Water and Sanitation Corporation

What Water and Sanitation Corporation does

Water and Sanitation Corporation (WASAC Group) is Rwanda's national water and sanitation utility, established by the Government of Rwanda in September 2023 as a state-owned holding company with two wholly-owned subsidiaries: WASAC Utility Ltd, which handles water and sanitation service delivery, and WASAC Development Ltd, which is responsible for infrastructure development. The organization operates as the successor to the water functions of the former ELECTROGAZ and is governed under the Ministry of Infrastructure (MININFRA) with regulatory oversight from RURA. It serves residential households, non-residential and industrial customers, and public institutions (schools, health facilities, ECD centres) across all 30 districts of Rwanda through a network of 32 branch offices.

WASAC's core technology stack is built around conventional water utility infrastructure — water treatment plants (including joint facilities like the 40,000 m3/day Kanzenze plant with Kigali Water Ltd), pumping stations, reservoirs, and pipeline networks, augmented by digital service layers including a GIS Hub for infrastructure mapping, an online billing system (sales.wasac.rw), an online water connection application portal, and a pilot of 200 solar-powered prepaid water meters on public taps in Kigali and the Eastern Province with Mobile Money payment integration. The company has recently integrated customer service applications into the national IremboGov digital government platform.

Revenue is generated primarily through subscription-based water and sanitation tariffs segmented by customer category (Residential, Non-Residential, Industrial), supplemented by one-time fees for new connections (20,000 FRW), supplementary meters (67,200 FRW), meter replacements, and reconnection fines (5,000 FRW). Capital expenditure is heavily subsidized by concessional financing from multilateral and bilateral donors including the World Bank, African Development Bank, UNICEF, JICA, EIB, the Netherlands Sustainable Water Fund, and the Government of Hungary. The company aligns with Rwanda's National Strategy for Transformation (NST2) targeting universal water access by 2029 and is reducing non-revenue water from 38% toward a 25% target.

Name

Water and Sanitation Corporation

Legal name

Water and Sanitation Corporation Group Limited

Website

https://wasac.rw

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

101–250 employees

Short description

Water and Sanitation Corporation (WASAC Group) is Rwanda's state-owned national water and sanitation utility, operating through 32 branch offices to supply water and sanitation services to residential, commercial, industrial, and public institution customers across all districts of Rwanda.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Industrial Water Reuse Utilities (ZLD/MLD & Process Water Recycling) (EUANAGAG), Environmental Public Health (Food Safety, Water Quality, Sanitation) (BPAIAJAE), Water, Sanitation & Hygiene (WASH) Solutions (BPAGALAI)

Keywords

• Water utility services
• Sanitation infrastructure
• Water supply services
• Municipal water distribution
• Wastewater management

Headquarters

HQ city

Kigali

HQ country

Rwanda

HQ region

Africa

Offices34 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain

Revenue model

1. Water Supply Services: Core revenue from water supply services encompassing the entire water supply chain from extraction to delivery to households and businesses. Tariffs vary by customer category (Residential, Non-residential, and industries).
2. Sanitation Services: Services focused on building and maintaining efficient sanitation infrastructure to protect public health and preserve the environment.
3. New Water Connections: One-time household connection fee of 20,000 FRW plus materials cost for water connection installation. New connections processed within two working days after customer provides materials and pays subscription fees.
4. Supplementary Meters: Cost of 67,200 FRW including 20,000 FRW subscription fee for additional meter installations upon branch manager assessment and approval.
5. Meter Default Replacement: Replacement cost of 67,200 FRw for faulty meter replacement upon customer request and branch assessment.
6. Reconnection Services: Reconnection service after payment of outstanding balance plus a fine of 5,000 Rwandan Francs for connections cut due to delayed payment.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Water and Sanitation Corporation (WASAC Group) is Rwanda's national water and sanitation utility providing water supply and sanitation services from extraction and treatment through to household, institutional, and industrial delivery. The corporation operates through 32 branch offices across all districts of Rwanda, supported by water treatment plants, pumping stations, reservoirs, and pipeline networks. It also offers digital services for billing, new connection applications, and infrastructure mapping.

Product overview

Water and Sanitation Corporation (WASAC Group) is Rwanda's national water and sanitation utility, established in September 2023 as a parent holding company overseeing two subsidiaries: WASAC Utility (responsible for water and sanitation service delivery) and WASAC Development (responsible for developing water and sanitation infrastructure). The organization's core product portfolio centers on water supply services, sanitation services, and customer support, all delivered through a network of water treatment plants and branch offices across Rwanda's 30 districts. WASAC Group offers digital service channels including an online water billing system (sales.wasac.rw), an online water connection application portal (wepay.wasac.rw), and a GIS Hub for spatial infrastructure data. A pilot prepaid water metering system has been introduced on 200 public taps in Kigali and the Eastern Province, featuring solar-powered water hubs with Mobile Money payment integration. Services are accessible through the IremboGov government platform for City of Kigali residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply Services End-to-end water supply services from extraction at water sources through treatment plants to delivery to residential households, non-residential customers, and industrial customers across Rwanda, with tariffs varying by customer category.
• Sanitation Services Sanitation infrastructure services focused on building and maintaining efficient sanitation systems to protect public health and preserve the environment, including modern landfills with integrated waste treatment facilities in Rusizi, Karongi, Rubavu, and Musanze districts.
• Customer Services and Support Customer support service assisting residential and institutional customers with inquiries, billing questions, new connection requests, supplementary meter requests, and reconnection services through 32 branch offices and toll-free hotline 3535.
• Online Water Billing System Online portal (sales.wasac.rw) enabling customers to check water invoices, view tariff information, and manage water billing accounts digitally with payment via Mobile Money and bank deposits.
• Online Water Connection Application Online portal (wepay.wasac.rw) enabling customers to apply for new water connections, supplementary meter installations, and reconnection requests digitally, with processing completed within two working days after materials and fees are provided.
• WASAC GIS Hub Geographic Information System platform providing spatial data and mapping of water and sanitation infrastructure across Rwanda for management and operational planning.
• Prepaid Water Meters on Public Taps Solar-powered water hubs with electronic flow meters and smart valves deployed on public taps enabling 24/7 water access with prepaid token-based payment via Mobile Money, piloted on 200 public taps in Kigali and Eastern Province.

