What Phoenix Center does

Phoenix Center is a non-profit behavioral health organization headquartered in Greenville, South Carolina, providing substance use disorder prevention, intervention, and treatment services to residents of Greenville County. Founded in 1979 under South Carolina Act 301, it is legislated as the county's designated authority on substance abuse and operates as the largest provider of such services in the region, governed by a 12-member commission (GCCADA) appointed by Greenville County Council. Its service portfolio spans adult outpatient treatment, medication-assisted treatment (MAT) using Suboxone, Subutex, and Vivitrol, medical detoxification in a 10-bed unit with 24/7 nursing coverage, women's residential treatment at Serenity Place (capacity 16 women with up to 2 children each), adolescent outpatient services, the White Horse Academy adolescent residential program, justice-system-based intervention (OBI), ADSAP/DUI programming, and public drug screening (urine, hair-strand, oral, breathalyzer).

The organization also operates the on-site Circle of Friends licensed daycare for children of residential mothers and a Mobile Education Unit for community outreach. Prevention services include the Why Try youth program ($150 for 10 sessions), Tobacco/Vape Education, Merchant Education (Palmetto Retailers Education Program/PREP), and active participation in three coalitions: EUDL, ECHO Rx Greenville County (focused on opioid misuse), and the Harm Reduction Coalition. Revenue is generated through a mix of legislated government funding, fee-for-service treatment and drug screening ($20-$150 per test), prevention program fees, merchant training, and donations processed through Bloomerang. Distribution is anchored at four physical locations in Greenville County, with intake via walk-in assessments, referrals from Probation/Parole, DSS, and DOT, and community-led outreach through coalitions and the Mobile Education Unit.

Name

Phoenix Center

Legal name

The Phoenix Center

Website

https://phoenixcenter.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

Phoenix Center is a Greenville, SC non-profit, legislated under South Carolina Act 301 as the county's designated authority on substance abuse, delivering prevention, outpatient, residential, detox, MAT, and drug screening services to adults, adolescents, and justice-involved individuals.

Ownership category

akta.pro rank

Product category

Substance Use Disorder Treatment and Prevention Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (62142)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Substance Use Detoxification Centers (Medical Detox) (HLAFACAD)

akta.pro secondary industry

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Substance abuse treatment
• Addiction recovery services
• Outpatient mental health
• Prevention education programs
• Medication assisted treatment

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Treatment Services Revenue: Fees for substance use disorder treatment services including outpatient, residential, detox, MAT, and support groups. Fee schedules based on level of care. $100 deposit at enrollment for ADSAP program.
2. Public Drug Screening: Fee-for-service drug testing including instant urine tests ($20), lab urine tests ($35-$80), hair-strand testing ($150), and oral testing ($45).
3. Government Funding and Grants: Funded as the legislated authority on substance abuse in Greenville County under South Carolina Act 301. Licensed by DPH and governed by GCCADA.
4. Prevention Program Fees: Why Try program at $150 ($15 per session for 10 sessions). Tobacco education program as alternative to penalties.
5. Merchant Education: Palmetto Retailers Education Program (PREP) for alcohol servers and retailers. 2-year certification upon completion.
6. Donations: Donations accepted through Bloomerang platform for The Family Effect.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

The Phoenix Center is a non-profit agency that provides substance use disorder prevention, intervention, and treatment services in Greenville County, South Carolina. It delivers adult and adolescent outpatient treatment, medication-assisted treatment (Suboxone, Subutex, Vivitrol), medically monitored detoxification, women's residential treatment (Serenity Place), drug screening, and community-based prevention/education programs including youth coalitions and merchant education.

Product overview

Phoenix Center is a non-profit substance use disorder treatment and prevention organization offering a comprehensive suite of services. The core treatment portfolio includes Adult Outpatient, Medication Assisted Treatment (MAT), Detoxification, Women's Residential (Serenity Place), Child & Adolescent Services, and Drug Screening. Prevention services include youth programs (Why Try, Youth Board), education initiatives (Tobacco/Vape Education, Merchant Education/PREP), community coalitions (EUDL, ECHO Rx, Harm Reduction), and a Mobile Education Unit. Support services include AA/NA meetings, Family Support Groups, and SMART Recovery. Services are coordinated through multiple locations in Greenville County, with CARF accreditation and DPH licensing.

