What Ingeneo S.A.S does

Ingeneo S.A.S is a Colombian private software development and IT services company headquartered in Medellín, founded in 2000 and operating with 101-250 employees under a Sociedad por Acciones Simplificada (S.A.S.) legal structure. The company offers a dual-track business: professional services (IT outsourcing, software factory, and custom software development using Java, .NET, PHP, Oracle, MySQL, Drupal, WordPress, and SharePoint stacks) and a proprietary product portfolio of eight software and IoT hardware solutions. Products include Chattigo (multi-channel customer chat platform unifying seven communication channels including WhatsApp, Facebook Messenger, Telegram, and SMS), Booking (hotel reservation portal), Carteleras Digitales (digital signage), Easy Turnos (remote queue management), Calificador de Servicios (customer satisfaction rating device), Easy Time (vehicle hour meter with cellular connectivity), and Easy Sensor (cloud-connected temperature monitor). The most recent product, EasyPods, applies generative AI to WhatsApp sales automation.

The company monetizes through five revenue streams: IT outsourcing and software factory services (professional services), custom software development (project-based), SaaS subscriptions for Chattigo, Booking, Easy Turnos, and EasyPods, and hardware sales for the IoT devices. Go-to-market is primarily direct enterprise field sales to Colombian corporates, supported by a web-based self-serve channel for SaaS products. Pricing is not publicly disclosed; prospects are directed to contact the company via website form or WhatsApp. Customer segments include large and medium-sized Colombian enterprises across retail, hospitality, automotive, financial services, telecommunications, logistics, construction, and public transportation, with named clients including Éxito (Grupo Éxito), Colsubsidio, Yamaha, Avianca, Auteco, Grupo Sura, Allus, TCC, Metro de Medellín, GEF, Argos, and UNE. Ingeneo holds ISO 9001 certification from Icontec, is an Oracle and Microsoft partner, and received the 2014 Premio Nacional de Exportaciones (Services Company category) from Analdex and Procolombia. The company is led by Co-Founder and CEO Daniel Guzman and operates as an independent, privately held entity with no disclosed institutional investors, parent company, or subsidiaries.

Name

Ingeneo S.A.S

Legal name

Ingeneo S.A.S

Website

https://ingeneo.com.co

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Ingeneo S.A.S is a Medellín-based Colombian software and IoT company founded in 2000 that delivers custom software development, IT outsourcing, SaaS platforms (Chattigo, Booking, EasyPods), and connected hardware devices to enterprise clients across retail, transport, financial services, and other verticals in Colombia.

Ownership category

akta.pro rank

Headquarters

HQ city

Medellín

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. IT Outsourcing Services: Provides skilled IT professionals and consulting services to clients, offering technology solutions and complete business solutions tailored to client needs.
2. Software Factory Services: Specialized professionals delivering specific software development demands with guaranteed effectiveness and quality.
3. Custom Software Development: Analysis, design, construction, testing, and implementation of custom software solutions based on specific client requirements.
4. SaaS Platform Subscriptions: Cloud-based platforms including Chattigo, Booking, Easy Turnos, and EasyPods offered as subscription services.
5. Hardware Device Sales: Sale of physical IoT devices including EasySensor, Easy Time, Calificador, and Carteleras hardware.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

No source-backed content was supplied for Ingeneo S.A.S; core offering cannot be evidenced from the input.

Product overview

Ingeneo S.A.S is a Colombian software development company offering a portfolio of 8 products across enterprise software and IoT hardware categories. The software products include Chattigo (multi-channel customer service chat platform unifying 7 communication channels), Booking (hotel accommodation reservation portal), Carteleras Digitales (digital signage content management), and Easy Turnos (remote queue management system). The IoT hardware product line includes EasyPods (AI-powered WhatsApp sales platform), Calificador de Servicios (customer satisfaction measurement device), Easy Time (vehicle hour meter), and Easy Sensor (temperature monitoring device). The company also provides IT Outsourcing, Software Factory, Custom Software Development, and Support services. Technology stack includes Java, PHP, .NET, and various frameworks including Oracle, MySQL, SQL Server, Drupal, WordPress, and SharePoint.

Differentiator

Problem solved

Functional benefit

Brands

• Chattigo: Customer service chat platform that aggregates WhatsApp, Facebook Messenger, Twitter DM, Web Chat, Email, Telegram and SMS channels in one place
• Booking
• Carteleras Digitales
• Easy Turnos
• Calificador de servicios
• EasyPods
• Easy Time
• Easy Sensor

Named customers12 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• OraclecoreTechnology or IntegrationOracle partnership providing database technology solutions as part of Ingeneo's technology stack for enterprise software development and cloud platform deployment.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership providing development tools and platform technologies including .NET, SharePoint, and related Microsoft solutions as part of Ingeneo's technology ecosystem.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Globant: Argentina-founded global digital transformation and IT services giant with significant LatAm delivery footprint. Comparable as a much larger LatAm-rooted incumbent offering custom software, SaaS, and AI services to enterprise clients; competes for the same enterprise IT services budget.
• Accenture: Global IT services and consulting leader with significant LatAm operations. Competes for the same large-enterprise custom software and outsourcing RFPs; Ingeneo is a local-market alternative for clients preferring Colombian-delivered services.
• Genesys: Global cloud customer experience and contact-center platform provider offering omnichannel routing, chatbots, and workforce engagement. Adjacent incumbent to Ingeneo's Chattigo product in the enterprise CX space.
• Tata Consultancy Services (TCS): Global IT services, consulting, and digital solutions provider with a major LatAm delivery presence. Competes for the same enterprise custom development and IT outsourcing contracts, often at larger scale and lower price points.

Direct peers

• PSL Corp: Colombian-headquartered software outsourcing and nearshoring company offering custom software development and IT services to North American and European clients. Comparable B2B software services model with similar enterprise customer profile.
• Sofka Technologies: Colombian software development and IT consulting firm with similar end-to-end custom development, software factory, and digital transformation services targeting enterprise clients across LatAm. Most direct comparable in geography, scale, and service mix.
• Baufest: Argentina-based software development and IT services company offering custom software, outsourcing, and digital transformation to enterprise clients in the Americas. Comparable as a LatAm-region peer of similar scale with overlapping service offerings.
• Pragma: Colombian software development and consulting firm focused on digital transformation, custom software, and enterprise technology solutions. Directly comparable Colombian software services peer with overlapping enterprise client base.
• NEORIS: Mexico-headquartered IT services and digital transformation firm with strong LatAm presence offering custom software, consulting, and managed services. Directly comparable business model and target customer base (enterprise LatAm corporations).
• S4N: Colombian software factory providing custom development, agile teams, and digital product engineering to enterprise clients. Comparable as a directly competing Colombian IT services boutique with similar revenue model (staff augmentation + custom projects).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/IngeneoSAS
• Facebookfacebook.com/ingeneo.sas
• LinkedInlinkedin.com/company/ingeneo-sa/?originalSubdomain=co

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ingeneo S.A.S