Redwood Community Services

What Redwood Community Services does

Redwood Community Services, Inc. (RCS) is a private nonprofit behavioral health and human services organization founded in 1995 and headquartered in Ukiah, California, operating across Mendocino, Lake, and Humboldt Counties in rural Northern California. The organization delivers an integrated portfolio of services through a "no wrong door" care model that coordinates mental health counseling, 24/7 crisis response (including the Phoenix House crisis respite), substance use disorder treatment (Tule House, Mendo SUDS, HOME Outpatient), foster family agency and adoption services, youth residential programs (STRTP at Birch House and Sequoia House), TAY/adult residential services (Gibson House, Haven House, Harmony House, Madrone House), family support, youth resource centers (The Arbor), and Enhanced Care Management/homeless services (Building Bridges Homeless Resource Center, N.E.S.T., The Harbor, Xamitin Haven). It employs 251-500 staff across nine physical locations and maintains state licensing from the California Department of Health Care Services for its STRTP facilities (Facility #170014AN for Tule House and Facility #125090039 for Sequoia House).

RCS generates revenue through three primary streams: (1) government funding and grants, including a March 2026 state funding award and contracts for state-licensed STRTP and Enhanced Care Management programs; (2) healthcare service reimbursement, having completed insurance credentialing to bill private insurers as an in-network provider for Phoenix House and Tule House; and (3) donations and charitable support, accepted via Classy.org donation portals including the FFA Insurance Crisis fund. Services are priced on insurance reimbursement, government program coverage, or sliding-scale bases rather than disclosed commercial pricing. The go-to-market motion is community-led, relying on direct service facilities, crisis response lines, community events (Back to School Bash, Holiday Gift Drive, Rhinestone Cowboy Ball), and referral relationships with county social services and courts.

The technology infrastructure is built around HIPAA-compliant service delivery and electronic health records spanning the multi-county footprint, with no proprietary platform, AI/ML capabilities, or third-party integrations disclosed. RCS has also begun monetizing internal clinical expertise through the RCS Training Department, a public training platform hosted on rcstrain.arlo.co that offers professional development, continuing education, and custom training requests, signaling an early-stage revenue diversification beyond direct service delivery.

Name

Redwood Community Services

Legal name

Redwood Community Services, Inc.

Website

https://redwoodcommunityservices.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Redwood Community Services is a nonprofit behavioral health and human services organization operating across Mendocino, Lake, and Humboldt Counties in Northern California, delivering integrated mental health, crisis response, foster care, substance use disorder, youth residential, and homeless services through nine facilities under a "no wrong door" care model.

Ownership category

akta.pro rank

Product category

Behavioral Health and Community Social Services

NAICS

Other Individual and Family Services (624190), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Child and Youth Services (624110), Temporary Shelters (624221), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Behavioral health services
• Community mental health
• Substance use disorder treatment
• Foster family services
• Homeless and housing services

Headquarters

HQ city

Ukiah

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Service Reimbursement: Revenue generated through billing insurance companies for covered mental health services, crisis respite care, and substance use disorder treatment programs. The organization has completed credentialing processes to become an in-network provider with private insurance companies for specific programs including Crisis Respite (Phoenix House) and Substance Use Disorder Services (Tule House).
2. Government Funding and Grants: Revenue from state funding sources including a recent March 2026 award of state funding. Programs such as Enhanced Care Management, transitional housing services, and STRTP (Short-Term Residential Therapeutic Programs) operate under state licensing and oversight from the State Department of Health Care Services.
3. Donations and Charitable Support: The organization accepts donations through platforms like Classy.org for specific campaigns including the FFA Insurance Crisis fund. The organization operates a dedicated donation portal and has conducted holiday gift drives and fundraising events.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Redwood Community Services is a nonprofit behavioral health and social services organization that delivers mental health counseling, 24/7 crisis response, foster family and adoption services, substance use disorder treatment, youth and adult residential programs, family support, youth resource centers, and homeless and housing navigation services to residents of Mendocino, Lake, and Humboldt Counties in Northern California. Programs are delivered through multiple licensed facilities and a "no wrong door" care coordination model, funded through insurance reimbursement, state and county contracts and grants, and charitable donations.

