Grace Health

What Grace Health does

Grace Health is a private, non-profit Federally Qualified Health Center (FQHC) headquartered in Battle Creek, Michigan, founded in 1986 as the North Avenue Women's Center and rebranded from Family Health Center of Battle Creek to its current name in 2015. The organization is dually-designated as both a Community Health Center and a Health Care for the Homeless provider, and it operates a 16-location network across Calhoun County — including a 111,000 sq ft main campus, an Albion dental office, a downtown Battle Creek site, four school-based Student Health Centers, and a mobile dental unit — that collectively served approximately 29,699 patients through 122,973 visits in 2025, equating to roughly 24% of the county's population. Grace Health delivers integrated primary care across Family Practice, Internal Medicine, Pediatrics, OB/GYN, Behavioral Health, Dental, Optometry, Podiatry, Physical Therapy, Chiropractic, Pharmacy, and specialty programs such as CenteringPregnancy and the Maternal Infant Health Program, organized around a proprietary team-based "Neighborhood Model of Care" with NCQA PCMH recognition and HIMSS Analytics Stage 6 EMR adoption.

The underlying technology stack is conventional rather than differentiated: a Medfusion-hosted patient portal supports scheduling, refills, and bill payment, while telehealth is delivered via OTTO Health and Zoom. Pharmacy operations are significant in their own right, with 197,485 prescriptions filled, 10,156 deliveries, and $5.6M in documented patient out-of-pocket savings in 2025. Revenue mechanics combine federal FQHC/HHS grant funding, PPS and fee-for-service reimbursement from Medicaid, Medicare, and commercial payers (Molina, Meridian, Aetna, BCBSM), on-site pharmacy transactions, and a sliding-fee discount program for uninsured patients funded by the Public Health Service — with no private equity, venture, or parent-company ownership. Distribution is direct-to-consumer via walk-in hours, scheduled appointments, telehealth, school-based clinics, mobile dental, and pharmacy delivery, supplemented by community partnerships such as Rx Kids and the Fresh Food Pharmacy with South Michigan Food Bank.

Name

Grace Health

Legal name

Grace Health

Website

https://gracehealthmi.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

251–500 employees

Short description

Grace Health is a non-profit Federally Qualified Health Center in Battle Creek, Michigan operating 16 locations that deliver integrated primary, behavioral, dental, and pharmacy care to ~30,000 underserved patients annually across Calhoun County.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (62111), Outpatient Mental Health and Substance Abuse Centers (621420), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

Keywords

• Federally qualified health center
• Primary care services
• Community health center
• Behavioral health services
• School-based health services

Headquarters

HQ city

Battle Creek

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Patient Services Revenue: Fee-for-service payments from Medicaid, Medicare, and commercial insurance plans. Sliding fee discount program available for uninsured patients based on income level and family size.
2. Federal FQHC Funding: Receives HHS funding as a Federally Qualified Health Center with Federal Public Health Service (PHS) deemed status regarding health-related claims including medical malpractice.
3. Pharmacy Services: On-site full-service pharmacy providing prescription fulfillment with delivery services. In 2025: 197,485 prescriptions filled, 10,156 deliveries, $5.6M in patient savings on out-of-pocket costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Grace Health operates a dually-designated Federally Qualified Health Center (FQHC) providing comprehensive primary and specialty healthcare services including Family Practice, Internal Medicine, Pediatrics, OB/GYN, Dental, Behavioral Health, Optometry, Podiatry, Physical Therapy, Chiropractic, and an on-site Pharmacy. Services are delivered through a team-based Neighborhood Model of Care across 16 locations in Calhoun County, Michigan, supplemented by school-based health centers, a mobile dental unit, and telehealth/virtual visits, with a sliding fee discount program for uninsured patients.