Differentiator

Problem solved

Functional benefit

Brands

• Serenity Place: Women's Residential Treatment Center for pregnant women, young mothers, and their preschool-age children.
• White Horse Academy
• Circle of Friends
• Gibson Training Center

Products and services

• Adult Outpatient Services
• Medication Assisted Treatment (MAT)
• ADSAP (Alcohol and Drug Safety Action Program)
• Justice System / Offender Based Intervention (OBI)
• Detoxification / Withdrawal Management
• Women's Residential (Serenity Place)
• Child & Adolescent Services
• Adolescent Outpatient
• Program for Infants & Children (PIC)
• Support Groups
• Drug Screening Services
• Why Try Program
• Greenville County Youth Board
• Tobacco/Vape Education
• Palmetto Retailers Education Program (PREP)
• Mobile Education Unit
• Speaker Request Program

Quantifiable outcome

• Priority admission for pregnant women and IV drug users ensures vulnerable populations receive timely care
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ECHO Rx Greenville County CoalitioncoreStrategic or Co-development Partner · 1 January 2015Empowering Communities for Healthy Outcomes Coalition established to focus on prescription and Opioid drug misuse/abuse. Funded by Center for Substance Abuse Prevention (CSAP), SAMHSA, through SC Governor's Office. Works with over 40 community leaders. Has increased drug dropboxes from 1 to 7.
• Greenville County Commission on Alcohol and Drug Abuse (GCCADA)coreStrategic or Co-development PartnerThe Phoenix Center is governed by 12 Commissioners who make up GCCADA. These Commissioners are appointed by the Greenville County Council to serve the citizens of Greenville County. The Commission oversees the agency's operations and strategic direction.
• EUDL Coalition (Enforcing Underage Drinking Laws)coreStrategic or Co-development PartnerCoalition includes Greenville County Law Enforcement, SC Highway Patrol, Greenville County Schools, Mothers Against Drunk Driving (MADD), Greenville County Health and Human Service Agencies, and Community Volunteers. Works to reduce youth access to alcohol through compliance checks, party patrols, and traffic sobriety checkpoints.
• Palmetto Harm Reduction CoalitioncoreStrategic or Co-development PartnerGreenville-based organization dedicated to health and safety of people who use drugs. Works through education, advocacy, and access to resources to reduce risks, prevent overdose deaths, and promote public health.
• South Carolina Department of Alcohol and Other Drug Abuse Services (DAODAS)coreStrategic or Co-development PartnerState agency that certifies ADSAP services and works with ECHO Rx Coalition. Phoenix Center is one of 46 county alcohol and drug abuse authorities in the state.
• Greenville Law EnforcementminorStrategic or Co-development PartnerPartners with Greenville Law Enforcement Officers for merchant education training to prevent liquor law violations. Officers work with merchants to ensure compliance.
• Local Businesses (PREP Participants)minorChannel Partner/ Reseller/ DistributorLocal businesses trained through Palmetto Retailers Education Program (PREP) including SPINX, O'Darby's Liquor Barn, Group Therapy, Wild Ace Pizza & Pub, STIR Greenville, Southernside Brewing Co., Bohemian Bull.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Hazelden Betty Ford Foundation: National non-profit SUD treatment leader with full care continuum including detox, residential, outpatient, MAT, and family programs — a scaled-up analog of Phoenix Center's integrated model.
• Caron Treatment Centers: National non-profit SUD treatment organization offering residential, outpatient, prevention, and recovery support across age groups. Larger scale but architecturally similar comprehensive-care non-profit model.
• Gateway Foundation: Non-profit SUD treatment provider with detox, residential, outpatient, MAT, and prevention services across Illinois — similar full continuum and community-coalition engagement approach.
• Bradford Health Services: Regional SUD treatment provider with adult/adolescent outpatient, residential, and MAT across the Southeast — overlapping with Phoenix Center's detox, residential, and adolescent service lines.
• Pyramid Healthcare: Mid-Atlantic non-profit SUD/behavioral health provider with residential, detox, outpatient, and MAT services for adults and adolescents — comparable continuum and patient mix.

Emerging players

• Workit Health: Digital SUD treatment provider offering on-demand telehealth MAT, therapy, and recovery support — competing for the same SUD population via a fundamentally different delivery model that pressures walk-in and brick-and-mortar programs like Phoenix Center.

Direct peers

• LRADAC (Lexington/Richland Alcohol and Drug Abuse Council): Another South Carolina county authority under the DAODAS network, providing prevention, intervention, and treatment across Lexington and Richland counties — directly comparable legislated-mandate, publicly-funded SUD treatment model.
• Behavioral Health Services of Pickens County: Direct peer — adjacent South Carolina county alcohol and drug abuse authority serving Pickens County with similar outpatient, prevention, and DAODAS-funded service model. Comparable in scale, mandate, and funding architecture.
• Anderson Oconee Behavioral Health Services: SC county behavioral health authority serving Anderson and Oconee counties with outpatient SUD/mental health services. Closely mirrors Phoenix Center's prevention-and-treatment regional mandate and DAODAS funding structure.

Others

• South Carolina DAODAS (Department of Alcohol and Other Drug Abuse Services): State-level oversight body that funds and certifies Phoenix Center's ADSAP and county-authority programs. Acts as governing/contractual counterpart in the SC county-authority ecosystem rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCmc0kS3oqL-t1t-SOZCpOoQ
• Facebookfacebook.com/phoenixcenter
• LinkedInlinkedin.com/company/phoenix-center-greenville
• Instagraminstagram.com/phoenix.center

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Center