Engage.com

What Engage.com does

Engage.com operates an AI-powered insurance technology software platform serving insurance carriers and reinsurance companies globally. The platform spans the full insurance lifecycle through core solutions including IDITSuite for Property & Casualty policy administration, CoreSuite for Life & Pensions, SCIPSuite, DianaSuite, and ClaimsMaster for P&C claims management, complemented by ReinsuranceMaster for reinsurance operations, DigitalSuite for digital engagement, DataSuite for data and analytics, and Decision Management for AI-powered workflow automation. The underlying architecture is cloud-native, with multilingual and multicurrency support, configurable web-based interfaces, and embedded agentic AI capabilities targeted at insurance-specific 'last-inch' workflows.

The company generates revenue through three streams: enterprise software licensing on a subscription basis, managed cloud services for platform hosting, and professional services for implementation, configuration, and consulting. Distribution is anchored in direct enterprise field sales supported by a partner ecosystem of system integrators and consulting firms, with regional presence across EMEA, North America, and APAC. Pricing is quote-based enterprise SaaS with annual billing, varying by carrier size, deployment model (cloud versus on-premise), and module selection.

Engage.com serves 600+ insurance carriers and reinsurance companies across 38 countries, with concentration in P&C and Life & Pensions as primary verticals and Reinsurance and Specialty/MGA as secondary verticals. The platform addresses legacy system modernization, multi-channel distribution, regulatory compliance, claims automation, complex product configuration, and customer lifecycle management. Third-party validation includes multiple Celent Luminary and XCelent Awards across 2023-2025, and the company maintains an annual flagship customer event (Sapiens Ignite Summit) and an insurtech ecosystem partnership program.

Name

Engage.com

Legal name

Sapiens International

Website

https://engage.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Engage.com provides an AI-powered insurance technology platform serving 600+ insurance carriers and reinsurers across 38 countries. Core offerings include policy administration, claims, reinsurance, data, and digital engagement solutions delivered via subscription SaaS, cloud, and professional services.

Ownership category

akta.pro rank

Product category

Insurance Technology Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

akta.pro secondary industries

Data, Analytics & AI for Insurance (Risk, Pricing, Personalization) (FSAGAGAE), Customer Engagement, CRM & Agent/Broker Enablement Platforms (FSAGAGAD)

Keywords

• Insurance software platforms
• Policy administration systems
• Claims management software
• Insurance cloud services
• Reinsurance management software

Headquarters

HQ city

Tel Aviv

HQ country

Israel

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing: CoreSuite and IDITSuite policy administration systems licensed to insurance carriers for deployment.
2. Cloud Services: Managed cloud deployment and infrastructure services for insurance platform hosting.
3. Professional Services: Implementation, configuration, and consulting services for platform deployment and integration.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Engage.com is identified via firmographic data as a private company (Tel Aviv, founded 2018) whose short description frames it as a solution platform orchestrating the customer experience across digital channels. The aggregated source content describes an AI-powered insurance technology platform offering core policy administration suites (IDITSuite for P&C, CoreSuite for Life & Pensions, SCIPSuite, DianaSuite), business applications (DigitalSuite, DataSuite, Decision Management, Underwriting P&C workbench, ReinsuranceMaster/ClaimsMaster), and two umbrella platforms (Platform for P&C; Platform for Life & Pensions) embedded with agentic AI and last-inch insurance functionality.

Product overview

Sapiens is an insurance technology platform company offering a comprehensive portfolio of core solutions, business applications, and an AI-powered insurance platform. The core solutions include IDITSuite for Property & Casualty, CoreSuite for Life & Pensions, SCIPSuite, and DianaSuite. Business applications encompass DigitalSuite, DataSuite, Decision Management, Reinsurance (including ReinsuranceMaster), and Underwriting P&C. The company provides two insurance platforms: Platform for Property & Casualty and Platform for Life & Pensions, both featuring embedded agentic AI. Additional offerings include professional services and cloud services. The platform delivers agile intelligence enabling faster time-to-value, optimized decision-making, and personalized customer experiences.

Differentiator

Problem solved

Functional benefit

Brands

• IDITSuite: Core solution for Property & Casualty insurance
• CoreSuite
• SCIPSuite
• DianaSuite
• DigitalSuite
• DataSuite
• ClaimsMaster
• ReinsuranceMaster

Products and services

• IDITSuite for Property & Casualty Multilingual, multicurrency, and configurable P&C insurance policy administration solution with a user-friendly, web-based interface, sold to insurance carriers globally.
• CoreSuite for Life & Pensions Comprehensive life policy administration system for life and pensions carriers; recognized with Celent Luminary Award for Life Policy Administration in EMEA 2025.
• SCIPSuite Insurance core solution for property and casualty operations.
• DianaSuite Insurance core solution for property and casualty operations.
• Platform for Property & Casualty AI-powered insurance platform with embedded agentic AI and last-inch functionality tailored for P&C insurance operations.
• Platform for Life & Pensions AI-powered insurance platform for life and pensions operations, featuring embedded agentic AI and last-inch insurance functionality.
• DigitalSuite Digital business application for insurance operations supporting engagement and digital experience.
• DataSuite

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature8 records

Partnerships

One partnership is on record.

• Insurtech Companies (Ecosystem Partners)coreTechnology or IntegrationSapiens partners with innovative insurtech companies that expand and refine their offerings, enabling scale to meet challenges and quick entry into new markets.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Vitech Systems Group: Provider of core insurance administration systems primarily for Life & Annuities and group benefits carriers. Comparable to CoreSuite for Life & Pensions in target customer and functionality.
• Insurity: Provider of software and analytics solutions for P&C insurance carriers and MGAs, with policy administration, claims, and billing capabilities comparable to Sapiens' P&C portfolio.
• Guidewire Software: Leading provider of core insurance software for P&C carriers, offering policy administration, underwriting, and claims platforms to global insurance companies. Direct competitor to IDITSuite and CoreSuite with similar SaaS/on-prem delivery.
• Duck Creek Technologies: Cloud-native insurance core systems provider focused on P&C policy administration, billing, and claims. Competes directly with Sapiens' P&C suite for modern, SaaS-first insurer deployments.
• Majesco: Insurance technology vendor offering core solutions across P&C and Life & Health, plus data and analytics. Closely comparable to Sapiens' product portfolio and target verticals.
• EIS Group: Core insurance software platform for life, health, and P&C insurers, focused on digital transformation and cloud-native deployment. Direct competitor to Sapiens' CoreSuite and IDITSuite.

Emerging players

• Salesforce Financial Services Cloud: Cloud CRM and engagement platform adapted for financial services including insurance distribution and service. Overlaps with Sapiens' DigitalSuite customer engagement capabilities.

Broad incumbents

• Capgemini Insurance: Large consulting and SI partner for global insurers, frequently involved in core system modernization implementations alongside insurance software vendors like Sapiens.
• Cognizant Insurance: IT services and consulting provider with deep insurance vertical practice, implementing and operating insurance platforms for global carriers. Competes with Sapiens' professional services arm.
• Accenture Insurance Solutions: Global consultancy and systems integrator serving insurers through implementations, advisory, and managed services — overlaps with Sapiens' professional services channel and partner ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Engage.com