Digital Wave

What Digital Wave does

Digital Wave is a privately held managed service provider (MSP) headquartered at 800 State HWY 248 Building 4D in Branson, Missouri, serving businesses and residential customers across Southern Missouri and Northern Arkansas. Founded in 2012 and operating with 1-10 employees, the company delivers a comprehensive suite of IT services including managed IT and managed security, network assessments and penetration testing, PCI compliance assistance, data backup and disaster recovery planning, cloud services support (Microsoft 365, G-Suite, Dropbox, Adobe, QuickBooks), VoIP, co-location and remote desktop hosting in an underground steel-doored facility, network cabling, surveillance camera systems, SONOS audio installations, video conference setup, and IT equipment sales (new and refurbished). The firm targets four primary segments: Professional Services (accounting, banking, dental, medical, law offices), Entertainment & Hospitality (Branson-area hotels, theaters, marinas, attractions), Education & Local Government (K-12, universities including Missouri State, Drury, and Mizzou, courts, law enforcement, municipal offices), and Residential & Marine (homeowners, boat and dock owners around Table Rock Lake).

Revenue is generated through multiple streams: monthly recurring managed services contracts, hourly pay-as-you-go technical services, hardware resale, subscription-based cloud and VoIP support, managed co-location hosting, and a freemium consumer software offering (the DW Free TikTok Downloader on the Microsoft Store, launched November 2025). Pricing is quote-based and not publicly disclosed; the firm positions around Midwestern pricing with coastal-level service quality and same/next-day on-site response. The technology stack centers on conventional MSP infrastructure (firewalls, VPN, commercial-grade wireless, third-party EDR via SentinelOne) augmented by two proprietary tools: special management software for network monitoring and IT asset monitoring software for equipment status reporting. Key strategic partnerships include Microsoft, Google, Sonos (certified installer with a demo room), SentinelOne, and ISP intermediaries. Go-to-market is sales-led, combining direct on-site engagement, local community referrals in the Ozarks, SEO-driven website presence, blog content marketing, and Microsoft Store distribution for the consumer app.

Name

Digital Wave

Legal name

Digital Wave

Website

https://godigitalwave.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Digital Wave is a regional managed IT service provider in Branson, Missouri, delivering managed IT, network security, cloud support, co-location, VoIP, and equipment sales to SMB, education, government, hospitality, and residential customers across Southern Missouri and Northern Arkansas.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Telecommunications (517)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise LAN/WAN & SD-WAN Services (BPAEAEAD)

akta.pro secondary industries

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Cloud Storage Setup, Migration & Sync (iCloud/Google Photos/OneDrive) (HSAFAGAD)

Keywords

• Managed IT services
• Network security solutions
• Cloud services support
• Data backup recovery
• IT equipment sales

Headquarters

HQ city

Branson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services to keep devices and networks operational. Includes managed security, IT networking, monitoring, and ongoing maintenance. Clients receive priority support and proactive network management.
2. Technical Service Provider (Hourly): Hourly-based technical support and on-site services for businesses needing ad-hoc IT assistance rather than full managed services.
3. IT Equipment Sales: Sales of hardware including servers, desktops, laptops, tablets, firewalls, VPNs, network switches, routers, and wireless equipment. Offers both new and refurbished/open-box items.
4. Cloud Services Support: Guided support and setup for cloud applications including Microsoft 365, G-Suite, Dropbox, Adobe, and Quickbooks.
5. Co-Location & Data Center Hosting: Underground data center server hosting in a secure facility with steel doors, climate control, and ventilation. Also includes remote desktop hosting services.
6. VoIP Solutions: Voice Over IP phone system setup and ongoing service, including affordable systems provision and provider management.
7. Software/App Sales: Free desktop application distribution (TikTok downloader) potentially leading to premium features or related paid offerings.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Digital Wave provides managed IT services to small and mid-sized businesses and residential customers in Southern Missouri and Northern Arkansas. Its core deliverables include recurring managed services (monitoring, security, network management), hourly technical support, cloud setup (Microsoft 365, G-Suite), co-location/data center hosting, VoIP, IT equipment sales, and specialty installations such as SONOS audio, IP cameras, and video conference systems.

