Network180

What Network180 does

Network180 is the designated Community Mental Health Authority for Kent County, Michigan, operating under Michigan's Mental Health Code as a public governmental entity responsible for delivering publicly funded behavioral health services to county residents. The organization provides a comprehensive continuum of care including outpatient mental health and substance use disorder treatment, 24/7 crisis intervention, case management, residential services, and programs serving individuals with intellectual and developmental disabilities. Its operational footprint spans multiple clinic locations and, as of June 2024, a dedicated walk-in Behavioral Health Crisis Center (BHCC) providing around-the-clock crisis stabilization. Network180 also operates specialty programs including the NAVIGATE early-psychosis intervention model and integrates with primary care through a partnership with Trinity Health.

Network180 holds Certified Community Behavioral Health Clinic (CCBHC) designation and CARF accreditation, positioning it within the federal CCBHC demonstration framework and validating clinical quality against third-party standards. The organization maintains a workforce of approximately 500 employees and serves roughly 50,000 individuals annually across Kent County. As a public authority, it has a statutory monopoly on publicly funded behavioral health services within its geographic catchment, and operates as the contracted provider for Michigan's Medicaid Managed Care program in the region.

Network180 is funded through a mix of Medicaid reimbursements, State of Michigan general fund and behavioral health grants, federal CCBHC demonstration payments, commercial insurance, county appropriations, and HRSA-supported workforce programs including the National Health Service Corps loan repayment pathway. The organization does not disclose financial statements publicly in a way that is accessible through standard channels, and operates under the governance oversight of the Kent County Board of Commissioners and the Michigan Department of Health and Human Services. Its business model is fundamentally a fee-for-service and grant-funded public-sector delivery model rather than a commercial enterprise, which constrains its growth ceiling to the political and budgetary dynamics of state and federal behavioral health funding.

Name

Network180

Legal name

Network180, Kent County Community Mental Health Authority

Website

https://network180.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

251–500 employees

Short description

Network180 is the publicly designated Community Mental Health Authority for Kent County, Michigan, delivering behavioral health, substance use, and developmental disability services to approximately 50,000 residents annually via a CCBHC-certified, CARF-accredited provider network of ~500 employees.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Psychiatric and Substance Abuse Hospitals (62221), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Closed-Panel / Gatekeeper HMOs (HLAEAMAG), Virtual Behavioral Health Integration Platforms (HLALABAE)

Keywords

• Behavioral health services
• Mental health crisis
• Substance use treatment
• Community mental health
• Developmental disability services

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Medicaid Funding: Primary funding source through Michigan Medicaid programs for mental health, substance use, and intellectual/developmental disability services. Network180 distributes Medicaid funding throughout Kent County.
2. State of Michigan Grants: State-funded programs including the Care Management Program grant, CCBHC grant, and various behavioral health initiative grants.
3. Insurance Reimbursements: Services billed to insurance providers including Medicaid Health Plans, with assistance provided for Medicaid enrollment for those without active coverage.
4. Sliding Fee Scale: Services provided regardless of insurance type or ability to pay, with sliding fee scale based on household income and size for those without sufficient coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Network180 is the Kent County Community Mental Health Authority, a public governmental authority providing mental health, substance use, and intellectual/developmental disability services. It delivers a coordinated suite of behavioral health services including 24/7 crisis intervention, outpatient therapy, case management, peer support, and specialized programs, funded through Medicaid, state grants, and a sliding fee scale for Kent County, Michigan residents.

Product overview

Network180 is a Certified Community Behavioral Health Clinic (CCBHC) providing a comprehensive suite of mental health, substance use, and intellectual/developmental disability services. The organization operates a multi-service model centered around 24/7 crisis response capabilities including the Behavioral Health Crisis Center (walk-in services) and Mobile Crisis Response (community deployment). Access services are provided through the centralized Access Center. Core treatment programs include Outpatient Clinic, NAVIGATE (first episode psychosis), Assertive Community Treatment (ACT), Integrated Case Management, and Recovery Management. Specialized services target specific populations: Supports Coordination and Greenwood Psychiatric Clinic for intellectual/developmental disabilities; Youth Peer Support, Parent Support Partners, and Children's Intake Team for youth and families; and Recipient Rights and Customer Services for advocacy and complaint resolution. Training services support workforce development. The organization serves approximately 50,000 individuals annually through direct services and a contracted provider network.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Crisis Center (BHCC) 24/7 walk-in crisis center for adults (18+) experiencing mental health or substance use crises, offering brief interventions, medical triage within 15 minutes, and a Crisis Stabilization Unit with up to 72-hour stays.
• Mobile Crisis Response 24/7 mobile team that dispatches mental health professionals to individuals in crisis in the community throughout Kent County, coordinating with law enforcement and community partners.
• Access Center Central intake point performing assessment, evaluation, and screening for mental health, substance use, and intellectual/developmental disabilities, with a 24/7 Access Line at (616) 336-3909.
• Outpatient Clinic Evidence-based mental health and substance use services for adults, youth, and families including individual therapy, family therapy, treatment groups, parent support, and care coordination, offered in-person and virtually.
• NAVIGATE Program Comprehensive treatment program for individuals aged 15-30 experiencing first episode psychosis (within 18 months of onset), including Individual Resiliency Therapy, Family Education Therapy, Peer Support, Supported Employment and Education, and case management.
• Assertive Community Treatment (ACT) Holistic community-based services for individuals with severe mental illness provided by a multidisciplinary team offering psychiatric services, case management, nursing, peer recovery coaching, and 24/7 availability.
• Integrated Case Management (ICM) Part of the Integrated Behavioral Health Center providing assessment of psychosocial needs with linking and monitoring of referrals for financial benefits, housing, medical care, and social support networks.
• Care Management Program Grant-funded program connecting individuals with mental health concerns to supports and resources, reducing emergency department utilization, with Peer Support Specialists who have lived experience.
• Supports Coordination Services for adults with intellectual and developmental disabilities assisting with goal-setting and connecting to supports such as daily living skills, job coaching, and education through person-centered planning.
• Recovery Management Treatment service for individuals with chronic, relapsing substance use disorders utilizing recovery managers, recovery coaches, and evidence-based practices such as Motivational Interviewing and DBT.
• Greenwood Psychiatric Clinic Psychiatric evaluation and medication management for adults with intellectual or developmental disabilities, utilizing a collaborative multidisciplinary team approach.
• Youth Peer Support Peer-delivered service for youth and young adults up to age 26 with serious emotional disturbance, provided by trained Youth Peer Support Specialists offering direct support, information sharing, and skill building.
• Parent Support Partners Intervention supporting families whose children receive services, provided by parents with firsthand experience navigating public child-serving agencies to increase family engagement and voice.
• Children's Intake Team Team determining eligibility for services for youth under 18 with autism or intellectual/developmental disabilities, connecting them to services throughout Kent County.
• Crisis Stabilization Short-term intensive intervention providing immediate stabilization as an alternative to inpatient hospitalization, including crisis response, assessment, referral, and therapy for up to 30 days.

