Goodman-Gable-Gould/Adjusters International

What Goodman-Gable-Gould/Adjusters International does

Goodman-Gable-Gould/Adjusters International (GGG/AI) is a licensed public adjusting firm founded in 1941, headquartered in Rockville, Maryland, that exclusively represents policyholders in property insurance claims against insurance carriers. Operating under the legal entity Adjusters International, LTD, the firm employs 101-250 staff across 11 offices serving the U.S. East Coast from New York to Florida, and has recovered over $10 billion for clients cumulatively over its 85-year history. The firm is privately held and led by the Goodman family, with Harvey Goodman serving as President & CEO.

The firm's core service offering is contingency-fee public adjusting — licensed public adjusters charge a percentage of the total amount collected on each claim, with initial consultations provided free. GGG/AI covers two principal segments: Commercial Claims Services (businesses, commercial property owners, real estate developers with builder's risk, business interruption, and multi-vertical industry exposure) and Homeowners Claims Services. The firm operates specialized claim-type practices (flood, fire, hail, hurricane, windstorm, earthquake, collapse, water damage, cybersecurity) and industry-specific practices across 20+ verticals including multifamily real estate, hospitality, healthcare, manufacturing, retail, restaurants, religious organizations, and schools. Customer acquisition runs through direct sales to policyholders plus a Trusted Advisors referral channel spanning accountants, attorneys, property managers, and insurance brokers.

The firm monetizes exclusively through contingency-based transaction fees tied to claim settlement size, with no disclosed alternative revenue streams or external capital. Underlying technology consists of claims documentation and negotiation tooling with domain specialization as the stated differentiator; no AI/ML capabilities, APIs, or productized technology offerings are disclosed. Supporting the core practice is a substantial thought-leadership platform including the Adjusting Today technical publication, Insights for Your Industry e-publication, a 43-video YouTube library, two podcast series, an industry glossary, and a disaster recovery checklist — assets that compound inbound demand over time.

Name

Goodman-Gable-Gould/Adjusters International

Legal name

Adjusters International, LTD

Website

https://ggg-ai.com

Company type

Private

Founded year

1941

Operating status

Operating

Headcount range

101–250 employees

Short description

Goodman-Gable-Gould/Adjusters International is a family-owned licensed public adjusting firm founded in 1941, representing commercial and residential policyholders in property insurance claims across 11 East Coast offices from New York to Florida on a contingency-fee basis.

Ownership category

akta.pro rank

Product category

Public Insurance Adjusting Services

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL)

akta.pro secondary industry

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt) (TLABANAH)

Keywords

• Public insurance adjusting
• Property loss consulting
• Insurance claim advocacy
• Builder's risk claims
• Business interruption claims

Headquarters

HQ city

Rockville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Contingency-Based Public Adjusting Services: Public adjusters charge a small percentage of the total amount they helped the client collect for their insurance claim. The fee varies based on the insurance settlement amount. The company offers free consultations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Goodman-Gable-Gould/Adjusters International is a licensed public adjusting firm that exclusively represents policyholders in property insurance claims. The firm documents property damage, prepares detailed itemized claims, identifies all available policy coverages, and negotiates fair and equitable settlements with insurance carriers on behalf of commercial property owners, real estate developers, and homeowners. Services span a wide range of claim types (fire, flood, hurricane, windstorm, water damage, business interruption, builder's risk) and 18+ industry verticals, delivered through a network of offices along the U.S. East Coast.

Product overview

Goodman-Gable-Gould/Adjusters International is a licensed public adjusting firm that offers two core services: Commercial Claims Services and Homeowners Claims Services. The company provides specialized expertise in various claim types (flood, fire, hail, windstorm, hurricane, earthquake, water damage, business interruption, and builder's risk) and serves diverse industries through its Industry-Specific Services. The firm also operates a Trusted Advisors Program to assist professional intermediaries. Complementing its core adjusting services, the company offers an educational content platform including publications (Adjusting Today and Insights for Your Industry), videos, podcasts, a disaster recovery checklist, insurance terms glossary, and FAQs. The company has been operating since 1941, representing policyholders from New York to Florida.

