Audatex

What Audatex does

Audatex AUTOonline GmbH (branded "Audatex"), founded in 1966 and headquartered in Unterföhring, Germany, is a B2B software and data company that builds vehicle damage assessment, repair-cost calculation, and claims-processing technology for the European (predominantly German) and South African automotive insurance ecosystems. It operates as a wholly-owned subsidiary of Solera Holdings, which provides parent-level technology such as Visual Intelligence, Guided Image Capture, and the Qapter visual intelligence platform. Audatex's product suite spans locally installed desktop applications (AudaFusion, AudaPad III, AudaExpert III), the browser-based AudaFusionWeb portal, the field tablet AudaPad Web, the Qapter mobile iOS app, and the AudaNet communication network that connects assessors (Sachverständige), repair shops (Werkstätten), insurance carriers (Versicherungen), and vehicle manufacturers (Hersteller). The stack combines proprietary repair science (Reparaturwissenschaft) with computer-vision guided image capture and a continuous-learning feedback loop that retrains repair-cost models from actual claims outcomes; an integrated Vehicle Valuation module (ValuePilot) and an AUTOonline residual-value exchange (Restwertbörse) extend the platform from damage assessment into total-loss and salvage workflows, plus acquired/integrated brands such as C@risma workshop management and riparo customer notification.

The company monetizes through quote-based, subscription-style software licensing and maintenance (AudaUpdate) on desktop products, recurring access fees for the web-based AudaFusionWeb platform accessed via the MyAudatex customer portal, and network/integration fees for AudaNet connectivity and partner integrations (Bosch diagnostics, ValuePilot, AUTOonline, CROSS, ALFAH). Go-to-market is sales-led B2B with regional account managers serving enterprise insurance carriers and OEM-adjacent dealer groups, supported by mid-funnel training (AudaFusionWeb.basic online seminars, e-learning) and post-sale support through the SV-Portal. Public, named enterprise customers in the data are limited (HUK insurance; CROSS dealer management system); pricing is not publicly disclosed. Audatex is a private German GmbH without independent fundraising; the only disclosed jurisdiction of operation is Germany, with additional footprint in South Africa where, per a 2024 Competition Commission referral, the company is alleged to process approximately 81% of motor insurance claims — a market position that simultaneously evidences scale and triggers pricing-conduct regulatory exposure (potential 10% of annual revenue penalty).

Name

Audatex

Legal name

Audatex AUTOonline GmbH

Website

https://audatex.de

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

51–100 employees

Short description

Audatex, a German Solera subsidiary founded in 1966, provides B2B software for vehicle damage assessment, repair-cost calculation, and claims processing, selling the AudaFusion, AudaPad III, and Qapter tools plus the AudaNet network to insurance carriers, expert assessors, repair shops, and OEMs in Germany and South Africa.

Ownership category

akta.pro rank

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licenses and Subscriptions: Revenue generated from software licensing of AudaFusion, AudaPad III, and AudaExpert III products to automotive experts and insurance companies. Products are installed locally with regular updates via AudaUpdate.
2. Web Platform Services: Subscription-based access to cloud platforms including AudaFusionWeb and web-based tools for damage assessment and claims processing.
3. Network/Integration Services: Fees for network connectivity services through AudaNet connecting multiple stakeholders in the vehicle claims ecosystem including insurance companies, repair shops, and assessors.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Audatex provides software and data solutions for vehicle damage assessment, repair cost calculation, and claims processing, serving automotive expert assessors, repair shops, insurance companies, and vehicle manufacturers. The product suite combines computer vision-driven image capture with repair science and data science to automate repair time and cost calculations, and includes the AudaNet communication network and ValuePilot vehicle valuation database.

Product overview

Audatex is a vehicle claims and damage assessment technology provider, now part of Solera. The company offers a modular product suite centered on Qapter (visual intelligence platform) combined with desktop and web applications including AudaFusion, AudaFusionWeb, AudaPad III, and AudaExpert III. These products enable vehicle damage assessment, repair cost calculation, expert report generation, and claims management. The ecosystem includes network communication (AudaNet), vehicle valuation (ValuePilot), video documentation (AudaLis), and integrations with partner platforms like AUTOonline for residual value exchange, Bosch diagnostics, and workshop management (C@risma). The company leverages AI capabilities including guided image capture, computer vision, process automation, and continuous learning feedback loops for damage assessment.

Differentiator

Problem solved

Functional benefit

Brands

• Qapter: Claims management and visual intelligence platform for vehicle damage assessment and repair estimation
• AudaFusion
• AudaFusionWeb
• AudaPad III
• AudaExpert III
• MyAudatex
• AudaNet

Products and services

• Qapter Visual intelligence platform for claims management and vehicle damage assessment that enables automated damage calculation, parts identification, and cost estimation for insurance claims workflows.
• AudaFusionWeb (AFW) Browser-based application for vehicle damage assessment, repair calculations, expert reports, and vehicle valuation, accessible through the MyAudatex customer portal.
• AudaFusion Desktop software for vehicle damage assessment, repair cost calculation, expert report generation, and workshop management, installed locally with regular updates via AudaUpdate.
• AudaPad III Tablet/field application for vehicle damage assessment with graphic damage recording (OnePad), vehicle identification, repair calculations, and expert report generation.
• AudaExpert III Desktop software tailored for expert vehicle damage assessment and repair cost calculations.
• AudaNet Network communication platform for exchanging calculation requests, expert reports, and data between repair shops, expert assessors, and insurance companies.
• MyAudatex Customer portal for accessing Audatex services including AudaFusionWeb, AudaPadWeb, and other online tools.
• C@risma Workshop management system that integrates with Audatex for damage documentation, repair orders, parts ordering, and electronic invoicing.
• Qapter Mobile App (iOS) Mobile iOS/iPad application for damage assessment using Guided Image Capture for photographing vehicle damage from correct angles.

Quantifiable outcome

• Automated calculation of repair times, parts identification, and cost estimation
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability6 records

Feature7 records

Partnerships

Two partnerships are on record, tiered parent and core.

• SoleraparentOthersSolera is the parent company of Audatex AUTOonline GmbH. Solera provides the technological foundation including Visual Intelligence, Guided Image Capture, and other AI-powered solutions that Audatex incorporates into its vehicle claims and damage assessment products.
• AUTOonlinecoreTechnology or IntegrationAUTOonline is a residual value exchange (Restwertbörse) integrated with Audatex software. Enables real-time residual value bidding for damaged vehicles, live residual value determination for hail and storm damage, and vehicle listing for salvage sales. Part of the same corporate group (Ax-AO.de, autoonline.de, sachcontrol.de).

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/AUTOonlineGmbH
• YouTubeyoutube.com/channel/UCpeFY33Z2Gib0WvtpUx0ySQ
• Facebookfacebook.com/audatex.autoonline.fanpage

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audatex