Mission Hospice

What Mission Hospice does

Mission Hospice & Home Care, Inc. is a California nonprofit 501(c)(3) hospice organization founded in 1979 in San Mateo County, providing end-of-life and serious-illness care across the San Francisco Peninsula and South Bay. Its service continuum includes Hospice Care, Palliative Care, Transitions (a free pre-hospice support program), the Mission House six-bed inpatient hospice facility in Redwood City, Spiritual Care, Grief Support, the Take Charge advance care planning program, and broader Community Education. Patients are primarily adults with life-limiting illnesses (cancer, heart, lung, kidney, liver, dementia, neurological, stroke) certified for terminal diagnosis of six months or less, along with their families and caregivers; partners include Mills-Peninsula Hospital and the National Partnership for Hospice Innovations.

The technology stack is intentionally light and community-facing rather than AI-driven: multilingual caregiver training videos (English, Spanish, Mandarin), telehealth-enabled grief counseling, a YouTube education channel, virtual grief support groups, and the Take Charge toolkit delivered in English, Spanish, and Chinese. Care delivery is home-based across private homes, assisted living, board and care, and skilled nursing facilities, supported by 24/7 nursing, same-day service availability, social work, spiritual counseling, and a low patient-to-nurse ratio. There are no APIs, SDKs, or proprietary AI/ML systems disclosed.

Revenue is not publicly disclosed; the operating model relies on the Medicare Hospice Benefit (the dominant reimbursement stream), private insurance, and community donations and grants (which subsidize free programs such as community education, grief support, and Transitions). Ancillary patient-paid revenue includes Mission House room and board at $475 per day and individual grief counseling at $100 per session (with eight free sessions for family members of hospice patients). In early 2024, Mission Hospice completed a triple merger with By the Bay Health and Hope Hospice to form the largest independent nonprofit hospice network in northern California; former Mission Hospice CEO Dolores Miller retired in May 2024, with Skelly Wingard, RN, MSN, leading the combined organization. Governance is provided by a volunteer Board of Directors, and operations remain active under the By the Bay Health parent.

Name

Mission Hospice

Legal name

Mission Hospice and Home Care, Inc.

Website

https://missionhospice.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

251–500 employees

Short description

Mission Hospice is a 501(c)(3) nonprofit founded in 1979 that delivers hospice, palliative, and bereavement care to terminally ill patients and families across the San Francisco Peninsula and South Bay, operating the region's only hospice house and a multilingual community education program.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Other Residential Care Facilities (6239), Other Individual and Family Services (624190)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM)

Keywords

• Hospice care services
• Palliative care
• Grief support
• End-of-life care
• Advance care planning

Headquarters

HQ city

San Mateo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Medicare Hospice Benefit: The majority of hospice care is covered by Medicare for eligible patients. This is the primary revenue stream for hospice services.
2. Private Insurance Reimbursement: Private insurance plans cover hospice care for patients with appropriate coverage.
3. Donations and Grants: Community donations and grants support free programs including community education, grief support, and Transitions services. Donations also help support patients unable to pay and fund care above insurance reimbursement levels.
4. Mission House Room and Board: Room and board at the six-bed hospice house is $475/day, which includes private room and bath, all meals, personal assistance, and housekeeping services. Medical care is typically covered by insurance.
5. Individual Grief Counseling: Individual grief counseling sessions at $100 per session. Family members of Mission Hospice patients receive eight sessions free of charge.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

Mission Hospice & Home Care is a nonprofit organization that delivers a comprehensive continuum of end-of-life care including hospice care, palliative care, Transitions (pre-hospice support), an inpatient hospice house, spiritual care, grief support, advance care planning, and community education. Services are provided primarily in patients' homes and residential care settings across the San Francisco Peninsula and South Bay, funded largely through Medicare, private insurance, and community donations.

Product overview

Mission Hospice & Home Care offers a comprehensive continuum of care designed to serve patients and their families at every stage of a life-limiting illness. The organization operates as a single integrated service model centered around hospice care, with complementary programs including Palliative Care, Transitions (pre-hospice support), Mission House (hospice house facility), Spiritual Care, Grief Support, Take Charge (advance care planning), and Community Education. These services work together to provide end-of-life care and support from community education and advance care planning through hospice, palliative care, and bereavement services.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care Compassionate comfort care including medical care, pain management, emotional, and spiritual support for patients with a terminal diagnosis estimated to be six months or less.
• Palliative Care Home-based palliative care offering an extra level of physical, emotional, and spiritual support to improve quality of life for people with serious illness who are not yet ready for hospice.
• Transitions Free supportive services program helping patients and families adapt to changes accompanying living with a serious illness, offering emotional support, education, and guidance for those not yet ready for hospice.
• Mission House A six-bed hospice house offering professional 24-hour hospice care in a peaceful, homelike setting for patients who need intensive, round-the-clock symptom management that cannot be provided at home. Room and board is $475/day.
• Spiritual Care Unbiased spiritual support provided by spiritual counselors regardless of faith, integrated into the continuum of care for patients and families.
• Grief Support Bereavement support including free virtual and in-person grief support groups, workshops, individual counseling at $100/session (8 free sessions for family members of hospice patients), grief education resources, and grief kits for children.
• Take Charge Advance care planning program helping individuals think about, talk about, choose, and document their wishes for future care through a four-step toolkit.
• Community Education Educational programs including community forums, facilitated conversations about end-of-life planning, documentary film series, art and writing workshops, and presentations by experts on death, dying, and grief.

