Goodwill South Florida
Goodwill Industries of South Florida is a Miami-based 501(c)(3) nonprofit social enterprise operating 33+ thrift stores, an apparel manufacturing division, a commercial laundry facility, and free workforce training programs. It employs ~3,000 people, 91% with disabilities, and serves individuals with barriers to employment across South Florida.
- Company typePrivate
- Founded1959
- HeadquartersMiami, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Goodwill South Florida does
Goodwill Industries of South Florida, Inc. operates as a 501(c)(3) nonprofit social enterprise headquartered in Miami, Florida, founded in 1959. The organization employs approximately 3,000 people and trainees, with 91% having disabilities or other barriers to employment — making it the largest employer of people with disabilities in Florida and the 18th largest employer in South Florida. It is the sixth largest of the 159 Goodwill organizations in the United States and Canada, and serves a regional addressable population of roughly 457,000 working-age adults with disabilities across Miami-Dade and Broward counties.
Operations span three integrated business lines. The retail arm operates 33+ thrift stores and outlet centers across Miami-Dade, Broward, and Monroe counties, with e-commerce storefronts on ShopGoodwill.com, eBay, and Amazon. Commercial business enterprises include the Ryder Apparel Manufacturing Division (170,000+ sq ft, ISO 9001:2015 certified, producing 1M+ military garments annually for the DLA, U.S. Army, VA, and TSA), the Dennis Pastrana Laundry Facility (40-million-pound annual capacity, HLAC certified, serving Jackson Health System and Baptist Health), and a Service Contracts Division (CIMS with Honors, providing janitorial and grounds maintenance to government and healthcare clients). The workforce-development arm delivers free vocational training, career coaching, and VR-based job simulations through the Career and Skills Center, Training Center, Vocational Rehabilitation services, and Business Services Center, plus the AmeriCorps and Project R.I.S.E. programs.
Goodwill South Florida generates revenue through retail and e-commerce transactions, federal apparel contracts, commercial laundry services, facility service contracts, donations and philanthropy, and a 3PL subsidiary (Blue Box Solutions). It is 95% self-supporting through entrepreneurial activities, holds six overlapping accreditations (CARF since 1968, ISO 9001:2015, HLAC, CIMS with Honors, Qlarant, COE), participates in the AbilityOne Program, and diverts 62 million pounds of waste from landfills annually while serving 5,000+ individuals each year. Total disclosed revenue is $199 million.
Goodwill South Florida firmographics
Firmographics- Name
- Goodwill South Florida
- Legal name
- Goodwill Industries of South Florida, Inc.
- Website
- https://goodwillsouthflorida.org
- Company type
- Private
- Founded year
- 1959
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Goodwill Industries of South Florida is a Miami-based 501(c)(3) nonprofit social enterprise operating 33+ thrift stores, an apparel manufacturing division, a commercial laundry facility, and free workforce training programs. It employs ~3,000 people, 91% with disabilities, and serves individuals with barriers to employment across South Florida.
- Ownership category
- akta.pro rank
Goodwill South Florida industry classification
Industry- Product category
- Social Enterprise Workforce Development and Thrift Retail
- NAICS
- Clothing and Clothing Accessories Retailers (45811), Clothing and Clothing Accessories Merchant Wholesalers (424350), Linen and Uniform Supply (81233)
- SIC
- Retail-Apparel & Accessory Stores (5600), Men's & Boys' Furnishgs, Work Clothg, & Allied Garments (2320)
- akta.pro primary industry
- Donation, Resale & Textile Recycling Coordination (HSAFABAI)
- akta.pro secondary industry
- Product Take-Back & Reverse Logistics Programs (EUAIANAA)
Keywords
Where Goodwill South Florida is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Goodwill South Florida business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Retail Thrift Store Sales: Revenue from selling donated goods (clothing, furniture, home decor, electronics) through 33+ retail stores and outlet centers across South Florida. Items sold by the pound at outlet locations.
- E-commerce Sales: Online sales through ShopGoodwill.com portal (updated daily), eBay store, and Amazon bookstore featuring vintage items, designer clothing, collectibles, books, DVDs, music, and video games.