Differentiator

Problem solved

Functional benefit

Brands

• Adjusting Today: A free technical publication addressing insurance coverages and critical issues affecting property damage and business interruption claims, written from the policyholder's perspective.
• Insights for Your Industry

Products and services

• Commercial Claims Services
• Homeowners Claims Services
• Trusted Advisors Program
• Builder's Risk Claims Services Specialized public adjusting for construction projects, ensuring hard and soft costs are properly accounted for in builder's risk insurance claims.
• Claim-Type Services (Commercial and Homeowners) Property claim services by loss type covering flood, collapse, fire, hail, wildfires, tornado/windstorm, water damage, winter storm, hurricane, earthquake, business interruption, builder's risk, and cybersecurity (commercial).
• Industry-Specific Adjusting Services Specialized adjusting services tailored to specific industries including assisted living/senior care, automotive, commercial real estate, condominiums, cannabis, fast food restaurants, hospitals, hospitality, manufacturing, multi-family complexes, private clubs, religious organizations, restaurants, retail, schools, self-storage, and shopping centers.

Quantifiable outcome

• Over $10 billion in recovery for clients
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Rollins AccountingcoreStrategic or Co-development PartnerPartnership with Rollins Accounting for handling complex insurance claims, particularly builder's risk and business interruption claims. Featured together in publications and case studies for joint claim advocacy work.
• National Association of Public Insurance Adjusters (NAPIA)coreOthersProfessional association membership providing credentials, industry standards, and professional development for public adjusters. Several team members hold SPPA designations through NAPIA.
• GAPIAminorOthersMembership in Global Association of Public Insurance Adjusters
• FAPIAminorOthersMembership in Florida Association of Public Insurance Adjusters
• PPAANJminorOthersMembership in Pennsylvania Association of Public Insurance Adjusters
• Better Business BureauminorOthersBBB Accredited Business status demonstrating commitment to ethical business practices

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Executive Adjustment Bureau: Public adjusting firm focused on representing commercial and residential policyholders in complex property claims. Comparable in service offering, contingency-fee model, and target customer segments.
• LMR Public Adjusters: Licensed public adjuster practice handling commercial and residential insurance claims across multiple U.S. states. Similar business model of contingency-fee representation of policyholders against carrier adjusters.
• Eagle Public Adjusters: Licensed public adjuster serving commercial and residential policyholders with property damage claims. Comparable in representing policyholders, contingency-based fees, and multi-state licensed operations.
• Property Adjustment Inc. Mid-Atlantic public adjusting firm representing commercial and residential policyholders in property insurance claims. Directly comparable in service line, customer base, and contingency-fee business model.
• Greenspan Adjusters International / Adjusters International: One of the largest independent public adjusting firms in the U.S., representing policyholders in property and business interruption claims across multiple regions. Comparable given shared public adjuster model, contingency-fee pricing, and similar commercial-claims focus.
• Pearl Public Insurance Adjusters (Pearls Adjusters): Multi-state public adjusting firm assisting homeowners and businesses with first-party property insurance claims after fire, water, hail, and storm events. Comparable service line, customer mix, and contingency fee structure.
• Matthews, Steadman & Co. Public Adjusters: Established public adjusting firm representing commercial and residential policyholders in property insurance claims. Comparable in advocacy positioning, contingency-fee model, and multi-state licensed operations.

Broad incumbents

• The Greenspan Co. / Adjusters International: Long-established public adjusting practice with national presence handling property, business interruption, and builders risk claims for commercial clients. Closely comparable given overlap in niche specialties and enterprise customer base.
• Pilot Catastrophe Services: National independent adjusting firm deploying catastrophe response teams for property claims at scale. Comparable given property claims expertise and CAT-driven demand, though primarily represents insurers rather than policyholders.

Regional players

• Network Adjusters Inc. Independent insurance adjusting firm covering multi-line claims on behalf of insurers and self-insureds in select geographies. Comparable given claims-handling focus, though it primarily represents carriers rather than policyholders.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/_GGGAI
• YouTubeyoutube.com/channel/UCrI-NhqNZQMwoXu_sOSZT4w
• Facebookfacebook.com/gggai
• LinkedInlinkedin.com/company/goodman-gable-gould

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Goodman-Gable-Gould/Adjusters International