation co-promotes career opportunities for future collision repair technicians alongside Caliber and Learning Undefeated.
• Learning UndefeatedminorGTM or Marketing PartnerLearning Undefeated co-promotes career opportunities for future collision repair technicians alongside Caliber and TechForce Foundation.

Scale indicators26 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Safelite AutoGlass: Largest U.S. auto glass repair and replacement specialist with mobile service and ADAS recalibration; directly comparable to Caliber Auto Glass on windshield/ADAS economics and insurance channel dynamics.
• Maaco: Franchise-based U.S. paint and collision repair brand competing on consumer-facing price points and convenience; overlaps with Caliber on entry-level collision and paint work.
• Crash Champions: One of the largest U.S. multi-state collision repair operators (formerly Service King), directly competing with Caliber Collision on insurance DRP relationships, OEM-certified repairs, ADAS calibration, and fleet accounts across overlapping states.
• Gerber Collision & Glass: Operates a large network of collision and glass repair centers across the U.S. under Boyd Group; competes head-to-head with Caliber on insurance DRP work, OEM certifications, and warranty-backed repairs.
• Boyd Group Services: Public parent of CARSTAR, Assured Auto, and Gerber Collision & Glass in North America; the only scaled publicly traded pure-play collision repair competitor and the closest comparable in business model and geographic footprint to Caliber.
• CARSTAR: North American franchise collision repair network owned by Boyd Group; competes with Caliber on insurance-approved work, OEM standards, and ADAS capability across many of the same states.

Others

• Fixico: European digital fleet repair management platform and announced May 2026 technology partner to Caliber Fleet; comparable as a fleet repair orchestration technology peer and indirect signal of where Caliber's fleet platform is heading.
• Enterprise Rent-A-Car: Onsite rental partner to Caliber during repairs; an ecosystem participant rather than competitor, but adjacent because rental-fleet replacement economics directly affect Caliber's customer experience and fleet business.

Regional players

• Meineke: Franchise-based U.S. general auto care and repair brand; overlaps with the Caliber Auto Care sub-brand on diagnostic scanning, alignments, and general maintenance, though primarily franchised rather than company-operated.

Broad incumbents

• Fix Network: Global operator of automotive aftermarket repair franchise brands (formerly CARSTAR/Dr. Network); broader incumbent offering collision, glass, and calibration services internationally with overlapping fleet and insurance customer dynamics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/CaliberAutoBody
• YouTubeyoutube.com/channel/UCQBTY8pvove08XaF8locwoA
• Facebookfacebook.com/calibercollisioncenters
• LinkedInlinkedin.com/company/calibercollision/posts
• Instagraminstagram.com/calibercollision/?hl=en

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A11 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caliber Auto Care