- Apparel Manufacturing: Produces over 1,000,000 apparel and textile items annually for commercial and military clients including U.S. Army, Defense Logistics Agency, Department of Veterans Affairs, and TSA. Manufacturing facility with 170,000+ square feet, ISO 9001:2015 certified.
- Commercial Laundry Services: Healthcare linen cleaning services with 40-million-pound annual capacity. Serves healthcare partners including Jackson Health System and Baptist Health. HLAC certified facility with Dennis Pastrana Laundry Facility opened in 2013.
- Service Contracts: Janitorial, custodial, grounds maintenance, landscaping, and food preparation services provided to government agencies (Miami-Dade County, U.S. General Services Administration) and private healthcare providers. Certified CIMS with Honors.
- Donations and Philanthropy: Cash donations from individuals and corporations, vehicle donations, corporate product donations, planned giving, and legacy giving programs. Matching gift programs through employer partnerships.
- Third-Party Logistics (3PL): Blue Box Solutions provides third-party logistics services, leveraging Goodwill's warehouse and distribution capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Retail thrift store pricing |
| Unit Pricing | Pay-as-you-go | Outlet stores - items by the pound |
| Transaction based/ take rate | Pay-as-you-go | USA-made flags |
| Freemium | Pay-as-you-go | Career and Skills Center services - FREE |
| Freemium | Pay-as-you-go | Training programs - FREE |
Go-to-market motion4 records
Distribution channels10 records
Marketing channels11 records
Goodwill South Florida product offering
Product offeringCore offering
Goodwill South Florida is a nonprofit social enterprise that generates revenue through thrift retail (33+ stores plus ShopGoodwill.com, eBay, and Amazon), military apparel and U.S. flag manufacturing, HLAC-certified healthcare commercial laundry, and B2B service contracts (janitorial, landscaping, food prep). All revenue funds free workforce development programs including vocational rehabilitation, career coaching, VR-based interview simulations, digital skills training, and job placement services for people with disabilities and other barriers to employment in South Florida.
Product overview
Goodwill South Florida operates a social enterprise model combining retail operations with workforce development services and commercial business enterprises. The core retail business includes 33+ thrift stores, online marketplaces (ShopGoodwill.com, eBay, Amazon), and outlet stores selling donated goods. The commercial enterprises segment comprises the Ryder Apparel Manufacturing Division (producing military uniforms and flags), the Dennis Pastrana Commercial Laundry Facility (healthcare linen services), and Service Contracts Division (janitorial and maintenance). The workforce development arm offers job training, vocational rehabilitation, and placement services through the Career and Skills Center, Training Center, STEP Forward youth program, and Business Services Center. The organization diverts 62 million pounds of waste annually while serving over 5,000 individuals each year, with 95% of expenses funding programs.
Differentiator
Problem solved
Functional benefit
Products and services
- Goodwill Retail Stores Thrift retail stores selling donated clothing, furniture, home decor, and household items across 33+ locations in Miami-Dade, Broward, and Monroe counties, introducing more than 3,500 new items daily. Customers include individual thrift shoppers.
- Goodwill Outlet Stores Discount retail locations selling items by the pound, including the Miami Outlet and Broward Outlet locations, providing deeper-discount thrift goods to budget-conscious consumers in South Florida.
- ShopGoodwill.com Online Store Online auction storefront updated daily featuring vintage treasures, designer clothing, handbags, collectibles, books, DVDs, music, and video games. Targeted at national and global online thrift shoppers.
- Goodwill eBay Store E-commerce storefront on eBay featuring women's purses and shoes, men's shoes, books, DVDs, music, and video games.
- Goodwill Amazon Storefront Amazon storefront featuring books, DVDs, music, and video games sourced from donated goods.
- Ryder Apparel Manufacturing Division Large-scale apparel manufacturing producing over 1,000,000 garments annually, including Army Combat Uniforms, flame-resistant ACUs, Army Combat Pants and Shirts, women's military dress clothing, and U.S. flags for DLA, U.S. Army, VA, and TSA. ISO 9001:2015 certified; 170,000+ sq ft facility dedicated in 2018.
- Dennis Pastrana Commercial Laundry Facility HLAC-certified commercial laundry providing healthcare linen cleaning, linen management software, and on-site linen vending machines to providers including Jackson Health System and Baptist Health. Annual capacity of 40 million pounds; hurricane-resilient design with 3-day post-storm generator capacity. Opened 2013.
