Pinnacle Security

What Pinnacle Security does

Pinnacle Security is a privately held physical security services provider founded in 2011 by Chad J. Perez, a former New Orleans Police Department officer, and headquartered in Metairie, Louisiana. The company deploys armed and unarmed security officers, mobile patrols, virtual remote monitoring from a 24-hour Command Center, and emergency/disaster response services to public- and private-sector clients across the Gulf South region (Louisiana, Mississippi, Alabama, Florida, and Texas). Its officer force is segmented into two tiers: Protective Security Specialists (exclusively law enforcement or military veterans) and Security Officers (minimum two years of continuous security experience); armed officers are commissioned through the NOPD Special Officers Division, granting them arrest authority uncommon in private security. Revenue is generated primarily through professional-services contracts for on-site officer deployment, with a usage-based component for Virtual Guard tours; pricing is quote-based and not publicly disclosed. The company was acquired by Allied Universal in early 2025 as part of a five-firm transaction.

Name

Pinnacle Security

Legal name

Pinnacle Security and Investigation Inc.

Website

https://securitybypinnacle.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Pinnacle Security is a Gulf South physical security firm, founded in 2011 and headquartered in Metairie, Louisiana, providing armed/unarmed officers, mobile patrols, virtual guard monitoring, and disaster response to government, healthcare, logistics, real estate, retail, and residential clients across Louisiana, Mississippi, Alabama, Florida, and Texas. Acquired by Allied Universal in early 2025.

Ownership category

akta.pro rank

Product category

Physical Security Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Manned Guarding & Site Security (Static Guards) (BPABAMAA)

akta.pro secondary industries

VIP, Backstage & Crowd Management Services (BPAKACAH), Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Executive Protection & Close Protection Services (IMAIAEAC)

Keywords

• Armed security services
• Security patrol services
• Virtual guard monitoring
• Emergency disaster response
• Facilities security guarding

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Physical Security Services (Armed & Unarmed): Pinnacle Security provides armed and unarmed security officers for client sites. Services include Protective Security Specialists (law enforcement/military veterans) and Security Officers (minimum 2 years experience). Officers are deployed for static security, patrols, access control, and event security.
2. Virtual Guard Service: Remote video surveillance monitoring from the 24-hour Command Center providing real-time monitoring or periodic tours of client facilities. Can be billed for predetermined tours per day or hour at reduced rates compared to traditional security officers.
3. Security Patrol Services: Mobile patrol services for larger areas including homeowners associations, security districts, and neighborhoods. Uses clearly-marked patrol vehicles with regular officer deployment to build community relationships.
4. Emergency and Disaster Response: Custom disaster and emergency-response plans to secure client assets, mitigate risk, and provide competitive advantage during recovery. Officers can be mobilized and deployed throughout the Gulf South region within 72 hours of storm landfall.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Pinnacle Security is a private security services firm that deploys experienced law enforcement, military, and security professionals to provide armed and unarmed on-site security, mobile security patrols, virtual guard remote video monitoring, and emergency/disaster response. The company operates a 24-hour Command Center that supports both physical and virtual deployments across the Gulf South region. Officers carry NOPD Special Officers Commission granting them deputized arrest authority while on duty.

Product overview

Pinnacle Security is a physical security services company offering a portfolio of four core service offerings: Armed & Unarmed Security Services, Security Patrol Services, Virtual Guard Service, and Emergency & Disaster Response. The company operates two officer divisions: Protective Security Specialists (PSS) for clients requiring law enforcement or military veterans with premier-level security, and Security Officers (SO) for clients needing professional security with at least two years of experience. All services are monitored by a 24-hour Command Center and include daily activity reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Armed & Unarmed Security Services Deployment of uniformed armed and unarmed security officers at client sites for static security, patrols, access control, and event security. Officers meet minimum two years of experience and undergo rigorous background checks.
• Security Patrol Services Mobile patrol services for neighborhoods, homeowners associations, security districts, and commercial areas using white law-enforcement-style trucks and SUVs marked with security decals and fully equipped for emergency response.
• Virtual Guard Service Remote video surveillance monitoring delivered from the 24-hour Command Center, providing real-time monitoring or scheduled facility tours that access client video systems and dispatch personnel when incidents are detected.
• Emergency & Disaster Response Custom disaster and emergency response planning plus rapid deployment of trained security officers to secure client assets, mitigate risk, and support recovery operations across the Gulf South region.
• Protective Security Specialists (PSS) Division Premium security officer tier staffed exclusively by law enforcement or military veterans for clients requiring specialized protective services and the highest caliber of security personnel.

Quantifiable outcome

• Successfully secured 13 Access World facilities in Southeast Louisiana
• +2 more outcomes

Named customers6 records

Segments12 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core, major and minor.