Product overview

Redwood Community Services is a community-driven behavioral health and human services organization providing a comprehensive portfolio of coordinated care services across Mendocino, Lake, and Humboldt Counties in Northern California. The organization operates through multiple integrated service lines including Mental Health Services, Crisis Response Services (24/7 crisis line and Phoenix House crisis respite), Foster Family Agency, Integrated Health Services, Substance Use Disorder Services (Tule House and Mendo SUDS), Youth Residential Services (including STRTP programs at Birch House and Sequoia House), Family Support Services, Youth Resource Centers (The Arbor), TAY/Adult Residential Services (Gibson House, Haven House, Harmony House), and ECM/Homeless & Housing Services (Building Bridges Homeless Resource Center). Additional services include NEST for young families, Transitional Housing, and HOME Outpatient. The organization also maintains a Training Department for staff development. Services are delivered through multiple physical locations across three counties, with a "no wrong door" approach ensuring clients can access various programs through any entry point.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Services Behavioral health counseling and psychiatric services for individuals, families, and youth experiencing mental health challenges, delivered through outpatient clinics across Mendocino, Lake, and Humboldt Counties.
• Crisis Response Services 24/7 crisis intervention including a toll-free crisis line ((855) 838-0404), crisis respite at Phoenix House, and emergency behavioral health support for individuals in acute distress.
• Foster Family Agency Recruitment, training, licensing support, and ongoing support services for foster families, including adoption services, with offices in Lake County and across the service area.
• Integrated Health Services Coordinated physical and behavioral health services addressing whole-person wellness through integrated care planning and service coordination.
• Substance Use Disorder Services Treatment programs for substance abuse including outpatient services (HOME Outpatient, Mendo SUDS) and residential treatment at Tule House, an adult residential facility in Lake County licensed by the State Department of Health Care Services.
• Youth Residential Services (STRTP) Short-Term Residential Therapeutic Programs (STRTP) for youth delivered at Birch House and Sequoia House (Humboldt County), providing intensive mental health services in a structured residential setting.
• Family Support Services Services supporting families including wraparound care, parent education, and other supports for children, youth, and their caregivers.
• Youth Resource Centers Community centers providing resources and support for youth, anchored by The Arbor Youth Resource Center in Ukiah.
• TAY/Adult Residential Services Transitional age youth (TAY) and adult residential programs including Gibson House, Haven House, Harmony House, and Madrone House across the Northern California service area.
• ECM / Homeless & Housing Services Enhanced Care Management (ECM) and housing navigation services for homeless individuals and families, anchored by the Building Bridges Homeless Resource Center in Ukiah.
• Transitional Housing Short-term housing assistance for individuals, young families, and others in transition, delivered through programs including N.E.S.T., The Harbor, and Xamitin Haven.
• HOME Outpatient Outpatient behavioral health and substance use treatment services delivered through the HOME Outpatient program.
• Training Department Professional training and continuing education for staff and community members delivered through the RCS Training platform (rcstrain.arlo.co), including a trainings calendar and trainer directory.

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• State of CaliforniacoreOthers · 17 March 2026Redwood Community Services was awarded state funding in March 2026, enabling expanded behavioral health and social services programming across their service area. State funding supports core program operations including STRTP, Enhanced Care Management, and other state-licensed services.
• Private Insurance CompaniescoreChannel Partner/ Reseller/ DistributorCompleted insurance credentialing to accept members of private insurance companies as an in-network provider for Crisis Respite (Phoenix House) and Substance Use Disorder Services (Tule House) programs. This enables broader access to services for insured individuals.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Seneca Family of Agencies: Seneca provides community-based mental health, foster care, intensive services, and STRTP-equivalent programs for children and families across Northern and Central California—closely aligned with RCS's youth residential, FFA, and family support service mix.
• Hill Country Health and Wellness Center: Hill Country is a rural Northern California integrated health and behavioral health nonprofit—structurally analogous to RCS as a small, multi-county community-based provider of integrated services.
• Progress Foundation: Progress Foundation operates crisis residential, supported housing, and mental health programs in the San Francisco Bay Area—a comparable nonprofit behavioral health provider with similar crisis and residential service lines.
• Telecare Corporation: Telecare operates acute and subacute psychiatric, crisis residential, and behavioral health programs across California, including STRTP-equivalent and crisis respite services—directly comparable to RCS's crisis, residential, and behavioral health portfolio.
• Caminar (formerly StarVista): Caminar delivers behavioral health, substance use, housing, and supportive services across the San Francisco Bay Area—comparable in mission and integrated service model to RCS, though geographically distinct.
• Victor Community Support Services: Victor provides mental health, wraparound, STRTP, and prevention/early intervention services across California counties—including Northern California—mirroring RCS's wraparound, STRTP, and behavioral health lines.
• Mental Health Systems (MHS): MHS operates community mental health, crisis stabilization, residential, and supportive housing programs across Southern California with comparable service lines to RCS, including crisis response and residential treatment.
• Aegis Treatment Centers: Aegis operates outpatient and residential substance use disorder treatment programs across California, including MAT and detox—comparable to RCS's Tule House and Mendo SUDS programs.
• Turning Point of Central California: Turning Point provides outpatient mental health, SUD treatment, housing support, and intensive community services in Central California—overlapping with RCS's SUD, mental health, and housing program mix.

Broad incumbents

• Pacific Clinics: Pacific Clinics is one of California's largest behavioral health nonprofits, operating mental health, SUD, foster care, housing, and intensive services statewide with broader geographic and program coverage than RCS, making it the closest large-scale analog.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/redwoodcs

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Redwood Community Services