- Service Contracts Division Janitorial, custodial, grounds maintenance, landscaping, and food preparation services provided to government and commercial clients including Miami-Dade County and the U.S. General Services Administration. CIMS Certified with Honors.
- U.S. Flag Production American flag manufacturing at the Miami factory producing U.S. flags including VA interment flags presented to Gold Star families and ceremonial flags for government buildings. Over 2.5 million burial flags produced since inception.
- Career and Skills Center Free job seeker services including career coaching, resume writing, mock interviews, employability workshops, and internship opportunities. Features Project R.I.S.E. VR interview simulation program. Locations in Miami and Broward with regular community hiring events.
- Training, Learning and Development Center Free vocational training programs covering digital skills, career fundamentals, construction, healthcare, logistics, food services, and virtual reality simulations. Partners with ed2go for online courses.
- Vocational Rehabilitation Program Programs for individuals with disabilities including functional assessment, adult day training, life skills development, and supported employment services. Serves referrals from Florida Agency for Persons with Disabilities.
- Business Services Center Job development, placement, and coaching services connecting individuals with disabilities to employment opportunities. Manages the Employment Pathways Coalition.
- STEP Forward Program Youth workforce program providing career exposure, exploration, and experience services including site visits, workshops, and internships for students with disabilities. Based on the Opportunity Accelerator framework.
- AmeriCorps Program 11-month paid service opportunity where members facilitate workforce readiness training, job coaching, mentorship, employment navigation, workplace rotations, and resource referrals.
- Blue Box Solutions (Third-Party Logistics) Wholly owned third-party logistics (3PL) subsidiary providing fulfillment and distribution services leveraging Goodwill's warehouse capabilities.
- Vehicle Donation Program Accepts all vehicle types including cars, trucks, motorcycles, trailers, and boats. Proceeds support job training and employment services.
- Dell Reconnect Electronics Recycling Free electronics recycling accepting any brand of computer equipment in any condition. Working equipment is refurbished and resold; non-working items are recycled by Dell's environmental partners.
Quantifiable outcome
- 95% of expenses go directly toward funding programs
- +6 more outcomes
Companies that use Goodwill South Florida
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles5 records
Goodwill South Florida technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature3 records
Goodwill South Florida partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Dell ReconnectcorePartnership for free electronics recycling. Consumers can drop off any brand of computer equipment in any condition at Goodwill locations. Working equipment is refurbished and resold in Goodwill stores; non-working items are recycled by Dell's environmental partners.
- AmeriCorpscore11-month paid service opportunity where members facilitate workforce readiness training, job coaching, mentorship, employment navigation, workplace rotations, and resource referrals for participants.
- AbilityOne ProgramcoreFederal program (Javits-Wagner-O'Day Act) providing employment opportunities for people who are blind or have significant disabilities. Goodwill is a certified AbilityOne provider offering products and services to federal customers.
- SourceAmericacoreLinks federal procurement customers with nonprofits supplying AbilityOne products and services. Goodwill participates in this network to compete for government contracts.
- ReSupplyminorThird-party partner (veteran-run organization) that handles furniture pickup services for donors for a convenience fee. All eligible items are donated to Goodwill.
- Blue Box SolutionscoreThird-party logistics (3PL) solutions provider. Blue Box Solutions was born out of over 50 years of experience as a social enterprise in the Miami and South Florida market.
- Florida Division of Vocational RehabilitationcoreState agency partnership formed in 1963 enabling Goodwill to provide evaluation, training, rehabilitation, and placement services.
- Florida Agency for Persons with DisabilitiescoreState agency accepting referrals for individuals with developmental and intellectual disabilities to receive vocational rehabilitation services.
Scale indicators18 records
Recent moves10 records
Expansion highlights6 records
Goodwill South Florida competitors and assessment
Company assessmentDirect peers
- Salvation Army: Faith-based nonprofit with a comparable social enterprise model combining thrift retail, donation collection, workforce development, and human services. Operates family stores nationwide and competes for both donors and program participants.
- Angelica Textile Services: National commercial healthcare linen and uniform supplier with HLAC-accredited facilities. Direct peer to Goodwill SF's Dennis Pastrana Laundry Facility in the healthcare linen outsourcing market.
