IT Verticals Inc

What IT Verticals Inc does

IT Verticals Inc is a privately held digital services agency founded in 2008 and headquartered in Tampa, Florida, with branch offices in Dallas, Texas, and Southeast Asia. The company delivers an integrated portfolio of technology and digital marketing services targeting startups and small-to-medium businesses (SMBs) in the United States and selected international markets. Its service lines span digital marketing (SEO, PPC, social media, email, influencer, streaming TV, maps, reputation), software development (custom software, mobile apps across iOS, Android, Flutter, React Native, and Xamarin, web design), eCommerce platform development (Shopify, Magento, WooCommerce, BigCommerce, Wix, WordPress), IT staffing (offshore, direct hire, contract-to-hire, RPO), business process outsourcing (virtual assistants, data entry, research assistants, healthcare BPO, legal BPO), marketplace services (Amazon, Walmart, eBay), creative services (2D/3D animation, branding, logos), cloud consulting, and cyber security.

Underlying the service portfolio is a global delivery model in which client-facing and onshore work is anchored in the Tampa and Dallas offices while production and BPO work is executed by a distributed workforce recruited internationally and coordinated through a documented, discipline-first delivery process. The company claims access to top 5% pre-vetted developers and reports up to 70% cost savings on customer service outsourcing and 78% cost reduction versus onsite full-time employees when using virtual assistants, both of which underpin its pricing competitiveness in the SMB segment.

The business model is professional services revenue driven by quote-based, project or hourly engagements, with a sales-led go-to-market executed through free initial consultations, website lead capture, case studies, and client testimonials. The company self-reports serving "100s of startups" since inception, has HIPAA-compliant operations for healthcare BPO work, and operates without any disclosed institutional investor, parent entity, acquisition history, or public funding events. As of the available source data, IT Verticals is independently owned, actively operating, and has not raised outside capital.

Name

IT Verticals Inc

Legal name

IT Verticals Inc

Website

https://itverticals.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

IT Verticals Inc is a Tampa-based digital services agency founded in 2008 that delivers software development, digital marketing, eCommerce, IT staffing, BPO, and marketplace services to startups and SMBs across the US and globally via offices in Dallas and Southeast Asia.

Ownership category

akta.pro rank

Product category

IT Services and Digital Marketing

NAICS

Advertising Agencies (541810), Custom Computer Programming Services (541511), Telephone Call Centers (56142), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Advertising Agencies (7311), Services-Employment Agencies (7361), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAAABAA

General Customer Service (Order/Account/Inquiries)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Omnichannel Customer Support (Email, Chat, Social, Messaging)

SECONDARYBPAAAFAI

Provider Network, Credentialing & Contracting Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

SECONDARYBPAAAAAF

Billing, Payments & Account Administration Centers

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Customer Contact Centers (Inbound/Outbound, Voice)

SECONDARYBPAAABAH

Claims, Disputes & Chargeback Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Omnichannel Customer Support (Email, Chat, Social, Messaging)

Keywords

• Digital marketing services
• Software development services
• IT staffing solutions
• BPO contact center
• Ecommerce development services

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Development Services: Custom software development, mobile app development, web design, eCommerce development across multiple platforms (Shopify, Magento, WooCommerce, BigCommerce, Wix, WordPress). Revenue generated through project-based or hourly engagements.
2. Digital Marketing Services: SEO, search engine marketing (PPC), social media marketing, email marketing, influencer marketing, streaming TV ads, maps optimization, and reputation management services.
3. IT Staffing Solutions: Provides full-time, part-time, on-demand IT professionals and developers, contract to hire, direct hire, and managed staff. Also offers offshore staffing and workforce management solutions.
4. BPO & Contact Center Services: Business process outsourcing including customer support, virtual assistants, data entry, medical billing, healthcare BPO, legal BPO, and contact center services. Claims up to 70% cost savings for customer service outsourcing.
5. Marketplace Services: Amazon, Walmart, eBay, and other marketplace services including listing management, paid ads (PPC), wholesale account management, and marketplace arbitration services.
6. Creative Services: 2D and 3D animation, business branding, business stationery, and logo design services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

IT Verticals Inc is a global IT services and digital marketing agency that delivers custom software development, mobile app development (iOS, Android, Flutter, React Native, Xamarin), eCommerce platform development (Shopify, Magento, WooCommerce, BigCommerce, Wix, WordPress), digital marketing (SEO, PPC, social media, email), IT staffing of pre-vetted developers, and BPO/contact center services including virtual assistants, data entry, and healthcare/legal BPO. The firm operates with headquarters in Tampa, FL, and branch offices in Dallas, TX and Southeast Asia, primarily serving startups and SMBs across the United States.

