Japan Business Systems

What Japan Business Systems does

Japan Business Systems (JBS) is a Japanese IT solutions provider founded in 1990 and publicly listed on the Tokyo Stock Exchange (ticker 5036), headquartered in Toranomon, Tokyo, with additional offices in Tokyo (Toranomon Hills Mori Tower), Osaka, and Nagoya, and approximately 3,000 employees serving 3,000+ customers. The company operates as a multi-cloud systems integrator with a Microsoft-centric technology stack spanning Microsoft 365, Microsoft Azure, Dynamics 365, Power Platform, Teams, and security products, complemented by SAP (S/4HANA, Concur, BTP, Analytics Cloud) for ERP demand. JBS holds top-tier Microsoft partner status, including Azure Expert MSP (first in Japan, 2022), Modernize Endpoints Specialization (first in Japan, 2023), and Microsoft Rooms Partner Program certification (one of only 9 in Japan), with 13 consecutive years of Microsoft Partner of the Year awards.

JBS's product portfolio combines implementation/professional services, managed services, and proprietary add-ons. Core implementation offerings include cloud migration (Cloud Premium Services / JBS Cloud Suite built on Microsoft CAF/WAF), Microsoft 365 and Copilot deployment, Dynamics 365 and SAP S/4HANA implementation (via subsidiary SureBizCloud), Microsoft Teams Rooms hybrid meeting solutions, and security services. Managed services span endpoint management (Microsoft EMS, BigFix, Tanium), 24/7 SOC monitoring (JBS SOC, co-developed with S&J Corporation using Microsoft Sentinel), ransomware response, SASE/SSE network security (Zscaler, Cisco Secure Access, Microsoft Entra), and outsourced Microsoft 365 operations. Proprietary products include Connex Module (cloud PBX for Teams), AIplicity (enterprise ChatGPT/Azure OpenAI chat with RAG, 380,000+ users), Sales AIgent (B2B sales AI), fiebie Check (AI email mis-send prevention), and JBS AI & Data Governance Operations.

JBS generates revenue through three streams: project-based system integration (one-time professional services fees), recurring managed services (monthly/annual contracts), and subscription SaaS for proprietary products. The go-to-market is enterprise field sales augmented by inside sales for mid-market, with SureBizCloud as a separate subsidiary covering mid-market ERP demand. Customer segments include large Japanese enterprises, mid-market companies, and local government/public sector, with named customers spanning manufacturing (Denso, Yokogawa Electric, UBE Mitsubishi Cement), media/entertainment (Toei Animation, Sega Sammy Holdings), and education (Nagasaki University). Pricing is predominantly quote-based for enterprise services, with published monthly fees for standardized offerings such as Connex Module (¥1,480/month per 0AB-J number) and Managed Endpoint with EMS (¥200,000–¥400,000/month tiers).

Name

Japan Business Systems

Legal name

日本ビジネスシステムズ株式会社

Website

https://jbs.co.jp

Company type

Public

Founded year

1990

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Japan Business Systems (JBS) is a Tokyo-based, publicly listed (TSE 5036) Microsoft-centric IT solutions integrator with ~3,000 employees serving 3,000+ Japanese enterprise, mid-market, and government customers through cloud migration, security, AI, and ERP services.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure & Enterprise IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Cloud integration services
• Microsoft solutions partner
• Enterprise IT services
• Managed cloud services
• IT security services

Headquarters

HQ city

Toranomon

HQ country

Japan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. System Integration Services: Professional services including consulting, system design, implementation, and deployment of IT solutions. Revenue generated through project-based engagements with one-time fees.
2. Managed Services: Ongoing IT operations, cloud management, security monitoring, and device management services. Recurring revenue through monthly/annual contracts.
3. Software/SaaS Solutions: Proprietary solutions like Connex Module, AIplicity, and various Microsoft-based applications provided as subscription services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Japan Business Systems (JBS) is a Japanese IT services company and Microsoft-focused systems integrator that provides end-to-end enterprise IT solutions including cloud migration (Azure), Microsoft 365 deployment, security monitoring (JBS SOC), AI/Data services (AIplicity), and ERP implementation (Microsoft Dynamics 365 and SAP S/4HANA). The company delivers services spanning strategy consulting, system design, implementation, and managed operations, supplemented by proprietary solutions like Connex Module (cloud PBX) and AIplicity (enterprise AI chat). JBS serves primarily Japanese enterprises, manufacturers, and municipal governments, supported by offices in Tokyo, Osaka, and Nagoya.

