Passage Health International

What Passage Health International does

Passage Health International, L.L.C. is a Fort Lauderdale, Florida-based managed-services company founded in 2013 that acts as an authorized extended billing office for international hospitals and healthcare providers. Its core product is an end-to-end U.S. insurance claims management service for foreign facilities that treat American and other international patients, spanning eligibility and benefits verification, medical bill audits, claims submission and appeals through to final resolution, plus legal support grounded in ERISA, FEHBA, Medicare Advantage, and major commercial travel insurance frameworks. The technology layer consists of three lightweight workflow surfaces: a client-facing Provider Claims Portal at claims.passagehi.com for status tracking and documentation submission, an InstaMed-integrated Patient Bill Payment Portal for patient-pay transactions, and an internal International Patient Advocacy Platform that coordinates benefits screening, audits, care coordination, and claims resolution across borders. The company monetizes through negotiated managed-services and professional-services fees charged to hospital partners, with 24/7 International Patient Advocates executing the claims lifecycle on behalf of client facilities.

The company's primary customer segments are international hospitals and international healthcare providers (medical clinics, ambulatory facilities) outside the United States that regularly treat U.S. patients and need cross-border expertise in American payer regimes. Distribution is fully direct-to-enterprise via field sales engagements with hospital leadership and billing departments; the firm is led by founder/CEO Eindar Khant (nearly three decades of healthcare-industry experience rooted in his co-founding of HAA Preferred Partners, later acquired by AXA Assistance USA), co-founder/COO Dixan Gonzalez, CFO Anibal Basualdo, and General Counsel Jose Campins. Operating geographies are described as global, with public-facing testimonials concentrated in Belize, Cancun, and Cozumel and localized English/Spanish/Portuguese marketing assets targeting Latin American medical-tourism corridors. The company is privately held with no disclosed institutional investors and no public revenue figures.

Name

Passage Health International

Legal name

Passage Health International, L.L.C.

Website

https://passagehi.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Passage Health International is a Fort Lauderdale-based managed-services firm that serves as an authorized extended billing office for international hospitals, managing the full U.S. insurance claims lifecycle for facilities that treat American and other international patients abroad.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management / International Medical Billing Services

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Accident & Health Insurance (6321), Hospital & Medical Service Plans (6324), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Insurance, Employer & Government-Sponsored Medical Travel Administrators (THAKAIAO)

akta.pro secondary industries

International / Expatriate Group Health Plans (FSAIAFAJ), International/Expatriate Individual Health Insurance (FSAIAEAH), Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation) (FSAJAJAB)

Keywords

• Medical billing services
• Claims management
• Revenue cycle management
• Insurance eligibility verification
• International healthcare billing

Headquarters

HQ city

Oakland Park

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical Billing Services: Passage Health International functions as an extended billing office for international hospitals, managing the complete U.S. insurance claims lifecycle including benefits verification, claims submission, appeals, and resolution. Revenue is generated through service fees charged to hospital partners for claims processing and revenue cycle management.
2. Claims Management & Resolution: End-to-end claims management from submission through final resolution, coordinating with insurers, patients, and providers to secure proper reimbursement under U.S. insurance policies.
3. Medical Billing Audits: Thorough auditing of medical bills to identify errors, optimize invoices, and ensure accurate reimbursement.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Passage Health International operates as an authorized extended billing office for international hospitals and healthcare providers, managing the full U.S. insurance claims lifecycle for patients who receive medical care outside the United States. Its offerings span eligibility and benefits verification, medical bill audits, claims submission and appeals, and legal support under ERISA, FEHBA, Medicare Advantage and commercial travel insurance frameworks. The company functions as an outsourced, embedded billing department for its hospital partners.

Product overview

Passage Health International operates as a unified medical billing and claims management platform, functioning as an authorized extended billing office for international hospitals and healthcare providers. The product portfolio consists of four core service modules: Eligibility and Benefits Verification, Medical Billing Audits, Claims Management & Resolution, and Legal Support and Guidance. These modules work together to manage the complete U.S. insurance claims lifecycle for patients receiving medical care abroad, from initial benefits screening through appeals and final resolution. The company also provides two distinct portal offerings: a Patient Bill Payment portal and a Provider Claims Portal for healthcare facility access.

Differentiator

Problem solved

Functional benefit

Products and services

• Eligibility and Benefits Verification Verifies coverage details before treatment begins so international hospitals have the essential information needed to mitigate billing errors and unexpected patient charges.
• Medical Billing Audits Thorough auditing process that identifies errors and optimizes invoices, accelerating adjudication timelines and reducing insurer disputes to secure accurate reimbursement.
• Claims Management & Resolution International Patient Advocates manage every claim from submission through final resolution, coordinating with insurers, patients and providers to secure reimbursement owed under patient policies.
• Legal Support and Guidance Navigates the complexities of claims disputes and provides legal strategies to enforce patients' insurance rights and protect organizational interests under ERISA, FEHBA, Medicare Advantage and applicable plan terms.

Quantifiable outcome

• Reduced financial risk for international hospitals treating international patients
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• 30+ International PartnerscoreOthersPassage Health International maintains a network of over 30 international partners, primarily international hospitals and healthcare providers that regularly treat American patients and international travelers. These partnerships enable the company to manage cross-border challenges and ensure patients receive quality care and support while traveling abroad.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• International SOS: Large multinational medical and travel assistance firm providing claims coordination, evacuation, and provider-network services. Comparable to PHI in serving internationally-mobile patients and cross-border healthcare logistics, though at enterprise scale across governments and multinational employers.
• Cigna Healthcare (International Health): Major U.S. health insurer with a substantial international health and travel division that processes cross-border claims. Overlaps with PHI's claims-management domain but at carrier scale with proprietary provider networks.
• Bupa Global: International health insurer serving expatriates and globally mobile customers with cross-border medical claims and assistance. Comparable to PHI in administering U.S./international plan reimbursements, but at carrier scale with owned provider networks.
• AXA Assistance (AXA Partners): Global travel and health assistance business that acquired HAA Preferred Partners (PHI founder's prior TPA) in 2007. Overlaps with PHI in cross-border medical claims administration, ERISA/travel-insurance expertise, and international patient advocacy, but operates as a much broader assistance and insurance services platform.

Regional players

• Assist Card: Latin American travel-assistance and medical-billing company providing cross-border claims management and provider-network services to travelers from the region. Directly comparable to PHI's LatAm/Caribbean customer footprint and Spanish/Portuguese service model.

Direct peers

• Global Excel Management: A specialized cost-containment and claims-management TPA handling international and travel medical claims for insurers and providers. Highly comparable to PHI in offering end-to-end claim lifecycle services across borders, but with materially larger scale and a broader geographic footprint.
• GeoBlue (HTH Worldwide): U.S.-licensed international health insurer and assistance provider serving travelers and expatriates. Comparable to PHI in handling international medical claims under ERISA and employer-sponsored plans, with overlapping focus on U.S. citizens receiving care abroad.
• Global Medical Management Inc. U.S.-based international medical management and cost-containment company coordinating cross-border healthcare and claims. Comparable niche competitor where PHI's Head of Quality previously worked as Provider Relations Manager.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PassageHI
• Facebookfacebook.com/PassageHI

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Passage Health International