Rapport IT
Rapport IT (DBA Rapport Talents) is a Wilmington, Delaware-based staffing firm placing contract, permanent, RPO, and payroll-managed talent across 25+ industries for 160+ enterprise clients, anchored by a proprietary 3M+ pre-vetted candidate database.
- Company typePrivate
- Founded2015
- HeadquartersWilmington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Rapport IT does
Rapport IT Services Inc., operating as Rapport Talents, is a Wilmington, Delaware-headquartered staffing and workforce solutions firm founded in 2015 that places vetted contract and permanent talent across 25+ industry verticals for enterprise clients. Disclosed client relationships include Toyota, BDO, Conagra Brands, KLA Tencor, Pacific Gas & Electric, Gilead Sciences, Michelin, Hormel Foods, Lawson Products, and SFI Health, alongside 160+ active enterprise customers and 3,000+ cumulative placements. The firm operates from four offices — Wilmington, Delaware (headquarters); Frisco, Texas; Trichy, India; and Vancouver, Canada — with no external institutional funding. WBENC (Women-Owned Business Enterprise) and MBE (Minority Business Enterprise) certifications are maintained, enabling access to corporate supplier-diversity sourcing and government contracting channels.
The firm's core technology asset is a proprietary pre-vetted candidate database of 3M+ professionals, which the company states enables shortlist delivery within 48–72 hours versus the industry-typical 1–2 weeks. The service offering comprises four lines: Contract Staffing (markup on contractor bill rates, usage-based), Direct/Permanent Hire (one-time fee calculated as a percentage of hired annual salary), RPO Solutions (retained/managed services with embedded recruiter teams), and Payroll Services (transaction fee on top of contractor wages for compliance and payment processing). Vertical specialization is delivered through sector-dedicated recruiters organized around practices including Automotive & Manufacturing, Financial Services, Technology, Government & Defense, Aerospace, Utilities & Energy, Insurance, and Food & Beverage Manufacturing. No AI/ML capabilities, SDKs, public APIs, or patents are disclosed in available material.
Revenue is generated across the four service streams. The company is bootstrapped from a $200 founding investment in 2015 and grown organically to self-disclosed $8M+ in annual revenue. Pricing is quote-based and not publicly disclosed, varying by client size, role complexity, seniority, and engagement type. Go-to-market is enterprise field sales with dedicated account partners targeting Fortune 500 and large enterprise buyers across North America; marketing relies on inbound phone and website forms, client testimonials from named enterprise contacts, and industry awards (Staffing Industry Analysts Best Staffing Firms to Work For in 2024 and 2025, ClearlyRated Best of Staffing Client and Talent awards, SB100 Best of Small Business). Reportable outcomes include 94% 90-day automotive retention, 96% food-manufacturing client retention, 92% government contract renewal, 91% aerospace first-placement retention, 93% utilities 90-day retention, and 3x faster hire time in financial services placements.
Rapport IT firmographics
Firmographics- Name
- Rapport IT
- Legal name
- Rapport IT Services Inc.
- Website
- https://rapportit.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rapport IT (DBA Rapport Talents) is a Wilmington, Delaware-based staffing firm placing contract, permanent, RPO, and payroll-managed talent across 25+ industries for 160+ enterprise clients, anchored by a proprietary 3M+ pre-vetted candidate database.
- Ownership category
- akta.pro rank
Rapport IT industry classification
Industry- Product category
- Staffing and Workforce Solutions
- NAICS
- Management Consulting Services (54161)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Vendor Master Data Management & Onboarding (BPAAAJAB)
Keywords
Where Rapport IT is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Rapport IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Contract Staffing: Placement of vetted contractors across technical disciplines and seniority levels. Clients scale workforce on-demand without long-term hiring overhead. Contractors are rigorously screened for technical depth and behavioral fit before presentation.
- Direct/Permanent Hire: Permanent placement services with deep candidate vetting, cultural matching, and thorough reference checks. Revenue recognized as a one-time fee upon successful placement, typically calculated as a percentage of the hired candidate's annual salary.
- Recruitment Process Outsourcing (RPO): Full-process recruitment outsourcing where Rapport embeds within the client's organization to build scalable hiring infrastructure. Typically structured as a retained or hybrid engagement, managing end-to-end hiring from sourcing through onboarding.
- Payroll Processing Services: Full payroll processing, tax withholding, compliance, and payment services for pre-selected contractors. Revenue generated as a service fee on top of contractor wages, offering clients compliance coverage without hiring overhead.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Contract Staffing — fee based on candidate hourly/salary rate and contract duration |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Rapport IT product offering
Product offeringCore offering
Rapport IT (operating as Rapport Talents) is a staffing and workforce solutions company that places contract, permanent, and RPO talent across 25+ industry verticals including technology, financial services, healthcare, automotive, government, defense, aerospace, and utilities. The firm operates four core service lines — Contract Staffing, Direct/Permanent Hire, RPO Solutions, and Payroll Services — supported by a proprietary 3M+ pre-vetted candidate database that enables shortlist delivery within 48-72 hours. Dedicated sector-specialized account partners serve enterprise clients ranging from regional businesses to Fortune 500 organizations.
Product overview
Rapport IT (operating as Rapport Talents) is a staffing and workforce solutions company offering four core service lines: Contract Staffing, Direct/Perm Hire, RPO Solutions, and Payroll Services. The company specializes in placing talent across 25+ industries including Technology, Financial Services, Healthcare, Automotive, Engineering, Manufacturing, Life Sciences, Government, Insurance, Aerospace, Defence, Utilities, Energy, Banking, and more. Their services are built around a proprietary database of 3M+ pre-vetted candidates and industry-specific expertise delivered through dedicated practice areas for each sector.