Product overview

Japan Business Systems (JBS) operates as a multi-cloud systems integrator offering a broad portfolio of solutions organized around Microsoft-centric cloud, security, AI, and collaboration platforms. The core portfolio spans Microsoft 365 (including Copilot for Microsoft 365), Microsoft Power Platform, Microsoft Dynamics 365, SAP S/4HANA, and Microsoft Azure — supported by security services built on Microsoft security products alongside third-party tools (Zscaler, CyberArk, Veeam, Tanium, BigFix, Snowflake, Google Cloud AI). JBS's Data & AI solutions include AIplicity (ChatGPT API/Azure OpenAI-powered enterprise chat with RAG), Sales AIgent, IP Asset Management with Google Cloud AI, and AI & Data Governance Operations. Cloud infrastructure services (Cloud Premium Services/JBS Cloud Suite) provide Azure migration, AVD virtual desktop, hybrid cloud, and managed operations using CAF/WAF frameworks. Security offerings include managed SOC, ransomware response, endpoint management, SASE/SSE network security, and compliance services. Collaboration tools include Teams Rooms hybrid meeting solutions, Connex Module cloud PBX, and SharePoint portal services. The subsidiary SureBizCloud focuses on Dynamics 365 and SAP ERP for mid-market companies. JBS has achieved Microsoft Azure Expert MSP (top-tier) status and holds numerous Microsoft specializations, making it one of Japan's most highly certified Microsoft partners.

Differentiator

Problem solved

Functional benefit

Brands

• JBS Cloud Suite: Integrated cloud solution brand based on CAF (Cloud Adoption Framework) supporting cloud strategy formulation, design, implementation, and operations.
• Cloud Premium Services
• Connex Module
• AIpril City
• JBS SOC
• SureBizCloud
• Sales AIgent

Products and services

• Microsoft 365 Implementation and Managed Services Comprehensive cloud-based communication and productivity platform by Microsoft, including Teams, SharePoint, Exchange, and Office applications, supported by JBS through implementation, migration, and ongoing managed services for Japanese enterprises.
• Microsoft Copilot for Microsoft 365 Deployment Services AI-powered productivity assistant integrated within Microsoft 365 applications, supported by JBS through Copilot NAVI services, training programs, e-learning subscriptions, and company-wide deployment.
• Microsoft Dynamics 365 Implementation Services Microsoft's cloud ERP and CRM suite including Dynamics 365 Sales, Customer Service, and Finance/Operations; JBS provides implementation, customization, and operational support for Japanese enterprises.
• SAP S/4HANA Implementation and Conversion Services Conversion services from SAP ECC 6.0 to SAP S/4HANA, including impact analysis, PoC environment setup, and cloud migration to Azure. Related services include SAP Basis, SAP on Azure migration, and S/4HANA Cloud.
• Cloud Premium Services (JBS Cloud Suite) Unified cloud solution brand encompassing cloud migration, virtual desktop, and hybrid cloud services, built on Microsoft Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).
• Cloud Migration for Microsoft Azure Server migration service from on-premises environments to Microsoft Azure using Microsoft Cloud Adoption Framework for Azure, enabling customers to start Azure safely with proven methodology.
• JBS SOC (Managed Security Operations Center) Industry-first integrated Microsoft 365 and Azure security monitoring service co-developed with S&J Corporation. Uses Microsoft Sentinel for 24/7 log correlation analysis across Microsoft 365, Azure, firewalls, and proxies.
• Managed Endpoint with Microsoft Enterprise Mobility + Security Device security reinforcement service using Microsoft Intune and Enterprise Mobility + Security; JBS handles vulnerability management, patch operations, and Microsoft Autopilot support.
• Managed Endpoint with BigFix PC and server patch management service using JBS's unique SaaS-ified IBM BigFix platform, supporting remote work with automated patch operations without customer IT involvement.
• Ransomware Response Support Service Three-tier ransomware response service covering pre-incident preparation, ransomware diagnosis, and ransomware monitoring.
• AIplicity (アイプリシティ) - Enterprise AI Chat Assistant Enterprise AI chat assistant powered by ChatGPT API and Azure OpenAI Service; built within customer's Azure tenant with basic chat, RAG-based internal data connectivity, and GPT-4o image analysis capabilities. Over 380,000 users.
• Sales AIgent B2B sales-specific AI solution that accumulates CRM and meeting records to visualize customer status; supports AI-powered opportunity preparation, meeting decision-making, and execution.
• Connex Module (コネックスモジュール) Cloud PBX service adding phone capabilities to Microsoft Teams; enables existing phone numbers to work with Teams for remote and flexible workstyles. Supports 0AB-J numbers across 13 prefectures and 050 numbers.
• Microsoft Teams Rooms Implementation Services Microsoft Teams dedicated meeting room devices enabling video conferencing with seamless remote participant experience. JBS is a certified MRPP (Microsoft Rooms Partner Program) partner, one of only 9 in Japan.
• Network Security (SASE/SSE) Solutions Zero-trust network security solutions using SASE/SSE architectures. JBS provides multi-vendor SASE/SSE solutions including Microsoft Entra Internet Access/Private Access, Zscaler, and Cisco Secure Access.
• Local Government Digital Transformation Support Comprehensive DX support for Japanese municipalities; covers document management (electronic approval), Microsoft 365 utilization, security policies, Teams deployment, and managed security specifically designed for government environments.
• JBS AI & Data Governance Operations Comprehensive generative AI risk management from assessment through monitoring and remediation; integrates with Microsoft Agent 365 and Varonis for data and AI governance.
• Cloud ID Platform Optimization Support Service Cloud ID infrastructure assessment and optimization service; JBS engineers support decision-making for organizations reviewing Microsoft Active Directory or planning Microsoft Entra ID-centric authentication optimization.
• fiebie Check - AI Email Mis-send Prevention AI-powered email mis-send prevention tool for Microsoft Outlook; uses AI to assess entire email content and detect risks undetectable by keyword-based rules. Over 380,000 users.
• Copilot NAVI for Microsoft 365 Microsoft Copilot for Microsoft 365 adoption support service; JBS's first in Japan to verify Copilot effectiveness using Viva Insights, already deployed to over 100 customers.
• SureBizCloud (Subsidiary) - Dynamics 365 and SAP ERP Services JBS subsidiary focused on Microsoft Dynamics 365 and SAP ERP implementation for mid-market companies; provides business system design, implementation, and cloud adoption with stronger consulting-approach than typical IT vendors.