Product overview

Digital Wave is a managed service provider (MSP) offering a comprehensive suite of IT services and solutions. Their portfolio includes managed IT and security services (Managed IT, Managed Security, Network Assessments, PCI Compliance), data protection (Data Backup, Disaster Recovery Planning), infrastructure services (Network Cabling, Co-Location, Cloud Services, VoIP Solutions, Video Conference Installation), and technology planning. They also provide equipment sales and specialized solutions including SONOS Premium Sound Systems and IP/Wireless Camera Systems. Their most recent product addition is the DW Free TikTok Downloader. Services are primarily delivered to businesses in Southern Missouri and Northern Arkansas, serving industries including professional services, entertainment/hospitality, education/local government, and residential/marine sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT

Quantifiable outcome

• More than half of businesses fail when they lose their data - backup services prevent this outcome
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationDigital Wave provides Microsoft 365 Apps & Email Hosting services, including Word, Excel, and the Office suite. The company guides clients on 365 implementation and utilizes Microsoft cloud infrastructure for email hosting and productivity tools.
• GooglecoreTechnology or IntegrationDigital Wave offers Google G-Suite Apps & Email Hosting, providing lean cloud solutions for small and medium businesses with accessible, Google-maintained email domain hosting.
• SonoscoreTechnology or IntegrationDigital Wave is a certified/integrated Sonos Premium Sound System installer. They have a demo room for customers to sample the Sonos Ecosystem. The company positions Sonos as a cost-effective alternative to BOSE with superior smart device apps.
• SentinelOnecoreTechnology or IntegrationDigital Wave actively promotes SentinelOne as their recommended EDR (Endpoint Detection and Response) solution for protecting businesses from overseas hackers and cyber threats. The company publishes extensive content (12 Reasons Why SentinelOne article) advocating for SentinelOne as the premier cybersecurity solution.
• Internet Service ProviderscoreChannel Partner/ Reseller/ DistributorDigital Wave acts as an intermediary between clients and ISP providers. They use their relationships with providers to help clients get the best care and service. The company helps pick the right provider and manages communication with ISPs on behalf of clients.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Dataprise: Regional managed services and cybersecurity provider serving the Mid-Atlantic and Southeast. Comparable on managed IT, security, cloud, and co-location offerings, but at significantly greater scale (hundreds of employees).
• NerdsToGo: Franchise small-business IT services provider focused on on-site and remote support for SMBs. Highly comparable on customer segment (SMB) and on-site service model, and a likely direct competitor for Digital Wave's local accounts.
• iVenture Solutions: Regional MSP based in Florida offering managed IT, cloud, and security services to SMB and mid-market clients. Closely overlaps with Digital Wave's service portfolio and SMB customer focus.
• CMIT Solutions: National franchise MSP network offering managed IT, security, and cloud services to SMBs across the U.S. Closely mirrors Digital Wave's service mix and target customer, but competes at scale through a franchise model.
• Kelser Corporation: Regional managed IT and cybersecurity firm headquartered in Connecticut. Overlaps with Digital Wave on managed services, security, cloud, and infrastructure for SMB and mid-market clients.
• Corsica Technologies: Mid-Atlantic managed IT, cybersecurity, and compliance provider for SMBs and mid-market. Comparable managed services and security offerings, with deeper compliance/regulatory specialization than Digital Wave.
• CompassMSP: Multi-region managed services provider focused on SMB IT support, cybersecurity, and cloud. Highly comparable customer base and service stack to Digital Wave, but operating across multiple U.S. metros.
• TekStream Solutions: Managed IT services and IT staffing provider serving SMB and mid-market customers. Comparable on managed services and infrastructure offerings, with a stronger enterprise-integration angle.

Broad incumbents

• CDW: Large national IT solutions provider offering hardware sales, managed services, and cloud. Overlaps with Digital Wave's IT equipment sales and cloud services lines but operates as a much broader portfolio player.
• SHI International: Large national IT services and hardware provider covering cloud, networking, security and managed services. Competes with Digital Wave on the SMB and mid-market side through resold hardware and cloud licensing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Wave