Tomo360

What Tomo360 does

Tomo360 is a privately held, full-service digital marketing agency headquartered at 201 Cabot Street in Lowell, Massachusetts, with a secondary mailing address at the UML Innovation Hub on Canal Street. Founded prior to 2013 and led by CEO Susu Wong (MBA), the firm delivers website design and development, social media management, paid digital advertising (Google and social platforms), search engine optimization, email marketing implementation, videography, marketing collateral design, and strategic marketing consulting. Its core technology footprint is operational rather than proprietary: WordPress for website content management, Constant Contact for email marketing (the firm is a certified Constant Contact Solutions Partner), and third-party creative tools including Canva. The business sells on a quote-based, custom project pricing model with multi-year contract cadences on select engagements, and monetizes a separate revenue stream through the Massachusetts Workforce Express Training Fund Program and paid speaking/webinar engagements delivered by the CEO.

The firm serves six primary verticals — nonprofits, government and state agencies, universities and schools, businesses and professional services, restaurants, and life sciences — with nonprofits, government, and SMB professional services treated as primary segments. Tomo360's go-to-market combines a sales-led motion (direct quote requests, scheduled calls) with a community-led motion (workshops and educational presentations at the Center of Women Enterprise, City of Lowell, Merrimack Valley Small Business Center, libraries, and accelerators across Greater Boston and New Hampshire) and a customer referral program offering a minimum $200 discount per referred paying client with no cap. The firm's commercial positioning is reinforced by MBE, WBE, and LGBT Business Enterprise certifications and PRF86/PRF70 state-contractor designation, which together unlock preferential access to Massachusetts state procurement.

With 1-10 employees and no disclosed institutional funding, acquisitions, or product expansion into software, Tomo360 operates as a boutique professional services firm. Its competitive differentiation is its certification-driven access to government and diversity procurement, its grassroots workshop pipeline in the Greater Lowell ecosystem, and a portfolio of 80+ named client organizations spanning nonprofits (e.g., Greater Lowell Community Foundation, Merrimack Valley YMCA), government (e.g., Barnstable County/capecod.gov, City of Lowell), life sciences (e.g., BAKX Therapeutics), and SMBs (e.g., Nibbana Cafe, Athenian Corner). Industry recognition includes a 2022 MARCOM Gold Award for capecod.gov website design, a 2017 Massachusetts Library Association award, and a 5.0 Google rating across 35 reviews.

Name

Tomo360

Legal name

Tomo360

Website

https://tomo360.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Tomo360 is a privately held, full-service digital marketing agency in Lowell, Massachusetts, delivering website design, social media, SEO, advertising, email, videography, and marketing consulting to nonprofits, government agencies, universities, life sciences firms, restaurants, and SMBs across the U.S. and internationally.

Ownership category

akta.pro rank

Product category

Digital Marketing Services

NAICS

Advertising Agencies (54181)

SIC

Services-Advertising Agencies (7311)

akta.pro primary industry

Marketing Technology, AdTech & MarTech Services (BPAFAAAN)

akta.pro secondary industry

Content Production (Video, Design, Copy, Studio) (BPAFAAAF)

Keywords

• Digital marketing agency
• Website design services
• Social media marketing
• Search engine optimization
• Email marketing services

Headquarters

HQ city

Lowell

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Digital Marketing Services: Professional services revenue from delivering digital marketing campaigns, social media management, SEO, digital advertising, website design, videography, and marketing collateral services to business and nonprofit clients.
2. Marketing Consulting: Strategic marketing consulting engagements providing assessments, strategies, and ongoing marketing advisory services to organizations seeking to improve their digital presence.
3. Speaking and Education: Revenue from workforce training programs including the Workforce Express Training Fund Program and fee-based speaking engagements and webinars.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Tomo360 is a full-service digital marketing agency that designs and builds websites, manages social media campaigns, runs paid digital advertising, executes search engine optimization, and produces email marketing, videography, and marketing collateral for organizational clients. The firm also delivers strategic marketing assessments, consulting, and educational speaking engagements to the same client base. Its primary customers are nonprofits, government agencies, educational institutions, life sciences companies, restaurants, and small-to-mid-sized professional services businesses.

