What WIDETEC does

WIDETEC (株式会社ワイドテック) is a private Japanese ICT solutions company founded in 2000 and headquartered in Chiyoda Ward, Tokyo, operating as a hybrid IT services provider and exclusive distribution agent for foreign-developed IT products. The company operates two core businesses: (1) IT infrastructure design, construction, and managed operations for servers, networks, and security, supported by its proprietary POLESTAR Automation platform (GUI-based job scheduler with 1,000+ templates, REST API integrations with Zabbix, ServiceNow, Redmine, Slack/Teams, and capable of managing up to ~30,000 nodes); and (2) cloud communications built on its self-developed Widefone cloud PBX, with adjacent products including NEON IVR, NEON Tap (reverse-charge calling), AUTOWARP (call routing), and 急コール/CueCall (email-to-phone alerting). Recent product expansion into IoT via an exclusive Japan distribution agreement with MONNIT Corporation (USA) for 920MHz industrial wireless sensors, launched December 2025 with a ¥200M+ first-year revenue target, represents the newest growth vertical alongside its existing exclusive Japan agency for POLESTAR Automation (Korea's Nkia) and PerfecTwin partnership with LG CNS.

Revenue mechanics combine subscription (Widefone ¥900/number/month subscription pricing; POLESTAR Automation from ¥120,000/year for 10-node minimums or ¥1,200,000 perpetual licenses for 50 nodes), hardware resale (MONNIT sensors and gateways), professional services (IT infrastructure design and ongoing operations at ¥500K-¥1M implementation fees for 50-100 node environments), and software licensing for proprietary tools (TOGOS, WideViewer) and third-party redistribution (NetSupport). Go-to-market is multi-channel: direct enterprise field sales with on-site engineers across Tokyo's 23 wards, an expanding sales-partner/reseller network, online self-service for SMB SKUs, and event-driven demand generation through Japan IT Week, Interop Tokyo, CEATEC, DX EXPO, and Wireless Japan. Customer concentration leans toward large Japanese enterprises and telecom carriers, with named relationships including NTT Docomo Business (4 commendations 2023-2026), NTT Communications (commendations in 2023 and 2024), and government/public-sector clients, against a stated installed base of 1,800+ companies.

Certifications — ISO/IEC 27001 (since 2009, valid through 2027-03-12), Privacy Mark (since 2017), ETOC Excellent Operator (2025), Google Cloud Platform Sell Engagement Partner (2023), Zabbix Certified Partner (2020), and JUSA membership (2024) — qualify WIDETEC for Japanese enterprise and government procurement while supporting its stated 'Global IT Trading Company' positioning. Headcount sits in the 51-100 band; the company is founder/family-controlled under President Li Koichiro, with no disclosed VC/PE backing or funding rounds.

Name

WIDETEC

Legal name

株式会社ワイドテック

Website

https://widetec.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

WIDETEC is a Tokyo-based Japanese ICT solutions provider offering IT infrastructure design/operations, proprietary cloud PBX (Widefone), IT automation software (POLESTAR Automation), and exclusive Japan distribution of MONNIT industrial IoT sensors to enterprise, government, and SMB customers.

Ownership category

akta.pro rank

Product category

IT Infrastructure Automation

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Implementation & Integration Services (BPAEAEAB)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Application Integration & API/Middleware Services (BPAEAAAF), IT Asset Management (ITAM) Platforms (HDAEALAD)

Keywords

• IT infrastructure automation
• Cloud PBX services
• Industrial IoT sensors
• System integration services
• Unified communications solutions

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Cloud Communication Services (Widefone): Subscription-based cloud PBX and IP phone services. Widefone provides cloud phone services with 050 numbers, IVR, call recording, and mobile apps. Revenue generated from monthly subscription fees per user/number.
2. IT Infrastructure Software (POLESTAR Automation): License and subscription-based IT infrastructure automation software. Sold as perpetual license or annual subscription. Server management from 10 nodes, network equipment editions available. Professional services for implementation included.
3. IoT Hardware and Sensors (MONNIT): Sales of industrial wireless sensors (920MHz) manufactured by MONNIT Corporation (USA). WIDETEC is exclusive Japan distributor providing sensors, gateways, Japanese software platform, and integration services.
4. IT Infrastructure Design/Construction/Operations: System integration services including network, server, security design, construction, and ongoing operations. Includes managed services for cloud infrastructure and technical support.
5. Software Licensing and Support: Licensing of proprietary software including TOGOS (NMS integrated management), WideViewer (remote access), AUTOWARP (call transfer switching), and reselling of third-party products like NetSupport.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

WIDETEC delivers IT infrastructure (network, server, security) design, construction, and operations services alongside proprietary communications and automation software. Its core offerings include the Widefone cloud PBX/CPaaS platform, the POLESTAR Automation IT operations automation solution, the AUTOWARP call forwarding switching system, and exclusive Japan distribution of MONNIT industrial wireless IoT sensors with the iMONNIT management platform. The company also resells and integrates third-party products such as PerfecTwin (LG CNS), Zabbix, NetSupport, and Google Cloud Platform services for enterprise customers.

Product overview

WIDETEC offers a dual product portfolio spanning communications (cloud phone/VoIP services) and IT infrastructure (automation/management tools). Communication products include Widefone (cloud PBX), NEON Tap/IVR, 急コール, and AUTOWARP for enterprise telephony and call management. IT infrastructure products include POLESTAR Automation (IT operations automation), MONNIT (industrial IoT sensors with iMONNIT platform), PerfecTwin (test automation for migrations), WideViewer (remote access), TOGOS (NMS), and NetSupport. Services include IT infrastructure DX implementation support combining multiple tools for comprehensive operations automation.

