OEM Medical Solutions

What OEM Medical Solutions does

OEM Medical Solutions LLC is a Baltimore-area medical equipment services company founded in 2009 that operates an 18,000+ square foot facility housing surgical scope repair labs, a biomedical equipment repair center, administrative offices, and climate-controlled warehouse storage. The company provides repair, preventative maintenance, and inspection services for flexible and rigid surgical endoscopes (covering Olympus, Pentax, and Fujinon/Fujifilm brands), biomedical equipment (specialty beds, surgical tables, c-arms, anesthesia machines, diagnostic imaging), and surgical instruments, alongside short- and long-term biomedical technician staffing, certified pre-owned equipment resale, and "white-glove" project management for equipment de-installation, relocation, storage, staging, and assembly.

The company has built a dual-platform technology backbone around two registered-trademark web platforms: ExperTech®, a service management portal that provides real-time visibility into preventative maintenance schedules, repair status, inventory, pickup/delivery, and historical service data for individual facilities; and ExChange®, a capital equipment lifecycle management system designed for multi-facility health systems that supports acquisition, transfer, decommission workflows, hierarchical approvals, asset tag scanning, and cross-facility inventory visualization. These platforms are typically bundled with service contracts rather than sold as standalone subscriptions.

OEM Medical generates revenue through professional services (time-and-material repair billing, capitated monthly service agreements, bundled contracts), hardware sales (certified pre-owned equipment via warehouse, DotMed, and eBay channels), recurring software access tied to service contracts, project-based storage/moving fees, and limited PPE/infection prevention product resale. Go-to-market is consultative and field-driven, with sales consultants engaging directly with surgical centers, hospitals, ambulatory surgical centers, and multi-location health systems across the Mid-Atlantic region, complemented by free in-service training programs and digital inbound channels (website, phone, email).

Name

OEM Medical Solutions

Legal name

OEM Medical Solutions LLC

Website

https://oemmed.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

OEM Medical Solutions is a Baltimore-based medical equipment services company offering surgical scope and biomedical equipment repair, preventative maintenance, technician staffing, certified pre-owned equipment sales, and capital equipment lifecycle management via its proprietary ExperTech® and ExChange® platforms for mid-Atlantic healthcare facilities.

Ownership category

akta.pro rank

Product category

Medical Equipment Repair and Lifecycle Services

NAICS

Medical Equipment and Supplies Manufacturing (33911), Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Surgical & Medical Instruments & Apparatus (3841), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industries

Medical Equipment Specialty Moving (HSAKAEAL), Manufacturing, MSAT & Operations Staffing (API/Biologics/Cell & Gene) (HLAGAOAL)

Keywords

• Medical equipment repair
• Biomedical services
• Endoscope repair
• Preventative maintenance
• Medical equipment sales

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Surgical Scope & Medical Equipment Repair Services: Repair of flexible endoscopes (Olympus, Pentax, Fujinlon), rigid endoscopes, surgical instruments, and biomedical equipment. Revenue generated through time-and-material billing, capitated monthly agreements, and bundled service contracts. Includes free pickup/delivery and loaner pool availability.
2. Pre-Owned Medical Equipment Sales: Buying and selling of new and used medical equipment through the company's warehouse and on DotMed and eBay online marketplaces. Revenue is one-time transaction-based. Equipment is tested, certified, and warranted up to 180 days.
3. Biomedical Preventative Maintenance & Staffing: Annual and semi-annual preventative maintenance, electrical safety testing, calibration, and compliance inspections. Supplemental biomedical technician staffing for short-term and long-term assignments, billed at hourly rates or fee-for-service.
4. Storage, Moving & Staging Solutions: Medical equipment de-installation, relocation, storage, delivery, staging, assembly, and installation services. Revenue generated through project-based fees and monthly storage rates. Services offered through 18,000+ sq ft climate-controlled facility.
5. Software Platform Subscriptions: ExperTech® and ExChange® web-based platforms offered as part of service agreements and contract bundles. Provides equipment service management and capital lifecycle management tools. Typically bundled with repair and maintenance contracts rather than sold standalone.
6. COVID Testing, Infection Prevention & PPE Products: Sale of hand sanitizer (Vytis Shield), COVID testing kits, lab services, and personal protective equipment including PAPRs (OTOS Airwing III). One-time product sales.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

OEM Medical Solutions provides repair, preventative maintenance, and lifecycle management services for surgical endoscopes, biomedical equipment, and surgical instruments used in healthcare facilities. The company sells certified pre-owned medical equipment and distributes infection prevention and medical storage products, supported by its proprietary ExperTech® and ExChange® web platforms for service and capital equipment management.

Product overview

OEM Medical Solutions offers a dual-platform architecture centered on ExperTech® (equipment service management) and ExChange® (capital equipment lifecycle management), complemented by comprehensive repair and maintenance services for biomedical equipment, flexible and rigid surgical endoscopes, and medical storage solutions. The company's service portfolio includes biomedical equipment repair and preventative maintenance, biomedical staffing solutions, endoscope repair (flexible and rigid), surgical instrument repair, and white-glove project management for equipment relocation and storage. Product offerings include certified pre-owned medical equipment, infection prevention products (hand sanitizer, PAPR respirators), and storage solutions from third-party manufacturers (Steelco, Harloff, KWT Group, Mass Medical). The ExperTech and ExChange platforms form the technology backbone, providing web-based equipment tracking, repair management, and multi-facility inventory visualization.