- Melwood: One of the largest U.S. nonprofits employing people with disabilities, operating commercial contracts (landscaping, document imaging, staffing) and workforce development services — directly paralleling Goodwill SF's service contract and vocational rehabilitation lines.
- Easterseals: National nonprofit providing disability employment services, vocational rehabilitation, and workforce development. Directly comparable mission, service mix, and federal/state contracting footprint.
- SourceAmerica (and network nonprofit agencies): AbilityOne-designated central nonprofit agency linking federal procurement to disability-focused service providers. Goodwill SF participates through this network, and peer agencies deliver overlapping federal product and service contracts.
- St. Vincent de Paul / Society of St. Vincent de Paul: Catholic nonprofit thrift and social services operator running thrift stores whose proceeds fund food, housing, and employment programs. Comparable hybrid retail-plus-mission model competing in the same donor and customer pool.
- America's Thrift Stores: For-profit thrift chain operating donation-driven retail stores, with a mission-aligned model that returns a portion of profits to charity. Directly competes in the secondhand retail market and for corporate donation streams.
- Savers: Largest for-profit thrift operator in North America (Value Village/Savers/2nd Ave Thrift). Directly competes for thrift store customers and donation supply in overlapping regional markets with a professionally scaled retail model.
- Crothall Healthcare (Compass One Healthcare): Major healthcare support services provider (part of Compass Group) offering commercial laundry and linen services to hospitals. Directly competes for healthcare linen contracts with Goodwill SF's HLAC-certified facility.
Broad incumbents
- Goodwill Industries International: Parent network of 159 autonomous Goodwill member organizations. While Goodwill South Florida is independent, Goodwill Industries International sets brand standards, drives donor strategy, and coordinates cross-regional initiatives that directly affect peer competition and donor flows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Goodwill South Florida social profiles
Digital presenceGoodwill South Florida compliance and trust
Trust signalCompliance8 records
Goodwill South Florida financial estimates
Financial estimateRevenue estimate
Valuation estimate
Goodwill South Florida leadership team
Management profileNumber of profiles
Profiles24 records
Goodwill South Florida subsidiaries and ownership
Company hierarchySubsidiaries1 record
Goodwill South Florida funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Goodwill South Florida M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Goodwill South Florida
What does Goodwill South Florida do?
Goodwill South Florida is a nonprofit social enterprise that generates revenue through thrift retail (33+ stores plus ShopGoodwill.com, eBay, and Amazon), military apparel and U.S. flag manufacturing, HLAC-certified healthcare commercial laundry, and B2B service contracts (janitorial, landscaping, food prep). All revenue funds free workforce development programs including vocational rehabilitation, career coaching, VR-based interview simulations, digital skills training, and job placement services for people with disabilities and other barriers to employment in South Florida.
Is Goodwill South Florida a public or private company?
Goodwill South Florida is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Goodwill South Florida founded?
Goodwill South Florida was founded in 1959. It employs 1,001 to 5,000 people.
Where is Goodwill South Florida based?
Goodwill South Florida is headquartered in Miami, United States, in the North America region.
How does Goodwill South Florida make money?
Seven revenue lines are on record. Retail Thrift Store Sales are the primary driver. The others are E-commerce Sales, apparel Manufacturing, commercial Laundry Services, service Contracts, donations and Philanthropy and third-Party Logistics (3PL).
Who are Goodwill South Florida's main competitors?
Direct peers on record are Salvation Army, Angelica Textile Services, Melwood, Easterseals, SourceAmerica (and network nonprofit agencies), St. Vincent de Paul / Society of St. Vincent de Paul, America's Thrift Stores, Savers and Crothall Healthcare (Compass One Healthcare). Goodwill Industries International is listed as a broad incumbent.
Does Goodwill South Florida have an API?
No public API is recorded for Goodwill South Florida.
What industry is Goodwill South Florida in?
Goodwill South Florida's product category is Social Enterprise Workforce Development and Thrift Retail. Its primary akta.pro industry code is HSAFABAI, Donation, Resale & Textile Recycling Coordination, with a secondary code of EUAIANAA, Product Take-Back & Reverse Logistics Programs. Its NAICS code is 45811 and its SIC code is 5600.