Atheo
Atheo Ingénierie is a French IT infrastructure services firm delivering multi-vendor managed support, virtualization, storage, backup, networking, and security via its four-tier Serenity platform, serving enterprise clients across manufacturing, retail, healthcare, and other verticals from offices in Strasbourg, Paris, Nancy, and Besançon.
- Company typePrivate
- Founded2013
- HeadquartersStrasbourg, France
- Headcount11–50
- GTM typeB2B
- OfferingServices
Atheo firmographics
Firmographics- Name
- Atheo
- Legal name
- ATHEO INGENIERIE
- Website
- https://atheo.net
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Atheo Ingénierie is a French IT infrastructure services firm delivering multi-vendor managed support, virtualization, storage, backup, networking, and security via its four-tier Serenity platform, serving enterprise clients across manufacturing, retail, healthcare, and other verticals from offices in Strasbourg, Paris, Nancy, and Besançon.
- Ownership category
- akta.pro rank
Atheo industry classification
Industry- Product category
- Managed IT Infrastructure Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industry
- Network Performance Management & Observability Services (BPAEAEAH)
Keywords
Where Atheo is headquartered
LocationHeadquarters
- HQ city
- Strasbourg
- HQ country
- France
- HQ region
- Europe
Offices4 records
Markets served
Atheo business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Serenity Support & Maintenance Services: Tiered managed services offering (Basic, One, Advanced, Prime) providing IT infrastructure support, monitoring, and maintenance. Revenue generated through annual service contracts with varying levels of service intensity and delegation. Combines perimeters, delegation degrees, and service levels for flexible pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Serenity Basic - Essential maintenance and support services for IT infrastructure |
| Subscription | Annual | Serenity One - Basic services plus comprehensive supervision |
| Subscription | Annual | Serenity Advanced - One services plus first-level infogérance |
| Subscription | Annual | Serenity Prime - Custom strategic infogérance |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels2 records
Atheo product offering
Product offeringCore offering
Atheo Ingénierie delivers managed IT infrastructure services centered on its Serenity platform, providing maintenance, supervision, helpdesk, and progressive levels of infrastructure outsourcing (infogérance) for virtualization, storage, backup, networking, security, and monitoring environments. The firm serves enterprise clients across France through four office locations (Strasbourg, Nancy, Paris, Besançon) with a stable team of expert engineers.
Product overview
Atheo is an IT infrastructure services company offering a unified portfolio centered around its Serenity service platform. Serenity provides comprehensive IT maintenance and support across four progressive service tiers (Basics, One, Advanced, Prime), covering helpdesk management, infrastructure supervision, and strategic outsourcing. The company also resells cloud services from partner Agora Calycé (Agora Backup, Agora Mail, Agora Share, Agora Stack) and delivers professional services in virtualization, storage, backup, networking, security, and monitoring. The Serenity tiers build upon each other: Basics provides essential support, One adds system/network/backup supervision, Advanced adds first-level infrastructure management, and Prime offers customized strategic outsourcing.
Differentiator
Problem solved
Functional benefit
Brands
- Serenity: Managed IT support and maintenance services offered in four tiers: Basics, One, Advanced, and Prime. Provides infrastructure monitoring, helpdesk, backup supervision, network oversight, and outsourced IT management for enterprise clients.
Products and services
- Serenity Managed IT Services
- IT Consulting (Conseil)
- IT Implementation Services (Mise en œuvre)
- IT Maintenance Services (Maintenance)
- Agora Cloud Services (resold)
Companies that use Atheo
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles1 record
Atheo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
Feature4 records
Atheo partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- CiscocoreTechnology partnership for networking and security solutions. Cisco products are part of the Serenity service perimeter for network and security infrastructure.
- SophoscoreSecurity technology partnership. Sophos products included in the Serenity service perimeter for network security.
- EMC²coreStorage technology partnership. EMC² products covered under the Serenity service perimeter for storage infrastructure.
- IBMcoreTechnology partnership for storage and data management solutions. IBM products (IBM, IBM Spectrum) part of Serenity service perimeter.
- MicrosoftcorePrimary technology partnership covering Microsoft systems, virtualization, communication, and productivity solutions. Featured in Serenity perimeter for Windows environments, SQL Server, and communication systems.