Differentiator
Problem solved
Functional benefit
Products and services
- Contract Staffing Placement of rigorously vetted contractors across every technical discipline and seniority level, enabling clients to scale workforce on-demand without long-term hiring overhead. Contractors are screened for technical depth and behavioral fit before presentation.
- Direct / Permanent Hire Permanent placement services with deep candidate vetting, cultural matching, and thorough reference checks. Revenue is recognized as a one-time fee upon successful placement, typically calculated as a percentage of the hired candidate's annual salary.
- RPO Solutions Full recruitment process outsourcing where Rapport embeds within the client's organization to build scalable hiring infrastructure. Typically structured as a retained or hybrid engagement, managing end-to-end hiring from sourcing through onboarding.
- Payroll Services Full payroll processing, tax withholding, compliance, and payment services for pre-selected contractors. Revenue generated as a service fee on top of contractor wages, offering clients compliance coverage without hiring overhead.
Quantifiable outcome
- Candidates presented within 48–72 hours (vs. 1–2 weeks typical for large national agencies)
- +6 more outcomes
Companies that use Rapport IT
Customer profileNamed customers17 records
Segments9 records
Ideal customer profiles2 records
Rapport IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Rapport IT partnerships and signals
Strategic signalScale indicators6 records
Recent moves4 records
Expansion highlights7 records
Rapport IT competitors and assessment
Company assessmentDirect peers
- Insight Global: Large US staffing firm placing technology, engineering, financial, and creative talent across enterprise clients in similar verticals to Rapport. Closest direct competitor on multi-vertical professional staffing with comparable Fortune 500 focus and dedicated recruiter model.
- Kforce: US staffing firm with focused practice areas in technology and finance/accounting, directly matching Rapport's primary vertical mix. Publicly traded mid-market competitor with similar enterprise client targeting and dedicated recruiter coverage.
- Apex Systems: IT and engineering staffing firm serving Fortune 500 with contract, contract-to-hire, and direct placement services. Direct competitor in technology staffing with overlapping automotive, financial services, and government verticals.
- Beacon Hill Staffing Group: Mid-market US staffing firm with focused practice areas in technology, finance, HR, and legal. Closest peer on size, vertical mix, and dedicated-recruiter service model with similar multi-vertical Fortune 500 targeting.
- CyberCoders: Technology-focused permanent placement and contract staffing firm serving growth-stage and enterprise clients. Directly comparable on technology direct-hire offering, candidate-vetting approach, and speed-of-shortlist positioning.
- Pyramid Consulting: Diversified IT and engineering staffing firm serving US enterprise clients with similar contract, direct-hire, and RPO service mix. Also operates with diversity certifications and competes for the same supplier diversity budgets at Fortune 500 customers.
Broad incumbents
- TEKsystems: Allegis Group subsidiary providing IT staffing, talent services, and consulting to enterprise customers globally. Comparable IT and engineering staffing focus with substantially deeper resources, broader geographic reach, and RPO capabilities.
- Robert Half: Largest US staffing firm specializing in finance, accounting, technology, legal, and administrative staffing. Publicly traded incumbent offering most of the same service lines (contract, direct hire, RPO) as Rapport at significantly greater scale.
- Randstad: Global staffing leader with major North America operations providing multi-vertical capabilities including technology, finance, and engineering. Sets the competitive baseline for enterprise staffing engagements and MSP/RPO programs.
- Kelly Services: Global staffing company with broad capabilities across science, engineering, technology, education, and contact center staffing. Public incumbent offering comparable multi-vertical staffing and RPO services at much greater scale than Rapport.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Rapport IT social profiles
Digital presenceRapport IT compliance and trust
Trust signalCompliance2 records
Rapport IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rapport IT leadership team
Management profileNumber of profiles
Rapport IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rapport IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rapport IT
What does Rapport IT do?
Rapport IT (operating as Rapport Talents) is a staffing and workforce solutions company that places contract, permanent, and RPO talent across 25+ industry verticals including technology, financial services, healthcare, automotive, government, defense, aerospace, and utilities. The firm operates four core service lines — Contract Staffing, Direct/Permanent Hire, RPO Solutions, and Payroll Services — supported by a proprietary 3M+ pre-vetted candidate database that enables shortlist delivery within 48-72 hours. Dedicated sector-specialized account partners serve enterprise clients ranging from regional businesses to Fortune 500 organizations.
Is Rapport IT a public or private company?
Rapport IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Rapport IT founded?
Rapport IT was founded in 2015. It employs 11 to 50 people.
Where is Rapport IT based?
Rapport IT is headquartered in Wilmington, United States, in the North America region.
How does Rapport IT make money?
Four revenue lines are on record. Contract Staffing is the primary driver. The others are direct/Permanent Hire, recruitment Process Outsourcing (RPO) and payroll Processing Services.
Who are Rapport IT's main competitors?
Direct peers on record are Insight Global, Kforce, Apex Systems, Beacon Hill Staffing Group, CyberCoders and Pyramid Consulting. Broad incumbents are TEKsystems, Robert Half, Randstad and Kelly Services.
Does Rapport IT have an API?
No public API is recorded for Rapport IT.
What industry is Rapport IT in?
Rapport IT's product category is Staffing and Workforce Solutions. Its primary akta.pro industry code is BPAAAJAB, Vendor Master Data Management & Onboarding. Its NAICS code is 54161 and its SIC code is 7361.