Hope Services
- Company typePrivate
- Founded1952
- HeadquartersSan Jose, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Hope Services firmographics
Firmographics- Name
- Hope Services
- Legal name
- Hope Services
- Website
- https://hopeservices.org
- Company type
- Private
- Founded year
- 1952
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Hope Services industry classification
Industry- Product category
- Disability and Behavioral Health Services
- NAICS
- Individual and Family Services (6241), Vocational Rehabilitation Services (6243)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)
- akta.pro secondary industries
- Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM), Transition & School-Readiness Support for Special Needs Children (HSAAAIAO)
Keywords
Where Hope Services is headquartered
LocationHeadquarters
- HQ city
- San Jose
- HQ country
- United States
- HQ region
- North America
Offices17 records
Markets served
Hope Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Government Funding (DDS/Regional Centers): Partial funding from California Department of Developmental Services (DDS) through 21 regional centers created by the Lanterman Act. Regional centers fund services for individuals with developmental disabilities.
- HopeTHRIFT Retail Stores: Three thrift stores in San Jose, Fremont, and Watsonville selling donated clothing, household goods, and other items. Provides revenue and employment opportunities for people with disabilities.
- Vehicle and Goods Donations: Accepts car and vehicle donations through Vehicles for Charity, plus clothing, books, electronics, and household goods donations that support thrift store operations
- Grants and Donations: Funding from grants and individual donations to help close the funding gap from government sources. Includes employer matching gifts, planned giving, stock gifts, and IRA donations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Regional Center Funded Services |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Hope Services product offering
Product offeringCore offering
Hope Services is a nonprofit human services provider delivering person-centered programs for individuals with intellectual and developmental disabilities (IDD) and mental health needs across nine Bay Area counties. Its core offerings span Children's Early Intervention, Day Services (EMCC, Site & Community, Tailored Day Service), Training & Employment (including Project SEARCH internships), Community Living Services, Senior Services, Mental Health Services, and CalAIM Enhanced Care Management. The organization also runs social enterprises—HopeTHRIFT retail stores, HopeSTUDIO art program, and a staffing/placement service—that both generate revenue and create employment pathways for the people it serves.
Product overview
Hope Services is a nonprofit organization (not a technology product company) offering a comprehensive portfolio of human services for individuals with intellectual and developmental disabilities (IDD) and mental health needs across nine Bay Area counties. The organization operates as a platform of interconnected service programs including Children's Services (early intervention for infants/toddlers), Day Services (EMCC, Site & Community, and Tailored Day Service), Training & Employment (including Project SEARCH), Mental Health Services, Senior Services, Community Living Services, and Enhanced Care Management. The organization also operates social enterprises including HopeSTUDIO (handwoven textile arts program), HopeTHRIFT (three thrift retail stores), a staffing/employment placement service, and a vehicle/used goods recycling program. These social enterprises serve dual purposes: generating revenue to supplement government funding while providing employment opportunities for individuals with disabilities.
Differentiator
Problem solved
Functional benefit
Brands
- HopeSTUDIO: Art studio program offering individuals with disabilities the opportunity to master weaving while building self-confidence. Artists are paid with minimum 50% commission on sales. Located in San Jose, CA with 12 looms.
Products and services
- Children's Services (Early Intervention) Early intervention services for infants and toddlers (birth to age 5) with developmental disabilities, including developmental assessments, family training, and community referrals. Designed for families of children with developmental delays, cognitive delays, motor/speech delays, feeding difficulties, neurological disorders, prematurity, or social-emotional delays.
- Day Services Comprehensive day programs offering community engagement, volunteer activities, and personal enrichment for adults with developmental disabilities through EMCC, Site & Community Day Services, and Tailored Day Service options.
- Employment, Media & Community Connections (EMCC) Community-based and site-based activities, training, classes, and employment support including career development, job clubs, and media-technology skills for adults with intellectual and developmental disabilities.
- Site & Community Day Services Day programs providing opportunities for community engagement and personal interest development through self-advocacy, instructional classes, volunteer activities, and leisure activities.