Quantifiable outcome

• Supported more than 16,000 friends and neighbors through illness and bereavement
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core, major and minor.

• By the Bay HealthcoreStrategic or Co-development Partner · 1 January 2024In 2024, Mission Hospice merged with By the Bay Health and Hope Hospice to form the largest independent nonprofit hospice network in northern California. The combined organization serves the San Francisco Peninsula, South Bay, and East Bay regions. Skelly Wingard, RN, MSN serves as CEO of the merged organization. Mission Hospice's service area is now part of the South Care Region.
• Hope HospicecoreStrategic or Co-development Partner · 1 January 2024Hope Hospice merged with Mission Hospice and By the Bay Health in early 2024 as part of the triple merger forming the largest nonprofit hospice network in northern California. Hope Hospice serves the East Bay area.
• National Partnership for Hospice Innovations (NPHI)coreStrategic or Co-development PartnerMission Hospice is a member of NPHI, a national network of 70+ nonprofit hospice organizations across the country. The network provides referrals for patients needing care outside Mission Hospice's service area through 1-844-GET-NPHI (1-844-438-6744).
• Peninsula Health Care DistrictmajorGTM or Marketing PartnerMission House is supported by funding from the Peninsula Health Care District. The district provides financial support to help sustain hospice services in the Peninsula region.
• Mills-Peninsula HospitalmajorStrategic or Co-development PartnerPartnership with Mills-Peninsula Hospital for the No One Dies Alone program, where Mission Hospice volunteers and others provide companionship and support to terminally ill hospital patients who are without family or friends.
• Community Coalition (Take Charge Campaign)minorStrategic or Co-development PartnerCoalition of local organizations including Avenidas, Channing House, Coastside Adult Day Health Center, Family Caregiver Alliance, Peninsula Volunteers, Palo Alto Medical Foundation, San Mateo County Health System, Senior Coastsiders, Seniors At Home, and others dedicated to creating a more compassionate community for people facing serious illness, death, and bereavement.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• By the Bay Health: Now the parent organization of Mission Hospice following the 2024 triple merger; By the Bay Health is the largest independent nonprofit hospice network in Northern California, providing hospice, home health, and palliative care across the Bay Area with directly comparable services and patient population.
• Hope Hospice: East Bay-based nonprofit hospice that merged with Mission Hospice and By the Bay Health in 2024; provides directly comparable hospice, palliative care, and grief support services to a similar Bay Area patient demographic.
• Pathways Home Health and Hospice: Bay Area nonprofit home health and hospice provider serving patients across the Peninsula, South Bay, and East Bay; directly comparable nonprofit model with a similar continuum of hospice, palliative, and grief services.
• Hospice of Santa Cruz County: Community-based nonprofit hospice serving Santa Cruz County and parts of the South Bay; operates with a similar mission-driven nonprofit model, hospice house, bereavement programs, and volunteer corps directly comparable to Mission Hospice.
• Hospice of the Valley: One of the largest nonprofit hospices in the U.S. (Phoenix metro); comparable large independent nonprofit hospice with inpatient hospice homes, palliative care, grief support, and a heavily volunteer-supported operating model.
• Sutter Care at Home: Northern California-based nonprofit home health and hospice provider affiliated with Sutter Health; provides directly comparable hospice services in overlapping Bay Area geographies and operates under a similar Medicare-reimbursed nonprofit structure.

Broad incumbents

• VITAS Healthcare: Largest hospice provider in the United States and a subsidiary of Chemed Corporation; operates across California and competes with Mission Hospice for hospital referrals and clinical staff in the Bay Area.
• Amedisys Hospice: National hospice and home health provider (now part of Optum/UnitedHealth Group); competes for hospice referrals and clinical labor across the Bay Area and represents a major scaled for-profit counterweight to Mission Hospice's nonprofit model.
• Gentiva Hospice: National hospice and palliative care provider (formerly part of Kindred at Home); competes for Bay Area hospice referrals and clinical talent with a scaled, for-profit operating model.

Others

• National Partnership for Hospice Innovations (NPHI): National network of 70+ nonprofit hospice organizations of which Mission Hospice is a member; provides referral overflow infrastructure, programmatic collaboration, and is comparable as an enabling ecosystem partner rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCYVHiBXkIfcEhzIQZxrE9OA
• Instagraminstagram.com/missionhospice
• Xx.com/missionhospice7
• Facebookfacebook.com/missionhospice

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mission Hospice