• Allied UniversalcoreStrategic or Co-development Partner · 1 January 2025Allied Universal acquired Pinnacle Security in early 2025 as part of five acquisitions including Diversified Maintenance Systems (DMS), Celar Security/Soltes Technology (Colombia), CI Security Specialists (CISS), and CDA Inc. d/b/a MaxSent. The transaction expands Allied Universal's geographic footprint and service capabilities across guarding, facilities management, events security, and security technology in the U.S. and South America.
• Access World (USA)majorStrategic or Co-development Partner · 7 February 2017Pinnacle Security signed a security services contract with Access World (USA), a subsidiary of Access World (an international logistics and warehousing company). Pinnacle provides security for all thirteen Access World facilities in Southeast Louisiana. Access World specializes in distribution of metals including copper, zinc, and aluminum, and operates facilities in 10 U.S. cities and international ports.
• Security Reconnaissance Team Inc (SRT Inc)majorStrategic or Co-development Partner · 2 January 2017Pinnacle partnered with Security Reconnaissance Team Inc, a healthcare facility security provider based in Texas, to provide security services to several stand-alone Emergency Room locations in the Greater New Orleans area. The partnership allows Pinnacle to combine experienced officers with SRT's specialized healthcare security training and operations. Agreement allows partnership in 15 similar ER facilities throughout Louisiana over 12-24 months.
• Downtown Development DistrictcoreStrategic or Co-development Partner · 12 September 2016Pinnacle Security was chosen as the private security provider for Downtown New Orleans, providing security patrols in the Downtown area including Central Business District, Warehouse District, Lafayette Square District, South Market District, and Entertainment District. Partnership includes DDD Safety Rangers, NOPD off-duty officers, and Pinnacle Security patrols.
• Deja Vu ConsultingminorStrategic or Co-development Partner · 11 February 2015Pinnacle partnered with Deja Vu Consulting to provide armed security services to three of their establishments along Bourbon Street in New Orleans. Officers ensure safety of company employees, customers, and visitors, including personal security services for employees walking to vehicles.

Scale indicators6 records

Expansion highlights5 records

Direct peers

• Covenant Security Solutions: Covenant is a U.S. security services provider offering armed/unarmed guards, patrol, and event security. Similar in positioning as a mid-sized, relationship-driven guarding firm serving government, healthcare, and commercial clients.
• Signal 88 Security: Signal 88 Security is a franchise-based mobile patrol and security services company focused on HOA, neighborhood, and commercial patrol services. Directly comparable in mobile patrol, visible-marked-vehicle model, and community-focused security positioning.
• SOS Security: SOS Security is a U.S.-based, mid-sized security guard and protective services company serving commercial, government, and residential clients. Closely comparable in scale, multi-vertical customer mix, and officer-led service model.
• APG Security (American Protection Group): APG Security is a U.S. security guard and patrol services provider serving commercial, residential, and government clients. Comparable as a mid-tier guarding firm with multi-vertical coverage and similar service breadth to Pinnacle.

Regional players

• Bryant Security Corporation: Bryant Security is a Southeastern U.S. security services firm with armed/unarmed guarding, patrol, and security consulting offerings. Comparable as a regional player serving the same Gulf South geography with overlapping customer verticals.
• Inner Parish Security Corporation (IPSA): IPSA is a Louisiana-based security guard and patrol services company that operates across the Gulf South region. It is one of Pinnacle's closest direct regional peers, offering similar armed/unarmed officer services, mobile patrol, and event security with comparable customer verticals.

Broad incumbents

• G4S (now part of Allied Universal): G4S was a global security firm with a large U.S. manned guarding business that merged with Allied Universal. Directly comparable service offering (armed/unarmed guards, patrols, security systems) and a key competitor in the regional enterprise security market.
• GardaWorld Security Services: GardaWorld is a major North American security services provider with armed/unarmed guarding, patrol, and cash logistics services. Overlaps with Pinnacle in guarding and patrol, and competes for the same enterprise and government customers in the Gulf South.
• Securitas USA: Securitas is a global security services giant with significant Gulf South operations, offering uniformed guarding, mobile patrol, and electronic security solutions. Highly comparable core service lines; a broad incumbent competing for the same enterprise and government contracts as Pinnacle.
• Allied Universal: Allied Universal is the largest security and facilities services provider in North America and Pinnacle's parent company post-2025 acquisition. Directly comparable in offering armed/unarmed guarding, patrol, and emergency response services; relevant as both the acquirer and a benchmark for the broader market Pinnacle operated in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/PinnacleSecure
• Facebookfacebook.com/pinnacleoflouisiana
• Instagraminstagram.com/pinnacle_security
• LinkedInlinkedin.com/company/pinnacle-security-investigation-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pinnacle Security