Quantifiable outcome

• Serves approximately 50,000 individuals annually through direct services and provider network
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Trinity Health Grand RapidscoreStrategic or Co-development PartnerCollaboration for the Behavioral Health Crisis Center (BHCC). Network180 operates the BHCC located on the Trinity Health hospital campus at 260 Jefferson Ave. SE. BHCC has a separate entrance outside the main hospital. Trinity Health provides the facility and emergency department integration.
• Lakeshore Regional EntitycoreStrategic or Co-development PartnerRegional behavioral health authority that manages PIHP (Prepaid Inpatient Health Plan) functions for the region. Coordinates with Network180 for provider network listings, customer services, and Medicaid behavioral health services.
• Michigan Department of Health and Human Services (MDHHS)coreStrategic or Co-development PartnerState agency providing funding, policy guidance, and oversight for community mental health services. MDHHS Office of Recipient Rights provides additional oversight.
• Kent County Prevention CoalitionminorStrategic or Co-development PartnerNetwork180 coordinates the Kent County Prevention Coalition bringing together 25 member organizations representing 12 core sectors including youth, parents, schools, law enforcement, healthcare, and government to address substance use prevention.
• HRSA National Health Service CorpsminorOthersNetwork180 is an approved site for National Health Service Corps Loan Repayment Program (at Fuller and ACT/Navigate locations), SUD Treatment and Recovery Loan Repayment Program, Nurse Corps Student Loan Repayment Program, and Behavioral Health Loan Repayment Program.
• Michigan Mental Health Commission/CMHAMminorOthersCommunity Mental Health Association of Michigan provides advocacy support for Michigan's behavioral health system. Network180 participates in CMHAM advocacy efforts.
• WOOD TV8 / Mental Health Foundation of West MichiganminorGTM or Marketing PartnerMedia partnership for Mental Health Monday segments on WOOD TV8. Mental Health Foundation of West Michigan supports awareness and destigmatization efforts.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Macomb County Community Mental Health: Macomb County's designated CMH Authority providing the same publicly funded mental health, substance use, and I/DD service array under Michigan's CMH system as Network180.
• Washtenaw County Community Mental Health (WCCMH): Washtenaw County's CMH Authority delivering the same suite of mental health, substance use, and I/DD services under the same Michigan statute, making it a comparable mid-sized peer.
• Lakeshore Regional Entity: Regional PIHP that manages prepaid inpatient health plan functions and contracts with Network180; operates as an oversight/funding peer in the same Michigan behavioral health authority framework.
• Detroit Wayne Integrated Health Network: Designated Community Mental Health Authority for Wayne County, Michigan, performing the same PIHP/CMH Authority role as Network180 but at much larger scale, serving as the closest structural peer in the state.
• Pine Rest Christian Mental Health Services: Major Grand Rapids-area behavioral health provider headquartered near Network180 with overlapping outpatient, crisis, and inpatient services; competes for the same West Michigan workforce and patient base.
• Arbor Circle: West Michigan-based behavioral health and family services provider in Network180's contracted provider network, offering comparable outpatient and youth services under similar public-funding frameworks.
• Genesee Health System: Genesee County's Community Mental Health Authority, operating the equivalent CCBHC, crisis, outpatient, and I/DD service portfolio that Network180 runs in Kent County.

Broad incumbents

• Cherry Health: Federally Qualified Health Center in Grand Rapids providing integrated primary and behavioral health care, serving overlapping Medicaid populations in Kent County with broader primary-care scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/network180

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Network180