Differentiator

Problem solved

Functional benefit

Brands

• ExperTech®: Equipment Service Management Program - web portal for visualization of preventative maintenance schedules, repair status tracking, and historical data.
• ExChange®
• ScopeSmart Program

Products and services

• ExperTech® Web-based equipment service management platform providing repair order submission, real-time repair status tracking, preventative maintenance scheduling, inventory management, pickup/delivery tracking, and historical data archival for biomedical equipment lifecycle management. Sold to healthcare facilities as part of service contracts.
• ExChange® Capital equipment management platform designed for multi-facility health systems to streamline equipment acquisition, transfer, decommission, and inventory tracking across departments and locations with multi-facility visualization, hierarchical approval controls, and asset tag scanning.
• Biomedical Equipment Repair

Quantifiable outcome

• Industry-best 6-month repair warranty
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• OlympuscoreTechnology or IntegrationService partnership for repair of Olympus flexible endoscopes including image bundle replacement, image stain removal, CCD video chip repair, and insertion tube replacement. OEM also services Olympus Endoeye video cameras.
• PentaxcoreTechnology or IntegrationService partnership for repair of Pentax flexible endoscopes. Provides access to parts and repair capabilities for Pentax brand equipment.
• Fujinon (Fujifilm)coreTechnology or IntegrationService partnership for repair of Fujinon/Fujifilm flexible endoscopes, providing comprehensive coverage across major endoscope brands.
• Vytis ShieldminorChannel Partner/ Reseller/ DistributorDistributor/reseller of Vytis Shield Alcohol-Free Aloe Vera Hand Sanitizer, an alcohol-free product providing up to 12 hours of protection against MRSA, Norovirus, and other microbes.
• OTOSminorChannel Partner/ Reseller/ DistributorDistributor/reseller of OTOS Airwing III PAPRs (Powered Air Purifying Respirators) for personal protection equipment product line.
• HarloffminorChannel Partner/ Reseller/ DistributorMedical storage product partner - Harloff brand medical storage cabinets and furniture distributed through OEM Medical.
• Steelco (Streelco)minorChannel Partner/ Reseller/ DistributorMedical storage product partner - Steelco brand medical storage solutions distributed through OEM Medical.
• KWT GroupminorChannel Partner/ Reseller/ DistributorMedical storage product partner - KWT Group medical storage products distributed through OEM Medical.
• Mass MedicalminorChannel Partner/ Reseller/ DistributorMedical storage product partner - Mass Medical products distributed through OEM Medical.
• DotMedminorChannel Partner/ Reseller/ DistributorMarketplace partner for pre-owned medical equipment sales. OEM maintains a virtual trade show booth on DotMed to reach healthcare equipment buyers.
• Various Endoscope & Medical Equipment ManufacturerscoreTechnology or IntegrationEquipment service partnerships across all brands and models providing access to manufacturer parts for biomedical equipment repair including specialty beds, surgical tables, c-arms, anesthesia machines, and diagnostic imaging systems.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Block Imaging: Refurbished medical imaging equipment sales, service, and parts provider. Directly comparable to OEM's certified pre-owned medical equipment and biomedical repair service lines, particularly for imaging modalities.
• TRIMEDX: Large national independent clinical engineering and biomedical equipment services provider serving hospitals and health systems. Closest scaled analog to OEM's biomedical repair, PM, and asset management offering, though operating at materially greater scale and geographic breadth.
• Universal Hospital Services: Medical equipment services and rental company serving acute and post-acute care providers across the US. Overlaps with OEM on equipment management, repair, and lifecycle services for healthcare facilities.
• Probo Medical: Refurbished medical imaging equipment provider offering sales, service, and parts. Comparable to OEM's certified pre-owned equipment and biomedical repair services for diagnostic imaging customers.
• MXR Imaging: Refurbished medical imaging equipment sales and service company. Comparable to OEM's pre-owned equipment and equipment lifecycle management offerings, focused specifically on imaging capital equipment.
• Med One Group: Medical equipment sales, rental, and leasing provider serving hospitals and surgery centers. Comparable to OEM's certified pre-owned equipment sales and equipment lifecycle services.
• Crothall Healthcare: Compass Group subsidiary providing healthcare support services including clinical technology management (biomedical equipment services). Directly comparable to OEM's biomedical repair and PM service lines, with a broader portfolio across healthcare support functions.
• Agiliti: National medical equipment services and rental provider offering equipment management, repair, and clinical engineering services to healthcare providers. Direct overlap with OEM's repair, PM, and pre-owned/refurbished equipment business, but at national scale.
• US Med-Equip: Medical equipment rental and asset management provider serving hospitals and health systems. Overlaps with OEM's equipment lifecycle management and rental-adjacent service offerings.

Broad incumbents

• Sodexo Healthcare (Clinical Technology Management): Global facilities and clinical technology management services provider whose healthcare segment offers biomedical equipment services at scale. Comparable in service category but operates as a much broader incumbent across facility services, food, and clinical engineering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookweb.archive.org/web/20230327234629/https://www.facebook.com/oemmedical
• LinkedInweb.archive.org/web/20230327234629/https://www.linkedin.com/company/oem-medical-solutions-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OEM Medical Solutions