Product overview

IT Verticals Inc is a hi-tech business solutions and digital company offering a comprehensive suite of services as a portfolio of distinct offerings rather than a unified platform. The core service lines include Digital Marketing Services (SEO, SEM, social media, email, influencer marketing), Software Development Services (mobile apps, web design, custom development, AI, BI, data science), E-Commerce Website Services (across Shopify, Magento, WooCommerce, BigCommerce, WordPress, Wix, eCommerceMD platforms), IT Staffing Solutions (remote developer hiring, offshore staffing, RPO, direct placement), Marketplace Services (Amazon MWS, Walmart, paid ads, wholesale), BPO & Contact Center Services (virtual assistants, data entry, research, healthcare/medical BPO), Creative Services (animation, branding, logo design), Cyber Security, and Cloud Consulting. These services are designed to serve startups and SMBs seeking digital transformation, with offerings spanning the full business lifecycle from launch through growth optimization.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Marketing Services Comprehensive digital marketing services including SEO, search engine marketing, social media marketing, email marketing, influencer marketing, streaming TV ads, maps optimization, and reputation management to drive online visibility and lead generation for startups and SMBs.
• Software Development Services Full-stack software development including mobile application development (iOS, Android, Flutter, React Native, Xamarin), web design, custom software development, data science, artificial intelligence, and business intelligence solutions for startups and SMBs.
• E-Commerce Website Services End-to-end e-commerce solutions including consulting and platform development for Shopify, Magento, Wix, WooCommerce, BigCommerce, WordPress, and CommercePad to build and manage online stores.
• IT Staffing Solutions Global IT staffing services providing pre-vetted remote developers for hire, including offshore staffing, direct placement, executive search, and recruitment process outsourcing (RPO) for various programming languages and technologies.
• Marketplace Services Multi-platform marketplace services covering Amazon (MWS, wholesale, paid ads), Walmart Marketplace, eBay, and marketplace arbitration to help businesses showcase and sell on major online marketplaces.
• BPO and Contact Center Services Business process outsourcing and contact center services including virtual assistants, data entry operators, research assistants, and industry-specific BPO solutions for healthcare, legal, hospitality, and B2B sectors.
• Startup Solutions Comprehensive one-stop solutions for startups including digital marketing, software development, e-commerce setup, and business consulting to help founders launch and grow their ventures.
• Creative Services Visual design services including 2D animation, 3D animation, business branding, business stationery, and logo design to establish and enhance brand identity.
• Cyber Security Services Security solutions to protect businesses from digital threats and ensure safe online operations.
• Cloud Consulting Services Cloud migration and hosting solutions to help businesses transition to and manage cloud infrastructure.
• Language Translation Services Professional translation services to help businesses communicate across different languages and markets.
• eBook Writing Services Professional eBook writing and creation services for content marketing and thought leadership purposes.
• Virtual Assistant Services Outsourced virtual assistant services including general admin, customer support, marketing, appointment scheduling, and e-commerce virtual assistants to reduce operational costs.
• Data Entry Operator Services Accurate and efficient BPO data entry operator services for processing and managing business data.
• Research Assistant Services BPO research assistant services to streamline business operations through skilled research support.

Quantifiable outcome

• 70% potential cost savings on customer service through BPO outsourcing
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Magneto IT Solutions: Full-service digital agency offering eCommerce development, digital marketing, and custom software for SMBs and startups. Closely matches IT Verticals' integrated service portfolio and SMB/startup customer focus.
• WebFX: Digital marketing agency specializing in SEO, PPC, and web design for SMBs across the US. Directly comparable in target customer, geographic focus, and core digital marketing service line.
• Thrive Internet Marketing Agency: Full-service digital marketing agency serving SMBs and mid-market clients with SEO, PPC, social media, and web design — overlapping significantly with IT Verticals' digital marketing arm.
• PixelCrayons: Custom software development and digital marketing agency serving startups and SMBs globally. Comparable integrated offering with offshore delivery model similar to IT Verticals.
• Konstant Infosolutions: Mobile app development and digital marketing agency with global delivery. Comparable in mobile/web development plus digital marketing stack for SMB and startup clients.
• SmartSites: Digital marketing and web design agency focused on SMB clients across the US. Overlaps with IT Verticals' core digital marketing and website development offerings.
• Lounge Lizard: Digital agency offering web design, branding, and digital marketing services to SMB and mid-market clients. Comparable brand-and-demand service mix.

Broad incumbents

• Infosys: Global IT services giant offering consulting, software development, and BPO. Much larger and broader, but competes for some of IT Verticals' software development and BPO work, especially with offshore delivery economics.
• Cognizant: Large-scale IT services and digital transformation provider. Overlaps with IT Verticals in software development and BPO but operates at enterprise scale rather than SMB/startup focus.

Others

• Toptal: Freelance talent platform connecting businesses with pre-vetted remote developers. Competes with IT Verticals' IT staffing line by enabling direct self-serve hiring rather than agency-mediated placement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/itverticals
• LinkedInlinkedin.com/company/it-verticals-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Verticals Inc