HD Supply Facilities Maintenance

What HD Supply Facilities Maintenance does

HD Supply Facilities Maintenance is a US-based B2B distributor of maintenance, repair, and operations (MRO) products serving property managers and facility maintenance teams across multifamily housing, healthcare, hospitality, commercial, government, and trade verticals, with the multifamily segment as its primary customer base. Its offering is anchored by an e-commerce platform (hdsupplysolutions.com) and mobile app supported by 160 distribution centers and 2,000 dedicated delivery trucks that enable free next-day delivery across all 50 US states and into Canada, complemented by company-operated custom fabrication centers for doors, cabinets, countertops, mirrors, glass, and paint. The technology stack includes proprietary web tools (My Subscriptions, My Repair Parts, My Pool Testing, My Green Team, My HVAC Advisor, My Inventory Solutions, Punch-In) plus e-Procurement integrations with 30+ enterprise procurement platforms (SAP, Oracle, Ariba, Coupa, Yardi, Workday, Microsoft Dynamics, etc.) and electronic invoicing via Billtrust.

Revenue is generated primarily through transactional MRO product sales (appliances, electrical, hardware, HVAC, lighting, plumbing, safety, paint, janitorial, pool, healthcare, and grounds categories) supplemented by professional services (RenovationsPlus renovation and installation), custom product fabrication, recurring SaaS-style fees ($59/month per stocking location for My Inventory Solutions), and equipment financing through Ascentium Capital. Go-to-market combines dedicated field sales representatives and Strategic Account Management programs (10,000+ unit National Accounts, 2,000–9,000 unit Regional Accounts) with inside sales (1.800.431.3000), digital ordering, and government contract channels (GSA Schedule, NASPO ValuePoint, OMNIA Partners, AbilityOne). The company is privately held under HDS IP Holding, LLC and has been operating for over 40 years in property maintenance supply.

Name

HD Supply Facilities Maintenance

Legal name

HDS IP Holding, LLC

Website

https://hdsupplysolutions.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

HD Supply Facilities Maintenance is a US B2B distributor of MRO products and custom-fabricated goods serving property managers across multifamily, healthcare, hospitality, commercial, and government verticals, operating 160 distribution centers and 2,000 trucks with a national e-commerce and e-Procurement platform.

Ownership category

akta.pro rank

Product category

Facility Maintenance Supply Distribution

NAICS

Facilities Support Services (56121), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310)

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040), Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Durable Goods (5000), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Industrial & Facility Maintenance (MRO) Cleaning Supplies Distribution (CRAOAGAJ)

akta.pro secondary industry

Industrial MRO Supplies for Vehicle/Equipment Workshops (Bearings, Hydraulics, Pneumatics, Fasteners) (TLAKAOAK)

Keywords

• MRO product distribution
• Facility maintenance supplies
• Property management solutions
• Custom product fabrication
• B2B procurement services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. MRO Product Sales: HD Supply generates revenue primarily through the sale of maintenance, repair, and operations (MRO) products across categories including appliances, electrical, hardware, HVAC, lighting, plumbing, safety, and property management supplies. Products are sold through e-commerce, phone orders, and dedicated sales representatives with free next-day delivery on qualifying orders.
2. Custom Products Fabrication: Custom fabrication services for doors, windows, countertops, mirrors, glass, and paint. HD Supply owns and operates multiple fabrication centers across the United States for quick nationwide delivery of custom-sized products.
3. RenovationsPlus Services: Comprehensive renovation and installation services including project management, bulk purchasing, kitting, and labor services. Services cover appliances, HVAC, water heaters, lighting, countertops, and unit upgrades.
4. My Inventory Solutions™ - Technology Solutions: Cloud-based inventory management technology offered at $59/month per stocking location, providing auto-replenishment and analytics.
5. Financing Services: Partnership with Ascentium Capital to provide financing and leasing options for large capital and operating equipment purchases, preserving customers' lines of credit while enabling affordable monthly payments.
6. e-Procurement Solutions: Integration services connecting HD Supply catalog with customer procurement systems, including EDI, cXML, and custom catalog solutions for enterprise customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

HD Supply Facilities Maintenance distributes maintenance, repair, and operations (MRO) products and provides related services including custom fabrication, renovation and installation, inventory management technology, and e-Procurement integration to property managers and facility maintenance professionals across multifamily, hospitality, healthcare, commercial, trade, and government segments. The company operates its own B2B e-commerce platform and mobile app supported by 160 distribution centers and 2,000 dedicated delivery trucks enabling free next-day delivery on qualifying orders.

Product overview

HD Supply Facilities Maintenance operates a platform-plus-services model centered on its B2B e-commerce platform at hdsupplysolutions.com, which serves as the primary channel for ordering thousands of MRO (maintenance, repair, and operations) products across categories including Appliances, Electrical, Hardware, HVAC, Lighting & Ceiling Fans, Plumbing, Property Management, Safety, Paint, Janitorial, Pool Care, Healthcare, Hospitality, and Grounds Control. The platform is augmented by complementary service offerings: RenovationsPlus provides comprehensive renovation and installation services; Custom Products offers fabrication of doors, cabinets, countertops, window coverings, and mirrors through nationwide centers; Business Services includes inventory management (Bin Labels, My Inventory Solutions), reporting, financing, and training (Accelerate). Online Solutions provides digital tools including a Mobile App, Quick Order, Saved Lists, e-Procurement integrations, Invoice Gateway, and Punch-In for enterprise procurement workflows. Specialized programs like My HVAC Advisor (asset diagnostics), My Green Team (energy efficiency), and My Pool Testing address vertical maintenance needs.