Differentiator

Problem solved

Functional benefit

Brands

• Widefone: 法人向け多機能クラウド電話・アプリ
• WideViewer
• POLESTAR Automation
• MONNIT
• PerfecTwin
• NetSupport
• TOGOS
• NEON Tap
• NEON IVR
• 急コール
• 転送録

Products and services

• Widefone

Quantifiable outcome

• Annual 450 hours workload reduction for Windows server management (Adire Law Office case study)
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and strategic.

• MONNIT Corporation (USA)coreChannel Partner/ Reseller/ Distributor · 23 December 2025Master partner agreement for exclusive Japan distribution of MONNIT industrial wireless sensors (920MHz). MONNIT is a global IoT sensor leader founded in 2010, operating in 85+ countries with tens of thousands of enterprise deployments. WIDETEC provides Japanese-language software (iMONNIT platform), local support, and integration with proprietary services.
• Japan Unified Communications Service provider Association (JUSA)strategicStrategic or Co-development Partner · 19 December 2024Joined JUSA industry association to contribute to communications industry development, promote Widefone cloud PBX services, and participate in industry standards development. JUSA comprises 5 major Japanese telecommunications associations.
• LG CNS (South Korea)coreChannel Partner/ Reseller/ Distributor · 1 August 2024Partnership agreement for PerfecTwin distribution in Japan. LG CNS develops and provides PerfecTwin, a test automation solution for comparing legacy and new system performance. WIDETEC exhibits at LG CNS booth during Japan IT Week as co-exhibitor.
• Google Cloud (Google Cloud Platform)coreTechnology or Integration · 7 November 2023Google Cloud Platform Sell Engagement Model (Partner Level) certification obtained November 2023. Enables WIDETEC to resell GCP services and provide cloud solutions. Two employees certified as Google Associate Cloud Engineer.
• Zabbix LLC (Latvia/Japan)strategicTechnology or Integration · 20 February 2020Zabbix Certified Partner agreement. WIDETEC provides Zabbix monitoring solutions and integrates with POLESTAR Automation for comprehensive IT operations automation. Joint exhibition at Interop Tokyo and Zabbix seminars.
• Nkia (POLESTAR Automation Developer, South Korea)coreTechnology or IntegrationJapan exclusive agent for POLESTAR Automation IT infrastructure operations automation solution. Joint exhibition at Japan IT Week and co-marketing activities. WIDETEC contributes to product development feedback and Japanese market localization.
• NTT Docomo BusinessstrategicChannel Partner/ Reseller/ DistributorMajor customer for multiple IT infrastructure projects. WIDETEC provides voice infrastructure operations/maintenance, financial system operations, and global environment construction. Received 4 commendations (2023-2026) for business contributions.
• NTT CommunicationsstrategicChannel Partner/ Reseller/ DistributorKey customer for financial customer service manager operations and voice infrastructure operations/maintenance. Commended in 2023 and 2024 for OA system replacement projects and excellent customer relationship management.

Scale indicators6 records

Recent moves3 records

Expansion highlights6 records

Direct peers

• Internet Initiative Japan (IIJ): Japanese IT infrastructure and network services provider with a comparable mix of network integration, managed services, and cloud/communications offerings to enterprise customers. Similar Tokyo-headquartered, mid-sized service-provider profile targeting the same enterprise IT infrastructure buyer.
• Biztel (Link Corporation): Japanese cloud PBX and cloud contact center provider with a directly comparable Widefone-style cloud phone platform sold to SMBs and enterprises. Competes head-to-head on features (IVR, call recording, mobile apps) and on price in the Japanese market.
• Foonz: Japan-focused cloud telephony and unified communications provider serving SMB and enterprise customers. Comparable product scope to Widefone (cloud PBX, IVR, mobile app) and similar GTM through direct and partner channels.

Broad incumbents

• ITOCHU Techno-Solutions (CTC): Major Japanese systems integrator offering network design/construction, cloud, and IT operations services to enterprise customers. Much larger scale, but overlapping in IT infrastructure integration, cloud enablement, and enterprise IT automation advisory.
• Nihon Unisys: Established Japanese systems integrator and IT services provider with comparable enterprise customers, network/cloud services, and managed operations offerings. Larger and broader portfolio but addresses the same enterprise IT infrastructure buyer.
• Red Hat (Ansible Automation Platform): Global IT infrastructure automation platform that competes directly with POLESTAR Automation on server/network configuration management and operations automation. Anchors the broader competitive set WIDETEC must differentiate against in Japanese enterprise accounts.
• ServiceNow: Global IT service management and IT operations platform that competes conceptually with POLESTAR Automation in Japanese enterprise ITSM/ITOM deals and is integrated as a downstream system via WIDETEC's REST API. A much larger incumbent shaping enterprise IT operations standards.
• Rakuten (Rakuten Cloud Communication): Major Japanese digital services conglomerate offering cloud PBX and unified communications products that compete with Widefone in the Japanese SMB and enterprise segments. Larger scale and brand, broader portfolio bundling communications with other cloud services.

Regional players

• LG CNS: South Korean IT services and solutions company that develops PerfecTwin (which WIDETEC distributes in Japan) and broader enterprise IT and cloud services. Comparable as a regional IT solutions player with similar product lines, though operating primarily in Korea.

Emerging players

• Zabbix LLC: Open-source network and infrastructure monitoring platform with which WIDETEC is a certified Japan partner. Overlaps with POLESTAR Automation on IT operations use cases and competes in Japanese enterprise monitoring/automation buying decisions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/widetec.corp
• LinkedInlinkedin.com/company/widetec-co-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WIDETEC