- VeeamcoreBackup technology partnership. Veeam solutions part of Serenity service perimeter for backup, protection, and restoration services.
- VMWarecoreVirtualization technology partnership. VMWare solutions covered under Serenity service perimeter for virtualization infrastructure.
- NetAppcoreStorage technology partnership. NetApp products included in Serenity service perimeter for storage infrastructure and backup.
- Agora CalycécoreStrategic partnership for cloud services (Agora Backup, Agora Mail, Agora Share, Agora Stack) and networking/security expertise. Agora Hosting also provides web hosting services for Atheo.
- RhenaticminorRegional technology business association in Alsace. Part of Atheo's 'numeric interest group' ecosystem for regional collaboration and referrals.
- Alsace AssociationminorRegional business association in Alsace. Part of Atheo's ecosystem for regional network and referrals.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
Atheo competitors and assessment
Company assessmentDirect peers
- Econocom: France-headquartered IT infrastructure and managed services provider serving mid-market and enterprise clients across Europe. Closely comparable to Atheo on outsourcing of infrastructure, multi-vendor support and recurring service contracts.
- Devoteam: French-origin IT consulting and managed services firm with strong cloud, infrastructure and cybersecurity practices across Europe. Comparable on mid-market enterprise infrastructure services and tiered managed offerings.
- Hardis Group: French IT services and software firm with infrastructure management, cloud and support offerings. Comparable regional French footprint and similar mid-market enterprise customer profile.
- Smile (Smile Open Source): French open-source-focused IT services and managed infrastructure provider covering Linux, databases, virtualization and cloud. Comparable on heterogeneous Microsoft/Linux/open-source infrastructure support for enterprises.
- SCC France: European IT infrastructure services and managed services group with French operations. Comparable multi-vendor infrastructure support, helpdesk and managed services portfolio.
Broad incumbents
- Capgemini: Global IT services giant with very large French infrastructure managed services practice. Competes for the same enterprise IT outsourcing wallet but at significantly larger scale and breadth.
- Atos: Major French-headquartered IT services and managed infrastructure provider. Overlaps with Atheo on enterprise infrastructure outsourcing and digital transformation services in France and Europe.
- Sopra Steria: Large European IT services group with significant French presence in infrastructure, application management and outsourcing. Competes for the same mid-market and large-enterprise IT outsourcing deals.
Regional players
- Alithya: IT consulting and managed services firm with French operations. Comparable on enterprise infrastructure services and digital transformation support, with stronger North American footprint.
Emerging players
- Cellenza: French IT consulting firm focused on Microsoft, cloud and DevOps services for mid-market enterprises. Adjacent rather than direct, but competes for the same Microsoft-centric infrastructure wallet in France.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
Atheo social profiles
Digital presenceAtheo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Atheo leadership team
Management profileNumber of profiles
Profiles5 records
Atheo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Atheo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Atheo
What does Atheo do?
Atheo Ingénierie delivers managed IT infrastructure services centered on its Serenity platform, providing maintenance, supervision, helpdesk, and progressive levels of infrastructure outsourcing (infogérance) for virtualization, storage, backup, networking, security, and monitoring environments. The firm serves enterprise clients across France through four office locations (Strasbourg, Nancy, Paris, Besançon) with a stable team of expert engineers.
Is Atheo a public or private company?
Atheo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Atheo founded?
Atheo was founded in 2013. It employs 11 to 50 people.
Where is Atheo based?
Atheo is headquartered in Strasbourg, France, in the Europe region.
How does Atheo make money?
One revenue line is on record: serenity Support & Maintenance Services.
Who are Atheo's main competitors?
Direct peers on record are Econocom, Devoteam, Hardis Group, Smile (Smile Open Source) and SCC France. Broad incumbents are Capgemini, Atos and Sopra Steria. Alithya is listed as a regional player. Cellenza is listed as an emerging player.
Does Atheo have an API?
No public API is recorded for Atheo.
What industry is Atheo in?
Atheo's product category is Managed IT Infrastructure Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAEAH, Network Performance Management & Observability Services. Its NAICS code is 541513 and its SIC code is 7373.