Product overview

Grace Health is a Federally Qualified Health Center (FQHC) offering a comprehensive, integrated healthcare delivery system through a network of services. The organization operates a primary care platform consisting of Family Practice, Internal Medicine, and Pediatrics, supplemented by specialty services including OB/GYN, Dental, Behavioral Health, Optometry/Vision Care, Podiatry, Physical Therapy, and Pharmacy. The core care model is built around the Neighborhood Model of Care, where Primary Care Providers work with integrated teams of specialists and support staff. Key programs include CenteringPregnancy for group prenatal care, school-based health services through Student Health Centers, and School Wellness Programs. Digital health services include a Patient Portal for online scheduling and prescription refills, TeleHealth/Virtual Visits via OTTO and ZOOM platforms, and Walk-In Services for urgent care needs. The organization also provides community health programs including Health Education workshops, Reach Out and Read early literacy program, and Fresh Food Pharmacy initiatives addressing food insecurity.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Practice Comprehensive primary care services for patients of all ages, from newborns to seniors, delivered in a team-based Neighborhood setting at Grace Health.
• Internal Medicine Adult-focused medical care for the diagnosis and treatment of adult diseases and chronic conditions.
• Pediatrics Medical care services for infants, children, and adolescents, including well-child visits and pediatric vaccinations.
• OB/GYN Obstetric and gynecological services including prenatal care, pregnancy management, and women's reproductive health services.
• CenteringPregnancy Group prenatal care program where pregnant women meet with healthcare providers and other women with similar due dates for enhanced support and education.
• Behavioral Health Mental health and behavioral health services including psychiatry and counseling, with staff integrated throughout all departments.
• Dental Comprehensive dental services including general dentistry, preventive care, and mobile dental services for schools and underserved populations.
• Pharmacy Full-service on-site pharmacy offering prescription fulfillment, medication management, and pharmacy delivery services.
• Optometry/Vision Care Vision care services including eye exams and glasses.
• Physical Therapy Rehabilitation services to help patients recover from injuries, surgeries, and manage chronic conditions.
• Podiatry Foot and ankle medical care services.
• Chiropractic Chiropractic care services for musculoskeletal issues and spinal health.
• School-Based Health Services Health services provided at school locations through Student Health Centers, serving students in Battle Creek Central High School, Lakeview Middle School, Springfield Middle School, Northwestern Middle School, and additional sites.
• TeleHealth/Virtual Visits Virtual doctor visits conducted via OTTO or ZOOM platforms, enabling remote medical consultations for medical and dental appointments.
• Walk-In Services Walk-in hours for urgent dental pain, abscess, face swelling, colds, sore throat, cough, earaches, minor cuts, and other acute conditions.
• Health Education Educational programs and workshops including Chronic Pain PATH Workshop, healthy lifestyle events, and diabetes management education.
• COVID-19 Services COVID-19 vaccination, testing, prevention, and management services.

Quantifiable outcome

• 29,699 patients served and 122,973 visits in 2025
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered core and minor.