Quantifiable outcome

• Water access rate increased from 72% to 86.4% in Nyaruguru District
• +6 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Water For PeoplecoreStrategic or Co-development PartnerImplementing partner for the five-year Isoko y'Ubuzima WASH project funded by United States Government. Led partnership with IRC, CARE International, and AEE to strengthen Rwanda's WASH sector. Also donated 10 portable water meter testing kits to improve rural water billing and reduce non-revenue water. Concluded 16-year WASH intervention in Kicukiro District.
• WaterAidminorStrategic or Co-development PartnerInternational NGO supporting water and sanitation programs in Rwanda
• World VisionminorStrategic or Co-development PartnerInternational NGO supporting water and sanitation development initiatives
• VEIminorStrategic or Co-development PartnerPartners in water and sanitation implementation and service delivery
• IRCminorStrategic or Co-development PartnerInternational NGO partner in Isoko y'Ubuzima project focused on strengthening WASH systems in Rwanda
• CARE InternationalminorStrategic or Co-development PartnerInternational NGO partner in Isoko y'Ubuzima project for WASH sector development
• AEEminorStrategic or Co-development PartnerPartner organization in Isoko y'Ubuzima WASH project implementation
• Rwanda Water Resource BoardcoreStrategic or Co-development PartnerGovernment body collaborating with WASAC Group on Non-Revenue Water Management Workstream under Rwanda's Intersectoral Multi-Stakeholder Platform for Water Resources Management to reduce water losses and improve efficiency
• H2O ConsortiumminorStrategic or Co-development PartnerConsortium partner collaborating with WASAC Group on World Water Day 2026 celebrations and water access initiatives in Rwamagana District
• Cenfri Rwanda LtdminorStrategic or Co-development PartnerPartnership to improve data management and analysis for better decision-making in water and sanitation services, focusing on generating actionable insights and building internal data capabilities
• 2030 Water Resources GroupcoreStrategic or Co-development PartnerWorld Bank Group's 2030WRG collaborating with WASAC Group and Rwanda Water Resource Board on Non-Revenue Water Management Workstream
• Kigali Water LtdcoreStrategic or Co-development PartnerJoint owner of Kanzenze Water Treatment Plant developed under Kigali Bulk Water Supply Project. Plant has production capacity of 40,000 m3 per day with 30,000 m3 going to Kigali and 10,000 m3 to Bugesera District.

Scale indicators16 records

Recent moves7 records

Expansion highlights8 records

Direct peers

• Ghana Water Company Limited: Ghana's state-owned national urban water utility providing water services across the country. Comparable to WASAC as a Sub-Saharan African national water utility with similar scale, mandate, donor-funding dependency, and operational challenges around NRW and tariff recovery.
• Kigali Water Ltd: Joint owner with WASAC Group of the Kanzenze Water Treatment Plant (40,000 m3/day) under the Kigali Bulk Water Supply Project. Operates as a private-sector bulk water producer directly partnering with WASAC, sharing infrastructure and revenue exposure in the same Rwandan market.
• National Water and Sewerage Corporation (NWSC): Uganda's national water and sewerage utility serving urban centers across the country. NWSC is a directly comparable East African state-affiliated water utility with similar mandate, tariff structure, and donor-funded expansion model, making it the closest peer to WASAC in scale and operating context.
• Dar es Salaam Water and Sewerage Authority (DAWASA): Tanzania's parastatal water utility serving Dar es Salaam and parts of coastal Tanzania. Comparable to WASAC as a state-mandated water and sanitation provider with similar operational, donor-funding, and non-revenue water challenges in East Africa.
• Nairobi City Water and Sewerage Company: Kenya's largest urban water utility providing water and sanitation services to Nairobi and surrounding areas. Directly comparable to WASAC as a national-capital water utility facing similar urban growth, NRW, and infrastructure expansion challenges in East Africa.
• Lilongwe Water Board: Malawi's state-owned urban water utility providing water and sanitation services to Lilongwe. Comparable to WASAC in scale, mandate, and the donor-funded expansion model common to Sub-Saharan African national water utilities.

Broad incumbents

• Suez Group: Global water and waste management operator with presence in multiple African markets through concessions and partnerships. Comparable to WASAC as a broad incumbent in the water utility space, though operating at much larger scale and with proprietary technology in treatment and network management.
• Veolia Environment: Global environmental services and water utility operator with African operations including water concessions. Comparable to WASAC as a broad incumbent in the water and sanitation sector, though operating internationally with significantly greater scale and capital base.

Others

• WaterAid: International NGO focused on water, sanitation, and hygiene in low-income countries, listed as a WASAC partner. Comparable as an ecosystem participant supporting WASH sector development in Rwanda rather than as a direct competitor.
• Water For People: International NGO implementing the Isoko y'Ubuzima WASH project in partnership with WASAC. Comparable as a strategic implementing partner and donor ecosystem participant supporting WASAC's district-level service expansion rather than as a competing utility.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/wasac_rwanda
• YouTubeyoutube.com/@wasac-groupltd?si=vEOc6JJxHueOS0wR
• Facebookfacebook.com/wasacltd
• LinkedInlinkedin.com/company/wasac

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Water and Sanitation Corporation