Quantifiable outcome

• Reduced device management workload through automated Windows Autopilot deployment
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration29 records

AI capability12 records

Feature5 records

Partnerships

Five partnerships are on record, tiered primary, core and minor.

• Microsoft Corporation / Microsoft JapanprimaryStrategic or Co-development PartnerPrimary strategic partner with Gold/Microsoft Solutions Partner status. Extensive partnership across Azure, Microsoft 365, Dynamics 365, Power Platform, Teams, and security solutions. Multiple consecutive Partner of the Year awards and exclusive specializations including Azure Expert MSP.
• SureBizCloud株式会社 (SureBizCloud)coreImplementation/ SI/ Consulting PartnerConsolidated subsidiary specializing in SAP and Dynamics 365 implementation services. Provides ERP consulting and system integration with strong focus on mid-market companies.
• Ｓ＆Ｊ株式会社 (S&J Corporation)coreStrategic or Co-development PartnerJoint development partner for JBS SOC security monitoring service. S&J provides threat analysis expertise and security incident response experience while JBS contributes Microsoft platform integration capabilities.
• グローバルセキュリティエキスパート株式会社 (GSX)minorStrategic or Co-development PartnerCybersecurity education company collaborating on cloud security diagnosis services for Microsoft 365 using CIS benchmarks. Joint service development combining GSX security expertise with JBS Microsoft platform knowledge.
• SAP JapancoreChannel Partner/ Reseller/ DistributorSAP partner providing S/4HANA implementation, conversion services, and SAP Cloud solutions. JBS/SureBizCloud offers comprehensive SAP ecosystem services including SAP BTP, Analytics Cloud, and Concur.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Avanade: Joint venture between Accenture and Microsoft focused exclusively on Microsoft enterprise services. Most directly comparable global peer to JBS given identical Microsoft-centric services portfolio (Azure, M365, Dynamics 365, Copilot) and similar enterprise customer base.
• SCSK Corporation: Major Japanese IT services company (subsidiary of Sumitomo Corporation) with broad system integration, managed services, and cloud offerings including significant Microsoft partnership. Comparable scale and Japanese enterprise/government focus.
• Net One Systems: Japanese systems integrator with strong networking and cloud security practices. Comparable mid-sized Japanese SI serving enterprise customers with multi-vendor integration capabilities including Microsoft.
• TIS Inc. One of Japan's largest independent IT services firms offering system integration, managed services, and cloud solutions including Microsoft Azure and Dynamics 365 implementations to enterprise and public sector.
• Otsuka Corporation: Large Japanese SI with strong Microsoft franchise (major M365, Azure, and Dynamics reseller in Japan) serving SMB and mid-market enterprise customers. Closest mid-market segment overlap with JBS's SureBizCloud subsidiary.

Broad incumbents

• NTT Data Corporation: Japan's largest IT services firm and a global SI with broad capabilities across cloud, SAP, and Microsoft ecosystems. Competes with JBS on large enterprise and government transformation deals but at much greater scale.
• Fujitsu Limited: Global Japanese incumbent offering end-to-end IT services including cloud, SAP, and Microsoft-related integration. Competes broadly with JBS on enterprise transformation, especially in manufacturing and public sector.
• Accenture Japan: Global consulting and SI powerhouse with significant Microsoft practice (parent of Avanade). Competes with JBS on enterprise digital transformation, Copilot adoption, and large-scale cloud migration.

Emerging players

• Slalom: US-headquartered consulting firm with strong Microsoft partnership and growing Asia presence. Comparable focus on cloud, data, and AI advisory plus implementation for mid-market and enterprise customers.

Others

• Deloitte Tohmatsu (Japan): Big Four advisory with major Microsoft alliance and enterprise transformation practice in Japan. Adjacent competitor in strategy-led cloud, ERP, and Copilot engagements where JBS also competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/jbs.co.jp
• LinkedInlinkedin.com/company/japan-business-systems-inc

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Japan Business Systems