Product overview

Tomo360 is a full-service digital marketing agency that provides an integrated portfolio of marketing products and services. The core offering is Website Design Service (websites, web design), complemented by digital marketing services including Social Media Marketing, Digital Advertising, Search Engine Optimization, and Email Marketing & Content Creation. Creative services include Videography and Marketing Collateral design. Strategic offerings include Digital Marketing Assessment, Marketing Consulting, and educational services through Speaking & Webinars and Workforce Training Fund Program. The company primarily serves nonprofits, government agencies, universities, life sciences, restaurants, and professional services companies.

Differentiator

Problem solved

Functional benefit

Named customers16 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Constant ContactcoreTechnology or IntegrationCertified Constant Contact Solutions Partner. Provides email marketing platform implementation and services to clients. Tomo360 offers email marketing and content creation services utilizing the Constant Contact platform for client email campaigns.
• Commonwealth of MassachusettscoreStrategic or Co-development PartnerState-certified diversity vendor (PRF86/PRF70) recognized as MBE (Minority Business Enterprise), WBE (Woman Business Enterprise), and LGBT Business Enterprise. Enables participation in state government procurement and contracts.
• NMWINminorGTM or Marketing PartnerPartnership with NMWIN (National Minorities in Wellness?), networking organization supporting diversity in business
• BBB (Better Business Bureau)minorGTM or Marketing PartnerAccredited business partnership demonstrating commitment to ethical business practices and customer satisfaction standards

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ladybugz Interactive Agency: Ladybugz Interactive Agency is a Boston-area digital marketing agency offering web design, inbound marketing, content, SEO, social media, and HubSpot services. Its integrated service model and small-to-midmarket customer focus closely match Tomo360's agency positioning.
• PBJ Marketing: PBJ Marketing is a New England digital agency providing SEO, web design, content, social media, and paid-media services. It is comparable to Tomo360 because both combine full-service digital marketing with a regional, relationship-led customer base.
• Street Team Media: Street Team Media is a Massachusetts-based digital marketing agency focused on website design, SEO, social media, and related services for small businesses. Its local footprint and service mix make it a direct regional competitor to Tomo360.
• Silvertech: Silvertech is a New Hampshire digital agency offering web development and digital marketing to associations, financial-services organizations, and other established clients. It is comparable through its project-based mix of design, development, marketing, and consulting services.
• Upstatement: Upstatement is a Boston digital agency serving higher-education, nonprofit, and mission-driven organizations with editorial, design, and engineering capabilities. It overlaps with Tomo360 in institutional web development and nonprofit marketing, although Upstatement is more specialized in digital products and publishing platforms.
• Thrive Internet Marketing Agency: Thrive is a full-service digital marketing agency offering SEO, paid media, social media, content, email, and web services. Its broad integrated offering directly overlaps Tomo360's capabilities, although Thrive operates at substantially greater scale.
• SmartBug Media: SmartBug Media provides full-service inbound marketing, marketing automation, content, web design, and demand-generation services. It is comparable to Tomo360 through its multi-service agency model and midmarket customer focus, but has a stronger technology-platform orientation.

Emerging players

• Fresh Tilled Soil: Fresh Tilled Soil is a Boston-area digital product and user-experience agency with strategy, design, and engineering capabilities. It overlaps with Tomo360 in web design, digital consulting, and nonprofit work, but is less focused on ongoing paid-media and social-marketing services.

Broad incumbents

• AMP Agency: AMP Agency is an established Boston integrated-marketing firm spanning creative, media, digital, and brand services. It offers many of Tomo360's core capabilities at a much larger scale and with a broader enterprise portfolio.
• Bounteous: Bounteous is a large digital experience agency combining strategy, design, marketing, and technology services. It is comparable through its end-to-end digital delivery and cross-disciplinary service portfolio, but has significantly greater geographic and enterprise reach than Tomo360.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/tomo3603
• LinkedInlinkedin.com/company/tomo360
• Facebookfacebook.com/Tomo360

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tomo360