Doctors Hospital

What Doctors Hospital does

Doctors Hospital of Augusta is a comprehensive acute-care medical facility located at 3651 Wheeler Road in Augusta, Georgia, operating as an affiliate of HCA Healthcare, Inc. (NYSE: HCA). Founded in 1999, the hospital delivers 24/7 emergency care as a Level II Trauma Center, advanced cardiac care, maternity services supported by a Level II NICU, orthopedic, oncology, neurology, pulmonary, gastroenterology, bariatric, and pediatric services across 17 specialties. It is home to the largest burn center in the United States and is the only Baby-Friendly designated hospital in the Augusta area, anchoring a regional referral footprint spanning the Central Savannah River Area (CSRA) across Georgia and South Carolina. The facility is led by CEO Joanna Conley, FACHE, and CNO Jeffrey Harden, MSN, MBA, RN, with a workforce of more than 850 nurses and healthcare professionals.

The hospital's product and technology layer centers on the MyHealthONE patient portal and mobile application (iOS/Android), which enables patients to view health records, schedule appointments, register online for procedures, receive SMS updates, and pay bills. Supporting tools include an online Patient Payment Estimator and a toll-free pricing line. Patient-facing graduate medical education programs include an accredited Emergency Medicine Residency Program (eight resident positions per year, accredited February 2026) and a Family Medicine residency, both building a physician pipeline within HCA Healthcare's national GME network of 5,400+ residents and fellows across nearly 90 hospitals.

Doctors Hospital generates revenue through transaction-based patient care services billed to a broad mix of payers including Medicare, Medicaid, Champus, Workers Compensation, commercial insurance, and self-pay patients. Uninsured patients receive discounts similar to managed care rates, with 100% charity care for patients at 0-200% of the Federal Poverty Level and expanded assistance for those at 201-400% FPL with balances over $1,500. Approximately $150 million in capital investments have been directed toward campus enhancements, expanded emergency services, and new patient towers, reflecting ongoing capacity expansion under HCA Healthcare's ownership.

Name

Doctors Hospital

Legal name

Doctors Hospital of Augusta (operating as HCA Healthcare affiliate)

Website

https://doctors-hospital.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Doctors Hospital of Augusta is a comprehensive acute-care hospital in Augusta, Georgia, operating as an HCA Healthcare affiliate. It delivers 24/7 emergency care, the nation's largest burn center, Level II NICU, and 17 specialties to patients across the Georgia-South Carolina CSRA region.

Ownership category

akta.pro rank

Headquarters

HQ city

Augusta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Care Services: Comprehensive healthcare services including emergency care, surgical procedures, diagnostic services, maternity care, and specialty care (cardiology, oncology, orthopedics, neurology, pediatrics, pulmonology, gastroenterology, burn care, and rehabilitation)
2. Insurance Billing: Accepts all forms of US, Canadian, and foreign government insurance including Medicare, Medicaid, Champus, Workers Compensation, and all commercial insurance
3. Self-Pay/Uninsured Patient Services: Services provided to uninsured patients with discounts similar to managed care rates (uninsured discount). Financial assistance available for patients at 0-200% Federal Poverty Level (100% charity) and expanded assistance for 201-400% FPL with balances over $1,500

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Doctors Hospital of Augusta is a comprehensive acute-care medical facility providing 24/7 emergency care, advanced specialty services, and inpatient/outpatient care across 17+ specialties. Its flagship offerings include the largest burn center in the United States, a Level II Trauma Center, a Level II NICU, and the area's only designated Baby-Friendly hospital for maternity care. The hospital supports patients through the MyHealthONE digital portal, online registration, payment estimation tools, and a Consult-A-Nurse phone service.

Product overview

Doctors Hospital of Augusta is a comprehensive medical facility offering a broad portfolio of healthcare services. The hospital provides 24/7 emergency care (Level II Trauma Center), advanced heart care, maternity services (with Level II NICU), and is home to the nation's largest burn center. Patient-facing digital products include the MyHealthONE Patient Portal (web and mobile app) for managing health records, scheduling appointments, and paying bills, along with pricing transparency tools including an online Patient Payment Estimator and toll-free pricing phone service. The hospital also operates Graduate Medical Education programs including an accredited Emergency Medicine Residency Program. Financial assistance programs include charity discounts for low-income patients and uninsured discount policies.

Differentiator

Problem solved

Functional benefit

Products and services

• MyHealthONE Patient Portal
• MyHealthONE Mobile App
• 24/7 Emergency Care Services

Quantifiable outcome

• American Heart Association Gold Plus quality achievement award for stroke care
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered major and core.

• Golden Harvest Food BankmajorStrategic or Co-development Partner · 2 October 2025Doctors Hospital contributed $10,000 to Golden Harvest Food Bank's 'It's Spooky to Be Hungry' annual campaign, one of the largest grassroots efforts to fight hunger across Georgia and South Carolina. The partnership aims to provide nutritious meals to families, seniors, and children in need. $2 raised provides 5 meals. Doctors Hospital also donated 24,663 pounds of food and supplies following Hurricane Helene.
• HCA HealthcarecoreOthersDoctors Hospital is part of HCA Healthcare, the nation's leader in Graduate Medical Education with more than 5,400 residents and fellows training in over 300 residency and fellowship programs at nearly 90 hospitals across 16 states.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Grady Memorial Hospital (Atlanta): Georgia-based Level I trauma center and Marcus Burn Center operator with comparable high-acuity emergency, burn, and specialty services. Directly comparable on trauma/burn care positioning and statewide referral role.
• Doctors Hospital of Sarasota: Another HCA Healthcare-affiliated "Doctors Hospital" branded facility offering similar multi-specialty acute care services. Closest internal network peer with comparable service portfolio and GME program structure.
• TriStar Centennial Medical Center: Major HCA Healthcare tertiary hospital with comparable burn/trauma/specialty service mix and GME infrastructure. Closest corporate-network peer for operating-model benchmarking and capacity comparisons.
• Vanderbilt Burn Center (VUMC): One of the nation's leading burn centers and academic medical centers, providing direct peer comparison on burn care capabilities, research reputation, and high-acuity referral volumes.
• Piedmont Augusta (formerly University Hospital): Regional acute-care hospital system directly competing in the Augusta/CSRA market for emergency, cardiac, maternity, and surgical volume. Comparable service portfolio and regional patient overlap.
• Memorial Health (Savannah, GA): HCA Healthcare-affiliated regional referral hospital in Georgia offering similar multi-specialty services, GME programs, and trauma capabilities. Sister facility within the same parent network with comparable operating model.
• Wake Forest Baptist Health (Burn Center): Verified Burn Center operator with academic medical center backing, providing peer comparison on burn center operations, research, and referral capture. Comparable high-acuity specialty positioning.
• Wellstar MCG Health (Augusta University Medical Center): Direct competitor in the Augusta market, operating as a major academic medical center and Level I trauma center with broad specialty services. Most directly comparable on geography, service mix, and regional patient base.

Regional players

• Atrium Health Navicent (Macon, GA): Regional acute-care system in central Georgia with Level I trauma and comprehensive specialty services. Comparable regional referral hospital with similar service-line breadth, though in a different geographic market.
• Aiken Regional Medical Centers: Acute-care hospital in adjacent Aiken, SC, directly serving the overlapping CSRA patient population. Geographic competitor for emergency and routine inpatient volume across the state-line market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Xx.com/doctorsaugusta
• YouTubeyoutube.com/user/DoctorsHospitalGA
• Facebookfacebook.com/doctorshospitalofaugusta
• Pinterestpinterest.com/dochospaugusta

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doctors Hospital