Differentiator

Problem solved

Functional benefit

Brands

• RenovationsPlus: Comprehensive renovation and capital improvement services including renovations and turns, installation services, kitting and delivery, HVAC advisory, and green team sustainability solutions.
• My HVAC Advisor
• My Green Team
• My Inventory Solutions
• Accelerate
• HD Supply Solutions App

Products and services

• HD Supply Solutions E-Commerce Platform

Quantifiable outcome

• WaterSense-labeled products can reduce water usage by up to 60%, saving nearly 13,000 gallons annually
• +5 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration46 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationSAP integration allows enterprise customers to connect HD Supply's catalog with their SAP procurement systems for automated order and invoice processing.
• OraclecoreTechnology or IntegrationOracle integration enables enterprise customers to connect HD Supply purchasing with Oracle procurement platforms for streamlined procurement workflows.
• CoupacoreTechnology or IntegrationCoupa integration allows customers to connect HD Supply's catalog with Coupa BSM procurement platform for automated purchasing and invoice reconciliation.
• Ariba (SAP Ariba)coreTechnology or IntegrationAriba integration enables SAP Ariba customers to connect with HD Supply for automated procurement and supplier management.
• PPG PaintscoreStrategic or Co-development PartnerPPG partnership enables HD Supply to offer full-service paint program including onsite consultants, paint specifications, and direct delivery of paint and supplies. The partnership provides MULTI-PRO, SPEEDHIDE, and other PPG paint products.
• SmartComfort by CarriercoreTechnology or IntegrationSmartComfort by Carrier offers HVAC units with industry-exclusive 2-Year Manufacturer's Easy Assurance Limited Replacement Warranty. HD Supply provides field-testing and installation services.
• e-Procurement Platform PartnerscoreTechnology or IntegrationHD Supply integrates with over 30 e-Procurement platforms including: Adaco, Adelpo, Avid Exchange, BirchStreet, BuyEfficient, Buyers Access, Commerce Hub, Core Xpand, DSSI, Elcom, Epicor, Equal Level, eRequester, ESM, eSupply, Expense Watch, Fourth, GEP, GSA Advantage, LTC, Nexus Systems, One Site, Ops Technology, Perfect Commerce, Price Reporter, Procurement Partners, Reactor Net, Sage, SciQuest, Site Stuff, Spend Bridge, Verian, Vinimaya, WebProcure, XPenter Systems, Yardi.
• Appliance Brand PartnerscoreChannel Partner/ Reseller/ DistributorHD Supply partners with major appliance manufacturers including GE, Whirlpool, Frigidaire, Hotpoint, Bosch, Samsung, Seasons, and LG for appliance sales and installation services.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• SupplyHouse.com: Fast-growing e-commerce-first distributor of plumbing, HVAC, and hydronics supplies serving contractors and facility maintenance professionals. Comparable in e-commerce-led MRO distribution model, though narrower in category breadth and lacking the custom fabrication and installation services of HD Supply.

Broad incumbents

• W.W. Grainger: Largest US industrial MRO distributor with a KeepStock inventory management program, e-commerce platform, and broad customer base across commercial and industrial facilities. Directly comparable as a broad-line MRO distributor serving facility maintenance buyers, though Grainger is far larger and more diversified across industrial end markets.
• MSC Industrial: Large industrial MRO distributor serving metalworking, manufacturing, and facility maintenance customers with proprietary inventory management solutions (VMI, vending). Comparable in MRO distribution model and VMI/solutions-led GTM, though MSC is more skewed to manufacturing customers than property management.
• WESCO International: Global distributor of electrical, communications, and utility products with MRO and supply chain solutions. Comparable in the electrical and lighting portions of HD Supply's catalog and in serving large institutional customers, though WESCO is more electrical/utility-focused rather than property management.
• The Home Depot Pro: Home Depot's pro customer program targeting contractors, property managers, and facility maintenance buyers with volume pricing, credit, and delivery. Highly comparable customer overlap with HD Supply, though Home Depot Pro is one channel within a much larger home improvement retailer rather than a dedicated MRO specialist.
• Ferguson Enterprises: Major plumbing, HVAC, and waterworks distributor serving residential, commercial, and industrial customers. Comparable as a vertical-specialized MRO distributor with strong logistics, contractor relationships, and installation services — overlapping significantly with HD Supply's plumbing, HVAC, and renovation offerings.

Direct peers

• Lowe's Pro (Lowe's for Pros): Pro-focused division of Lowe's serving professional contractors, multifamily property managers, and facility maintenance buyers with bulk pricing, dedicated account reps, and installation services. Most directly comparable peer in serving the same multifamily property management customer base with similar product breadth and renovation services.
• CED (Consolidated Electrical Distributors): Large US electrical products distributor serving contractors, industrial, and commercial customers with MRO supplies and lighting solutions. Comparable in the electrical and lighting MRO categories and in serving commercial property managers, though narrower scope than HD Supply's full MRO offering.

Regional players

• Sherwin-Williams (Property Management): Largest US paint manufacturer and distributor with a dedicated property management program offering multi-site paint programs, color standardization, and on-site consultant services. Comparable in the paint and coatings category and in serving multifamily property managers, though Sherwin-Williams is product-focused whereas HD Supply offers broader MRO scope.

Others

• Ace Hardware (Commercial & Pro): Cooperative hardware retailer with a commercial and property management program offering bulk pricing and delivery. Comparable in serving facility maintenance and property management buyers with similar product categories, though primarily retail-channel rather than dedicated MRO sales force.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@HDSupplyFM/featured
• Facebookfacebook.com/hdsupplyofficial
• LinkedInlinkedin.com/company/hd-supply-facilities-maintenance

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HD Supply Facilities Maintenance