• South Michigan Food BankcoreStrategic or Co-development Partner · 8 August 2025Fresh Food Pharmacy partnership addresses food insecurity and helps patients manage chronic conditions like diabetes through education and access to healthy food. South Michigan Food Bank provides fresh food boxes during community events.
• Rx Kids (Michigan State University College of Human Medicine and GiveDirectly)coreStrategic or Co-development Partner · 1 July 2025Rx Kids program launching in Calhoun County providing $1,500 during pregnancy and $500/month for first six months of baby's life to eligible families. Grace Health helps champion this effort. Led by MSU College of Human Medicine and administered by GiveDirectly.
• Bronson Battle CreekcoreStrategic or Co-development PartnerCollaboration for Path to Prevention event. Grace Health has partnered with Bronson for hospital deliveries and was part of team seeking teaching hospital designation for Battle Creek with WMed.
• Michigan Department of Health and Human Services Breast and Cervical Cancer Control Navigation Program (BC3NP)minorStrategic or Co-development PartnerPartner in Path to Prevention event for breast and cervical cancer awareness and screening coordination.
• American Cancer SocietyminorStrategic or Co-development PartnerPartner in Path to Prevention event providing cancer prevention information and resources.
• University of Michigan Mobile Mammogram UnitminorStrategic or Co-development PartnerUniversity of Michigan Mobile Mammogram unit provided mammograms for patients during National Health Center Week celebration.
• Early Childhood ConnectionsminorStrategic or Co-development PartnerPartner during National Health Center Week providing free books to children.
• Battle JacksminorGTM or Marketing PartnerChristmas in July fundraising event partnership. Grace Health is a sponsor of the Battle Jacks baseball team and raised $1,500 together.
• Integrated Health Partners (IHP)minorStrategic or Co-development PartnerFacilitates Chronic Pain PATH Workshop and other health education programs. Co-chairs of World Diabetes Day event.
• Blue Cross Blue Shield of MichiganminorStrategic or Co-development PartnerDesignated Grace Health as Patient Centered Medical Home (PCMH) for 2013-2014 through IHP program.
• MeridianminorStrategic or Co-development PartnerMedicaid Managed Care insurance plan partner. Participated in Path to Prevention event and National Health Center Week celebration.
• AetnaminorStrategic or Co-development PartnerHealth insurance partner participating in Path to Prevention event and National Health Center Week celebration.
• Accreditation Council for Graduate Medical Education (ACGME)coreStrategic or Co-development PartnerApproved Family Medicine Residency Program at Bronson Battle Creek in collaboration with WMed and Grace Health.

Scale indicators8 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Cherry Health: Cherry Health is the largest FQHC in Michigan, also dually-designated (Community Health Center and Health Care for the Homeless), operating integrated medical, dental, behavioral health and pharmacy across West Michigan. Same funding model, scope and integrated care approach as Grace Health, simply at larger scale.
• Family Health Center Kalamazoo: A dually-designated FQHC serving Kalamazoo, MI with a comparable set of integrated primary, behavioral, dental and pharmacy services plus sliding-fee discounts. Direct geographic and operational analog to Grace Health serving an adjacent Michigan county.
• InterCare Community Health Network: Michigan-based FQHC network providing medical, dental, behavioral and pharmacy services across multiple counties with sliding-fee programs and HRSA recognition. Closest scale and multi-site FQHC peer to Grace Health.
• Northwest Michigan Health Services: Michigan FQHC with multiple service sites covering primary care, behavioral health, dental and pharmacy in rural northern counties. Comparable FQHC operating model and Section 330 funding structure to Grace Health.
• Baldwin Family Health Care: Michigan FQHC offering family medicine, dental, behavioral health and pharmacy with sliding-fee programs across rural West Michigan counties. Directly comparable in mission, scope and payer mix to Grace Health.
• Alcona Health Centers: Michigan-based FQHC providing integrated primary, behavioral, dental and pharmacy services across northern Michigan with school-based and homeless outreach programs. Comparable FQHC operating model and patient demographics to Grace Health.

Broad incumbents

• Bronson Healthcare (now Corewell Health): Regional health system operating Bronson Battle Creek hospital and adjacent ambulatory services in the same Battle Creek/Calhoun County market. Direct incumbent competitor and existing referral partner (residency and OB-GYN delivery coordination) for Grace Health.
• Ascension Borgess (Ascension Michigan): Ascension's Kalamazoo-area hospital and ambulatory network providing primary and specialty care across southwest Michigan. Established regional competitor whose hospital footprint overlaps Grace Health's referral base.

Others

• Molina Healthcare of Michigan: Medicaid Managed Care plan operating in Michigan and a direct payer partner (donated RetinaVue 700 imager, participates in Path to Prevention). Important payer-side counterparty whose policies shape FQHC economics.
• WMed Family Medicine Residency (Western Michigan University Homer Stryker M.D. School of Medicine): ACGME-affiliated medical school running the Family Medicine Residency Program in collaboration with Grace Health and Bronson Battle Creek. Strategic training partner rather than competitor, and the pipeline for Grace Health's clinician workforce.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Grace-Health-Dental-106366371011860
• LinkedInlinkedin.com/company/gracehealthmi
• Instagraminstagram.com/gracehealthmi

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grace Health