- Tailored Day Service Flexible day service allowing regional-center clients to pursue post-secondary education, employment, volunteer opportunities, or community integration through personalized tracks.
- Training & Employment Services Job development, placement, and on-the-job coaching services including Project SEARCH internships at Stanford Medical Center and community employment support across 60+ Bay Area employer partners.
- Mental Health Services Counseling, case management, and psychiatric services for individuals with developmental disabilities and co-occurring mental health needs, including individual, group, and family therapy.
- Enhanced Care Management (ECM) Comprehensive care coordination service as part of California's CalAIM initiative, providing outreach, clinical and social services coordination, appointment scheduling, transportation, and community connections for Medi-Cal members.
- Senior Services Programs for adults age 45 and older with developmental disabilities offering retirement alternatives, leisure activities, social engagement, and health and wellness support.
- Community Living Services Independent Living Services (ILS) and Supported Living Services (SLS) providing training and support for adults to live independently or with support in their communities.
- Staffing Services (Hire Hope) Employment placement services connecting businesses with qualified candidates who have developmental disabilities, offering temporary, contract, and direct placement options across more than 60 employer partners.
- HopeSTUDIO Art program where individuals with disabilities create handwoven textiles, tote bags, scarves, and artwork at 12 looms in San Jose; artists receive a minimum 50% commission on sales.
- HopeTHRIFT Retail Stores Three retail thrift stores in San Jose, Fremont, and Watsonville (plus online store) selling donated clothing, household goods, books, and electronics, providing employment opportunities for people with disabilities and generating revenue.
- Vehicle and Goods Donation Program Vehicle donation program and recycling operations (Vehicles for Charity) that divert used goods from landfills while supporting the organization's mission and thrift-store supply.
Quantifiable outcome
- 98% Client Satisfaction across all programs
- +3 more outcomes
Companies that use Hope Services
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles4 records
Hope Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Hope Services partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered minor and core.
- Inclusion CountsminorConsulting firm partnered with Hope Services to assess progress towards DEI initiatives and develop equity report published in February 2021
- Lucile Packard Children's Hospital and Stanford Medical CentercoreProject SEARCH collaboration providing business-led, one-year internship program with workplace immersion at Stanford Medical Center. Total workplace immersion combines classroom instruction, career exploration, and relevant job skills training through strategically designed internships for individuals with developmental disabilities.
- Employment Partners (60+ companies)coreOver 60 employer partners providing job placement opportunities for individuals with developmental disabilities. Includes Tesla Motors, Costco, Target, Whole Foods, Specialized Bicycles, J. Lohr, and various government entities. Employers receive support including job coaching, no placement fees, and assistance with Work Opportunity Tax Credit.
- Monterey Bay AquariumcoreCoast Cares Gala venue partner for annual fundraising event supporting inclusion and disability programs across the Bay Area. Special guest Kristi Yamaguchi featured at 2026 event.
- Kristi YamaguchiminorOlympic gold medalist, bestselling author, philanthropist serving as special guest at Coast Cares Gala 2026. Advocate for inclusion and opportunity, founder of Always Dream nonprofit.
- Commercial Casework Inc.minorChampion-level sponsor of Coast Cares Gala
- Comerica BankminorChampion-level sponsor of Coast Cares Gala
- CiscominorHero-level sponsor of Coast Cares Gala
- North Peninsula CarpentersminorHero-level sponsor of Coast Cares Gala
- NBC Bay AreaminorMedia partner for Coast Cares Gala and event coverage
- San Jose Mercury NewsminorMedia partner for Coast Cares Gala
- The Mountain WinerycoreVenue partner for In Concert with Hope annual fundraising concerts, raising over $870,000 in 2023
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
Hope Services competitors and assessment
Company assessmentDirect peers
- AbilityPath: Bay Area nonprofit providing early intervention, residential, day, and employment services for individuals with developmental disabilities. Operates in overlapping Bay Area counties and competing for regional center contracts.
- Jewish Family & Children's Services of Silicon Valley: Silicon Valley-based human services nonprofit providing mental health, case management, and disability support across multiple Bay Area counties. Overlapping service portfolio and referral sources.
- Easterseals Northern California: Northern California regional chapter of Easterseals providing similar IDD and disability services (early intervention, employment, residential). Multiple Hope Services senior staff previously worked at Easterseals Northern California, indicating direct competition for talent and clients.
- Caminar (formerly Family & Children's Services of Silicon Valley): Mental health and supportive services nonprofit serving Silicon Valley. Competes with Hope's behavioral health arm for county mental health contracts and ECM referrals in the same geography.
- United Cerebral Palsy (UCP) of the Golden Gate: Northern California affiliate of UCP providing housing, day programs, and in-home support for adults with cerebral palsy and IDD. Operates similar service mix and competing for DDS/regional center vendorized contracts in the Bay Area.
- The Arc of California: Statewide advocacy and service provider for IDD, including case management, day services, and employment supports funded through California's regional centers. Directly competes with Hope for vendorized service contracts across Bay Area counties.
- Goodwill of the Silicon Valley: Local Goodwill chapter providing employment training, staffing services, and social enterprise (retail) for individuals with disabilities and other barriers to employment. Direct competitor to Hope's Community Employment and HopeTHRIFT programs.
- Via Services: Bay Area-based disability services nonprofit with overlapping programs and donor base. Hope Services' own Development Director Courtney Barry previously worked at Via Services, indicating direct local competition.
Emerging players
- Down Syndrome Connection of the Bay Area: Bay Area nonprofit serving individuals with Down syndrome and their families across the lifespan. Smaller scope than Hope Services but overlapping on a specific IDD population segment within the same service geography.
Regional players
- Bancroft (formerly New England Center for Children): Nationally scaled nonprofit IDD services provider with residential, day, and behavioral health programs, primarily East Coast focused. Comparable operating model and CARF-accredited approach; potential future regional expansion benchmark.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Hope Services social profiles
Digital presenceHope Services compliance and trust
Trust signalCompliance7 records
Hope Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hope Services leadership team
Management profileNumber of profiles
Profiles20 records
Hope Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hope Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hope Services
What does Hope Services do?
Hope Services is a nonprofit human services provider delivering person-centered programs for individuals with intellectual and developmental disabilities (IDD) and mental health needs across nine Bay Area counties. Its core offerings span Children's Early Intervention, Day Services (EMCC, Site & Community, Tailored Day Service), Training & Employment (including Project SEARCH internships), Community Living Services, Senior Services, Mental Health Services, and CalAIM Enhanced Care Management. The organization also runs social enterprises—HopeTHRIFT retail stores, HopeSTUDIO art program, and a staffing/placement service—that both generate revenue and create employment pathways for the people it serves.
Is Hope Services a public or private company?
Hope Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hope Services founded?
Hope Services was founded in 1952. It employs 501 to 1,000 people.
Where is Hope Services based?
Hope Services is headquartered in San Jose, United States, in the North America region.
How does Hope Services make money?
Four revenue lines are on record. Government Funding (DDS/Regional Centers) is the primary driver. The others are hopeTHRIFT Retail Stores, vehicle and Goods Donations and grants and Donations.
Who are Hope Services's main competitors?
Direct peers on record are AbilityPath, Jewish Family & Children's Services of Silicon Valley, Easterseals Northern California, Caminar (formerly Family & Children's Services of Silicon Valley), United Cerebral Palsy (UCP) of the Golden Gate, The Arc of California, Goodwill of the Silicon Valley and Via Services. Down Syndrome Connection of the Bay Area is listed as an emerging player. Bancroft (formerly New England Center for Children) is listed as a regional player.
Does Hope Services have an API?
No public API is recorded for Hope Services.
What industry is Hope Services in?
Hope Services's product category is Disability and Behavioral Health Services. Its primary akta.pro industry code is HLADAIAI, Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors), with a secondary code of EDAKANAM, Interagency Coordination & Case Management (VR, DD, Medicaid Waivers). Its NAICS code is 6241 and its SIC code is 8300.